{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:43:47Z","timestamp":1785545027564,"version":"3.56.0"},"reference-count":56,"publisher":"JMIR Publications Inc.","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JMIR Med Inform"],"abstract":"<jats:title>Abstract<\/jats:title>\n                  <jats:sec sec-type=\"background\">\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>Emergency physicians face considerable workflow challenges in the emergency department (ED) due to unpredictable work environments, frequent interruptions, and mounting documentation requirements, all of which contribute to substantial computer-based work. Excessive time away from direct patient care is increasingly viewed as detrimental to the quality of care, communication, and patient safety.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"objective\">\n                    <jats:title>Objective<\/jats:title>\n                    <jats:p>This study aimed to quantify and visualize how emergency physicians allocate their time during ED shifts, particularly the time spent on the computer.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"methods\">\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>This cross-sectional observational time-motion study was conducted in a high-volume, urban ED. We used the validated TimeCaT application to continuously track physician activities, including computer use, direct patient care, communication, and all other tasks carried out during the shift. Electronic health record event log data were queried to estimate physicians\u2019 computer use after their scheduled shift. The main outcome was the proportion of time spent on each activity. The primary measure was the total minutes of computer use (during and after the shift) per scheduled hour of clinical work. Additionally, we generated data visualizations to illustrate ED workflow-sequencing, task switching, and between-shift variability.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"results\">\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>We observed 20 emergency physicians for one 8- to 9-hour clinical shift each, generating over 150.0 hours of real-time observation data quantifying physicians\u2019 ED workflow. Physicians spent a median of 34.1% of their shift minutes using the computer (156.5, IQR 145.2-179.3 min) and 26.9% with patients (115.2, IQR 102.0-154.1 min). Other activities included 15.9% for verbal communication with staff (73.3, IQR 45.6-96.4 min), 9.5% phone use (41.4, IQR 33.4-59.2 min), 5.5% miscellaneous tasks (24.2, IQR 18.4-30.1 min), 3.9% personal time (16.8, IQR 9.9-25.4 min), 0.7% electrocardiogram review (3.8, IQR 1.4\u20135.0 min), and 0.4% other procedures (median 1.7, IQR 0.6-6.4 min). Electronic health record log analysis showed that physicians spent an additional median 1.3 (IQR 0.5\u20102.6) hours using the computer after their scheduled shifts, for a combined 29.8 (IQR 25.6\u201038.5) minutes on the computer per scheduled hour of their ED shift. Workflow visualizations showed frequent alternation among activity categories and noticeable variability in within-shift fragmentation across physicians.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"conclusions\">\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>Emergency physicians spent more than one-third of their ED shift working on the computer, which was more time than they spent with patients. They also spent 1 to 2 hours using the computer after their scheduled shift. These findings demonstrate the need for strategies to reduce unnecessary computer use during and after clinical shifts to enhance workflow efficiency and improve patient care.