{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:45:21Z","timestamp":1785545121372,"version":"3.56.0"},"reference-count":35,"publisher":"JMIR Publications Inc.","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Interact J Med Res"],"abstract":"<jats:title>Abstract<\/jats:title>\n                  <jats:sec sec-type=\"background\">\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>The rising cost of unscheduled acute health care, particularly for emergency department (ED) visits, poses significant financial burdens. In 2021, aggregate costs for treat-and-release ED visits in the United States accounted for an estimated US $80 billion, while the total annual cost of diabetes was US $412.9 billion in 2022\u2014representing about 1 in every 4 health care dollars, 61% of which are directly linked to diabetes.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"objective\">\n                    <jats:title>Objective<\/jats:title>\n                    <jats:p>This study explores the impact of a mobile health (mHealth) intervention with augmented social support delivered via guided SMS text messaging on health care use among patients with diabetes through a secondary analysis of the TExT-MED+FANS (Trial to Examine Text-Messaging in Emergency Patients With Diabetes + Family and Friends Network Support) randomized controlled trial.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"methods\">\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>The trial involved 173 participants randomized into either a FANS mHealth-augmented social support or an active control group that received the same support curriculum via mailed pamphlet; \u201caugmented\u201d social support refers to recruiting both individuals with diabetes and a designated family member or friend (\u201csupporter\u201d) to participate. Supporters in the FANS arm received structured SMS guidance on how to assist the participant with diabetes in managing their condition. Health care use outcomes, including ED visits, hospitalizations, and clinic visits, were compared between groups during and after the intervention period using linear regression models on change in health care visits in the last year, with subgroup analysis by participant sex and supporter relationship.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"results\">\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>\n                      Results showed significant reductions in acute unscheduled care visits for both groups during and after the intervention, with the FANS group experiencing a reduction of 1.04 visits during the intervention and 1.10 visits after the intervention, while the mailed pamphlet group had reductions of 1.47 and 1.53 visits, respectively (both\n                      <jats:italic>P<\/jats:italic>\n                      &lt;.001). Clinic visits increased by 1.78 during the intervention phase (\n                      <jats:italic>P<\/jats:italic>\n                      =.01) but were not sustained postintervention. Hospitalizations modestly decreased in both groups, but the decrease was statistically significant only for the mailed pamphlet group (\n                      <jats:italic>P<\/jats:italic>\n                      =.002). Sex and supporter relationship differences were observed, with females supported by spouses in the active control group showing the largest decrease in unscheduled care visits.\n                    <\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"conclusions\">\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>The findings suggest that mHealth interventions combined with structured social support can improve diabetes management and reduce health care costs. Although these conclusions are specific to this study, they align with prior research demonstrating the benefits of social support and mHealth interventions. These findings may inform future programs, including the design of low-cost, scalable interventions in resource-limited settings.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.2196\/65113","type":"journal-article","created":{"date-parts":[[2025,11,1]],"date-time":"2025-11-01T01:25:07Z","timestamp":1761960307000},"page":"e65113-e65113","source":"Crossref","is-referenced-by-count":0,"title":["Impact of mHealth-Augmented Social Support on Health Care Use Among Patients With Diabetes: Secondary Analysis of the TExT-MED+FANS Trial"],"prefix":"10.2196","volume":"15","author":[{"ORCID":"https:\/\/orcid.org\/0009-0008-0060-2972","authenticated-orcid":false,"given":"Danielle","family":"Hazime","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1643-3989","authenticated-orcid":false,"given":"Liza","family":"Raffi","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4489-6673","authenticated-orcid":false,"given":"Elizabeth","family":"Burner","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1010","published-online":{"date-parts":[[2026,2,27]]},"reference":[{"key":"R1","unstructured":"Roemer M . Costs of treat-and-release emergency department visits in the United States, 2021. Agency for Healthcare Research and Quality (AHRQ); 2024. URL: https:\/\/hcup-us.ahrq.gov\/reports\/statbriefs\/sb311-ED-visit-costs-2021.pdf [Accessed 