{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,29]],"date-time":"2026-07-29T23:24:26Z","timestamp":1785367466579,"version":"3.55.0"},"reference-count":107,"publisher":"Informa UK Limited","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of Management Information Systems"],"published-print":{"date-parts":[[2012,4]]},"DOI":"10.2753\/mis0742-1222280409","type":"journal-article","created":{"date-parts":[[2012,5,5]],"date-time":"2012-05-05T18:28:02Z","timestamp":1336242482000},"page":"231-270","source":"Crossref","is-referenced-by-count":342,"title":["Leveraging Information Technology Infrastructure to Facilitate a Firm's Customer Agility and Competitive Activity: An Empirical Investigation"],"prefix":"10.1080","volume":"28","author":[{"given":"Nicholas","family":"Roberts","sequence":"first","affiliation":[{"name":"a Johnson College of Business and Economics, University of South Carolina Upstate"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Varun","family":"Grover","sequence":"additional","affiliation":[{"name":"b Information Systems, Clemson University"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2014,12,8]]},"reference":[{"issue":"4","key":"1","doi-asserted-by":"crossref","first-page":"545","DOI":"10.1037\/0021-843X.112.4.545","article-title":"Missing data techniques for structural equation modeling","volume":"112","author":"P. Allison","year":"2003","journal-title":"Journal of Abnormal Psychology"},{"issue":"3","key":"2","doi-asserted-by":"crossref","first-page":"396","DOI":"10.2307\/3150783","article-title":"Estimating nonresponse bias in mail surveys","volume":"14","author":"J. Armstrong","year":"1977","journal-title":"Journal of Marketing Research"},{"issue":"6","key":"3","doi-asserted-by":"crossref","first-page":"495","DOI":"10.1016\/j.rcim.2004.05.008","article-title":"A measure of agility as the complexity of the enterprise system","volume":"20","author":"B. Arteta","year":"2004","journal-title":"Robotics and Computer-Integrated Manufacturing"},{"issue":"4","key":"4","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1509\/jmkg.2005.69.4.61","article-title":"Resolving the capability\u2014Rigidity paradox in new product innovation","volume":"69","author":"K. Atuahene-Gima","year":"2005","journal-title":"Journal of Marketing"},{"issue":"5","key":"5","doi-asserted-by":"crossref","first-page":"539","DOI":"10.1287\/orsc.12.5.539.10095","article-title":"Too much of a good thing? Product proliferation and organizational failure","volume":"12","author":"W. Barnett","year":"2001","journal-title":"Organization Science"},{"issue":"1","key":"6","doi-asserted-by":"crossref","first-page":"50","DOI":"10.2307\/3152064","article-title":"Too little, too early: Introduction timing and new product performance in the personal digital assistant industry","volume":"34","author":"B. Bayus","year":"1997","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"7","doi-asserted-by":"crossref","first-page":"28","DOI":"10.1504\/IJTM.2001.002953","article-title":"Developing manufacturing agility in SMEs","volume":"22","author":"J. Bessant","year":"2001","journal-title":"International Journal of Technology Management"},{"issue":"4","key":"8","doi-asserted-by":"crossref","first-page":"437","DOI":"10.1287\/isre.1070.0148","article-title":"The performance effects of complementarities between information systems, marketing, manufacturing, and supply chain processes","volume":"18","author":"S. Bharadwaj","year":"2007","journal-title":"Information Systems Research"},{"issue":"1","key":"9","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2307\/2393807","article-title":"The art of continuous change: Linking complexity theory and time-paced evolution in relentlessly shifting organizations","volume":"42","author":"S. Brown","year":"1997","journal-title":"Administrative Science Quarterly"},{"key":"10","volume-title":"Structural Equation Modeling with EQS","author":"B. Byrne","year":"2006"},{"key":"11","unstructured":"Carr, D. F. Southwest upgrades customer service. Case Study, <i>CIO Insight<\/i>, August 31, 2009 (available at <a target=\"_blank\" href='http:\/\/www.cioinsight.com\/c\/a\/Case-Studies\/Southwest-Upgrades-Customer-Service-420768\/?kc=CIOMINUTE09042009CI01\/'>www.cioinsight.com\/c\/a\/Case-Studies\/Southwest-Upgrades-Customer-Service-420768\/?kc=CIOMINUTE09042009CI01\/<\/a>"},{"issue":"1","key":"12","doi-asserted-by":"crossref","first-page":"100","DOI":"10.5465\/amr.1996.9602161567","article-title":"Competitor analysis and interfirm rivalry: Toward a theoretical integration","volume":"21","author":"M.