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.2196\/85983","type":"journal-article","created":{"date-parts":[[2026,7,24]],"date-time":"2026-07-24T13:27:40Z","timestamp":1784899660000},"page":"e85983-e85983","source":"Crossref","is-referenced-by-count":0,"title":["Quantifying and Visualizing Emergency Physician Workflow: Observational Time-Motion Study"],"prefix":"10.2196","volume":"14","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8466-1057","authenticated-orcid":false,"given":"Andrew J","family":"Henreid","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6384-2235","authenticated-orcid":false,"given":"Kimon L H","family":"Ioannides","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0621-1485","authenticated-orcid":false,"given":"Joshua M","family":"Pevnick","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2137-6093","authenticated-orcid":false,"given":"Tara N","family":"Cohen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8424-8764","authenticated-orcid":false,"given":"Sam S","family":"Torbati","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0416-1595","authenticated-orcid":false,"given":"Teryl K","family":"Nuckols","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4374-3280","authenticated-orcid":false,"given":"Carl T","family":"Berdahl","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1010","published-online":{"date-parts":[[2026,7,22]]},"reference":[{"issue":"1","key":"R1","doi-asserted-by":"publisher","DOI":"10.1186\/s12911-020-1048-9","article-title":"Rethinking the electronic health record through the quadruple aim: time to align its value with the health system","volume":"20","author":"Alami","journal-title":"BMC Med Inform Decis Mak"},{"issue":"1","key":"R2","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-023-09869-8","article-title":"Quality communication can improve patient-centred health outcomes among older patients: a rapid review","volume":"23","author":"Sharkiya","journal-title":"BMC Health Serv Res"},{"issue":"1","key":"R3","doi-asserted-by":"publisher","first-page":"48","DOI":"10.1111\/jan.15484","article-title":"An integrative review exploring the impact of Electronic Health Records (EHR) on the quality of nurse-patient interactions and communication","volume":"79","author":"Forde-Johnston","journal-title":"J Adv Nurs"},{"issue":"1","key":"R4","volume":"60","author":"F\u00fcchtbauer","journal-title":"Dan Med J"},{"issue":"4","key":"R5","doi-asserted-by":"publisher","first-page":"263","DOI":"10.1136\/emermed-2019-208508","article-title":"Physicians\u2019 and nurses\u2019 work time allocation and workflow interruptions in emergency departments: a comparative time-motion study across two countries","volume":"38","author":"Schneider","journal-title":"Emerg Med J"},{"key":"R6","doi-asserted-by":"publisher","DOI":"10.1016\/j.ienj.2022.101175","article-title":"Systematic review of interruptions in the emergency department work environment","volume":"63","author":"Danesh","journal-title":"Int Emerg Nurs"},{"issue":"1","key":"R7","doi-asserted-by":"publisher","DOI":"10.4103\/jehp.jehp_462_24","article-title":"Challenges faced by doctors and nurses in the emergency department: an integrated review","volume":"14","author":"Charan","journal-title":"J Educ Health Promot"},{"key":"R8","doi-asserted-by":"publisher","DOI":"10.1016\/j.apergo.2015.05.010","article-title":"Interruptions in the wild: development of a sociotechnical systems model of interruptions in the emergency department through a systematic review","volume":"51","author":"Werner","journal-title":"Appl Ergon"},{"issue":"2","key":"R9","doi-asserted-by":"publisher","first-page":"189","DOI":"10.1016\/j.annemergmed.2015.10.003","article-title":"Can you multitask? Evidence and limitations of task switching and multitasking in emergency medicine","volume":"68","author":"Skaugset","journal-title":"Ann Emerg Med"},{"issue":"8","key":"R10","doi-asserted-by":"publisher","first-page":"655","DOI":"10.1136\/bmjqs-2017-007333","article-title":"Task errors by emergency physicians are associated with interruptions, multitasking, fatigue and working memory capacity: a prospective, direct observation study","volume":"27","author":"Westbrook","journal-title":"BMJ Qual Saf"},{"key":"R11","doi-asserted-by":"publisher","DOI":"10.1016\/j.apergo.2016.07.020","article-title":"Emergency doctors\u2019 strategies to manage competing workload demands in an interruptive environment: an observational workflow time study","volume":"58","author":"Walter","journal-title":"Appl Ergon"},{"issue":"5","key":"R12","doi-asserted-by":"publisher","first-page":"419","DOI":"10.1370\/afm.2121","article-title":"Tethered to the EHR: primary care physician workload assessment using EHR event log data and time-motion observations","volume":"15","author":"Arndt","journal-title":"Ann