{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2023,8,28]],"date-time":"2023-08-28T15:35:23Z","timestamp":1693236923668},"reference-count":30,"publisher":"FapUNIFESP (SciELO)","issue":"10","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Ci\u00eanc. sa\u00fade coletiva"],"published-print":{"date-parts":[[2015,10]]},"abstract":"<jats:p>ResumoOs cuidados de sa\u00fade prim\u00e1rios sofreram altera\u00e7\u00f5es decorrentes de uma reforma cujos princ\u00edpios se podem inscrever num quadro conceitual designado por alguns autores como \"New Public Management\". Estas mudan\u00e7as podem ser geradoras de maiores n\u00edveis de estresse ocupacional, com impacto negativo a n\u00edvel individual e organizacional. Este estudo analisa a experi\u00eancia de estresse em 305 profissionais de sa\u00fade (m\u00e9dicos, enfermeiros e secret\u00e1rios cl\u00ednicos) e a satisfa\u00e7\u00e3o, com os servi\u00e7os prestados por estes, em 392 usu\u00e1rios. A popula\u00e7\u00e3o em estudo est\u00e1 repartida por 10 Unidades de Sa\u00fade Familiar modelo A e 10 modelo B. Os resultados encontrados mostram que 84.2% dos profissionais relatam um n\u00edvel moderado a elevado de estresse ocupacional, sendo os enfermeiros os que apresentam valores mais elevados. Os usu\u00e1rios apresentam bons n\u00edveis de satisfa\u00e7\u00e3o, principalmente com os servi\u00e7os de enfermagem. N\u00e3o se verificaram diferen\u00e7as ao n\u00edvel de estresse entre as USF modelo A e B, mas verificaram-se ao n\u00edvel da satisfa\u00e7\u00e3o dos usu\u00e1rios, estando os das USF modelo B mais satisfeitos. Constatou-se um efeito preditor das dimens\u00f5es da satisfa\u00e7\u00e3o dos usu\u00e1rios no estresse relativo ao excesso de trabalho.<\/jats:p>","DOI":"10.1590\/1413-812320152010.00832015","type":"journal-article","created":{"date-parts":[[2015,10,8]],"date-time":"2015-10-08T01:19:53Z","timestamp":1444267193000},"page":"3087-3097","source":"Crossref","is-referenced-by-count":2,"title":["Estresse ocupacional e satisfa\u00e7\u00e3o dos usu\u00e1rios com os cuidados de sa\u00fade prim\u00e1rios em Portugal"],"prefix":"10.1590","volume":"20","author":[{"given":"Hugo","family":"Roque","sequence":"first","affiliation":[{"name":"Universidade do Minho,  Portugal"}]},{"given":"Ana","family":"Veloso","sequence":"additional","affiliation":[{"name":"Universidade do Minho,  Portugal"}]},{"given":"Isabel","family":"Silva","sequence":"additional","affiliation":[{"name":"Universidade do Minho,  Portugal"}]},{"given":"Patr\u00edcio","family":"Costa","sequence":"additional","affiliation":[{"name":"Universidade do Minho,  Portugal"}]}],"member":"530","reference":[{"issue":"3","key":"ref1","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1111\/j.1748-8583.2007.00041.x","article-title":"HRM-based Reforms in Public Organisations: Problems and Perspectives","volume":"17","author":"Pichault F","year":"2007","journal-title":"Hum Resource Manage J"},{"issue":"9","key":"ref2","doi-asserted-by":"crossref","first-page":"1575","DOI":"10.1080\/09585190701570544","article-title":"The \u2018post-bureaucratic\u2019 public sector organization. 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