-J. Chen","year":"1996","journal-title":"Academy of Management Review"},{"issue":"2","key":"13","doi-asserted-by":"crossref","first-page":"233","DOI":"10.1207\/S15328007SEM0902_5","article-title":"Evaluating goodness-of-fit indexes for testing measurement invariance","volume":"9","author":"G. Cheung","year":"2002","journal-title":"Structural Equation Modeling"},{"issue":"3","key":"14","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1016\/0360-8352(96)00001-0","article-title":"Enabling technologies of agile manufacturing and its related activities in Korea","volume":"30","author":"H. Cho","year":"1996","journal-title":"Computers and Industrial Engineering"},{"issue":"3","key":"15","doi-asserted-by":"crossref","first-page":"579","DOI":"10.2307\/25148808","article-title":"The dynamic structure of management support systems: Theory development, research focus, and direction","volume":"31","author":"T. Clark","year":"2007","journal-title":"MIS Quarterly"},{"issue":"1","key":"16","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1177\/001316446002000104","article-title":"A coefficient of agreement for nominal scales","volume":"20","author":"J. Cohen","year":"1960","journal-title":"Educational and Psychological Measurement"},{"issue":"1","key":"17","doi-asserted-by":"crossref","first-page":"128","DOI":"10.2307\/2393553","article-title":"Absorptive capacity: A new perspective on learning and innovation","volume":"35","author":"W. Cohen","year":"1990","journal-title":"Administrative Science Quarterly"},{"issue":"3","key":"18","doi-asserted-by":"crossref","first-page":"302","DOI":"10.1287\/orsc.7.3.302","article-title":"The Japanese beer wars: Initiating and responding to hypercompetition in new product development","volume":"7","author":"T. Craig","year":"1996","journal-title":"Organization Science"},{"issue":"6","key":"19","doi-asserted-by":"crossref","first-page":"559","DOI":"10.1002\/smj.319","article-title":"Tight-loose coupling with customers: The enactment of customer orientation","volume":"24","author":"E. Danneels","year":"2003","journal-title":"Strategic Management Journal"},{"key":"20","volume-title":"Hypercompetition: Managing the Dynamics of Strategic Maneuvering","author":"R. D'Aveni","year":"1994"},{"key":"21","volume-title":"Mission Critical: Realizing the Promise of Enterprise Systems","author":"T. Davenport","year":"2000"},{"key":"22","volume-title":"Competing on Analytics","author":"T. Davenport","year":"2007"},{"issue":"1","key":"23","doi-asserted-by":"crossref","first-page":"24","DOI":"10.1177\/0092070300281003","article-title":"Managing market relationships","volume":"28","author":"G. Day","year":"2000","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"24","doi-asserted-by":"crossref","first-page":"61","DOI":"10.5465\/AMJ.2008.30708624","article-title":"The red queen effect: Competitive actions and firm performance","volume":"51","author":"P. Derfus","year":"2008","journal-title":"Academy of Management Journal"},{"issue":"2","key":"25","doi-asserted-by":"crossref","first-page":"335","DOI":"10.2307\/23044046","article-title":"Incorporating formative measures into covariance-based structural equation models","volume":"35","author":"A. Diamantopoulos","year":"2011","journal-title":"MIS Quarterly"},{"key":"26","volume-title":"Response Ability: The Language, Structure, and Culture of the Agile Enterprise","author":"R. Dove","year":"2001"},{"issue":"2","key":"27","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1080\/07421222.1995.11518080","article-title":"Capturing flexibility of information technology infrastructure: A study of resource characteristics and their measure","volume":"12","author":"N. Duncan","year":"1995","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"28","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1006\/obhd.1994.1029","article-title":"The study of congruence in organizational behavior research: Critique and a proposed