20-11-2025]"},{"issue":"1","key":"R2","doi-asserted-by":"publisher","first-page":"26","DOI":"10.2337\/dci23-0085","article-title":"Economic costs of diabetes in the U.S. in 2022","volume":"47","author":"Parker","journal-title":"Diabetes Care"},{"issue":"5","key":"R3","doi-asserted-by":"publisher","first-page":"1057","DOI":"10.2337\/dc19-2449","article-title":"Trends in emergency department visits and inpatient admissions for hyperglycemic crises in adults with diabetes in the U.S., 2006-2015","volume":"43","author":"Benoit","journal-title":"Diabetes Care"},{"issue":"1","key":"R4","doi-asserted-by":"publisher","first-page":"92","DOI":"10.1177\/1932296816668374","article-title":"The MEssaging for Diabetes intervention reduced barriers to medication adherence among low-income, diverse adults with type 2","volume":"11","author":"Mayberry","journal-title":"J Diabetes Sci Technol"},{"issue":"5","key":"R5","doi-asserted-by":"publisher","first-page":"917","DOI":"10.2337\/dci18-0007","article-title":"Economic costs of diabetes in the U.S. in 2017","volume":"41","author":"American Diabetes Association","journal-title":"Diabetes Care"},{"issue":"1","key":"R6","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-020-5071-4","article-title":"Direct and lost productivity costs associated with avoidable hospital admissions","volume":"20","author":"Rocha","journal-title":"BMC Health Serv Res"},{"issue":"3","key":"R7","doi-asserted-by":"publisher","DOI":"10.3390\/healthcare12030368","article-title":"Evaluation of mobile applications for patients with diabetes mellitus: a scoping review","volume":"12","author":"Lee","journal-title":"Healthcare (Basel)"},{"issue":"1","key":"R8","doi-asserted-by":"publisher","first-page":"51","DOI":"10.1016\/j.jcjd.2018.03.010","article-title":"Improving glycemic control in adults and children with type 1 diabetes with the use of smartphone-based mobile applications: a systematic review","volume":"43","author":"Sun","journal-title":"Can J Diabetes"},{"issue":"2","key":"R9","doi-asserted-by":"publisher","DOI":"10.2196\/23477","article-title":"Effectiveness of disease-specific mHealth apps in patients with diabetes mellitus: scoping review","volume":"9","author":"Eberle","journal-title":"JMIR Mhealth Uhealth"},{"issue":"8","key":"R10","doi-asserted-by":"publisher","first-page":"2009","DOI":"10.1111\/dom.13307","article-title":"Mobile phone applications and self-management of diabetes: a systematic review with meta-analysis, meta-regression of 21 randomized trials and GRADE","volume":"20","author":"Hou","journal-title":"Diabetes Obes Metab"},{"issue":"11","key":"R11","doi-asserted-by":"publisher","first-page":"2089","DOI":"10.2337\/dc16-0346","article-title":"Do mobile phone applications improve glycemic control (HbA1c) in the self-management of diabetes? A systematic review, meta-analysis, and GRADE of 14 randomized trials","volume":"39","author":"Hou","journal-title":"Diabetes Care"},{"issue":"11","key":"R12","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0166718","article-title":"T2DM self-management via smartphone applications: a systematic review and meta-analysis","volume":"11","author":"Cui","journal-title":"PLoS ONE"},{"issue":"8","key":"R13","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0237585","article-title":"Telemedicine in the OECD: an umbrella review of clinical and cost-effectiveness, patient experience and implementation","volume":"15","author":"Eze","journal-title":"PLoS One"},{"key":"R14","doi-asserted-by":"publisher","DOI":"10.21037\/mhealth-23-34","article-title":"Social support via internet communication technology for diabetes self-management: a scoping review","volume":"10","author":"Hazime","journal-title":"Mhealth"},{"issue":"6","key":"R15","doi-asserted-by":"publisher","first-page":"877","DOI":"10.1007\/s00125-019-4864-7","article-title":"Digital health technology and mobile devices for the management of diabetes mellitus: state of the art","volume":"62","author":"Shan","journal-title":"Diabetologia"},{"key":"R16","doi-asserted-by":"publisher","DOI":"10.2196\/56934","article-title":"mHealth social support versus standard support for diabetes management in safety-net emergency department patients: randomized phase-III trial","volume":"10","author":"Burner","journal-title":"JMIR Diabetes"},{"key":"R17","doi-asserted-by":"publisher","DOI":"10.1016\/j.cct.2019.03.003","article-title":"Design and patient characteristics of the randomized controlled trial TExT-MED\u202f+\u202fFANS a test of mHealth augmented social support added to a patient-focused text-messaging intervention for emergency department patients with poorly controlled diabetes","volume":"80","author":"Burner","journal-title":"Contemp Clin Trials"},{"issue":"1","key":"R18","doi-asserted-by":"publisher","first-page":"56","DOI":"10.1093\/epirev\/mxq004","article-title":"Text messaging as a tool for behavior change in disease prevention and management","volume":"32","author":"Cole-Lewis","journal-title":"Epidemiol Rev"},{"issue":"3","key":"R19","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0173160","article-title":"Effectiveness of mHealth interventions for patients with diabetes: an overview of systematic reviews","volume":"12","author":"Kitsiou","journal-title":"PLoS