{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,4]],"date-time":"2026-03-04T03:52:40Z","timestamp":1772596360210,"version":"3.50.1"},"reference-count":34,"publisher":"FapUNIFESP (SciELO)","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Motriz: rev. educ. fis."],"published-print":{"date-parts":[[2014,12]]},"abstract":"<jats:p>The goal of this study was to examine what experiences members have with fitness centers that influence their intentions for recommendation. After item generation and content validity, as well as a pilot test, a survey was conducted among members of five different clubs (n=1750). The questionnaire included measures of service quality attributes, accessibility, well-being in life, well-being in a club, and intentions to recommend a fitness center. Results using a structural equation model provide evidence that only service quality attributes and well-being in a club have positive effect on intentions of users to recommend it. Well-being in life has a negative effect on the intentions for recommendation, while accessibility shows no predictive effect. These findings suggest implications for the management of a club, such as the need to create a pleasant environment and to provide a personalized service directed towards the members' goals in order to improve well-being in a club and contribute to increase the intentions to recommend the fitness centers to others.<\/jats:p>","DOI":"10.1590\/s1980-65742014000400004","type":"journal-article","created":{"date-parts":[[2014,12,18]],"date-time":"2014-12-18T07:37:03Z","timestamp":1418888223000},"page":"384-391","source":"Crossref","is-referenced-by-count":7,"title":["An examination of intentions of recommending fitness centers by user members"],"prefix":"10.1590","volume":"20","author":[{"given":"Celina","family":"Gon\u00e7alves","sequence":"first","affiliation":[]},{"given":"Rui","family":"Biscaia","sequence":"additional","affiliation":[]},{"given":"Abel","family":"Correia","sequence":"additional","affiliation":[]},{"given":"Ana","family":"Diniz","sequence":"additional","affiliation":[]}],"member":"530","reference":[{"key":"ref1","doi-asserted-by":"crossref","first-page":"36","DOI":"10.1080\/16184740408737466","article-title":"An empirical investigation of the relationships among service quality, customer satisfaction and phychological commitment in a health club context","volume":"4","author":"Alexandris K.","year":"2004","journal-title":"European Sport management Quarterly"},{"key":"ref2","doi-asserted-by":"crossref","first-page":"79","DOI":"10.1057\/palgrave.jt.5740035","article-title":"The meaning and measurement of customer retention","volume":"10","author":"Aspinall E.","year":"2001","journal-title":"Journal of Targeting, Measurement and Analysis for Marketing"},{"key":"ref3","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1007\/BF02723327","article-title":"On the evaluation of structural equation models","volume":"16","author":"Bagozzi R. 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