{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,27]],"date-time":"2026-02-27T18:57:45Z","timestamp":1772218665350,"version":"3.50.1"},"reference-count":17,"publisher":"SAGE Publications","issue":"2","license":[{"start":{"date-parts":[[1997,6,1]],"date-time":"1997-06-01T00:00:00Z","timestamp":865123200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Hum Factors"],"published-print":{"date-parts":[[1997,6]]},"abstract":"<jats:p> How reliable must traffic information be for motorists to trust and accept such advice? This study provides data to aid the designer of advanced traveler information systems (ATIS) in selecting an appropriate level of system accuracy. The Battelle Route Guidance Simulator was used to study the effects of information accuracy and familiarity of the driving environment on objective and subjective indices of driver performance and opinion. The simulator provided real-time information and traffic video. Information was 100%, 71%, or 43% accurate. Drivers experienced either Seattle and its environs or an artificial setting that was topologically matched to Seattle. Results showed that 100% accurate information yielded the best driver performance and subjective opinion, information that was 71% accurate was still accepted and used, but information that was 43% accurate produced powerful decrements in performance and opinion. Simulated ATIS information was not used as effectively in the familiar Seattle setting. Driver trust decreased with inaccurate information but recovered---though not always fully---with subsequent accurate information. <\/jats:p>","DOI":"10.1518\/001872097778543831","type":"journal-article","created":{"date-parts":[[2006,10,1]],"date-time":"2006-10-01T22:31:03Z","timestamp":1159741863000},"page":"164-176","source":"Crossref","is-referenced-by-count":68,"title":["Driver Acceptance of Unreliable Traffic Information in Familiar and Unfamiliar Settings"],"prefix":"10.1177","volume":"39","author":[{"given":"Barry H.","family":"Kantowitz","sequence":"first","affiliation":[{"name":"Battelle Human Factors Transportation Center, Seattle, Washington"}]},{"given":"Richard J.","family":"Hanowski","sequence":"additional","affiliation":[{"name":"Battelle Human Factors Transportation Center, Seattle, Washington"}]},{"given":"Susan C.","family":"Kantowitz","sequence":"additional","affiliation":[{"name":"Battelle Human Factors Transportation Center, Seattle, Washington"}]}],"member":"179","published-online":{"date-parts":[[1997,6,1]]},"reference":[{"key":"atypb1","first-page":"82","volume":"1306","author":"Allen, R. W.","year":"1991","journal-title":"Transportation Research Record"},{"key":"atypb2","first-page":"964","volume-title":"Proceedings of the First World Congress on Applications of Transport Telematics and Intelligent Vehicle-Highway Systems","author":"Bonsall, P.","year":"1994"},{"key":"atypb3","first-page":"59","volume":"1306","author":"Bonsall, P.","year":"1991","journal-title":"Transportation Research Record"},{"key":"atypb4","volume-title":"Strategic plan for Intelligent Vehicle-Highway Systems (IVHS) in the United States (Final draft)","author":"IVHS America","year":"1992"},{"key":"atypb5","first-page":"83","volume":"1403","author":"Janssen, W.","year":"1993","journal-title":"Transportation Research Record"},{"key":"atypb6","doi-asserted-by":"publisher","DOI":"10.1109\/HFPP.1988.27534"},{"key":"atypb7","doi-asserted-by":"publisher","DOI":"10.1177\/154193129303701605"},{"key":"atypb8","unstructured":"Kantowitz, B. H., Kantowitz, S. C. & Hanowski, R. J. (1994). Driver reliability demands for route guidance systems. In Proceedings of the 12th Conference of the International Ergonomics Association (pp. 133\u2013135). Mississauga, Ontario: Human Factors Association of Canada."},{"key":"atypb9","volume-title":"Experimental psychology (5th ed.)","author":"Kantowitz, B. H.","year":"1994"},{"key":"atypb10","first-page":"355","volume-title":"Handbook of human factors","author":"Kantowitz, B. H.","year":"1987"},{"key":"atypb11","doi-asserted-by":"publisher","DOI":"10.1080\/00140139208967392"},{"key":"atypb12","doi-asserted-by":"publisher","DOI":"10.1006\/ijhc.1994.1007"},{"key":"atypb13","doi-asserted-by":"publisher","DOI":"10.1121\/1.397232"},{"key":"atypb14","volume-title":"Highway capacity manual","author":"Transportation Research Board","year":"1992"},{"key":"atypb15","volume-title":"Kantowitz is chief scientist for the Battelle Human Factors Transportation Center in Seattle, Washington","author":"Barry H.","year":"1969"},{"key":"atypb16","unstructured":"Richard J. Hanowski is a research scientist at the Battelle Human Factors Transportation Center. He received an M.S. in psychology from the University of Idaho in 1993."},{"key":"atypb17","unstructured":"Susan C. Kantowitz is a research scientist at the Battelle Human Factors Transportation Center. She received an M.S. in developmental psychophysiology from Purdue University in 1975."}],"container-title":["Human Factors: The Journal of the Human Factors and Ergonomics Society"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1518\/001872097778543831","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1518\/001872097778543831","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,3,11]],"date-time":"2025-03-11T05:16:05Z","timestamp":1741670165000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1518\/001872097778543831"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1997,6]]},"references-count":17,"journal-issue":{"issue":"2","published-print":{"date-parts":[[1997,6]]}},"alternative-id":["10.1518\/001872097778543831"],"URL":"https:\/\/doi.org\/10.1518\/001872097778543831","relation":{},"ISSN":["0018-7208","1547-8181"],"issn-type":[{"value":"0018-7208","type":"print"},{"value":"1547-8181","type":"electronic"}],"subject":[],"published":{"date-parts":[[1997,6]]}}}