{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,17]],"date-time":"2026-02-17T02:06:46Z","timestamp":1771294006310,"version":"3.50.1"},"reference-count":23,"publisher":"FapUNIFESP (SciELO)","issue":"suppl 6","license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"am","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Rev. Bras. Enferm."],"abstract":"<jats:p>ABSTRACT  Objectives: to analyze the perception and conflict management strategies used by nurses in the management of people in Portuguese health services.  Methods: descriptive, correlational study, carried out in Portuguese health services, with an intentional non-probabilistic sample, totaling 95 nurse managers. A questionnaire and Conflict Management Scale were used, analyzing the variables of managerial activities and conflict management, with the aid of software.  Results: it was identified that 60% of the managers, report having to mediate conflicts daily, and the majority report adopting dialogue in conduct. However, through the Kruskal-Wallis test, it was shown that enforcement strategies in conflict management prevail (p = 0.008), with collaborative ones being more restricted to monthly intervals (p = 0.049).  Conclusions: managers perceive the importance of collaboration in the mediation of conflicts, however, in their daily lives; they tend to maintain imposing behaviors, signaling for a little transformational leadership style.<\/jats:p>","DOI":"10.1590\/0034-7167-2019-0336","type":"journal-article","created":{"date-parts":[[2020,10,28]],"date-time":"2020-10-28T18:32:39Z","timestamp":1603909959000},"source":"Crossref","is-referenced-by-count":17,"title":["Conflict management strategies used by Portuguese nurse managers"],"prefix":"10.1590","volume":"73","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1527-9940","authenticated-orcid":false,"given":"Maria Manuela","family":"Martins","sequence":"first","affiliation":[{"name":"Escola Superior de Enfermagem do Porto,  Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7119-0230","authenticated-orcid":false,"given":"Leticia de Lima","family":"Trindade","sequence":"additional","affiliation":[{"name":"Universidade do Estado de Santa Catarina,  Brazil"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1389-7932","authenticated-orcid":false,"given":"Lara","family":"Vandresen","sequence":"additional","affiliation":[{"name":"Universidade Federal de Santa Catarina,  Brazil"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8310-2157","authenticated-orcid":false,"given":"Simone Coelho","family":"Amestoy","sequence":"additional","affiliation":[{"name":"Universidade Federal de Pelotas,  Brazil"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7552-9716","authenticated-orcid":false,"given":"Ana Paula","family":"Prata","sequence":"additional","affiliation":[{"name":"Escola Superior de Enfermagem do Porto,  Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7072-0359","authenticated-orcid":false,"given":"Carlos","family":"Vilela","sequence":"additional","affiliation":[{"name":"Escola Superior de Enfermagem do Porto,  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