{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,15]],"date-time":"2026-10-15T08:01:18Z","timestamp":1792051278176,"version":"4.4.0"},"reference-count":201,"publisher":"JMIR Publications Inc.","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Interact J Med Res"],"abstract":"\n Background<\/jats:title>\n The rapid implementation of telemedicine during the early stages of the COVID-19 pandemic raises questions about the sustainability of this intervention at the global level.<\/jats:p>\n <\/jats:sec>\n \n Objective<\/jats:title>\n This research examines the patient experience, health inequalities, and clinician-patient relationship in telemedicine during the COVID-19 pandemic\u2019s first 2 years, aiming to identify sustainability factors.<\/jats:p>\n <\/jats:sec>\n \n Methods<\/jats:title>\n This study was based on a prepublished protocol using the Joanna Briggs Institute (JBI) methodology for scoping reviews. We included academic and gray literature published between March 2020 and March 2022 according to these criteria: (1) population (any group); (2) concepts (patient experience, clinician-patient relationship, health inequalities); (3) context (telemedicine in primary and outpatient care); (4) excluding studies pertaining to surgery, oncology, and (inpatient) psychiatry. We searched Ovid Medline\/PubMed (January 1, 2022), Web of Science (March 19, 2022), Google\/Google Scholar (February and March 2022), and others. The risk of bias was not assessed as per guidance. We used an analysis table for the studies and color-coded tabular mapping against a health care technology adoption framework to identify sustainability (using double-blind extraction).<\/jats:p>\n <\/jats:sec>\n \n Results<\/jats:title>\n Of the 134 studies that met our criteria, 49.3% (66\/134) reported no specific population group. Regarding the concepts, 41.8% (56\/134) combined 2 of the concepts studied. The context analysis identified that 56.0% (75\/134) of the studies referred to, according to the definition in the United Kingdom, an outpatient (ambulatory care) setting, and 34.3% (46\/134) referred to primary care. The patient experience analysis reflected positive satisfaction and sustained access during lockdowns. The clinician-patient relationship impacts were nuanced, affecting interaction and encounter quality. When mapping to the nonadoption, abandonment, scale-up, spread, and sustainability (NASSS) framework, 81.3% (109\/134) of the studies referenced the innovation\u2019s sustainability. Although positive overall, there were some concerns about sustainability based on quality, eHealth literacy, and access to health care for vulnerable migrants and the uninsured.<\/jats:p>\n <\/jats:sec>\n \n Conclusions<\/jats:title>\n We identified confusion between the concepts of patient experience and patient satisfaction; therefore, future research could focus on established frameworks to qualify the patient experience across the whole pathway and not just the remote encounter. As expected, our research found mainly descriptive analyses, so there is a need for more robust evidence methods identifying impacts of changes in treatment pathways. This study illustrates modern methods to decolonize academic research by using gray literature extracts in other languages. We acknowledge that the use of Google to identify gray literature at the global level and in other languages has implications on reproducibility. We did not consider synchronous text-based communication.