{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,8]],"date-time":"2024-09-08T13:36:18Z","timestamp":1725802578216},"reference-count":19,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020,9,28]]},"DOI":"10.23919\/mipro48935.2020.9245393","type":"proceedings-article","created":{"date-parts":[[2020,11,6]],"date-time":"2020-11-06T21:51:34Z","timestamp":1604699494000},"page":"1656-1661","source":"Crossref","is-referenced-by-count":4,"title":["The advantage of using SWOT analysis for companies with implemented ITIL framework processes"],"prefix":"10.23919","author":[{"given":"Aida","family":"Granulo","sequence":"first","affiliation":[]},{"given":"Anel","family":"Tanovic","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"journal-title":"Who’s doing ITIL","year":"2017","key":"ref10"},{"journal-title":"How to implement ITIL","year":"2017","key":"ref11"},{"journal-title":"Top 10 Things Managers Should Know About Implementing ITIL","year":"2005","key":"ref12"},{"journal-title":"CERN uses ITIL to rethink facilities management","year":"2013","author":"saran","key":"ref13"},{"journal-title":"Walt Disney Company","year":"2017","key":"ref14"},{"journal-title":"Disney's ITIL Journey","year":"2017","author":"taylor","key":"ref15"},{"journal-title":"Brand Strategy Disney","year":"2012","author":"peters","key":"ref16"},{"journal-title":"Disney Land","year":"0","author":"caroll","key":"ref17"},{"journal-title":"The Balanced Scorecard","year":"0","author":"renspandy","key":"ref18"},{"journal-title":"Lucidchart","article-title":"SWOT vs Gap Analysis: Strategies to Analyze Your Business’s Health","year":"2019","key":"ref19"},{"journal-title":"Introductory Overview of ITIL V3","year":"2007","author":"alison","key":"ref4"},{"journal-title":"ITIL® v3 Foundation Study Guide","year":"2009","key":"ref3"},{"journal-title":"Essentials of Strategic Planning in Healthcare","year":"2010","author":"harrison","key":"ref6"},{"journal-title":"SWOT Analysis free management e books","year":"2013","key":"ref5"},{"journal-title":"5 Simple Steps On How To Do A Gap Analysis","year":"2009","author":"kelly","key":"ref8"},{"journal-title":"Make SWOT Analysis in 4 Easy Steps","year":"2017","key":"ref7"},{"journal-title":"ITIL Foundation Study Guide","year":"2012","author":"liz","key":"ref2"},{"key":"ref1","article-title":"ITIL: the basics","author":"valerie","year":"2013","journal-title":"Compliance Process Partners LLC"},{"journal-title":"Balanced Scorecard Step by Step","year":"2006","author":"niven","key":"ref9"}],"event":{"name":"2020 43rd International Convention on Information, Communication and Electronic Technology (MIPRO)","start":{"date-parts":[[2020,9,28]]},"location":"Opatija, Croatia","end":{"date-parts":[[2020,10,2]]}},"container-title":["2020 43rd International Convention on Information, Communication and Electronic Technology (MIPRO)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/9245088\/9245075\/09245393.pdf?arnumber=9245393","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,1,13]],"date-time":"2021-01-13T05:10:13Z","timestamp":1610514613000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9245393\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,9,28]]},"references-count":19,"URL":"https:\/\/doi.org\/10.23919\/mipro48935.2020.9245393","relation":{},"subject":[],"published":{"date-parts":[[2020,9,28]]}}}