{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,13]],"date-time":"2026-06-13T01:57:33Z","timestamp":1781315853757,"version":"3.54.1"},"reference-count":109,"publisher":"Walter de Gruyter GmbH","issue":"1","license":[{"start":{"date-parts":[[2025,3,7]],"date-time":"2025-03-07T00:00:00Z","timestamp":1741305600000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"DOI":"10.13039\/501100002347","name":"Bundesministerium f\u00fcr Bildung und Forschung","doi-asserted-by":"publisher","award":["ATHENE"],"award-info":[{"award-number":["ATHENE"]}],"id":[{"id":"10.13039\/501100002347","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100002347","name":"Bundesministerium f\u00fcr Bildung und Forschung","doi-asserted-by":"publisher","award":["CYLENCE (13N16636)"],"award-info":[{"award-number":["CYLENCE (13N16636)"]}],"id":[{"id":"10.13039\/501100002347","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100003495","name":"Hessisches Ministerium f\u00fcr Wissenschaft und Kunst","doi-asserted-by":"publisher","award":["ATHENE"],"award-info":[{"award-number":["ATHENE"]}],"id":[{"id":"10.13039\/501100003495","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,4,16]]},"abstract":"<jats:title>Abstract<\/jats:title>\n               <jats:p>In Germany, both law enforcement agencies (LEAs) and dedicated reporting centers (RCs) engage in various activities to counter illegal online hate speech (HS). Due to the high volume of such content and against the background of limited resources, their personnel can be confronted with the issue of information overload. To mitigate this issue, information filtering, classification, prioritization, and visualization technologies offer great potential. However, a nuanced understanding of situational awareness is required to inform the domain-sensitive implementation of supportive technology and adequate decision-making. Although previous research has explored the concept of situational awareness in policing, it has not been studied in relation to online HS. Based on a qualitative research design employing a thematic analysis of qualitative expert interviews with practitioners from German LEAs and RCs (<jats:italic>N<\/jats:italic> = 29), we will contribute to the state of research in human-computer interaction with a systematization of 23 information types of relevance for situational awareness of online HS in the law enforcement and RC domain. On that basis, we identify victim, perpetrator, context, evidence, legal, and threat awareness as domain-specific situational awareness sub-types and formulate ten implications for designing reporting, open-source intelligence, classification, and visual analytics tools.<\/jats:p>","DOI":"10.1515\/icom-2024-0062","type":"journal-article","created":{"date-parts":[[2025,3,6]],"date-time":"2025-03-06T16:45:06Z","timestamp":1741279506000},"page":"87-106","source":"Crossref","is-referenced-by-count":2,"title":["Cyber hate awareness: information types and technologies relevant to the law enforcement and reporting center domain"],"prefix":"10.1515","volume":"24","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-4535-8036","authenticated-orcid":false,"given":"Julian","family":"B\u00e4umler","sequence":"first","affiliation":[{"name":"Science and Technology for Peace and Security (PEASEC) , 26536 Technical University of Darmstadt , Darmstadt , Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0002-4871-6297","authenticated-orcid":false,"given":"Georg","family":"Voronin","sequence":"additional","affiliation":[{"name":"Business Information Systems and Digital Transformation (SAP-Endowed) , University of Potsdam , Potsdam , Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0387-9597","authenticated-orcid":false,"given":"Marc-Andr\u00e9","family":"Kaufhold","sequence":"additional","affiliation":[{"name":"Knowledge Engineering (KE) , Technical University of Darmstadt , Darmstadt , Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"374","published-online":{"date-parts":[[2025,3,7]]},"reference":[{"key":"2025041608115041747_j_icom-2024-0062_ref_001","unstructured":"Landesanstalt f\u00fcr Medien NRW. 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