{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,21]],"date-time":"2026-10-21T11:39:24Z","timestamp":1792582764645,"version":"4.5.0"},"reference-count":47,"publisher":"JMIR Publications Inc.","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JMIR Med Educ"],"abstract":"<jats:title>Abstract<\/jats:title>\n                  <jats:sec sec-type=\"background\">\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>Serious illness communication (SIC) is a critical skill in medical education, especially in end-of-life care, yet clinicians often lack sufficient opportunities for deliberate practice. Standardized patients (SPs) remain the gold standard for SIC training, but they are limited by cost, availability, and consistency. To support wider access to SIC training, scalable alternatives are needed.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"objective\">\n                    <jats:title>Objective<\/jats:title>\n                    <jats:p>The aim of this study is to evaluate whether SOPHIE (Standardized Online Patient for Healthcare Interaction Education), an AI-powered virtual patient that provides real-time dialogue and automated feedback, improves SIC skills among clinicians and trainees.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"methods\">\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>We conducted a single-blind, parallel-group, randomized controlled trial from June to December 2024 via videoconferencing. Participants were randomized in a 1:1 ratio to the intervention (SOPHIE training) or control (reading module) group. Blinded SP actors and 4 independent raters evaluated outcomes preintervention and postintervention. The intervention group completed 3 interactive SOPHIE modules (Empathize, Be Explicit, and Empower) for 30 minutes, combining dialogue with an interactive virtual patient and automated feedback. Control participants reviewed reading materials covering the same framework for the same duration. The primary outcome was the change in communication skills (Empathize, Be Explicit, and Empower) assessed by SPs and blinded raters using a rubric based on an established clinical communication training framework. Secondary outcomes included self-reported confidence in communication skills.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"results\">\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>\n                      Fifty-one medical, nursing, and physician assistant students and practicing clinicians (mean age 30.6, SD 13.2 years; women: 40\/51, 78.4%) were recruited from academic and clinical settings. Participants were stratified by training level and randomized; all completed the study. Compared with controls, SOPHIE participants demonstrated significantly greater improvement in Empower (\u03b2=.11, 95% CI .04-.17;\n                      <jats:italic>P<\/jats:italic>\n                      =.002), Be Explicit (\u03b2=.08, 95% CI .03-.13;\n                      <jats:italic>P<\/jats:italic>\n                      =.002), Empathize (\u03b2=.07, 95% CI .01-.13;\n                      <jats:italic>P<\/jats:italic>\n                      =.03), and overall communication score (\u03b2=.09, 95% CI .04-.14;\n                      <jats:italic>P<\/jats:italic>\n                      =.001). Here, \u03b2 represents the additional pre-to-post improvement in the SOPHIE arm relative to the control arm, estimated from linear mixed effects models. SOPHIE participants also reported higher confidence in their communication skills than controls (mean score of 4.31 vs 3.83 on a 5-point Likert scale;\n                      <jats:italic>P<\/jats:italic>\n                      =.009).\n                    <\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec sec-type=\"conclusions\">\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>Training with an AI-powered virtual patient significantly improved SIC skills and confidence compared with reading modules. Generative AI\u2013based simulations may provide a scalable, accessible, and effective adjunct or alternative to traditional SP training in clinical education.