{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,30]],"date-time":"2026-06-30T19:01:51Z","timestamp":1782846111772,"version":"3.54.5"},"reference-count":73,"publisher":"JMIR Publications Inc.","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JMIR Form Res"],"abstract":"Abstract<\/jats:title>\n \n Background<\/jats:title>\n COVID-19 accelerated the adoption of health services, with a growing number of psychosomatic patients turning to the internet for health-related decisions. This study explored changes in communication behavior, information-seeking habits, and post-pandemic consultation preferences among psychosomatic patients during and after COVID-19.<\/jats:p>\n <\/jats:sec>\n \n Objective<\/jats:title>\n This study explored changes in communication behavior, information-seeking habits, and post-pandemic consultation preferences among psychosomatic patients during and after COVID-19.<\/jats:p>\n <\/jats:sec>\n \n Methods<\/jats:title>\n In a cross-sectional study, 150 adult patients (>18 y) from the psychosomatic outpatient department in T\u00fcbingen, Germany, were invited to complete an ad hoc questionnaire to identify e-patients\u2019 preferences related to communication, information-seeking behavior, subjective explanations, and postpandemic preferences. Group comparisons and multiple linear regression analyses were conducted.<\/jats:p>\n <\/jats:sec>\n \n Results<\/jats:title>\n \n The study revealed a slight increase in online-based communication between patients and caregivers (eg, caregivers\u2019 system use +10.8%; live video consultations +30.8%), as well as in patient\u2013patient interactions (eg, online correspondence +16.9%). Significant group differences were observed for social media correspondence by patient age (\n \u03c7<\/jats:italic>\n 2<\/jats:sup>\n \u00ac=17.44,\n P<\/jats:italic>\n <.001) and for live video consultations by gender (\n \u03c7<\/jats:italic>\n 2<\/jats:sup>\n \u00ac=70.17,\n P<\/jats:italic>\n <.001). For both age and gender, significant group differences were found in the use of medical videos (age\n \u03c7<\/jats:italic>\n 2<\/jats:sup>\n \u00ac=6.36,\n P<\/jats:italic>\n =.04; gender\n \u03c7<\/jats:italic>\n 2<\/jats:sup>\n \u00ac=76.70,\n P<\/jats:italic>\n <.001). Age, gender, and preferences for live video consultations were identified as significant predictors (\n F<\/jats:italic>\n 1,11<\/jats:sub>\n =14.195,\n P<\/jats:italic>\n <.001,\n R<\/jats:italic>\n \u00b2<\/jats:sup>\n =0.299) of patients\u2019 future preferences for on-site versus online consultations.\n <\/jats:p>\n <\/jats:sec>\n \n Conclusions<\/jats:title>\n Although a slight increase in online-based communication was observed, resilience in patient\u2013caregiver and patient\u2013patient communication indicated relative stability under challenging circumstances. Older adults and female patients expressed a preference for on-site consultations, emphasizing the significance of in-person care. Male patients demonstrated greater openness towards online consultations, indicating potential for expansion of eHealth services. Identifying preferences is a core essential for providing future eHealth implementations that account for diverse patient needs and for designing care offerings. Incorporating these findings may enhance patient engagement and satisfaction in the evolving landscape of eHealth services for better health care outcomes.<\/jats:p>\n <\/jats:sec>","DOI":"10.2196\/74167","type":"journal-article","created":{"date-parts":[[2025,8,6]],"date-time":"2025-08-06T08:20:11Z","timestamp":1754468411000},"page":"e74167-e74167","source":"Crossref","is-referenced-by-count":0,"title":["Exploring the Preferences and Behavioral Trends of e-Patients in Psychosomatics Towards Telemedicine During and Post COVID-19 Pandemic: Cross-Sectional Analysis"],"prefix":"10.2196","volume":"10","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7960-4015","authenticated-orcid":false,"given":"Moritz","family":"Mahling","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0008-6345-8832","authenticated-orcid":false,"given":"Alexander","family":"McQueeney","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1450-1757","authenticated-orcid":false,"given":"Teresa","family":"Festl-Wietek","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3425-5020","authenticated-orcid":false,"given":"Ken","family":"Masters","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1659-4440","authenticated-orcid":false,"given":"Stephan","family":"Zipfel","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2413-7047","authenticated-orcid":false,"given":"Anne","family":"Herrmann-Werner","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3172-0823","authenticated-orcid":false,"given":"Caroline","family":"Rometsch","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1010","published-online":{"date-parts":[[2026,1,16]]},"reference":[{"issue":"2","key":"R1","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.3.2.e20","article-title":"What is e-health?","volume":"3","author":"Eysenbach","journal-title":"J Med Internet Res"},{"issue":"2","key":"R2","doi-asserted-by":"publisher","first-page":"257","DOI":"10.1007\/s12553-021-00529-7","article-title":"Telemedicine and e-Health research solutions in literature for combatting COVID-19: a systematic review","volume":"11","author":"Alonso","journal-title":"Health Technol (Berl)"},{"issue":"18","key":"R3","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph16183348","article-title":"Characterizing consumer behavior in leveraging social media for e-patient and health-related activities","volume":"16","author":"Puspitasari","journal-title":"Int J Environ Res Public Health"},{"issue":"1","key":"R4","doi-asserted-by":"publisher","first-page":"11","DOI":"10.1089\/pop.2021.0031","article-title":"Digital health: unlocking value in a post-pandemic world","volume":"25","author":"D\u2019Anza","journal-title":"Popul Health Manag"},{"issue":"11","key":"R5","doi-asserted-by":"publisher","first-page":"736","DOI":"10.1016\/j.ijmedinf.2010.08.006","article-title":"Effectiveness of telemedicine: a systematic review of reviews","volume":"79","author":"Ekeland","journal-title":"Int J Med Inform"},{"issue":"4","key":"R6","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.2790","article-title":"Effectiveness and cost-effectiveness of ehealth interventions in somatic diseases: a systematic review of systematic reviews and meta-analyses","volume":"16","author":"Elbert","journal-title":"J Med Internet Res"},{"issue":"8","key":"R7","doi-asserted-by":"publisher","first-page":"2023","DOI":"10.1007\/s10072-020-04524-0","article-title":"e-Health vs COVID-19: home patient telemonitoring to maintain TIA continuum of care","volume":"41","author":"Furlanis","journal-title":"Neurol Sci"},{"issue":"4","key":"R8","volume":"8","author":"Okereafor","journal-title":"Int J IT Eng"},{"issue":"18","key":"R9","doi-asserted-by":"publisher","first-page":"1679","DOI":"10.1056\/NEJMp2003539","article-title":"Virtually perfect? 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