{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,5]],"date-time":"2026-08-05T16:41:18Z","timestamp":1785948078597,"version":"3.56.0"},"reference-count":160,"publisher":"Informa UK Limited","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of Management Information Systems"],"published-print":{"date-parts":[[2013,4]]},"DOI":"10.2753\/mis0742-1222290401","type":"journal-article","created":{"date-parts":[[2013,6,8]],"date-time":"2013-06-08T01:05:54Z","timestamp":1370653554000},"page":"7-62","source":"Crossref","is-referenced-by-count":562,"title":["Information Systems Success: The Quest for the Independent Variables"],"prefix":"10.1080","volume":"29","author":[{"given":"Stacie","family":"Petter","sequence":"first","affiliation":[{"name":"a Information Systems and Quantitative Analysis, University of Nebraska at Omaha"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"William","family":"DeLone","sequence":"additional","affiliation":[{"name":"b Kogod School of Business, American University"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ephraim R.","family":"McLean","sequence":"additional","affiliation":[{"name":"c Chair of the Computer Information Systems Department, Georgia State University"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2014,12,8]]},"reference":[{"issue":"3","key":"1","doi-asserted-by":"crossref","first-page":"557","DOI":"10.1111\/j.1540-5915.1997.tb01322.x","article-title":"The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies","volume":"28","author":"R. Agarwal","year":"1997","journal-title":"Decision Sciences"},{"issue":"2","key":"2","doi-asserted-by":"crossref","first-page":"361","DOI":"10.1111\/j.1540-5915.1999.tb01614.x","article-title":"Are individual differences germane to the acceptance of new information technologies?","volume":"30","author":"R. Agarwal","year":"1999","journal-title":"Decision Sciences"},{"key":"3","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1007\/978-3-642-69746-3_2","volume-title":"Action Control: From Cognition to Behavior","author":"I. Ajzen","year":"1985"},{"issue":"1","key":"4","doi-asserted-by":"crossref","first-page":"42","DOI":"10.4018\/joeuc.2002010104","article-title":"Organizational actions, computer attitudes, and end-user satisfaction in public organizations: An empirical study","volume":"14","author":"A. Aladwani","year":"2002","journal-title":"Journal of End User Computing"},{"key":"5","doi-asserted-by":"crossref","first-page":"160","DOI":"10.1057\/jit.1992.22","article-title":"MIS success: Why does it vary among users?","volume":"7","author":"P. Allingham","year":"1992","journal-title":"Journal of Information Technology"},{"issue":"1","key":"6","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/0378-7206(93)90021-K","article-title":"User involvement and user satisfaction: An exploratory contingency model","volume":"25","author":"K. Amoako-Gyampah","year":"1993","journal-title":"Information & Management"},{"issue":"4","key":"7","doi-asserted-by":"crossref","first-page":"304","DOI":"10.1287\/isre.10.4.304","article-title":"Information technology assimilation in firms: The influence of senior leadership and IT infrastructures","volume":"10","author":"C. Armstrong","year":"1999","journal-title":"Information Systems Research"},{"issue":"6","key":"8","doi-asserted-by":"crossref","first-page":"451","DOI":"10.1016\/S0305-0483(02)00054-3","article-title":"A critical review of end-user information system satisfaction research and a new research framework","volume":"30","author":"N. Au","year":"2002","journal-title":"Omega"},{"issue":"1","key":"9","doi-asserted-by":"crossref","first-page":"53","DOI":"10.2307\/248700","article-title":"Rethinking the concept of user involvement","volume":"13","author":"H. Barki","year":"1983","journal-title":"MIS Quarterly"},{"issue":"1","key":"10","doi-asserted-by":"crossref","first-page":"59","DOI":"10.2307\/249610","article-title":"Measuring user participation, user involvement, and user attitude","volume":"18","author":"H. Barki","year":"1994","journal-title":"MIS Quarterly"},{"issue":"4","key":"11","doi-asserted-by":"crossref","first-page":"585","DOI":"10.2307\/25148656","article-title":"An empirical investigation of netenabled business value","volume":"28","author":"A. Barua","year":"2004","journal-title":"MIS Quarterly"},{"issue":"2","key":"12","doi-asserted-by":"crossref","first-page":"155","DOI":"10.1287\/isre.12.2.155.9695","article-title":"Technology requirements and work group communication for telecommuters","volume":"12","author":"F. Belanger","year":"2001","journal-title":"Information Systems Research"},{"issue":"4","key":"13","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1080\/10580539308906953","article-title":"User satisfaction with EISs\u2014Meeting the needs of executive users","volume":"10","author":"R. Benard","year":"1993","journal-title":"Information Systems Management"},{"issue":"3","key":"14","doi-asserted-by":"crossref","first-page":"17","DOI":"10.2307\/248710","article-title":"MIS problems and failures: A socio-technical perspective","volume":"1","author":"R. Bostrom","year":"1977","journal-title":"MIS Quarterly"},{"issue":"3","key":"15","doi-asserted-by":"crossref","first-page":"299","DOI":"10.2307\/249620","article-title":"The influence of IT management practice on IT use