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Im Rahmen der Klassifikation wird mithilfe vorhandener Daten und unter Verwendung eines dreistufigen Berechungsschemas die Artikelanzahl in einem Retourenpaket vorhergesagt. Hierdurch wird eine pr\u00e4zisere Klassifikation gegen\u00fcber dem ersten Prototyp aus einer fr\u00fcheren Arbeit f\u00fcr die Prozessoptimierung erm\u00f6glicht. Eine Evaluierung des Systems zeigt eine signifikante Verbesserung gegen\u00fcber dem Prototyp. Das System wurde kosteng\u00fcnstig in die bestehende IT-Infrastruktur integriert und tr\u00e4gt zur Steigerung der Digitalisierung des Retourenlagers bei. Die vorgestellte Case Study belegt den Nutzen des Software-Systems und zeigt, dass Unternehmen, insbesondere KMUs, durch den Einsatz von Logistik\u20114.0\u2011Technologien ihre Effizienz steigern und wettbewerbsf\u00e4hig bleiben k\u00f6nnen. Zudem wird diskutiert, ob durch das Software-System ein Paradigmenwechsel zu Logistik\u00a05.0 im Retoureneingang erreicht wird.<\/jats:p>","DOI":"10.1365\/s40702-023-01000-z","type":"journal-article","created":{"date-parts":[[2023,8,17]],"date-time":"2023-08-17T15:03:10Z","timestamp":1692284590000},"page":"1253-1266","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Digitale Transformation im Retoureneingang: Klassifikationsmodell zur Vorsortierung von Retourenpaketen","Digital transformation in an incoming returns department: classification model for presorting returns packages"],"prefix":"10.1365","volume":"60","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1402-8560","authenticated-orcid":false,"given":"Anthony Boyd","family":"Stevenson","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6569-0239","authenticated-orcid":false,"given":"Julia","family":"Rieck","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"93","published-online":{"date-parts":[[2023,8,17]]},"reference":[{"key":"1000_CR1","unstructured":"Ager V Wie du mithilfe eines Retourenportals Retouren reduzieren kannst. epoq. https:\/\/www.epoq.de\/blog\/retourenportal-retouren-reduzieren\/ (Erstellt: 8. 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