One"},{"issue":"3","key":"R20","doi-asserted-by":"publisher","DOI":"10.2196\/mhealth.6309","article-title":"Efficacy of mobile apps to the care of patients with diabetes mellitus: a systematic review and meta-analysis of randomized controlled trials","volume":"5","author":"Bonoto","journal-title":"JMIR mHealth uHealth"},{"issue":"10","key":"R21","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0163997","article-title":"Delivering diabetes education through nurse-led telecoaching: cost-effectiveness analysis","volume":"11","author":"Odnoletkova","journal-title":"PLoS One"},{"issue":"1","key":"R22","doi-asserted-by":"publisher","DOI":"10.1186\/s12890-018-0671-z","article-title":"Mobile health applications in self-management of patients with chronic obstructive pulmonary disease: a systematic review and meta-analysis of their efficacy","volume":"18","author":"Yang","journal-title":"BMC Pulm Med"},{"issue":"3","key":"R23","doi-asserted-by":"publisher","first-page":"304","DOI":"10.1080\/00981389.2018.1563846","article-title":"The role of spousal support for dietary adherence among type 2 diabetes patients: a narrative review","volume":"58","author":"Albanese","journal-title":"Soc Work Health Care"},{"issue":"10","key":"R24","doi-asserted-by":"publisher","first-page":"1047","DOI":"10.1037\/hea0000388","article-title":"Implications of supportive and unsupportive behavior for couples with newly diagnosed diabetes","volume":"35","author":"Helgeson","journal-title":"Health Psychol"},{"issue":"10","key":"R25","doi-asserted-by":"publisher","first-page":"2829","DOI":"10.2337\/diacare.26.10.2829","article-title":"The role of active family nutritional support in Navajos\u2019 type 2 diabetes metabolic control","volume":"26","author":"Epple","journal-title":"Diabetes Care"},{"issue":"1","key":"R26","doi-asserted-by":"publisher","DOI":"10.1186\/s40842-017-0042-3","article-title":"Peer support of complex health behaviors in prevention and disease management with special reference to diabetes: systematic reviews","volume":"3","author":"Fisher","journal-title":"Clin Diabetes Endocrinol"},{"issue":"3 Suppl","key":"R27","doi-asserted-by":"publisher","first-page":"2","DOI":"10.18553\/jmcp.2008.14.S6-A.2","article-title":"Gender differences in health care expenditures, resource utilization, and quality of care","volume":"14","author":"Owens","journal-title":"J Manag Care Pharm"},{"issue":"2","key":"R28","doi-asserted-by":"publisher","first-page":"140","DOI":"10.1089\/jwh.2011.2876","article-title":"Gender differences in utilization of preventive care services in the United States","volume":"21","author":"Vaidya","journal-title":"J Womens Health (Larchmt)"},{"issue":"6","key":"R29","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18062969","article-title":"Healthcare-seeking behavior among chinese older adults: patterns and predictive factors","volume":"18","author":"Zeng","journal-title":"Int J Environ Res Public Health"},{"issue":"6","key":"R30","doi-asserted-by":"publisher","first-page":"1143","DOI":"10.1177\/1932296818791534","article-title":"Evaluating a glucose-sensor-based tool to help clinicians and adults with type 1 diabetes improve self-management skills","volume":"12","author":"Toschi","journal-title":"J Diabetes Sci Technol"},{"issue":"2","key":"R31","doi-asserted-by":"publisher","first-page":"209","DOI":"10.1177\/1932296814526495","article-title":"DialBetics: a novel smartphone-based self-management support system for type 2 diabetes patients","volume":"8","author":"Waki","journal-title":"J Diabetes Sci Technol"},{"issue":"22","key":"R32","doi-asserted-by":"publisher","first-page":"2395","DOI":"10.1001\/jama.2013.281078","article-title":"Can mobile health technologies transform health care?","volume":"310","author":"Steinhubl","journal-title":"JAMA"},{"issue":"28","key":"R33","doi-asserted-by":"publisher","DOI":"10.1097\/MD.0000000000000312","article-title":"Clinical- and cost-effectiveness of telemedicine in type 2 diabetes mellitus: a systematic review and meta-analysis","volume":"93","author":"Zhai","journal-title":"Medicine (Baltimore)"},{"issue":"1","key":"R34","doi-asserted-by":"publisher","first-page":"82","DOI":"10.1007\/s11606-018-4718-x","article-title":"Primary care visit regularity and patient outcomes: an observational study","volume":"34","author":"Rose","journal-title":"J Gen Intern Med"},{"issue":"6","key":"R35","doi-asserted-by":"publisher","first-page":"846","DOI":"10.1016\/j.annemergmed.2016.12.006","article-title":"Comparing utilization and costs of care in freestanding emergency departments, hospital emergency departments, and urgent care centers","volume":"70","author":"Ho","journal-title":"Ann Emerg Med"}],"container-title":["Interactive Journal of Medical Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.i-jmr.org\/2026\/1\/e65113","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,7,31]],"date-time":"2026-07-31T22:29:56Z","timestamp":1785536996000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.i-jmr.org\/2026\/1\/e65113"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,2,27]]},"references-count":35,"URL":"https:\/\/doi.org\/10.2196\/65113","relation":{},"ISSN":["1929-073X"],"issn-type":[{"value":"1929-073X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,2,27]]},"article-number":"v15i1e65113"}}