<\/jats:p>\n <\/jats:sec>\n \n Trial Registration<\/jats:title>\n Open Science Framework 4z5ut; https:\/\/osf.io\/4z5ut\/<\/jats:p>\n <\/jats:sec>","DOI":"10.2196\/45367","type":"journal-article","created":{"date-parts":[[2024,7,25]],"date-time":"2024-07-25T16:17:34Z","timestamp":1721924254000},"page":"e45367","source":"Crossref","is-referenced-by-count":9,"title":["Global Evidence on the Sustainability of Telemedicine in Outpatient and Primary Care During the First 2 Years of the COVID-19 Pandemic: Scoping Review Using the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability (NASSS) Framework"],"prefix":"10.2196","volume":"14","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-3489-8408","authenticated-orcid":false,"given":"Daniela","family":"Valdes","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3353-8053","authenticated-orcid":false,"given":"Ankit","family":"Shanker","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0005-6078-805X","authenticated-orcid":false,"given":"Ghofran","family":"Hijazi","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5023-7722","authenticated-orcid":false,"given":"Daniel Opoku","family":"Mensah","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4860-2532","authenticated-orcid":false,"given":"Tahir","family":"Bockarie","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7145-1181","authenticated-orcid":false,"given":"Ioana","family":"Lazar","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4029-9532","authenticated-orcid":false,"given":"Siti Aishah","family":"Ibrahim","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5700-8490","authenticated-orcid":false,"given":"Hamid","family":"Zolfagharinia","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8059-5224","authenticated-orcid":false,"given":"Rob","family":"Procter","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2578-6954","authenticated-orcid":false,"given":"Rachel","family":"Spencer","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9256-3553","authenticated-orcid":false,"given":"Jeremy","family":"Dale","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0005-8373-8303","authenticated-orcid":false,"given":"Armina","family":"Paule","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-2659-0490","authenticated-orcid":false,"given":"Liam Jonathon","family":"Medlin","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-6488-0843","authenticated-orcid":false,"given":"Keerthana","family":"Tharuvara Kallottil","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1010","published-online":{"date-parts":[[2025,2,28]]},"reference":[{"key":"ref1","unstructured":"WHO Director-General's opening remarks at the media briefing on COVID-19 - 11 March 2020World Health Organization202003112021-02-20https:\/\/tinyurl.com\/tn4rtbse"},{"key":"ref2","unstructured":"Rational use of personal protective equipment (PPE) for coronavirus disease (COVID-19)World Health Organization202003192021-06-08https:\/\/apps.who.int\/iris\/bitstream\/handle\/10665\/331498\/WHO-2019-nCoV-IPCPPE_use-2020.2-eng.pdf"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1186\/s12992-020-00574-3"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1136\/bmj.m998"},{"key":"ref5","unstructured":"WhertonJGreenhalghTEvaluation of the Near Me video consulting service in Scotland during COVID-19, 2020: Summary ReportScottish Government2021032024-11-06https:\/\/tinyurl.com\/3nmavy8m"},{"key":"ref6","unstructured":"The NHS: lessons learnt and building for the futureUK Parliament2021-06-12https:\/\/publications.parliament.uk\/pa\/cm5801\/cmselect\/cmhealth\/320\/32009.htm"},{"key":"ref7","unstructured":"ValdesDAlqazlanLProcterRDaleJGlobal evidence on the rapid adoption of telemedicine in primary care during the first year of the COVID-19 pandemic: a scoping review protocolResearch