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.2196\/93034","type":"journal-article","created":{"date-parts":[[2026,6,15]],"date-time":"2026-06-15T09:40:09Z","timestamp":1781516409000},"page":"e93034-e93034","source":"Crossref","is-referenced-by-count":0,"title":["Effects of a Generative AI Virtual Patient on Serious Illness Communication Skills: Randomized Controlled Trial"],"prefix":"10.2196","volume":"12","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8344-1618","authenticated-orcid":false,"given":"Kurtis G","family":"Haut","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8682-522X","authenticated-orcid":false,"given":"Masum","family":"Hasan","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4887-9651","authenticated-orcid":false,"given":"Thomas","family":"Carroll","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3564-9163","authenticated-orcid":false,"given":"Ronald M","family":"Epstein","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4962-2922","authenticated-orcid":false,"given":"Taylan","family":"Sen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4781-4733","authenticated-orcid":false,"given":"Ehsan","family":"Hoque","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1010","published-online":{"date-parts":[[2026,10,20]]},"reference":[{"issue":"3","key":"R1","doi-asserted-by":"publisher","DOI":"10.1200\/EDBK_431352","article-title":"Let us have the conversation: serious illness communication in oncology: definitions, barriers, and successful approaches","volume":"44","author":"Shilling","journal-title":"Am Soc Clin Oncol Educ Book"},{"issue":"2","key":"R2","doi-asserted-by":"publisher","first-page":"119","DOI":"10.34197\/ats-scholar.2019-0006OC","article-title":"Use of the Serious Illness Conversation Guide to improve communication with surrogates of critically ill patients. A pilot study","volume":"1","author":"Pasricha","journal-title":"ATS Sch"},{"issue":"1","key":"R3","doi-asserted-by":"publisher","DOI":"10.1186\/s12904-023-01229-x","article-title":"Improving serious illness communication: a qualitative study of clinical culture","volume":"22","author":"Paladino","journal-title":"BMC Palliat Care"},{"issue":"10","key":"R4","doi-asserted-by":"publisher","first-page":"5832","DOI":"10.3390\/curroncol31100433","article-title":"Simplifying serious illness communication: preparing or deciding","volume":"31","author":"Myers","journal-title":"Curr Oncol"},{"issue":"7","key":"R5","doi-asserted-by":"publisher","first-page":"1005","DOI":"10.1093\/annonc\/mdi211","article-title":"Communicating prognosis in cancer care: a systematic review of the literature","volume":"16","author":"Hagerty","journal-title":"Ann Oncol"},{"issue":"2","key":"R6","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1038\/scientificamerican0872-66","article-title":"Doctor-patient communication","volume":"227","author":"Korsch","journal-title":"Sci Am"},{"issue":"3","key":"R7","doi-asserted-by":"publisher","first-page":"737","DOI":"10.58948\/2331-3528.1927","article-title":"Avoiding overtreatment at the end of life: physician-patient communication and truly informed consent","volume":"36","author":"Noah","journal-title":"Pace Law Rev"},{"issue":"1","key":"R8","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1001\/jamasurg.2021.4425","article-title":"Surgical overtreatment and shared decision-making-the limits of choice","volume":"157","author":"Clapp","journal-title":"JAMA Surg"},{"issue":"2","key":"R9","doi-asserted-by":"publisher","first-page":"155","DOI":"10.1177\/2372732218786042","article-title":"Too much medicine: behavioral science insights on overutilization, overdiagnosis, and overtreatment in health care","volume":"5","author":"Shaffer","journal-title":"Policy Insights Behav Brain Sci"},{"issue":"9","key":"R10","first-page":"1423","volume":"152","author":"Stewart","journal-title":"CMAJ"},{"issue":"1","key":"R11","first-page":"38","volume":"10","author":"Ha","journal-title":"Ochsner J"},{"issue":"6","key":"R12","doi-asserted-by":"publisher","first-page":"410","DOI":"10.1038\/nrn2648","article-title":"Stress signalling pathways that impair prefrontal cortex structure and function","volume":"10","author":"Arnsten","journal-title":"Nat Rev Neurosci"},{"issue":"2","key":"R13","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1097\/PTS.0000000000000937","article-title":"Frequency and nature of communication and handoff failures in medical malpractice claims","volume":"18","author":"Humphrey","journal-title":"J Patient Saf"},{"issue":"4","key":"R14","doi-asserted-by":"publisher","first-page":"351","DOI":"10.1177\/1077558707301810","article-title":"Where people die: a multilevel approach to understanding influences on site of death in America","volume":"64","author":"Gruneir","journal-title":"Med Care Res Rev"},{"issue":"31","key":"R15","doi-asserted-by":"publisher","first-page":"3618","DOI":"10.1200\/JCO.2017.75.2311","article-title":"Patient-clinician communication: American Society of Clinical Oncology consensus guideline","volume":"35","author":"Gilligan","journal-title":"J Clin Oncol"},{"key":"R16","doi-asserted-by":"crossref","unstructured":"Epstein