alternative","volume":"58","author":"J. Edwards","year":"1994","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"6","key":"29","doi-asserted-by":"crossref","first-page":"1577","DOI":"10.2307\/256822","article-title":"On the use of polynomial regression equations as an alternative to difference scores in organizational research","volume":"36","author":"J. Edwards","year":"1993","journal-title":"Academy of Management Journal"},{"issue":"2","key":"30","doi-asserted-by":"crossref","first-page":"85","DOI":"10.1006\/obhd.1998.2813","article-title":"Work and family stress and well-being: An examination of person-environment fit in the work and family domains","volume":"77","author":"J. Edwards","year":"1999","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"10-11","key":"31","doi-asserted-by":"crossref","first-page":"1105","DOI":"10.1002\/1097-0266(200010\/11)21:10\/11<1105::AID-SMJ133>3.0.CO;2-E","article-title":"Dynamic capabilities: What are they?","volume":"21","author":"K. Eisenhardt","year":"2000","journal-title":"Strategic Management Journal"},{"issue":"8","key":"32","doi-asserted-by":"crossref","first-page":"440","DOI":"10.17705\/1jais.00135","article-title":"Gaining agility through IT personnel capabilities: The mediating role of IT infrastructure capabilities","volume":"8","author":"L. Fink","year":"2007","journal-title":"Journal of the Association for Information Systems"},{"issue":"3","key":"33","doi-asserted-by":"crossref","first-page":"71","DOI":"10.2753\/MIS0742-1222260303","article-title":"Consumer empowerment through Internet-based co-creation","volume":"26","author":"J. Fuller","year":"2009-10","journal-title":"Journal of Management Information Systems"},{"key":"34","volume-title":"Organization Design","author":"J. Galbraith","year":"1977"},{"issue":"1","key":"35","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1007\/s10799-007-0027-5","article-title":"Organizing IT to promote agility","volume":"9","author":"K. Gallagher","year":"2008","journal-title":"Information Technology and Management"},{"issue":"7","key":"36","first-page":"1","article-title":"Structural equation modeling and regression: Guidelines for research practice","volume":"4","author":"D. Gefen","year":"2000","journal-title":"Communications of the Association for Information Systems"},{"key":"37","volume-title":"Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer","author":"S. Goldman","year":"1995"},{"issue":"1","key":"38","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1080\/07421222.2001.11045672","article-title":"General perspectives on knowledge management: Fostering a research agenda","volume":"18","author":"V. Grover","year":"2001","journal-title":"Journal of Management Information Systems"},{"key":"39","volume-title":"Adaptive Enterprise: Creating and Leading Sense-and-Respond Organizations","author":"S. Haeckel","year":"1999"},{"issue":"4","key":"40","first-page":"104","article-title":"Reengineering work: Don't automate, obliterate","volume":"68","author":"M. Hammer","year":"1990","journal-title":"Harvard Business Review"},{"key":"41","volume-title":"Modern Factor Analysis","author":"H. Harman","year":"1976"},{"issue":"2","key":"42","doi-asserted-by":"crossref","first-page":"351","DOI":"10.1037\/0033-2909.112.2.351","article-title":"Can test statistics in covariance structure analysis be trusted?","volume":"112","author":"L. Hu","year":"1992","journal-title":"Psychological Bulletin"},{"issue":"2","key":"43","doi-asserted-by":"crossref","first-page":"171","DOI":"10.1002\/smj.4250060206","article-title":"Retrospective reports of strategic-level managers: Guidelines for increasing their accuracy","volume":"6","author":"G. Huber","year":"1985","journal-title":"Strategic Management Journal"},{"issue":"2","key":"44","doi-asserted-by":"crossref","first-page":"199","DOI":"10.1086\/376806","article-title":"A critical review of construct indicators and measurement model misspecification in marketing and consumer research","volume":"30","author":"C. Jarvis","year":"2003","journal-title":"Journal of Consumer Research"},{"issue":"3","key":"45","doi-asserted-by":"crossref","first-page":"53","DOI":"10.2307\/1251854","article-title":"Market orientation: Antecedents and consequences","volume":"57","author":"B. Jaworski","year":"1993","journal-title":"Journal