Square202103162024-11-27https:\/\/assets-eu.researchsquare.com\/files\/rs-302879\/v1\/5668b4f9-5d65-4353-93db-32249840ca3d.pdf"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1186\/s13643-022-01934-3"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.3310\/hsdr07410"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.3399\/bjgpopen20x101020"},{"key":"ref11","unstructured":"Guidance and standard operating procedures: general practice in the context of coronavirus (COVID-19) Version 3.4Sheffield Local Medical Committee202008102024-11-06https:\/\/tinyurl.com\/2s362d9z"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.3122\/jabfm.2021.S1.200305"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.2196\/38267"},{"key":"ref14","unstructured":"WeinerSWhat happens to telemedicine after COVID-19?Association of American Medical Colleges202110212022-11-26https:\/\/www.aamc.org\/news-insights\/what-happens-telemedicine-after-covid-19"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2022.29082.editorial"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2021.104467"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.30953\/tmt.v6.238"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.46658\/JBIMES-20-01"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.11124\/JBIES-20-00167"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.11124\/JBIES-22-00123"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1212\/CPJ.0000000000001072"},{"key":"ref22","unstructured":"WHO Global Observatory for eHealthTelemedicine: opportunities and developments in Member States: report on the second global survey on eHealthWorld Health Organization20102024-11-06https:\/\/iris.who.int\/handle\/10665\/44497"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1111\/ijmr.12102"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.14325\/mississippi\/9781496828118.003.0029"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1136\/bmj.n71"},{"key":"ref26","unstructured":"Interim process and methods for developing rapid guidelines on COVID-19NICE202003202024-11-06https:\/\/www.nice.org.uk\/process\/pmg35"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1186\/s13643-015-0115-2"},{"key":"ref28","unstructured":"How to compare Ovid MEDLINE and PubMedWolters Kluwer Health2019112024-11-06https:\/\/tinyurl.com\/442zne52"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.3389\/fneur.2020.00737"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2018.09.006"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.1145\/1390334.1390543"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1016\/j.puhe.2020.05.041"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1109\/itng.2009.317"},{"key":"ref34","author":"Petticrew, M","year":"2008","journal-title":"Systematic Reviews in the Social Sciences: A Practical Guide"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1186\/s13643-016-0384-4"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.8775"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pgph.0000306"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1016\/s0140-6736(22)00888-1"},{"key":"ref39","unstructured":"van WykADecolonising research methods and knowledge: implications for stepping into a post-doctoral roleHealth & Social Care Workforce202208022024-11-06https:\/\/tinyurl.com\/34xcnf7c"},{"key":"ref40","doi-asserted-by":"publisher","DOI":"10.1111\/imj.15205"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.2196\/29251"},{"key":"ref42","doi-asserted-by":"publisher","DOI":"10.4103\/jfcm.JFCM_353_20"},{"key":"ref43","doi-asserted-by":"publisher","DOI":"10.1016\/j.pmedr.2022.101729"},{"key":"ref44","doi-asserted-by":"publisher","DOI":"10.1136\/bmjpo-2021-001136"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.7759\/cureus.16107"},{"key":"ref46","doi-asserted-by":"publisher","DOI":"10.1590\/2317-1782\/20192020144"},{"key":"ref47","doi-asserted-by":"publisher","DOI":"10.1016\