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Sollen Abweichungen und Manipulationen in der Prozessausf\u00fchrung, die auch ethisch negativ konnotiert sein k\u00f6nnen, verhindert werden, ist es notwendig zu verstehen, welche Faktoren einen Einfluss auf die Akzeptanz aufweisen. In der vorliegenden Arbeit wird der Einfluss von Selbstheilungsf\u00e4higkeiten im Prozess sowie der Einfluss eines damit verbundenen Verlustes der Kontrolle der Beteiligten \u00fcber die Daten in zwei Experimenten untersucht. Dadurch, dass ein Algorithmus die Kontrolle \u00fcber den Prozess \u00fcbernimmt, ist hier die digitale Ethik betroffen. Die Basis f\u00fcr das Experiment bildet ein generischer Einkaufsprozess, der online \u00fcber Amazon\u2019s Mechanical Turk bereitgestellt wird. Die Prozessakzeptanz wird mit Hilfe eines Fragebogens aufgeteilt in die drei Dimensionen der Einstellung (kognitiv, affektiv, konativ) gemessen. Das erste Experiment zeigt, dass es einen signifikanten Unterschied in der Akzeptanz von Prozesse mit und ohne Selbstheilungsmechanismen gibt. Die Ergebnisse der Tests deuten darauf hin, dass die Selbstheilung nicht automatisch besser akzeptiert wird als wiederholte manuelle Anstrengungen. Dieses Ergebnis ist auch praktisch sehr wichtig, denn automatisierte Rekonstruktionen nehmen heute eine wichtige Rolle in der IT-gest\u00fctzten Ausf\u00fchrung von Gesch\u00e4ftsprozessen ein. Eine vorl\u00e4ufige Erkl\u00e4rung ist, dass ein Verlust der Kontrolle der Teilnehmer \u00fcber die Daten zu diesem scheinbar kontra-intuitiven Ergebnis f\u00fchrt. Im zweiten Experiment wird daher der Kontrollverlust untersucht. Es konnte dahingehend keine Signifikanz festgestellt werden, allerdings deutet die gemessene Testst\u00e4rke darauf hin, dass das gew\u00e4hlte Testdesign m\u00f6glicherweise nicht sensibel genug war, solche Unterschiede messen zu k\u00f6nnen. Weitere Untersuchungen sind daher n\u00f6tig.<\/jats:p>","DOI":"10.1365\/s40702-022-00856-x","type":"journal-article","created":{"date-parts":[[2022,3,14]],"date-time":"2022-03-14T09:03:31Z","timestamp":1647248611000},"page":"572-587","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":9,"title":["Akzeptierte Gesch\u00e4ftsprozesse gestalten und implementieren","Designing and Implementing Accepted Business Processes"],"prefix":"10.1365","volume":"59","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1569-7376","authenticated-orcid":false,"given":"Lars","family":"Drewes","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Volker","family":"Nissen","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"93","published-online":{"date-parts":[[2022,3,14]]},"reference":[{"key":"856_CR1","volume-title":"Strategisches Prozesscontrolling; Koordinationsorientierte Konzeption auf der Basis von Beitr\u00e4gen zur theoretischen Fundierung von strategischem Prozessmanagement","author":"S Atzert","year":"2011","unstructured":"Atzert\u00a0S (2011) Strategisches Prozesscontrolling; Koordinationsorientierte Konzeption auf der Basis von Beitr\u00e4gen zur theoretischen Fundierung von strategischem Prozessmanagement. 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