of Marketing"},{"issue":"3","key":"46","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1177\/0092070304263334","article-title":"Customer response capability in a sense-and-respond era: The role of customer knowledge process","volume":"32","author":"S. Jayachandran","year":"2004","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"47","doi-asserted-by":"crossref","first-page":"472","DOI":"10.1287\/isre.1100.0298","article-title":"Changing the competitive landscape: Continuous innovation through IT-enabled knowledge capabilities","volume":"21","author":"K. Joshi","year":"2010","journal-title":"Information Systems Research"},{"issue":"6","key":"48","doi-asserted-by":"crossref","first-page":"779","DOI":"10.1016\/j.jm.2004.06.002","article-title":"Research on competitive dynamics: Recent accomplishments and future challenges","volume":"30","author":"D. Ketchen","year":"2004","journal-title":"Journal of Management"},{"key":"49","volume-title":"Response Surfaces: Designs and Analyses","author":"A. Khuri","year":"1987"},{"issue":"4","key":"50","doi-asserted-by":"crossref","first-page":"811","DOI":"10.2307\/20650328","article-title":"Resolving difference score issues in information systems research","volume":"33","author":"G. Klein","year":"2009","journal-title":"MIS Quarterly"},{"issue":"4","key":"51","doi-asserted-by":"crossref","first-page":"467","DOI":"10.2307\/3172691","article-title":"MARKOR: A measure of market orientation","volume":"30","author":"A. Kohli","year":"1993","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"52","doi-asserted-by":"crossref","first-page":"23","DOI":"10.17705\/1jais.00147","article-title":"Business value of IT: An essay on expanding research directions to keep up with the times","volume":"9","author":"R. Kohli","year":"2008","journal-title":"Journal of the Association for Information Systems"},{"key":"53","volume-title":"Statistical Analysis with Missing Data","author":"R. Little","year":"1987"},{"issue":"2","key":"54","doi-asserted-by":"crossref","first-page":"293","DOI":"10.2307\/23044045","article-title":"Construct measurement and validation procedures in MIS and behavioral research: Integrating new and existing techniques","volume":"35","author":"S. MacKenzie","year":"2011","journal-title":"MIS Quarterly"},{"issue":"1","key":"55","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1287\/orsc.2.1.71","article-title":"Exploration and exploitation in organizational learning","volume":"2","author":"J. March","year":"1991","journal-title":"Organization Science"},{"key":"56","volume-title":"Organizations","author":"J. March","year":"1958"},{"issue":"3","key":"57","doi-asserted-by":"crossref","first-page":"519","DOI":"10.1093\/biomet\/57.3.519","article-title":"Measures of multivariate skewness and kurtosis with applications","volume":"57","author":"K. Mardia","year":"1970","journal-title":"Biometrika"},{"issue":"5","key":"58","doi-asserted-by":"crossref","first-page":"583","DOI":"10.1287\/mnsc.34.5.583","article-title":"Information technology and organizational change: Causal structure in theory and research","volume":"34","author":"M. Markus","year":"1988","journal-title":"Management Science"},{"issue":"3","key":"59","doi-asserted-by":"crossref","first-page":"275","DOI":"10.1037\/1082-989X.9.3.275","article-title":"Structural equation models of latent interactions: Evaluation of alternative estimation strategies and indicator construction","volume":"9","author":"H. Marsh","year":"2004","journal-title":"Psychological Methods"},{"issue":"7-8","key":"60","first-page":"98","article-title":"Investing in the IT that makes a competitive difference","volume":"86","author":"A. McAfee","year":"2008","journal-title":"Harvard Business Review"},{"issue":"1","key":"61","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1108\/14654659910266655","article-title":"Internet technology: Contributing to agility in the twenty-first century","volume":"1","author":"R. McGaughey","year":"1999","journal-title":"International Journal of Agile Management Systems"},{"issue":"1","key":"62","doi-asserted-by":"crossref","first-page":"36","DOI":"10.2307\/1251758","article-title":"Communication strategies in marketing channels: A theoretical