{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,30]],"date-time":"2025-12-30T15:36:50Z","timestamp":1767109010291,"version":"3.30.2"},"reference-count":17,"publisher":"Walter de Gruyter GmbH","issue":"3","license":[{"start":{"date-parts":[[2024,12,1]],"date-time":"2024-12-01T00:00:00Z","timestamp":1733011200000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2024,12,13]]},"abstract":"<jats:title>Abstract<\/jats:title>\n               <jats:p>This article has been written as an attempt to partially answer a question we as HCI researchers often hear: What has HCI contributed to the practice of developing software \u2013 or: why do (complex) systems still often fall short of being usable? We are trying to frame the topic and list some problems, but also some upcoming solutions. As to be expected, the problem is not that there is no knowledge available about how to build usable systems, but the knowledge about the importance of this topic has not yet arrived everywhere in software development.<\/jats:p>","DOI":"10.1515\/icom-2024-0061","type":"journal-article","created":{"date-parts":[[2024,12,4]],"date-time":"2024-12-04T18:55:11Z","timestamp":1733338511000},"page":"353-356","source":"Crossref","is-referenced-by-count":1,"title":["People and practices must be at the center of IT research and development in a digitized world"],"prefix":"10.1515","volume":"23","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9694-6946","authenticated-orcid":false,"given":"Michael","family":"Koch","sequence":"first","affiliation":[{"name":"543527 Universit\u00e4t der Bundeswehr M\u00fcnchen Fakult\u00e4t F\u00fcr Informatik , Neubiberg , Germany"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8534-546X","authenticated-orcid":false,"given":"Claudia","family":"M\u00fcller","sequence":"additional","affiliation":[{"name":"Universit\u00e4t Siegen Fakult\u00e4t Wirtschaftswissenschaften , Siegen , Germany"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4293-1623","authenticated-orcid":false,"given":"Susanne","family":"Boll","sequence":"additional","affiliation":[{"name":"Department of Computing Science , Carl Von Ossietzky Universitat Oldenburg Fakult\u00e4t II f\u00fcr Informatik Wirtschafts- und Rechtswissenschaften , Oldenburg , Germany"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1214-1551","authenticated-orcid":false,"given":"Volker","family":"Wulf","sequence":"additional","affiliation":[{"name":"Universit\u00e4t Siegen Fakult\u00e4t Wirtschaftswissenschaften , Siegen , Germany"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3890-1990","authenticated-orcid":false,"given":"Albrecht","family":"Schmidt","sequence":"additional","affiliation":[{"name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen , Munich , Germany"}]}],"member":"374","published-online":{"date-parts":[[2024,12,5]]},"reference":[{"key":"2024121207412920371_j_icom-2024-0061_ref_018","unstructured":"The Standish Group The Chaos Report, 1995. 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