RM Street RL Jr. Patient-centered communication in cancer care: promoting healing and reducing suffering. National Cancer Institute, U.S. Department of Health and Human Services, National Institutes of Health; 2007. URL: https:\/\/cancercontrol.cancer.gov\/sites\/default\/files\/2020-06\/pcc_monograph.pdf [Accessed 09-06-2025]","DOI":"10.1037\/e481972008-001"},{"issue":"1","key":"R17","doi-asserted-by":"publisher","first-page":"183","DOI":"10.1186\/s12909-015-0468-1","article-title":"Cost-effectiveness of peer role play and standardized patients in undergraduate communication training","volume":"15","author":"Bosse","journal-title":"BMC Med Educ"},{"key":"R18","unstructured":"Menez O Zagales R Colleton T Rodriguez Artze C Cordero L . Strategies and challenges to diversifying standardized patients at a rural regional campus. Presented at: Indiana University School of Medicine (IUSM) Education Day 2024; Apr 26, 2024; Indianapolis, Indiana, USA. URL: https:\/\/scholarworks.indianapolis.iu.edu\/server\/api\/core\/bitstreams\/43cdac00-861d-46b2-810a-235c5d22e788\/content [Accessed 06-02-2026]"},{"issue":"10","key":"R19","doi-asserted-by":"publisher","DOI":"10.5688\/ajpe6120","article-title":"Cost-effectiveness of using standardized patients to assess student-pharmacist communication skills","volume":"81","author":"Gillette","journal-title":"Am J Pharm Educ"},{"key":"R20","volume":"15","author":"Everett","journal-title":"Med Sci Educ"},{"issue":"4","key":"R21","doi-asserted-by":"publisher","DOI":"10.1056\/AIoa2400802","article-title":"Randomized trial of a generative AI chatbot for mental health treatment","volume":"2","author":"Heinz","journal-title":"NEJM AI"},{"issue":"3","key":"R22","doi-asserted-by":"publisher","first-page":"39","DOI":"10.14742\/ajet.9307","article-title":"Artificial intelligence\u2013driven virtual patients for communication skill development in healthcare students: a scoping review","volume":"40","author":"Bowers","journal-title":"Australas J Educ Technol"},{"key":"R23","doi-asserted-by":"publisher","DOI":"10.1145\/3686952","article-title":"CommSense: a wearable sensing computational framework for evaluating patient-clinician interactions","volume":"8","author":"Wang","journal-title":"Proc ACM Hum-Comput Interact"},{"key":"R24","volume":"2023","author":"Kearns","journal-title":"AMIA Annu Symp Proc"},{"key":"R25","doi-asserted-by":"publisher","DOI":"10.2196\/81271","article-title":"Large language model\u2013based patient simulation to foster communication skills in health care professionals: user-centered development and usability study","volume":"11","author":"Elhilali","journal-title":"JMIR Med Educ"},{"key":"R26","doi-asserted-by":"publisher","DOI":"10.2196\/79039","article-title":"Large language model\u2013based virtual patient systems for history-taking in medical education: comprehensive systematic review","volume":"14","author":"Li","journal-title":"JMIR Med Inform"},{"key":"R27","doi-asserted-by":"publisher","DOI":"10.2196\/68486","article-title":"Virtual patients using large language models: scalable, contextualized simulation of clinician-patient dialogue with feedback","volume":"27","author":"Cook","journal-title":"J Med Internet Res"},{"key":"R28","doi-asserted-by":"publisher","DOI":"10.2196\/73196","article-title":"Virtual standardized patients for improving clinical thinking ability training in residents: randomized controlled trial","volume":"11","author":"Xu","journal-title":"JMIR Med Educ"},{"key":"R29","doi-asserted-by":"publisher","DOI":"10.2196\/71667","article-title":"Web-based AI-driven virtual patient simulator versus actor-based simulation for teaching consultation skills: multicenter randomized crossover study","volume":"9","author":"Tyrrell","journal-title":"JMIR Form Res"},{"key":"R30","doi-asserted-by":"publisher","DOI":"10.2196\/69347","article-title":"Effectiveness of a web-based virtual simulation to train nursing students in suicide risk assessment: randomized controlled investigation","volume":"13","author":"Roux","journal-title":"JMIR Serious Games"},{"issue":"5","key":"R31","doi-asserted-by":"publisher","first-page":"1059","DOI":"10.1016\/j.jpainsymman.2020.07.022","article-title":"MVP-Medical Situation, Values, and Plan: a memorable and useful model for all serious illness conversations","volume":"60","author":"Horowitz","journal-title":"J Pain Symptom Manage"},{"key":"R32","doi-asserted-by":"publisher","DOI":"10.1109\/ACII.2017.8273596","article-title":"Modeling doctor-patient communication with affective text analysis","author":"Sen","journal-title":"Proc 7th Int Conf Affect Comput Intell