Fam Med"},{"issue":"9","key":"R13","doi-asserted-by":"publisher","first-page":"1695","DOI":"10.1007\/s11606-019-05055-x","article-title":"Pajama time: working after work in the electronic health record","volume":"34","author":"Saag","journal-title":"J Gen Intern Med"},{"key":"R14","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbi.2014.02.017","article-title":"Time motion studies in healthcare: what are we talking about?","volume":"49","author":"Lopetegui","journal-title":"J Biomed Inform"},{"issue":"10","key":"R15","doi-asserted-by":"publisher","DOI":"10.7759\/cureus.29869","article-title":"The purpose of time-motion studies (TMSs) in healthcare: a literature review","volume":"14","author":"Kalne","journal-title":"Cureus"},{"issue":"11","key":"R16","doi-asserted-by":"publisher","first-page":"1239","DOI":"10.1111\/j.1553-2712.2000.tb00469.x","article-title":"Emergency department workplace interruptions: are emergency physicians \"interrupt-driven\" and \"multitasking\"?","volume":"7","author":"Chisholm","journal-title":"Acad Emerg Med"},{"issue":"2","key":"R17","doi-asserted-by":"publisher","first-page":"448","DOI":"10.1007\/s11096-021-01364-6","article-title":"Emergency department physicians\u2019 distribution of time in the fast paced-workflow-a novel time-motion study of drug-related activities","volume":"44","author":"Nymoen","journal-title":"Int J Clin Pharm"},{"issue":"1","key":"R18","doi-asserted-by":"publisher","DOI":"10.1186\/s12960-017-0254-8","article-title":"Assessing the precision of a time-sampling-based study among GPs: balancing sample size and measurement frequency","volume":"15","author":"van Hassel","journal-title":"Hum Resour Health"},{"issue":"4","key":"R19","doi-asserted-by":"publisher","first-page":"737","DOI":"10.1055\/s-0041-1733851","article-title":"Measuring electronic health record use in the pediatric ICU using audit-logs and screen recordings","volume":"12","author":"Sinha","journal-title":"Appl Clin Inform"},{"issue":"2","key":"R20","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0205379","article-title":"Characterizing electronic health record usage patterns of inpatient medicine residents using event log data","volume":"14","author":"Wang","journal-title":"PLoS One"},{"issue":"3","key":"R21","doi-asserted-by":"publisher","first-page":"398","DOI":"10.1016\/j.mayocp.2022.10.027","article-title":"Relationships between EHR-based audit log data and physician burnout and clinical practice process measures","volume":"98","author":"Dyrbye","journal-title":"Mayo Clin Proc"},{"issue":"11","key":"R22","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2023.44713","article-title":"System-level factors and time spent on electronic health records by primary care physicians","volume":"6","author":"Rotenstein","journal-title":"JAMA Netw Open"},{"key":"R23","volume":"2023","author":"Magon","journal-title":"AMIA Annu Symp Proc"},{"key":"R24","volume":"2012","author":"Lopetegui","journal-title":"AMIA Annu Symp Proc"},{"issue":"1","key":"R25","doi-asserted-by":"publisher","first-page":"51","DOI":"10.1097\/JAC.0000000000000257","article-title":"Clinical workflows and the associated tasks and behaviors to support delivery of integrated behavioral health and primary care","volume":"42","author":"Davis","journal-title":"J Ambul Care Manage"},{"issue":"1","key":"R26","doi-asserted-by":"publisher","first-page":"144","DOI":"10.1093\/jamia\/ocac177","article-title":"Using event logs to observe interactions with electronic health records: an updated scoping review shows increasing use of vendor-derived measures","volume":"30","author":"Rule","journal-title":"J Am Med Inform Assoc"},{"key":"R27","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbi.2019.103343","article-title":"EHR audit logs: a new goldmine for health services research?","volume":"101","author":"Adler-Milstein","journal-title":"J Biomed Inform"},{"issue":"1","key":"R28","doi-asserted-by":"publisher","first-page":"79","DOI":"10.1002\/jhm.13386","article-title":"Unlocking inpatient workload insights with electronic health record event logs","volume":"20","author":"Burden","journal-title":"J Hosp Med"},{"issue":"3","key":"R29","doi-asserted-by":"publisher","first-page":"480","DOI":"10.1093\/jamia\/ocz196","article-title":"Using