/j.xagr.2021.100043"},{"key":"ref48","doi-asserted-by":"publisher","DOI":"10.1093\/intqhc\/mzaa165"},{"key":"ref49","doi-asserted-by":"publisher","DOI":"10.21823\/2311-2905-2020-26-2-15-19"},{"key":"ref50","doi-asserted-by":"publisher","DOI":"10.1016\/j.fertnstert.2020.10.048"},{"key":"ref51","doi-asserted-by":"publisher","DOI":"10.1370\/afm.2538"},{"key":"ref52","doi-asserted-by":"publisher","DOI":"10.1177\/1465312520973677"},{"key":"ref53","doi-asserted-by":"publisher","DOI":"10.1002\/nau.24651"},{"key":"ref54","doi-asserted-by":"publisher","DOI":"10.1111\/head.14110"},{"key":"ref55","unstructured":"La Telemedicina Cara a CaraComit\u00e9 de \u00e9tica asistencial de Atenci\u00f3n Primaria de Bizkaia2020122022-10-26https:\/\/osalde.org\/wp-content\/uploads\/2021\/01\/Telemedicina-aspectos-%C3%A9ticos-CEAAPB.pdf"},{"key":"ref56","doi-asserted-by":"publisher","DOI":"10.1097\/WNO.0000000000001370"},{"issue":"1544","key":"ref57","first-page":"35","volume":"134","author":"Curtis, M","year":"2021","journal-title":"N Z Med J"},{"key":"ref58","doi-asserted-by":"publisher","DOI":"10.1136\/bmjhci-2020-100309"},{"key":"ref59","doi-asserted-by":"publisher","DOI":"10.1016\/j.pedn.2021.11.023"},{"key":"ref60","doi-asserted-by":"publisher","DOI":"10.7759\/cureus.11320"},{"key":"ref61","doi-asserted-by":"publisher","DOI":"10.3233\/PRM-200762"},{"key":"ref62","doi-asserted-by":"publisher","DOI":"10.1016\/j.sxmr.2020.06.001"},{"key":"ref63","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18189556"},{"key":"ref64","unstructured":"Board of Directors Meeting - Open (Thursday 27 May 2021)East Kent Hospitals NHS Foundation Trust20212024-12-05https:\/\/www.ekhuft.nhs.uk\/about-us\/board-of-directors\/"},{"key":"ref65","doi-asserted-by":"publisher","DOI":"10.1093\/fampra\/cmab083"},{"key":"ref66","unstructured":"Estudio sobre la consulta de salud virtual y sus beneficios para el sistema sanitarioEsadeGov202007162022-10-26https:\/\/tinyurl.com\/463ek5dw"},{"key":"ref67","doi-asserted-by":"publisher","DOI":"10.1097\/JHM-D-20-00131"},{"key":"ref68","unstructured":"The organisation of resilient health and social care following the COVID-19 pandemicEuropean Commission20202022-10-26https:\/\/health.ec.europa.eu\/system\/files\/2020-12\/026_health_socialcare_covid19_en_0.pdf"},{"key":"ref69","doi-asserted-by":"publisher","DOI":"10.2147\/IJGM.S309519"},{"key":"ref70","doi-asserted-by":"publisher","DOI":"10.1159\/000514029"},{"key":"ref71","doi-asserted-by":"publisher","DOI":"10.1016\/j.jadr.2021.100146"},{"key":"ref72","doi-asserted-by":"publisher","DOI":"10.1177\/07334648211028393"},{"key":"ref73","doi-asserted-by":"publisher","DOI":"10.1111\/jgs.16952"},{"key":"ref74","doi-asserted-by":"publisher","DOI":"10.1016\/j.puhe.2021.12.008"},{"key":"ref75","doi-asserted-by":"publisher","DOI":"10.22454\/fammed.2021.613099"},{"key":"ref76","doi-asserted-by":"publisher","DOI":"10.3399\/bjgp20X710849"},{"key":"ref77","doi-asserted-by":"publisher","DOI":"10.2196\/32000"},{"key":"ref78","doi-asserted-by":"publisher","DOI":"10.3390\/jcm10184211"},{"key":"ref79","doi-asserted-by":"publisher","DOI":"10.1111\/coa.13768"},{"key":"ref80","doi-asserted-by":"publisher","DOI":"10.1177\/0840470420938818"},{"key":"ref81","doi-asserted-by":"publisher","DOI":"10.1007\/s11606-021-07196-4"},{"key":"ref82","doi-asserted-by":"publisher","DOI":"10.1177\/20543581211066720"},{"key":"ref83","doi-asserted-by":"publisher","DOI":"10.1007\/s10995-022-03412-7"},{"key":"ref84","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2020.0168"},{"key":"ref85","doi-asserted-by":"publisher","DOI":"10.1186\/s12875-020-01336-1"},{"key":"ref86","doi-asserted-by":"publisher","DOI":"10.2196\/24531"},{"key":"ref87","doi-asserted-by":"publisher","DOI":"10.1177\/0003489420