{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,5]],"date-time":"2024-09-05T11:15:16Z","timestamp":1725534916899},"reference-count":28,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020,9,28]]},"DOI":"10.23919\/mipro48935.2020.9245148","type":"proceedings-article","created":{"date-parts":[[2020,11,6]],"date-time":"2020-11-06T21:51:34Z","timestamp":1604699494000},"page":"1367-1372","source":"Crossref","is-referenced-by-count":0,"title":["Shared Services Business Model in ICT environment"],"prefix":"10.23919","author":[{"given":"T.","family":"Zilic","sequence":"first","affiliation":[]}],"member":"263","reference":[{"key":"ref10","article-title":"Shared Services - Digitalise Your Services","author":"suska","year":"2019","journal-title":"PricewaterhouseCoopers"},{"key":"ref11","article-title":"Definition and Classification of IT-Shared-Services-Center","author":"schulz","year":"2009","journal-title":"AMCIS 2009 Proceedings Paper 265"},{"journal-title":"IT Shared Services Center &#x2013; A powerful organization to achieve cost savings process efficiency and even business transformation","year":"2013","key":"ref12"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.17705\/1CAIS.03454"},{"key":"ref14","article-title":"Generic Management Challenges of Adopting IT Shared Services","author":"ulbrich","year":"2010","journal-title":"AMCIS 2010 Proceedings Paper 281"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1109\/ICRIIS.2017.8002503"},{"key":"ref16","first-page":"716","article-title":"Implementing Shared Service Center in Telecom Environment as More Efficient and More Cost Effective Business Model","author":"\u017eili?","year":"2016","journal-title":"Proc MIPRO 2016"},{"journal-title":"Reshaping telco organization to meet the industry's new challenges","year":"2011","key":"ref17"},{"key":"ref18","first-page":"54","article-title":"Vodafone answers Call to Transformation","author":"kresak","year":"2011","journal-title":"360&#x00B0; &#x2013; the Business Transformation Journal"},{"journal-title":"Vodafone Shared Services Website","year":"0","key":"ref19"},{"journal-title":"Siemens AG Website","year":"0","key":"ref28"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1108\/17506161011065190"},{"journal-title":"SAP Website SAP Shared Service Framework","year":"0","key":"ref27"},{"journal-title":"Essentials of Shared Services","year":"2003","author":"bergeron","key":"ref3"},{"key":"ref6","article-title":"Shared Services: Multiplying Success","author":"suska","year":"2016","journal-title":"PricewaterhouseCoopers"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1504\/IJNVO.2007.012080"},{"key":"ref8","article-title":"Understanding the benefits of IT shared services: Insights from the Higher Education sector","author":"miskon","year":"2017","journal-title":"Proceedings of Pacific Asia Conference in Information System (PACIS"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1016\/j.emj.2013.02.006"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2005.11.006"},{"journal-title":"Shared services handbook &#x2013; Hit the road A practical guide to implementing shared services","year":"2011","key":"ref9"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1108\/sl.2001.26129cab.002"},{"journal-title":"JISC Website","year":"0","key":"ref20"},{"journal-title":"Shared Services Canada IT Consolidation on a Grand Scale","article-title":"Computer Economics &#x2013; Management Advisory","year":"2013","key":"ref22"},{"key":"ref21","first-page":"50","article-title":"Collaboration and shared services in UK higher education: potential and possibilities","author":"herbert","year":"2015","journal-title":"London Efficiency Exchange"},{"journal-title":"Government of Croatia Website","year":"0","key":"ref24"},{"journal-title":"Shared Services Canada Website","year":"0","key":"ref23"},{"journal-title":"The HP Global Business Services story","article-title":"Hewlett-Packard Development Company","year":"2012","key":"ref26"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1147\/JRD.2012.2207773"}],"event":{"name":"2020 43rd International Convention on Information, Communication and Electronic Technology (MIPRO)","start":{"date-parts":[[2020,9,28]]},"location":"Opatija, Croatia","end":{"date-parts":[[2020,10,2]]}},"container-title":["2020 43rd International Convention on Information, Communication and Electronic Technology (MIPRO)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/9245088\/9245075\/09245148.pdf?arnumber=9245148","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,11,6]],"date-time":"2020-11-06T23:09:05Z","timestamp":1604704145000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9245148\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,9,28]]},"references-count":28,"URL":"https:\/\/doi.org\/10.23919\/mipro48935.2020.9245148","relation":{},"subject":[],"published":{"date-parts":[[2020,9,28]]}}}