Interact (ACII 2017)"},{"issue":"1","key":"R33","doi-asserted-by":"publisher","first-page":"92","DOI":"10.1001\/jamaoncol.2016.4373","article-title":"Effect of a patient-centered communication intervention on oncologist-patient communication, quality of life, and health care utilization in advanced cancer: the VOICE randomized clinical trial","volume":"3","author":"Epstein","journal-title":"JAMA Oncol"},{"issue":"3","key":"R34","doi-asserted-by":"publisher","first-page":"1041","DOI":"10.1109\/TAFFC.2023.3317805","article-title":"Managing emotional dialogue for a virtual cancer patient: a schema-guided approach","volume":"15","author":"Kane","journal-title":"IEEE Trans Affective Comput"},{"key":"R35","unstructured":"Bereiter C Scardamalia M . Surpassing Ourselves: An Inquiry into the Nature and Implications of Expertise. Open Court Publishing Company; 1993. ISBN: 9780812692044"},{"issue":"6","key":"R36","doi-asserted-by":"crossref","first-page":"777","DOI":"10.1001\/jama.1983.03340060055026","volume":"250","author":"Ende","journal-title":"JAMA"},{"key":"R37","unstructured":"Borrell-Carrio F Molloy EK Epstein R . The impact of emotions in feedback. In: Boud D Molloy E , editors. Feedback in Higher and Professional Education: Understanding It and Doing It Well. Routledge; 2013:50-71. ISBN: 9780203074336"},{"issue":"1","key":"R38","doi-asserted-by":"publisher","first-page":"223","DOI":"10.1109\/TAFFC.2021.3054717","article-title":"Novel computational linguistic measures, dialogue system and the development of SOPHIE: Standardized Online Patient for Healthcare Interaction Education","volume":"14","author":"Ali","journal-title":"IEEE Trans Affective Comput"},{"key":"R39","doi-asserted-by":"publisher","DOI":"10.1109\/ACII59096.2023.10388213","article-title":"Validating a virtual human and automated feedback system for training doctor-patient communication skills","author":"Haut","journal-title":"Proc 11th Int Conf Affect Comput Intell Interact (ACII 2023)"},{"key":"R40","doi-asserted-by":"publisher","DOI":"10.1109\/ACIIW59127.2023.10388188","article-title":"SAPIEN: affective virtual agents powered by large language models *","author":"Hasan","journal-title":"Proc 11th Int Conf Affect Comput Intell Interact Workshops Demos (ACIIW 2023)"},{"issue":"7","key":"R41","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3757450","article-title":"\u201cPoker with play money\u201d: exploring psychotherapist training with virtual patients","volume":"9","author":"Baseman","journal-title":"Proc ACM Hum-Comput Interact"},{"key":"R42","doi-asserted-by":"crossref","unstructured":"Devlin J Chang MW Lee K Toutanova K . BERT: pre-training of deep bidirectional transformers for language understanding. In: Burstein J Doran C Solorio T , editors. Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics. Association for Computational Linguistics; 2019:4171-4186. [doi: 10.18653\/v1\/N19-1423]","DOI":"10.18653\/v1\/N19-1423"},{"issue":"2","key":"R43","doi-asserted-by":"publisher","first-page":"233","DOI":"10.1089\/jpm.2010.0093","article-title":"Giving feedback","volume":"14","author":"Thomas","journal-title":"J Palliat Med"},{"key":"R44","unstructured":"Grattafiori A Dubey A Jauhri A Pandey A et al. The Llama 3 herd of models. arXiv. Preprint posted online on Jul 31, 2024. [doi: 10.48550\/arXiv.2407.21783]"},{"key":"R45","unstructured":"Yang A Yang B Zhang B et al. Qwen2.5 technical report. arXiv. Preprint posted online on Dec 19, 2024. [doi: 10.48550\/arXiv.2412.15115]"},{"key":"R46","unstructured":"Radford A Kim JW Xu T Brockman G McLeavey C Sutskever I . Robust speech recognition via large-scale weak supervision. In: Krause A Brunskill E Cho K Engelhardt B Sabato S Scarlett J , editors. ICML\u201923: Proceedings of the 40th International Conference on Machine Learning. Association for Computing Machinery (ACM); 2023:28492-28518. URL: https:\/\/dl.acm.org\/doi\/10.5555\/3618408.3619590 [Accessed 06-08-2026]"},{"key":"R47","unstructured":"ROC-HCI\/SOPHIE-1.0. GitHub. URL: https:\/\/github.com\/ROC-HCI\/SOPHIE-1.0 [Accessed 11-06-2026]"}],"container-title":["JMIR Medical Education"],"original-title":[],"language":"en","deposited":{"date-parts":[[2026,10,21]],"date-time":"2026-10-21T10:44:31Z","timestamp":1792579471000},"score":1,"resource":{"primary":{"URL":"https:\/\/mededu.jmir.org\/2026\/1\/e93034"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,10,20]]},"references-count":47,"URL":"https:\/\/doi.org\/10.2196\/93034","relation":{},"ISSN":["2369-3762"],"issn-type":[{"value":"2369-3762","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,10,20]]},"article-number":"v12i3e93034"}}