977766"},{"key":"ref88","doi-asserted-by":"publisher","DOI":"10.1186\/s12875-021-01408-w"},{"key":"ref89","doi-asserted-by":"publisher","DOI":"10.1111\/imj.15706"},{"key":"ref90","doi-asserted-by":"publisher","DOI":"10.2196\/26433"},{"key":"ref91","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0258839"},{"key":"ref92","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2021.104470"},{"key":"ref93","doi-asserted-by":"publisher","DOI":"10.1016\/j.hjdsi.2021.100593"},{"key":"ref94","doi-asserted-by":"publisher","DOI":"10.1177\/23743735211033107"},{"issue":"6","key":"ref95","first-page":"1","volume":"62","author":"Karacabeyli, D","year":"2020","journal-title":"BC Medical Journal"},{"key":"ref96","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2020.0351"},{"key":"ref97","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2020.0343"},{"key":"ref98","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2020.0387"},{"key":"ref99","doi-asserted-by":"publisher","DOI":"10.3390\/healthcare9030280"},{"key":"ref100","doi-asserted-by":"publisher","DOI":"10.1212\/CPJ.0000000000001065"},{"key":"ref101","doi-asserted-by":"publisher","DOI":"10.3390\/jcm10163502"},{"key":"ref102","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0254960"},{"key":"ref103","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18041484"},{"key":"ref104","doi-asserted-by":"publisher","DOI":"10.1016\/j.jcot.2020.07.026"},{"key":"ref105","doi-asserted-by":"publisher","DOI":"10.1007\/s12288-020-01385-7"},{"key":"ref106","doi-asserted-by":"publisher","DOI":"10.3389\/fpubh.2021.623904"},{"key":"ref107","doi-asserted-by":"publisher","DOI":"10.1177\/1556331620972659"},{"key":"ref108","doi-asserted-by":"publisher","DOI":"10.1186\/s40337-021-00383-y"},{"key":"ref109","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pdig.0000029"},{"key":"ref110","unstructured":"Lopez GuzmanYBarros CastilloSMLeal BetancourtMICondiciones de vulnerabilidad, sociodemogr\u00e1ficas y cl\u00ednicas de la poblaci\u00f3n con COVID-19 incluida en la estrategia de atenci\u00f3n primaria en salud. Mosquera, 2020Universidad del Rosario2021102022-10-26https:\/\/tinyurl.com\/2ckxdpnu"},{"key":"ref111","doi-asserted-by":"publisher","DOI":"10.1177\/23743735211034610"},{"key":"ref112","doi-asserted-by":"publisher","DOI":"10.1016\/j.msksp.2021.102340"},{"key":"ref113","doi-asserted-by":"publisher","DOI":"10.1071\/PY21193"},{"key":"ref114","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2021.104616"},{"key":"ref115","doi-asserted-by":"publisher","DOI":"10.31128\/AJGP-11-20-5727"},{"key":"ref116","doi-asserted-by":"publisher","DOI":"10.1016\/j.glohj.2022.03.001"},{"key":"ref117","doi-asserted-by":"publisher","DOI":"10.1016\/j.jdent.2021.103782"},{"key":"ref118","doi-asserted-by":"publisher","DOI":"10.1093\/ptj\/pzaa193"},{"key":"ref119","doi-asserted-by":"publisher","DOI":"10.1161\/JAHA.120.018510"},{"key":"ref120","doi-asserted-by":"publisher","DOI":"10.1007\/s11606-021-07345-9"},{"key":"ref121","doi-asserted-by":"publisher","DOI":"10.1080\/09546634.2020.1789046"},{"key":"ref122","unstructured":"Gorgojo Mart\u00ednezJJMurilloAZRubio HerreraM\u00c1LesmesIBTELECONSULTA en Endocrinolog\u00eda y Nutrici\u00f3n en tiempos de la pandemia COVID-19 y m\u00e1s all\u00e1Sociedad Espa\u00f1ola de Endocrinolog\u00eda y Nutrici\u00f3n2024-11-06https:\/\/tinyurl.com\/2jhyx2es"},{"key":"ref123","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2020.0461"},{"key":"ref124","doi-asserted-by":"publisher","DOI":"10.1016\/j.jaip.2021.01.036"},{"key":"ref125","unstructured":"Taskforce on Telehealth Policy (TTP): Findings and RecommendationsNational Committee for Quality Assurance (NCQA)2022-10-26https:\/\/tinyurl.com\/4j67w4ju"},{"key":"ref126","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2021.0102"},{"key":"ref127","doi-asserted-by":"publisher","DOI":"10.2196\/19045"},{"key":"ref128","doi-asserted-by":"publisher","DOI":"10.20344\/amp.16724"},{"key":"ref129","unstructured":"La Atenci\u00f3n Primaria Rural en Espa\u00f1a lanza un grito de socorro para su supervivenciaM\u00e9dicos y Pacientes2022-11-05https:\/\/tinyurl.com\/3jna2w96"},{"key":"ref130","doi-asserted-by":"publisher","DOI":"10.2196\/28589"},{"key":"ref131","doi-asserted-by":"publisher","DOI":"10.1038\/s41415-021-3007-y"},{"key":"ref132","doi-asserted-by":"publisher","DOI":"10.1017\/S1355617721000436"},{"key":"ref133","doi-asserted-by":"publisher","DOI":"10.1111\/bju.15119"},{"key":"ref134","unstructured":"Written evidence submitted by Philips UKI (HSC0978)UK Parliament2021032022-10-18https:\/\/committees.parliament.uk\/writtenevidence\/25169\/pdf\/"},{"key":"ref135","doi-asserted-by":"publisher","DOI":"10.2196\/27873"},{"key":"ref136","doi-asserted-by":"publisher","DOI":"10.3389\/fpubh.2021.653553"},{"key":"ref137","doi-asserted-by":"publisher","DOI":"10.1136\/bmjsrh-2021-201309"},{"key":"ref138","doi-asserted-by":"publisher","DOI":"10.1016\/j.drugalcdep.2021.108999"},{"key":"ref139","doi-asserted-by":"publisher","DOI":"10.1177\/2374373520932724"},{"key":"ref140","unstructured":"General practice in the post Covid world: challenges and opportunities for general practiceRoyal College of General Practitioners2024-11-06https:\/\/tinyurl.com\/4kkaxtxy"},{"key":"ref141","unstructured":"Focus: artificial intelligence and technology in family medicineFamily Doctor20212024-11-06https:\/\/www.nysafp.org\/wp-content\/uploads\/2024\/05\/Winter-2021.pdf"},{"key":"ref142","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2020.0492"},{"key":"ref143","doi-asserted-by":"publisher","DOI":"10.1007\/s00068-021-01774-1"},{"key":"ref144","doi-asserted-by":"publisher","DOI":"10.2196\/24345"},{"key":"ref145","doi-asserted-by":"publisher","DOI":"10.1093\/jamia\/ocaa185"},{"key":"ref146","doi-asserted-by":"publisher","DOI":"10.2196\/34088"},{"issue":"7","key":"ref147","first-page":"403","volume":"114","author":"Skelly, JR","year":"2021","journal-title":"Ir Med J"},{"key":"ref148","doi-asserted-by":"publisher","DOI":"10.7326\/m20-1814"},{"key":"ref149","doi-asserted-by":"publisher","DOI":"10.1016\/j.jaapos.2020.12.003"},{"key":"ref150","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2020.0481"},{"issue":"2","key":"ref151","first-page":"261","volume":"37","author":"Hamui-Sutton, L","year":"2021","journal-title":"Medicina Interna de M\u00e9xico"},{"key":"ref152","doi-asserted-by":"publisher","DOI":"10.1007\/s42399-022-01119-y"},{"key":"ref153","doi-asserted-by":"publisher","DOI":"10.2196\/30431"},{"key":"ref154","doi-asserted-by":"publisher","DOI":"10.1016\/j.mayocpiqo.2021.11.006"},{"key":"ref155","doi-asserted-by":"publisher","DOI":"10.1002\/pmrj.12422"},{"key":"ref156","doi-asserted-by":"publisher","DOI":"10.1016\/j.seizure.2021.05.013"},{"key":"ref157","doi-asserted-by":"publisher","DOI":"10.1007\/s00393-021-01005-3"},{"key":"ref158","doi-asserted-by":"publisher","DOI":"10.1016\/j.reuma.2020.10.004"},{"key":"ref159","doi-asserted-by":"publisher","DOI":"10.1016\/j.ajogmf.2021.100469"},{"key":"ref160","doi-asserted-by":"publisher","DOI":"10.1177\/0194599820943523"},{"key":"ref161","doi-asserted-by":"publisher","DOI":"10.1007\/s12529-021-10047-5"},{"key":"ref162","doi-asserted-by":"publisher","DOI":"10.1093\/eurpub\/ckab165.162"},{"key":"ref163","doi-asserted-by":"publisher","DOI":"10.1177\/23743735211014036"},{"key":"ref164","doi-asserted-by":"publisher","DOI":"10.1002\/pmrj.12380"},{"key":"ref165","doi-asserted-by":"publisher","DOI":"10.3399\/BJGPO.2021.0192"},{"key":"ref166","doi-asserted-by":"publisher","DOI":"10.4067\/s0034-98872021000701070"},{"key":"ref167","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2022.0354"},{"key":"ref168","doi-asserted-by":"publisher","DOI":"10.1016\/j.jaapos.2021.05.018"},{"key":"ref169","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2021.0126"},{"key":"ref170","doi-asserted-by":"publisher","DOI":"10.1002\/sim.4067"},{"key":"ref171","doi-asserted-by":"publisher","DOI":"10.1071\/hc21035"},{"key":"ref172","doi-asserted-by":"publisher","DOI":"10.1109\/tse.2021.3106280"},{"key":"ref173","doi-asserted-by":"publisher","DOI":"10.1016\/j.smhl.2021.100207"},{"key":"ref174","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2019.0158"},{"key":"ref175","doi-asserted-by":"publisher","DOI":"10.1007\/s42600-021-00133-8"},{"key":"ref176","doi-asserted-by":"publisher","DOI":"10.1186\/s12911-022-01952-0"},{"key":"ref177","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph19106113"},{"key":"ref178","doi-asserted-by":"publisher","DOI":"10.2196\/24087"},{"key":"ref179","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2021.0145"},{"key":"ref180","doi-asserted-by":"publisher","DOI":"10.17061\/phrp31232112"},{"key":"ref181","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijnsa.2020.100008"},{"key":"ref182","doi-asserted-by":"publisher","DOI":"10.1186\/2046-4053-3-4"},{"key":"ref183","doi-asserted-by":"publisher","DOI":"10.1016\/j.pop.2022.04.002"},{"key":"ref184","doi-asserted-by":"publisher","DOI":"10.1016\/s0277-9536(98)00213-5"},{"key":"ref185","doi-asserted-by":"publisher","DOI":"10.1093\/fampra\/15.5.480"},{"key":"ref186","doi-asserted-by":"publisher","DOI":"10.35680\/2372-0247.1004"},{"key":"ref187","doi-asserted-by":"publisher","DOI":"10.1007\/s10916-019-1161-4"},{"key":"ref188","doi-asserted-by":"publisher","DOI":"10.2196\/37952"},{"key":"ref189","doi-asserted-by":"publisher","DOI":"10.3399\/bjgp.2021.0658"},{"key":"ref190","first-page":"253","author":"Mohtar, LN","year":"2023","journal-title":"Sustainable Digital Transformation. Lecture Notes in Information Systems and Organisation, vol 59"},{"key":"ref191","doi-asserted-by":"publisher","DOI":"10.1016\/j.ahj.2022.10.003"},{"key":"ref192","doi-asserted-by":"publisher","DOI":"10.1093\/tbm\/ibac088"},{"key":"ref193","doi-asserted-by":"publisher","DOI":"10.12688\/hrbopenres.13611.1"},{"key":"ref194","doi-asserted-by":"publisher","DOI":"10.21203\/rs.3.rs-2115070\/v1"},{"key":"ref195","doi-asserted-by":"publisher","DOI":"10.1038\/s41746-022-00663-0"},{"key":"ref196","doi-asserted-by":"publisher","DOI":"10.1016\/j.tele.2022.101852"},{"key":"ref197","doi-asserted-by":"publisher","DOI":"10.2196\/23775"},{"key":"ref198","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclinepi.2019.03.004"},{"key":"ref199","doi-asserted-by":"publisher","DOI":"10.11124\/jbies-20-00167"},{"key":"ref200","unstructured":"ValdesDGlobal evidence on the rapid adoption of telemedicine in primary care in the COVID-19 pandemicOSF202301022024-11-06https:\/\/osf.io\/4z5ut\/"},{"key":"ref201","doi-asserted-by":"publisher","DOI":"10.1186\/1748-5908-8-117"}],"container-title":["Interactive Journal of Medical Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.i-jmr.org\/2025\/1\/e45367","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,6,30]],"date-time":"2026-06-30T17:50:52Z","timestamp":1782841852000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.i-jmr.org\/2025\/1\/e45367"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,2,28]]},"references-count":201,"URL":"https:\/\/doi.org\/10.2196\/45367","relation":{"has-preprint":[{"id-type":"doi","id":"10.2196\/preprints.45367","asserted-by":"object"}]},"ISSN":["1929-073X"],"issn-type":[{"value":"1929-073X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,2,28]]}}}