{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2023,12,24]],"date-time":"2023-12-24T05:09:08Z","timestamp":1703394548705},"posted":{"date-parts":[[2023]]},"group-title":"SSRN","reference-count":86,"publisher":"Elsevier BV","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"DOI":"10.2139\/ssrn.4674588","type":"posted-content","created":{"date-parts":[[2023,12,24]],"date-time":"2023-12-24T00:18:30Z","timestamp":1703377110000},"source":"Crossref","is-referenced-by-count":0,"title":["Citizen Science: Exploring the Underlying Dimensions of Citizen Engagement and Value Co-Creation Through the Lens of Marketing"],"prefix":"10.2139","author":[{"given":"Diana","family":"Marques","sequence":"first","affiliation":[]},{"given":"Jo\u00e3o","family":"Breda","sequence":"additional","affiliation":[]},{"given":"Raul","family":"Machado","sequence":"additional","affiliation":[]}],"member":"78","reference":[{"key":"ref1","author":"References"},{"issue":"1","key":"ref2","doi-asserted-by":"crossref","first-page":"52","DOI":"10.1111\/nyas.14340","article-title":"Citizen science in ecology: a place for humans in nature","volume":"1469","author":"F R Adler","year":"2020","journal-title":"Annals of the New York Academy of Sciences"},{"issue":"1-2","key":"ref3","doi-asserted-by":"crossref","first-page":"144","DOI":"10.1016\/j.ism.2015.03.001","article-title":"Roles and Resource Contributions of Customers in Value Co-creation","volume":"3","author":"A K Agrawal","year":"2015","journal-title":"International Strategic Management Review"},{"key":"ref4","doi-asserted-by":"crossref","first-page":"246","DOI":"10.1016\/j.chb.2017.04.044","article-title":"Profiles of engagement in online communities of citizen science participation","volume":"74","author":"M Aristeidou","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"11","key":"ref5","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1371\/journal.pone.0207866","article-title":"Research trends and geographical distribution of mammalian carnivores in Portugal (SW Europe)","volume":"13","author":"J Bencatel","year":"2018","journal-title":"PLoS ONE"},{"issue":"8","key":"ref6","doi-asserted-by":"crossref","first-page":"1005","DOI":"10.1080\/17524032.2018.1457067","article-title":"Audiences for Science Communication in the United States","volume":"12","author":"J C Besley","year":"2018","journal-title":"Environmental Communication"},{"key":"ref7","year":"2018","journal-title":"Citizen science for environmental policy: development of an EU-wide inventory and analysis of selected practices. Final report for the European Commission, DG Environment, in collaboration with Fundacion Ibercivis and The Natural History Museum"},{"issue":"2","key":"ref8","doi-asserted-by":"crossref","first-page":"77","DOI":"10.1191\/1478088706qp063oa","article-title":"Using thematic analysis in psychology","volume":"3","author":"V Braun","year":"2006","journal-title":"Qualitative Research in Psychology"},{"issue":"2","key":"ref9","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1177\/1094670519827385","article-title":"Actor Engagement in Networks: Defining the Conceptual Domain","volume":"22","author":"R J Brodie","year":"2019","journal-title":"Journal of Service Research"},{"issue":"3","key":"ref10","doi-asserted-by":"crossref","first-page":"252","DOI":"10.1177\/1094670511411703","article-title":"Customer engagement: Conceptual domain, fundamental propositions, and implications for research","volume":"14","author":"R J Brodie","year":"2011","journal-title":"Journal of Service Research"},{"key":"ref11","doi-asserted-by":"crossref","first-page":"173","DOI":"10.1016\/j.jbusres.2019.05.007","article-title":"Resource integration, value creation and value destruction in collective consumption contexts","volume":"103","author":"H L Bruce","year":"2018","journal-title":"Journal of Business Research"},{"key":"ref12","article-title":"Customer engagement behaviour on social commerce platforms: An empirical study","volume":"64","author":"A H Busalim","year":"2020","journal-title":"Technology in