perspective","volume":"54","author":"J. Mohr","year":"1990","journal-title":"Journal of Marketing"},{"key":"63","first-page":"112","volume-title":"Perspectives on Behavior in Organizations","author":"D. Nadler","year":"1983"},{"issue":"3","key":"64","doi-asserted-by":"crossref","first-page":"392","DOI":"10.5465\/amr.2002.7389914","article-title":"Designing virtual customer environments for new product development: Toward a theory","volume":"27","author":"S. Nambisan","year":"2002","journal-title":"Academy of Management Review"},{"issue":"2","key":"65","doi-asserted-by":"crossref","first-page":"554","DOI":"10.1287\/orsc.1090.0460","article-title":"Different roles, different strokes: Organizing virtual customer environments to promote two types of customer contributions","volume":"21","author":"S. Nambisan","year":"2010","journal-title":"Organization Science"},{"issue":"5","key":"66","doi-asserted-by":"crossref","first-page":"334","DOI":"10.1111\/j.0737-6782.2004.00086.x","article-title":"Responsive and proactive market orientation and new-product success","volume":"21","author":"J. Narver","year":"2004","journal-title":"Journal of Product Innovation Management"},{"key":"67","volume-title":"An Evolutionary Theory of Economic Change","author":"R. Nelson","year":"1982"},{"issue":"3","key":"68","doi-asserted-by":"crossref","first-page":"40","DOI":"10.2307\/41165942","article-title":"The concept of \"Ba\": Building a foundation for knowledge creation","volume":"40","author":"I. Nonaka","year":"1998","journal-title":"California Management Review"},{"key":"69","volume-title":"Psychometric Theory","author":"J. Nunnally","year":"1994"},{"issue":"2","key":"70","doi-asserted-by":"crossref","first-page":"239","DOI":"10.2307\/25148790","article-title":"On the assessment of the strategic value of information technologies: Conceptual and analytical approaches","volume":"31","author":"W. Oh","year":"2007","journal-title":"MIS Quarterly"},{"issue":"3","key":"71","doi-asserted-by":"crossref","first-page":"398","DOI":"10.1287\/orsc.3.3.398","article-title":"The duality of technology: Rethinking the concept of technology in organizations","volume":"3","author":"W. Orlikowski","year":"1992","journal-title":"Organization Science"},{"issue":"2","key":"72","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1287\/isre.12.2.121.9700","article-title":"Research commentary: Desperately seeking the \"IT\" in IT research\u2014A call to theorizing the IT artifact","volume":"12","author":"W. Orlikowski","year":"2001","journal-title":"Information Systems Research"},{"issue":"2","key":"73","doi-asserted-by":"crossref","first-page":"120","DOI":"10.1057\/palgrave.ejis.3000600","article-title":"Enterprise agility and the enabling role of information technology","volume":"15","author":"E. Overby","year":"2006","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"74","doi-asserted-by":"crossref","first-page":"13","DOI":"10.2753\/MIS0742-1222230101","article-title":"Relational antecedents of information flow integration for supply chain coordination","volume":"23","author":"R. Patnayakuni","year":"2006","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"75","doi-asserted-by":"crossref","first-page":"623","DOI":"10.2307\/25148814","article-title":"Specifying formative constructs in information systems research","volume":"31","author":"S. Petter","year":"2007","journal-title":"MIS Quarterly"},{"issue":"1","key":"76","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1287\/mnsc.1070.0765","article-title":"Cultivating trust and harvesting value in virtual communities","volume":"54","author":"C. Porter","year":"2008","journal-title":"Management Science"},{"issue":"4","key":"77","doi-asserted-by":"crossref","first-page":"109","DOI":"10.2307\/41166363","article-title":"Diffusion of Web-based product innovation","volume":"48","author":"E. Prandelli","year":"2006","journal-title":"California Management Review"},{"issue":"2","key":"78","doi-asserted-by":"crossref","first-page":"225","DOI":"10.2307\/25148729","article-title":"Firm performance impacts of digitally enabled supply chain integration capabilities","volume":"30","author":"A. Rai","year":"2006","journal-title":"MIS Quarterly"},{"issue":"3","key":"79","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1145\/1592401.1592405","article-title":"Conceptualizing