{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,4]],"date-time":"2026-08-04T08:00:15Z","timestamp":1785830415599,"version":"3.56.0"},"reference-count":36,"publisher":"Universidad Nacional de Colombia","issue":"6","license":[{"start":{"date-parts":[[2023,11,1]],"date-time":"2023-11-01T00:00:00Z","timestamp":1698796800000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Rev. salud p\u00fablica"],"abstract":"<jats:p>Objective This study aimed to describe the experience of hospital health professionals in the care of deaf patients.\nMethods We explored primary qualitative data from the experience of hospital health professionals in caring for deaf patients. A qualitative study with a descriptive phenomenological approach was carried using face-to-face semi-structured qualitative interviews (N=8). We evaluated the perspective and experience healthcare professionals caring for a deaf patient through semi-structured interviews (supported by field notes) which were audio recorded, transcribed, and analyzed using the Colaizzi Method.\nResults Ninety-four significant statements emerged and were grouped into two themes: \u201cprofessional-patient interaction\u201d and \u201cconditioners of care\u201d, each with three categories. The interactions were influenced by factors such as the tools and strategies used by the health professional, their emotions, and the patient\u2019s conditions; on the other hand, within the conditioning factors, the professionals described the procedural aspects, environmental and structural factors linked to care and access.\nConclusions The health professionals\u2019 experience impacts both themself and the quality of patient care. This impact is associated with different barriers, such as interpersonal, interaction, cultural and language or communicational, which generates inequality in access to health for deaf people and a challenging situation for health professionals.<\/jats:p>","DOI":"10.15446\/rsap.v25n6.109176","type":"journal-article","created":{"date-parts":[[2024,10,7]],"date-time":"2024-10-07T16:37:03Z","timestamp":1728319023000},"page":"1-9","source":"Crossref","is-referenced-by-count":4,"title":["Experiences of hospital health professionals in the care of deaf patients","Experiencia del profesional de la salud hospitalario en la atenci\u00f3n del paciente sordo"],"prefix":"10.15446","volume":"25","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-2189-5523","authenticated-orcid":false,"given":"Natalia","family":"Ruiz Arias","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3764-5254","authenticated-orcid":false,"given":"Ren\u00e9 Mauricio","family":"Barr\u00eda Pailaquil\u00e9n","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"6146","published-online":{"date-parts":[[2023,11,1]]},"reference":[{"key":"2298642","unstructured":"WHO. 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Scand J Caring Sci. 2017; 31(2):368-77. https:\/\/doi.org\/10.1111\/scs.12356.","DOI":"10.1111\/scs.12356"},{"key":"2298647","doi-asserted-by":"crossref","unstructured":"Laur A. Healthcare access for deaf patients - The legal and ethical perspectives. Med Leg J. 2018;86(1):36-41. https:\/\/doi.org\/10.1177\/0025817217743416.","DOI":"10.1177\/0025817217743416"},{"key":"2298648","doi-asserted-by":"crossref","unstructured":"Sheppard K. Deaf adults and health care: Giving voice to their stories. J Am Assoc Nurse Pract. 2014;26(9):504-10. https:\/\/doi.org\/10.1002\/2327-6924.12087.","DOI":"10.1002\/2327-6924.12087"},{"key":"2298649","unstructured":"Lieu CC, Sadler GR, Fullerton JT, Stohlmann PD. Communication strategies for nurses interacting with patients who are deaf. Dermatol Nurs. 2007;19(6):541-51."},{"key":"2298650","unstructured":"Collins JG. Prevalence of selected chronic conditions: United States, 1990-1992. 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J Adv Nurs. 2004; 48(4):388-96. https:\/\/doi.org\/10.1111\/j.1365-2648.2004.03207.x.","DOI":"10.1111\/j.1365-2648.2004.03207.x"},{"key":"2298666","doi-asserted-by":"crossref","unstructured":"Chaveiro N, Alves-Barbosa M. Assist\u00eancia ao surdo na \u00e1rea de sa\u00fade como fator de inclus\u00e3o social. Rev Esc Enferm USP. 2005; 39(4):417-22. https:\/\/doi.org\/10.1590\/s0080-62342005000400007.","DOI":"10.1590\/S0080-62342005000400007"},{"key":"2298667","doi-asserted-by":"crossref","unstructured":"Chaveiro N, Porto CC, Barbosa MA. The relation between deaf patients and the doctor. Braz J Otorhinolaryngol. 2009; 75(1):147-50. https:\/\/doi.org\/10.1016\/s1808-8694(15)30846-6.","DOI":"10.1016\/S1808-8694(15)30846-6"},{"key":"2298668","unstructured":"Ministerio de Planificaci\u00f3n de Chile. Ley 20422: Establece normas sobre igualdad de oportunidades e inclusi\u00f3n social de personas con discapacidad. Biblioteca del Congreso Nacional; [Internet] 2010. 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