Society"},{"issue":"1","key":"ref13","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1177\/1470593110393713","article-title":"Contextualization and value-in-context: How context frames exchange","volume":"11","author":"J D Chandler","year":"2011","journal-title":"Marketing Theory"},{"key":"ref14","first-page":"1","article-title":"Remaking Participation in Science and Democracy","author":"J Chilvers","year":"2019","journal-title":"Technology, & Human Values"},{"key":"ref15","author":"J W Creswell","year":"2018","journal-title":"Research Design: Qualitative, Quantitative, and Mixed Methods Approaches"},{"issue":"1","key":"ref16","first-page":"1","article-title":"Dynamics of Engagement in Citizen Science: Results from the \"Yes, I do!\"-Project","volume":"4","author":"T De Moor","year":"2019","journal-title":"Citizen Science: Theory and Practice"},{"issue":"3","key":"ref17","first-page":"505","article-title":"Citizen Science for public health","volume":"33","author":"Den Broeder","year":"2018","journal-title":"Health Promotion International"},{"issue":"5","key":"ref18","doi-asserted-by":"crossref","first-page":"399","DOI":"10.1080\/0267257X.2015.1130738","article-title":"Capturing consumer engagement: duality, dimensionality and measurement","volume":"32","author":"L Dessart","year":"2016","journal-title":"Journal of Marketing Management"},{"issue":"2","key":"ref19","doi-asserted-by":"crossref","first-page":"136","DOI":"10.1177\/0276146719835287","article-title":"A Dynamic Stakeholders' Framework in a Marketing Systems Setting","volume":"39","author":"C Domegan","year":"2019","journal-title":"Journal of Macromarketing"},{"key":"ref20","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1016\/j.biocon.2016.08.020","article-title":"Why watch bees? Motivations of citizen science volunteers in the Great Pollinator Project","volume":"208","author":"M C Domroese","year":"2017","journal-title":"Biological Conservation"},{"issue":"36","key":"ref21","doi-asserted-by":"crossref","first-page":"9587","DOI":"10.1073\/pnas.1704882114","article-title":"Individuals with greater science literacy and education have more polarized beliefs on controversial science topics","volume":"114","author":"C Drummond","year":"2017","journal-title":"Proceedings of the National Academy of Sciences of the United States of America"},{"issue":"2","key":"ref22","doi-asserted-by":"crossref","first-page":"178","DOI":"10.1080\/21548455.2017.1423128","article-title":"Characterising patterns of engagement of different participants in a public STEM-based analysis project","volume":"8","author":"J Essex","year":"2018","journal-title":"International Journal of Science Education, Part B"},{"key":"ref23","article-title":"Citizen science and citizen engagement: achievements in Horizon 2020 and recommendations on the way forward","author":"C Warin","year":"2020","journal-title":"Publications Office"},{"issue":"2","key":"ref24","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1007\/s12687-017-0342-4","article-title":"Genuine participation in participant-centred research initiatives: the rhetoric and the potential reality","volume":"9","author":"O Feeney","year":"2018","journal-title":"Journal of Community Genetics"},{"key":"ref25","first-page":"493","volume":"18","author":"R Findsrud","year":"2018","journal-title":"Motivation: The missing driver for theorizing about resource integration. Marketing Theory"},{"issue":"10","key":"ref26","doi-asserted-by":"crossref","first-page":"922","DOI":"10.1038\/s41893-019-0390-3","article-title":"Citizen science and the United Nations Sustainable Development Goals","volume":"2","author":"S Fritz","year":"2019","journal-title":"Nature Sustainability"},{"key":"ref27","first-page":"1","author":"Y N Golumbic","year":"2019","journal-title":"Engagement and Communication Features of Scientifically Successful Citizen Science Projects. Environmental Communication, 0(0)"},{"issue":"1","key":"ref28","article-title":"Understanding Engagement, Marketing, and Motivation to Benefit Recruitment and Retention in Citizen