and testing formative constructs: Tutorial and annotated example","volume":"40","author":"N. Roberts","year":"2009","journal-title":"Database for Advances in Information Systems"},{"issue":"2","key":"80","doi-asserted-by":"crossref","first-page":"625","DOI":"10.2307\/41703470","article-title":"Absorptive capacity and information systems research: Review, synthesis, and directions for future research","volume":"36","author":"N. Roberts","year":"2012","journal-title":"MIS Quarterly"},{"issue":"1","key":"81","doi-asserted-by":"crossref","first-page":"223","DOI":"10.1080\/07421222.2003.11045835","article-title":"The relationship of e-commerce competence to customer value and firm performance: An empirical investigation","volume":"22","author":"K. Saeed","year":"2005","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"82","doi-asserted-by":"crossref","first-page":"237","DOI":"10.2307\/30036530","article-title":"Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms","volume":"27","author":"V. Sambamurthy","year":"2003","journal-title":"MIS Quarterly"},{"issue":"3","key":"83","doi-asserted-by":"crossref","first-page":"320","DOI":"10.1287\/isre.1070.0133","article-title":"IS application capabilities and relational value in interfirm partnerships","volume":"18","author":"N. Saraf","year":"2007","journal-title":"Information Systems Research"},{"key":"84","first-page":"308","article-title":"Scaling corrections for chi-square statistics in covariance structure analysis","volume":"1","author":"A. Satorra","year":"1988"},{"issue":"4","key":"85","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1002\/dir.20046","article-title":"Collaborating to create: The Internet as a platform for customer engagement in product innovation","volume":"19","author":"M. Sawhney","year":"2005","journal-title":"Journal of Interactive Marketing"},{"key":"86","volume-title":"The Theory of Economic Development","author":"J. Schumpeter","year":"1934"},{"issue":"1","key":"87","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1007\/s10799-007-0028-4","article-title":"Realizing business value of agile IT applications: Antecedents in the supply chain networks","volume":"9","author":"P. Setia","year":"2008","journal-title":"Information Technology and Management"},{"issue":"1-2","key":"88","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1016\/S0925-5273(98)00217-5","article-title":"A methodology for achieving agility in manufacturing organisations: An introduction","volume":"62","author":"H. Sharifi","year":"1999","journal-title":"International Journal of Production Economics"},{"issue":"1","key":"89","doi-asserted-by":"crossref","first-page":"120","DOI":"10.1177\/0092070300281011","article-title":"Intelligence generation and superior customer value","volume":"28","author":"S. Slater","year":"2000","journal-title":"Journal of the Academy of Marketing Science"},{"key":"90","volume-title":"Fumbling the Future: How Xerox Invented, then Ignored, the First Personal Computer","author":"D. Smith","year":"1988"},{"key":"91","first-page":"315","volume-title":"Handbook of Strategic Management","author":"K. Smith","year":"2001"},{"issue":"1","key":"92","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1007\/s10799-007-0024-8","article-title":"Inside the adaptive enterprise: An information technology capabilities perspective on business process agility","volume":"9","author":"P. Tallon","year":"2008","journal-title":"Information Technology and Management"},{"issue":"2","key":"93","doi-asserted-by":"crossref","first-page":"463","DOI":"10.2307\/23044052","article-title":"Competing perspectives on the link between strategic IT alignment and organizational agility: Insights from a mediation model","volume":"35","author":"P. Tallon","year":"2011","journal-title":"MIS Quarterly"},{"issue":"1","key":"94","doi-asserted-by":"crossref","first-page":"57","DOI":"10.2307\/25148717","article-title":"Performance effects of information technology synergies in multibusiness firms","volume":"30","author":"H. Tanriverdi","year":"2006","journal-title":"MIS Quarterly"},{"issue":"13","key":"95","doi-asserted-by":"crossref","first-page":"1319","DOI":"10.1002\/smj.640","article-title":"Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance","volume":"28","author":"D. Teece","year":"2007","journal-title":"Strategic