{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,25]],"date-time":"2025-11-25T15:28:46Z","timestamp":1764084526029},"reference-count":15,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019,10]]},"DOI":"10.23919\/cnsm46954.2019.9012688","type":"proceedings-article","created":{"date-parts":[[2020,2,28]],"date-time":"2020-02-28T04:56:25Z","timestamp":1582865785000},"page":"1-6","source":"Crossref","is-referenced-by-count":8,"title":["Predicting Distributions of Waiting Times in Customer Service Systems using Mixture Density Networks"],"prefix":"10.23919","author":[{"given":"Majid","family":"Raeis","sequence":"first","affiliation":[]},{"given":"Ali","family":"Tizghadam","sequence":"additional","affiliation":[]},{"given":"Alberto","family":"Leon-Garcia","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1017\/S0305004100027638"},{"key":"ref11","article-title":"Mixture density networks","author":"bishop","year":"1994","journal-title":"Technical Report"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1090\/S0002-9947-1955-0066587-3"},{"journal-title":"Mixture density networks for distribution and uncertainty estimation","year":"2017","author":"brando guillaumes","key":"ref13"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1287\/msom.2014.0490"},{"year":"0","key":"ref15"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1090.1041"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1287\/msom.1080.0223"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1287\/opre.1110.0974"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1111\/j.1937-5956.2010.01196.x"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-07881-6_4"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1109\/SIU.2017.7960463"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.45.6.870"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1007\/s11134-018-9577-y"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1287\/msom.2015.0560"}],"event":{"name":"2019 15th International Conference on Network and Service Management (CNSM)","start":{"date-parts":[[2019,10,21]]},"location":"Halifax, NS, Canada","end":{"date-parts":[[2019,10,25]]}},"container-title":["2019 15th International Conference on Network and Service Management (CNSM)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/8977268\/9012657\/09012688.pdf?arnumber=9012688","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,4,9]],"date-time":"2020-04-09T23:55:42Z","timestamp":1586476542000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9012688\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,10]]},"references-count":15,"URL":"https:\/\/doi.org\/10.23919\/cnsm46954.2019.9012688","relation":{},"subject":[],"published":{"date-parts":[[2019,10]]}}}