Science","volume":"7","author":"A G Hart","year":"2022","journal-title":"Citizen Science: Theory and Practice"},{"issue":"2","key":"ref29","article-title":"Evolving interest and sense of self in an environmental citizen science program","volume":"24","author":"Y He","year":"2019","journal-title":"Ecology and Society"},{"key":"ref30","author":"S Hecker","year":"2018","journal-title":"Citizen Science: Innovation in Open Science, Society and Policy"},{"key":"ref31","first-page":"1","volume":"4","author":"S Hecker","year":"2019","journal-title":"How Does Policy Conceptualise Citizen Science? A Qualitative Content Analysis of International Policy Documents"},{"issue":"2","key":"ref32","doi-asserted-by":"crossref","first-page":"149","DOI":"10.1016\/j.intmar.2013.12.002","article-title":"Consumer brand engagement in social media: Conceptualization, scale development and validation","volume":"28","author":"L D Hollebeek","year":"2014","journal-title":"Journal of Interactive Marketing"},{"issue":"2","key":"ref33","doi-asserted-by":"crossref","first-page":"293","DOI":"10.1108\/JPBM-01-2021-3301","article-title":"Fifteen years of customer engagement research: a bibliometric and network analysis","volume":"31","author":"L D Hollebeek","year":"2022","journal-title":"Journal of Product & Brand Management"},{"issue":"1","key":"ref34","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1007\/s11747-016-0494-5","article-title":"S-D logic-informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM","volume":"47","author":"L D Hollebeek","year":"2019","journal-title":"Journal of the Academy of Marketing Science"},{"key":"ref35","first-page":"307","volume":"16","author":"D J Hruschka","year":"2004","journal-title":"Reliability in Coding Open-Ended Data: Lessons Learned from HIV Behavioral Research"},{"issue":"8","key":"ref36","doi-asserted-by":"crossref","first-page":"2008","DOI":"10.1108\/MD-01-2016-0028","article-title":"The transpiring journey of customer engagement research in marketing: A systematic review of the past decade","volume":"54","author":"J U Islam","year":"2016","journal-title":"Management Decision"},{"issue":"1","key":"ref37","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1108\/IntR-09-2016-0279","article-title":"Consumer engagement in online brand communities: a solicitation of congruity theory","volume":"28","author":"J U Islam","year":"2018","journal-title":"Internet Research"},{"issue":"3","key":"ref38","doi-asserted-by":"crossref","first-page":"247","DOI":"10.1177\/1094670514529187","article-title":"The Role of Customer Engagement Behavior in Value Co-Creation: A Service System Perspective","volume":"17","author":"E Jaakkola","year":"2014","journal-title":"Journal of Service Research"},{"issue":"1","key":"ref39","doi-asserted-by":"crossref","first-page":"25","DOI":"10.15346\/hc.v3i1.4","article-title":"Not so passive: engagement and learning in Volunteer Computing projects","volume":"3","author":"L Kloetzer","year":"2016","journal-title":"Human Computation"},{"issue":"1","key":"ref40","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1371\/journal.pone.0147152","article-title":"What is citizen science? -A scientometric meta-analysis","volume":"11","author":"C Kullenberg","year":"2016","journal-title":"PLoS ONE"},{"issue":"1","key":"ref41","doi-asserted-by":"crossref","first-page":"138","DOI":"10.1007\/s11747-017-0565-2","article-title":"Customer engagement in service","volume":"47","author":"V Kumar","year":"2019","journal-title":"Journal of the Academy of Marketing Science"},{"key":"ref42","first-page":"1","article-title":"Modelling the distribution of Mustela nivalis and M. putorius in the Azores archipelago based on native and introduced ranges","volume":"15","author":"L Lamelas-L\ufffdpez","year":"2020","journal-title":"PLoS ONE"},{"key":"ref43","article-title":"The diverse motivations of citizen scientists: Does conservation emphasis grow as volunteer participation progresses?","author":"L R Larson","year":"2020","journal-title":"Biological Conservation"},{"key":"ref44","author":"P