electronic health record audit logs to study clinical activity: a systematic review of aims, measures, and methods","volume":"27","author":"Rule","journal-title":"J Am Med Inform Assoc"},{"issue":"60","key":"R30","doi-asserted-by":"publisher","first-page":"3021","DOI":"10.21105\/joss.03021","article-title":"seaborn: statistical data visualization","volume":"6","author":"Waskom","journal-title":"J Open Source Softw"},{"issue":"4","key":"R31","doi-asserted-by":"publisher","first-page":"444","DOI":"10.1016\/j.jemermed.2020.11.024","article-title":"Quantifying emergency physician interruptions due to electrocardiogram review","volume":"60","author":"Ioannides","journal-title":"J Emerg Med"},{"issue":"11","key":"R32","doi-asserted-by":"publisher","first-page":"753","DOI":"10.7326\/M16-0961","article-title":"Allocation of physician time in ambulatory practice: a time and motion study in 4 specialties","volume":"165","author":"Sinsky","journal-title":"Ann Intern Med"},{"issue":"2","key":"R33","doi-asserted-by":"publisher","first-page":"95","DOI":"10.1097\/MLR.0b013e3181c12e6a","article-title":"It\u2019s about time: physicians\u2019 perceptions of time constraints in primary care medical practice in three national healthcare systems","volume":"48","author":"Konrad","journal-title":"Med Care"},{"issue":"11","key":"R34","doi-asserted-by":"publisher","first-page":"1057","DOI":"10.1111\/j.1525-1497.2005.00217.x","article-title":"The doctor will see you shortly. The ethical significance of time for the patient-physician relationship","volume":"20","author":"Braddock","journal-title":"J Gen Intern Med"},{"issue":"5","key":"R35","doi-asserted-by":"publisher","first-page":"1057","DOI":"10.1093\/jamia\/ocaa238","article-title":"Building the evidence-base to reduce electronic health record-related clinician burden","volume":"28","author":"Dymek","journal-title":"J Am Med Inform Assoc"},{"issue":"8","key":"R36","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0203316","article-title":"Emergency department crowding: a systematic review of causes, consequences and solutions","volume":"13","author":"Morley","journal-title":"PLoS One"},{"key":"R37","doi-asserted-by":"publisher","DOI":"10.2147\/RMHP.S12985","article-title":"Benefits and drawbacks of electronic health record systems","volume":"4","author":"Menachemi","journal-title":"Risk Manag Healthc Policy"},{"key":"R38","doi-asserted-by":"publisher","DOI":"10.1016\/j.ergon.2019.06.012","article-title":"Balancing documentation and direct patient care activities: a study of a mature electronic health record system","volume":"72","author":"Momenipur","journal-title":"Int J Ind Ergon"},{"issue":"9","key":"R39","doi-asserted-by":"publisher","first-page":"659","DOI":"10.7326\/M16-2697","article-title":"Putting patients first by reducing administrative tasks in health care: a position paper of the American College of Physicians","volume":"166","author":"Erickson","journal-title":"Ann Intern Med"},{"issue":"8","key":"R40","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2024.29749","article-title":"Exploration of electronic health record patterns of emergency physicians-charting the digital burden","volume":"7","author":"Rotenstein","journal-title":"JAMA Netw Open"},{"issue":"7","key":"R41","doi-asserted-by":"publisher","first-page":"1626","DOI":"10.1097\/CCM.0b013e31821858a0","article-title":"The effect of two different electronic health record user interfaces on intensive care provider task load, errors of cognition, and performance","volume":"39","author":"Ahmed","journal-title":"Crit Care Med"},{"issue":"2","key":"R42","doi-asserted-by":"publisher","first-page":"218","DOI":"10.1016\/j.hlpt.2019.10.002","article-title":"Usability and cognitive load in the design of a personal health record","volume":"9","author":"Clarke","journal-title":"Health Policy Technol"},{"issue":"4","key":"R43","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2019.1709","article-title":"Association of the usability of electronic health records with cognitive workload and performance levels among physicians","volume":"2","author":"Mazur","journal-title":"JAMA Netw Open"},{"issue":"5","key":"R44","doi-asserted-by":"publisher","first-page":"805","DOI":"10.1177\/0018720815576827","article-title":"Usability