{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,4]],"date-time":"2026-06-04T10:47:37Z","timestamp":1780570057612,"version":"3.54.1"},"publisher-location":"Stroudsburg, PA, USA","reference-count":0,"publisher":"Association for Computational Linguistics","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017]]},"DOI":"10.18653\/v1\/p17-4017","type":"proceedings-article","created":{"date-parts":[[2017,7,27]],"date-time":"2017-07-27T13:45:39Z","timestamp":1501163139000},"page":"97-102","source":"Crossref","is-referenced-by-count":236,"title":["SuperAgent: A Customer Service Chatbot for E-commerce Websites"],"prefix":"10.18653","author":[{"given":"Lei","family":"Cui","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Shaohan","family":"Huang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Furu","family":"Wei","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Chuanqi","family":"Tan","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Chaoqun","family":"Duan","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ming","family":"Zhou","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1643","event":{"name":"Proceedings of ACL 2017, System Demonstrations","location":"Vancouver, Canada","start":{"date-parts":[[2017,7]]},"end":{"date-parts":[[2017,7]]}},"container-title":["Proceedings of ACL 2017, System Demonstrations"],"original-title":[],"deposited":{"date-parts":[[2017,7,27]],"date-time":"2017-07-27T13:45:44Z","timestamp":1501163144000},"score":1,"resource":{"primary":{"URL":"http:\/\/aclweb.org\/anthology\/P17-4017"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017]]},"references-count":0,"URL":"https:\/\/doi.org\/10.18653\/v1\/p17-4017","relation":{},"subject":[],"published":{"date-parts":[[2017]]}}}