Leavy","year":"2017","journal-title":"Research Design: Quantitative, Qualitative, Mixed Methods, Arts-Based, and Community-Based Participatory Research Approaches"},{"key":"ref45","author":"Y Lincoln","year":"1985","journal-title":"Naturalistic Inquiry"},{"issue":"1","key":"ref46","doi-asserted-by":"crossref","first-page":"67","DOI":"10.1007\/s11747-007-0063-z","article-title":"The service-dominant logic and a hierarchy of operant resources: developing masterful operant resources and implications for marketing strategy","volume":"36","author":"S Madhavaram","year":"2008","journal-title":"Journal of the Academy of Marketing Science"},{"key":"ref47","doi-asserted-by":"crossref","first-page":"295","DOI":"10.1016\/j.biocon.2019.05.009","article-title":"Young adults' motivations to feed wild birds and influences on their potential participation in citizen science: An exploratory study","volume":"235","author":"V Y Martin","year":"2019","journal-title":"Biological Conservation"},{"key":"ref48","article-title":"What motivates the masses: Understanding why people contribute to conservation citizen science projects","author":"P R Maund","year":"2020","journal-title":"Biological Conservation"},{"key":"ref49","article-title":"Linking the motivations and outcomes of volunteers to understand participation in marine community science","volume":"124","author":"B Mcateer","year":"2020","journal-title":"Marine Policy"},{"key":"ref50","doi-asserted-by":"crossref","first-page":"15","DOI":"10.1016\/j.biocon.2016.05.015","article-title":"Citizen science can improve conservation science, natural resource management, and environmental protection","volume":"208","author":"D C Mckinley","year":"2017","journal-title":"Biological Conservation"},{"issue":"5","key":"ref51","doi-asserted-by":"crossref","first-page":"587","DOI":"10.1177\/1049732315576699","article-title":"Data were saturated","volume":"25","author":"J M Morse","year":"2015","journal-title":"Qualitative Health Research"},{"key":"ref52","first-page":"1","author":"N Mouter","year":"2012","journal-title":"Intercoder reliability for qualitative research: You win some, but do you lose some as well? October"},{"issue":"4","key":"ref53","doi-asserted-by":"crossref","first-page":"235","DOI":"10.1016\/j.ausmj.2020.05.004","article-title":"Customer engagement: A systematic review and future research priorities","volume":"28","author":"S C Ng","year":"2020","journal-title":"Australasian Marketing Journal"},{"key":"ref54","first-page":"1","article-title":"Intercoder Reliability in Qualitative Research: Debates and Practical Guidelines","volume":"19","author":"C O'connor","year":"2020","journal-title":"International Journal of Qualitative Methods"},{"issue":"3","key":"ref55","doi-asserted-by":"crossref","first-page":"294","DOI":"10.1007\/s11747-016-0485-6","article-title":"Customer engagement: the construct, antecedents, and consequences","volume":"45","author":"A Pansari","year":"2017","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"6","key":"ref56","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1371\/journal.pone.0178778","article-title":"Understanding the (inter)disciplinary and institutional diversity of citizen science: A survey of current practice in Germany and Austria","volume":"12","author":"L Pettibone","year":"2017","journal-title":"PLoS ONE"},{"issue":"3","key":"ref57","doi-asserted-by":"crossref","first-page":"665","DOI":"10.1002\/sce.21501","article-title":"Engagement in science through citizen science: Moving beyond data collection","volume":"103","author":"T B Phillips","year":"2019","journal-title":"Science Education"},{"issue":"2","key":"ref58","doi-asserted-by":"crossref","first-page":"1","DOI":"10.15346\/hc.v1i2.12","article-title":"Finding Volunteers' Engagement Profiles in Human Computation for Citizen Science Projects","volume":"1","author":"L Ponciano","year":"2014","journal-title":"Human Computation"},{"issue":"3","key":"ref59","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1002\/dir.20015","article-title":"Co-creation experiences: The