and safety in electronic medical records interface design: a review of recent literature and guideline formulation","volume":"57","author":"Zahabi","journal-title":"Hum Factors"},{"issue":"8","key":"R45","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2019.9609","article-title":"Association of electronic health record design and use factors with clinician stress and burnout","volume":"2","author":"Kroth","journal-title":"JAMA Netw Open"},{"issue":"3","key":"R46","doi-asserted-by":"publisher","first-page":"360","DOI":"10.1093\/jamiaopen\/ooaa044","article-title":"Patient-centered care and the electronic health record: exploring functionality and gaps","volume":"3","author":"Butler","journal-title":"JAMIA Open"},{"issue":"11 Suppl","key":"R47","doi-asserted-by":"publisher","first-page":"S116","DOI":"10.7326\/M19-0871","article-title":"Studying workflow and workarounds in electronic health record-supported work to improve health system performance","volume":"172","author":"Zheng","journal-title":"Ann Intern Med"},{"issue":"6","key":"R48","doi-asserted-by":"publisher","first-page":"410","DOI":"10.1136\/emermed-2020-210401","article-title":"Usability of electronic health record systems in UK EDs","volume":"38","author":"Bloom","journal-title":"Emerg Med J"},{"issue":"2","key":"R49","doi-asserted-by":"publisher","first-page":"222","DOI":"10.1093\/jamiaopen\/ooz003","article-title":"Electronic health record (EHR) training program identifies a new tool to quantify the EHR time burden and improves providers\u2019 perceived control over their workload in the EHR","volume":"2","author":"DiAngi","journal-title":"JAMIA Open"},{"issue":"2","key":"R50","doi-asserted-by":"publisher","first-page":"336","DOI":"10.1055\/s-0040-1709509","article-title":"The development and evaluation of an electronic health record efficiency workshop for providers","volume":"11","author":"Scott","journal-title":"Appl Clin Inform"},{"issue":"2","key":"R51","doi-asserted-by":"publisher","first-page":"331","DOI":"10.1055\/s-0039-1688753","article-title":"Local investment in training drives electronic health record user satisfaction","volume":"10","author":"Longhurst","journal-title":"Appl Clin Inform"},{"issue":"3","key":"R52","doi-asserted-by":"publisher","DOI":"10.1056\/CAT.23.0404","article-title":"Ambient artificial intelligence scribes to alleviate the burden of clinical documentation","volume":"5","author":"Tierney","journal-title":"NEJM Catal Innov Care Deliv"},{"issue":"10","key":"R53","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2025.34976","article-title":"Use of ambient AI scribes to reduce administrative burden and professional burnout","volume":"8","author":"Olson","journal-title":"JAMA Netw Open"},{"issue":"3","key":"R54","doi-asserted-by":"publisher","first-page":"241","DOI":"10.1016\/j.mcpdig.2023.05.003","article-title":"Current and potential applications of ambient artificial intelligence","volume":"1","author":"Nahar","journal-title":"Mayo Clin Proc Digit Health"},{"key":"R55","doi-asserted-by":"publisher","DOI":"10.1016\/j.ssci.2021.105613","article-title":"Technology in the emergency department: using cognitive work analysis to model and design sustainable systems","volume":"147","author":"Austin","journal-title":"Saf Sci"},{"issue":"1","key":"R56","doi-asserted-by":"publisher","first-page":"117","DOI":"10.1186\/1748-5908-8-117","article-title":"The dynamic sustainability framework: addressing the paradox of sustainment amid ongoing change","volume":"8","author":"Chambers","journal-title":"Implement Sci"}],"container-title":["JMIR Medical Informatics"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/medinform.jmir.org\/2026\/1\/e85983","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,7,31]],"date-time":"2026-07-31T22:25:39Z","timestamp":1785536739000},"score":1,"resource":{"primary":{"URL":"https:\/\/medinform.jmir.org\/2026\/1\/e85983"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,7,22]]},"references-count":56,"URL":"https:\/\/doi.org\/10.2196\/85983","relation":{},"ISSN":["2291-9694"],"issn-type":[{"value":"2291-9694","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,7,22]]},"article-number":"v14i1e85983"}}