Management Journal"},{"issue":"7","key":"96","doi-asserted-by":"crossref","first-page":"509","DOI":"10.1002\/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z","article-title":"Dynamic capabilities and strategic management","volume":"18","author":"D. Teece","year":"1997","journal-title":"Strategic Management Journal"},{"issue":"3","key":"97","doi-asserted-by":"crossref","first-page":"9","DOI":"10.2307\/41165753","article-title":"Business process reengineering: Charting a strategic path for the information age","volume":"36","author":"J. Teng","year":"1994","journal-title":"California Management Review"},{"issue":"2","key":"98","doi-asserted-by":"crossref","first-page":"322","DOI":"10.2307\/2094477","article-title":"Determinants of coordination modes within organizations","volume":"41","author":"A. Van de Ven","year":"1976","journal-title":"American Sociological Review"},{"issue":"3","key":"99","doi-asserted-by":"crossref","first-page":"496","DOI":"10.1287\/isre.1100.0301","article-title":"Managerial interpretations of the role of information systems in competitive actions and firm performance: A grounded theory investigation","volume":"21","author":"S. Vannoy","year":"2010","journal-title":"Information Systems Research"},{"issue":"2","key":"100","doi-asserted-by":"crossref","first-page":"132","DOI":"10.1057\/palgrave.ejis.3000601","article-title":"Change factors requiring agility and implications for IT","volume":"15","author":"M. Van Oosterhout","year":"2006","journal-title":"European Journal of Information Systems"},{"issue":"2","key":"101","doi-asserted-by":"crossref","first-page":"281","DOI":"10.2307\/20721428","article-title":"Expectation disconfirmation and technology adoption: Polynomial modeling and response surface analysis","volume":"34","author":"V. Venkatesh","year":"2010","journal-title":"MIS Quarterly"},{"issue":"3","key":"102","doi-asserted-by":"crossref","first-page":"423","DOI":"10.5465\/amr.1989.4279078","article-title":"The concept of fit in strategy research: Toward verbal and statistical correspondence","volume":"14","author":"N. Venkatraman","year":"1989","journal-title":"Academy of Management Review"},{"key":"103","first-page":"90","article-title":"Deconstructing the computer industry","author":"J. Verity","year":"1992","journal-title":"BusinessWeek"},{"issue":"7","key":"104","doi-asserted-by":"crossref","first-page":"821","DOI":"10.1287\/mnsc.48.7.821.2817","article-title":"Shifting innovation to users via toolkits","volume":"48","author":"E. Von Hippel","year":"2002","journal-title":"Management Science"},{"issue":"1","key":"105","first-page":"57","article-title":"Building IT infrastructure for strategic agility","volume":"44","author":"P. Weill","year":"2002","journal-title":"Sloan Management Review"},{"issue":"1-2","key":"106","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1016\/S0925-5273(98)00219-9","article-title":"Agile manufacturing: The drivers, concepts and attributes","volume":"62","author":"Y. Yusuf","year":"1999","journal-title":"International Journal of Production Economics"},{"issue":"11","key":"107","doi-asserted-by":"crossref","first-page":"1493","DOI":"10.1287\/mnsc.43.11.1493","article-title":"Catching the wave: Alertness, responsiveness and market influence in global electronic networks","volume":"43","author":"A. Zaheer","year":"1997","journal-title":"Management Science"}],"container-title":["Journal of Management Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.2753\/MIS0742-1222280409","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,6,28]],"date-time":"2019-06-28T08:47:30Z","timestamp":1561711650000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.2753\/MIS0742-1222280409"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,4]]},"references-count":107,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2014,12,8]]},"published-print":{"date-parts":[[2012,4]]}},"alternative-id":["10.2753\/MIS0742-1222280409"],"URL":"https:\/\/doi.org\/10.2753\/mis0742-1222280409","relation":{},"ISSN":["0742-1222","1557-928X"],"issn-type":[{"value":"0742-1222","type":"print"},{"value":"1557-928X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,4]]}}}