next practice in value creation","volume":"18","author":"C K Prahalad","year":"2004","journal-title":"Journal of Interactive Marketing"},{"issue":"12","key":"ref60","doi-asserted-by":"crossref","first-page":"2089","DOI":"10.1080\/09640568.2020.1853507","article-title":"Meeting volunteer expectations -a review of volunteer motivations in citizen science and best practices for their retention through implementation of functional features in CS tools","volume":"64","author":"J A Robinson","year":"2021","journal-title":"Journal of Environmental Planning and Management"},{"issue":"1","key":"ref61","doi-asserted-by":"crossref","first-page":"25","DOI":"10.1080\/14780887.2013.801543","article-title":"Sampling in Interview-Based Qualitative Research: A Theoretical and Practical Guide","volume":"11","author":"O C Robinson","year":"2014","journal-title":"Qualitative Research in Psychology"},{"issue":"2","key":"ref62","doi-asserted-by":"crossref","first-page":"167","DOI":"10.1108\/EMJB-10-2019-0126","article-title":"The growing complexity of customer engagement: a systematic review","volume":"15","author":"F Rosado-Pinto","year":"2020","journal-title":"EuroMed Journal of Business"},{"issue":"1","key":"ref63","doi-asserted-by":"crossref","first-page":"54","DOI":"10.1006\/ceps.1999.1020","article-title":"Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions","volume":"25","author":"R M Ryan","year":"2000","journal-title":"Contemporary Educational Psychology"},{"key":"ref64","article-title":"The Coding Manual for Qualitative Researchers","author":"J Salda\ufffda","year":"2013","journal-title":"Moral Vision and Professional Decisions"},{"issue":"5","key":"ref65","doi-asserted-by":"crossref","DOI":"10.1016\/j.respol.2020.103978","article-title":"Citizen science and sustainability transitions","volume":"49","author":"H Sauermann","year":"2020","journal-title":"Research Policy"},{"issue":"4","key":"ref66","doi-asserted-by":"crossref","first-page":"1893","DOI":"10.1007\/s11135-017-0574-8","article-title":"Saturation in qualitative research: exploring its conceptualization and operationalization","volume":"52","author":"B Saunders","year":"2018","journal-title":"Quality and Quantity"},{"issue":"1","key":"ref67","article-title":"Data Quality and Participant Engagement in Citizen Science: Comparing Two Approaches for Monitoring Pollinators in France and South Korea","volume":"4","author":"H Serret","year":"2019","journal-title":"Citizen Science: Theory and Practice"},{"issue":"1","key":"ref68","article-title":"Exploring Engagement Characteristics and Behaviours of Environmental Volunteers","volume":"2","author":"V Seymour","year":"2017","journal-title":"Citizen Science: Theory and Practice"},{"key":"ref69","author":"Socientize","year":"2015","journal-title":"White Paper on Citizen Science for Europe"},{"key":"ref70","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1016\/j.indmarman.2019.04.007","article-title":"Actor engagement, value creation and market innovation","volume":"80","author":"K Storbacka","year":"2019","journal-title":"Industrial Marketing Management"},{"key":"ref71","doi-asserted-by":"crossref","first-page":"61","DOI":"10.3897\/natureconservation.18.13429","article-title":"The influence of motivational factors on the frequency of participation in citizen science activities","volume":"18","author":"P Tiago","year":"2017","journal-title":"Nature Conservation"},{"key":"ref72","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1016\/j.baae.2017.04.001","article-title":"Using citizen science data to estimate climatic niches and species distributions","volume":"20","author":"P Tiago","year":"2017","journal-title":"Basic and Applied Ecology"},{"key":"ref73","doi-asserted-by":"crossref","first-page":"1902","DOI":"10.1073\/pnas.1807190116","article-title":"Citizen science frontiers: Efficiency, engagement, and serendipitous discovery with human-machine systems","volume":"116","author":"L Trouille","year":"2019","journal-title":"Proceedings of the National Academy of Sciences of the United States of