{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,30]],"date-time":"2026-06-30T18:01:07Z","timestamp":1782842467930,"version":"3.54.5"},"reference-count":30,"publisher":"JMIR Publications Inc.","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JMIR Hum Factors"],"abstract":"\n Background<\/jats:title>\n Orthopedic surgical treatment is a transversal task that requires the active involvement of patients, relatives, and health care professionals (HCPs) across various settings. However, after hospital discharge, communication is challenged and undertaken primarily by phone. New digital communication solutions have the potential to create a space for seamless and patient-centered dialogue across discipline and sector boundaries. When evaluating new communication solutions, knowledge about HCPs\u2019 needs and perspectives of use must be explored, as it is they who are responsible for implementing changes in practice.<\/jats:p>\n <\/jats:sec>\n \n Objective<\/jats:title>\n This study aimed to (1) investigate HCPs\u2019 perceptions of current communication pathways (phase 1) and (2) explore their experiences of using a simple messenger-like solution (eDialogue) for team-based digital communication across settings (phase 2).<\/jats:p>\n <\/jats:sec>\n \n Methods<\/jats:title>\n We used a triangulation of qualitative data collection techniques, including document analysis, observations, focus groups, and individual interviews of HCPs before (n=28) and after (n=12) their use of eDialogue. Data collection and analysis were inspired by the Consolidated Framework for Implementation Research (CFIR) to specifically understand facilitators and barriers to implementation as perceived by HCPs.<\/jats:p>\n <\/jats:sec>\n \n Results<\/jats:title>\n HCPs perceive current communication pathways as insufficient for both patients and themselves. Phone calls are disruptive, and there is a lack of direct communication modalities when communication crosses sector boundaries. HCPs experienced the use of eDialogue as a quick and easy way for timely interdisciplinary interaction with patients and other HCPs across settings; however, concerns were raised about time consumption.<\/jats:p>\n <\/jats:sec>\n \n Conclusions<\/jats:title>\n eDialogue can provide needed support for interdisciplinary and cross-sectoral patient-centered communication. However, future studies of this solution should address its impact and the use of resources.<\/jats:p>\n <\/jats:sec>","DOI":"10.2196\/53391","type":"journal-article","created":{"date-parts":[[2024,3,8]],"date-time":"2024-03-08T12:00:47Z","timestamp":1709899247000},"page":"e53391","source":"Crossref","is-referenced-by-count":2,"title":["Health Care Professionals\u2019 Perspectives Before and After Use of eDialogue for Team-Based Digital Communication Across Settings: Qualitative Study"],"prefix":"10.2196","volume":"11","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5932-7700","authenticated-orcid":false,"given":"Lili Worre H\u00f8pfner","family":"Jensen","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5602-4533","authenticated-orcid":false,"given":"Ole","family":"Rahbek","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2906-8909","authenticated-orcid":false,"given":"Rikke Emilie Kildahl","family":"Lauritsen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3387-1473","authenticated-orcid":false,"given":"S\u00f8ren","family":"Kold","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5893-9676","authenticated-orcid":false,"given":"Birthe","family":"Dinesen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1010","published-online":{"date-parts":[[2024,3,8]]},"reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.2106\/00004623-200202000-00019"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1377\/hlthaff.2011.0041"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.7326\/0003-4819-138-3-200302040-00007"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1016\/j.amjsurg.2021.07.033"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1016\/j.cacc.2010.01.003"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1016\/j.futures.2020.102605"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1016\/j.midw.2015.02.007"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1177\/1357633X18765059"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.4338\/ACI-2014-12-RA-0117"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1200\/JOP.2011.000323"},{"key":"ref11","unstructured":"Healthcare in Denmark: An OverviewMinistry of Health20172024-02-14https:\/\/sum.dk\/Media\/C\/A\/Healthcare-in%20denmark%20an%20overview%20english-V16-dec.pdf"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1016\/j.amepre.2016.06.008"},{"key":"ref13","author":"DeWalt, KM","year":"2011","journal-title":"Participant Observation: A Guide for Fieldworkers, Second Edition"},{"key":"ref14","doi-asserted-by":"crossref","DOI":"10.4135\/9781412984287","author":"Morgan, DL","year":"1997","journal-title":"Focus Groups as Qualitative Research, Second Edition"},{"key":"ref15","author":"Brinkmann, S","year":"2015","journal-title":"Interviews: Learning the Craft of Qualitative Research Interviewing, Third Edition"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1093\/intqhc\/mzm042"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1186\/1748-5908-4-50"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1186\/s13012-016-0437-z"},{"key":"ref19","unstructured":"First AgendaLetDialog\u2014Sikker SMS2023-02-02https:\/\/letdialog.dk\/"},{"key":"ref20","unstructured":"The CFIR interview guide toolCFIR Research Team-Center for Clinical Management Research2023-02-02https:\/\/cfirguide.org\/tools\/"},{"key":"ref21","unstructured":"NVivo Qualitative data analysis softwareQSR International19992023-02-02https:\/\/qsrinternational.com\/nvivo\/nvivo-products\/"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18126480"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1016\/j.jpedsurg.2019.01.032"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1186\/1472-6947-13-22"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1016\/j.ienj.2022.101200"},{"key":"ref26","first-page":"328","volume":"201","author":"Ekstedt, M","year":"2014","journal-title":"Stud Health Technol Inform"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.7421"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.2196\/25505"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.5334\/ijic.672"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.37765\/ajmc.2020.88507"}],"container-title":["JMIR Human Factors"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/humanfactors.jmir.org\/2024\/1\/e53391","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,6,30]],"date-time":"2026-06-30T17:39:03Z","timestamp":1782841143000},"score":1,"resource":{"primary":{"URL":"https:\/\/humanfactors.jmir.org\/2024\/1\/e53391"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,3,8]]},"references-count":30,"URL":"https:\/\/doi.org\/10.2196\/53391","relation":{"has-preprint":[{"id-type":"doi","id":"10.2196\/preprints.53391","asserted-by":"object"}]},"ISSN":["2292-9495"],"issn-type":[{"value":"2292-9495","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,3,8]]}}}