America"},{"issue":"3","key":"ref74","doi-asserted-by":"crossref","first-page":"253","DOI":"10.1177\/1094670510375599","article-title":"Customer engagement behavior: Theoretical foundations and research directions","volume":"13","author":"J Van Doorn","year":"2010","journal-title":"Journal of Service Research"},{"issue":"2","key":"ref75","doi-asserted-by":"crossref","first-page":"125","DOI":"10.1177\/0276146710397372","article-title":"From Micro to Macro: Stakeholders and Institutions","volume":"31","author":"S L Vargo","year":"2011","journal-title":"Journal of Macromarketing"},{"issue":"2","key":"ref76","doi-asserted-by":"crossref","first-page":"117","DOI":"10.1177\/2394964317732861","article-title":"Conceptualizing Value: A Service-ecosystem View","volume":"3","author":"S L Vargo","year":"2017","journal-title":"Journal of Creating Value"},{"issue":"1","key":"ref77","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1007\/s11747-015-0456-3","article-title":"Institutions and axioms: an extension and update of service-dominant logic","volume":"44","author":"S L Vargo","year":"2016","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"ref78","doi-asserted-by":"crossref","first-page":"46","DOI":"10.1016\/j.ijresmar.2016.11.001","article-title":"Service-dominant logic 2025","volume":"34","author":"S L Vargo","year":"2017","journal-title":"International Journal of Research in Marketing"},{"issue":"3","key":"ref79","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1016\/j.emj.2008.04.003","article-title":"On value and value co-creation: A service systems and service logic perspective","volume":"26","author":"S L Vargo","year":"2008","journal-title":"European Management Journal"},{"issue":"4","key":"ref80","doi-asserted-by":"crossref","first-page":"401","DOI":"10.2753\/MTP1069-6679220404","article-title":"A generalized multidimensional scale for measuring customer engagement","volume":"22","author":"S D Vivek","year":"2014","journal-title":"Journal of Marketing Theory and Practice"},{"issue":"9","key":"ref81","doi-asserted-by":"crossref","first-page":"1333","DOI":"10.1080\/14719037.2014.930505","article-title":"A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey","volume":"17","author":"W H Voorberg","year":"2015","journal-title":"Public Management Review"},{"issue":"1","key":"ref82","doi-asserted-by":"crossref","DOI":"10.1016\/j.ipm.2022.103136","article-title":"Role of brand engagement and cocreation experience in online brand community continuance: A service-dominant logic perspective","volume":"60","author":"K Wang","year":"2023","journal-title":"Information Processing and Management"},{"key":"ref83","doi-asserted-by":"crossref","first-page":"163","DOI":"10.1016\/j.ijinfomgt.2018.11.010","article-title":"Exploring the effects of extrinsic motivation on consumer behaviors in social commerce: Revealing consumers' perceptions of social commerce benefits","volume":"45","author":"X Wang","year":"2019","journal-title":"International Journal of Information Management"},{"issue":"2","key":"ref84","article-title":"Recruiting and Retaining Participants in Citizen Science: What Can Be Learned from the Volunteering Literature?","volume":"1","author":"S West","year":"2016","journal-title":"Citizen Science: Theory and Practice"},{"issue":"3-4","key":"ref85","doi-asserted-by":"crossref","first-page":"210","DOI":"10.1080\/0965254X.2015.1095225","article-title":"Extending actor participation in value creation: an institutional view","volume":"24","author":"H Wieland","year":"2016","journal-title":"Journal of Strategic Marketing"},{"key":"ref86","author":"M Willis","year":"2020"}],"container-title":[],"original-title":[],"deposited":{"date-parts":[[2023,12,24]],"date-time":"2023-12-24T00:25:41Z","timestamp":1703377541000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.ssrn.com\/abstract=4674588"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023]]},"references-count":86,"URL":"https:\/\/doi.org\/10.2139\/ssrn.4674588","relation":{},"subject":[],"published":{"date-parts":[[2023]]},"subtype":"preprint"}}