in large organizations","volume":"18","author":"A. Boynton","year":"1994","journal-title":"MIS Quarterly"},{"issue":"12","key":"16","doi-asserted-by":"crossref","first-page":"66","DOI":"10.1145\/163298.163309","article-title":"The productivity paradox of information technology","volume":"36","author":"E. Brynjolfsson","year":"1993","journal-title":"Communications of the ACM"},{"issue":"8","key":"17","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1145\/280324.280332","article-title":"Beyond the productivity paradox: Computers are the catalyst for bigger changes","volume":"41","author":"E. Brynjolfsson","year":"1998","journal-title":"Communications of the ACM"},{"issue":"2","key":"18","doi-asserted-by":"crossref","first-page":"58","DOI":"10.1145\/1066149.1066155","article-title":"Individual differences and usage behavior: Revisiting a technology acceptance model assumption","volume":"36","author":"A. Burton-Jones","year":"2005","journal-title":"DATA BASE for Advances in Information Systems"},{"issue":"3","key":"19","doi-asserted-by":"crossref","first-page":"228","DOI":"10.1287\/isre.1060.0096","article-title":"Reconceptualizing system usage: An approach and empirical test","volume":"17","author":"A. Burton-Jones","year":"2006","journal-title":"Information Systems Research"},{"issue":"1","key":"20","first-page":"101","article-title":"IS infrastructure: The influence of senior IT leadership and strategic information systems planning","volume":"47","author":"T. Byrd","year":"2006","journal-title":"Journal of Computer Information Systems"},{"issue":"2","key":"21","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1046\/j.1365-2575.2002.00119.x","article-title":"Understanding the successful adoption and use of IS\/IT in SMEs: An explanation from Portuguese manufacturing industries","volume":"12","author":"M. Caldeira","year":"2002","journal-title":"Information Systems Journal"},{"issue":"2","key":"22","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1057\/palgrave.ejis.3000454","article-title":"Using resource-based theory to interpret the successful adoption and use of information systems and technology in manufacturing small and mediumsized enterprises","volume":"12","author":"M. Caldeira","year":"2003","journal-title":"European Journal of Information Systems"},{"issue":"4","key":"23","doi-asserted-by":"crossref","first-page":"225","DOI":"10.1080\/07421222.2000.11518272","article-title":"IT value: The great divide between qualitative and quantitative and individual and organizational measures","volume":"16","author":"Y. Chan","year":"2000","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"24","doi-asserted-by":"crossref","first-page":"65","DOI":"10.2307\/4132321","article-title":"Shaping up for e-commerce: Institutional enablers of the organizational assimilation of Web technologies","volume":"26","author":"D. Chatterjee","year":"2002","journal-title":"MIS Quarterly"},{"issue":"4","key":"25","doi-asserted-by":"crossref","first-page":"191","DOI":"10.1080\/07421222.2002.11045699","article-title":"Examining a model of information technology acceptance by individual professionals: An exploratory study","volume":"18","author":"P. Chau","year":"2002","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"26","doi-asserted-by":"crossref","first-page":"271","DOI":"10.1111\/j.1365-2575.2007.00238.x","article-title":"Examining the integrated influence of fairness and quality on learners' satisfaction and Web-based learning continuance intention","volume":"17","author":"C.-M. Chiu","year":"2007","journal-title":"Information Systems Journal"},{"issue":"4","key":"27","doi-asserted-by":"crossref","first-page":"502","DOI":"10.1016\/j.im.2005.12.002","article-title":"A study of the roles of trusts and risks in information-oriented online legal services using an integrated model","volume":"43","author":"V. Cho","year":"2006","journal-title":"Information & Management"},{"issue":"4","key":"28","doi-asserted-by":"crossref","first-page":"215","DOI":"10.1080\/07421222.1996.11518107","article-title":"The relationships among performance of accounting information systems, influence factors, and evolution level of information systems","volume":"12","author":"J. Choe","year":"1996","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"29","doi-asserted-by":"crossref","first-page":"145","DOI":"10.2307\/249749","article-title":"Social cognitive theory and individual reactions to computing technology: A longitudinal study","volume":"23","author":"D. Compeau","year":"1999","journal-title":"MIS Quarterly"},{"issue":"2","key":"30","doi-asserted-by":"crossref","first-page":"118","DOI":"10.1287\/isre.6.2.118","article-title":"Application of social cognitive theory to training for computer skills","volume":"6","author":"D. Compeau","year":"1995","journal-title":"Information Systems Research"},{"issue":"4","key":"31","doi-asserted-by":"crossref","first-page":"5","DOI":"10.4018\/joeuc.2001100101","article-title":"The importance of user ownership and positive user attitudes in the successful adoption of community information systems","volume":"13","author":"C. Coombs","year":"2001","journal-title":"Journal of End User Computing"},{"issue":"6","key":"32","doi-asserted-by":"crossref","first-page":"373","DOI":"10.1016\/S0378-7206(00)00077-X","article-title":"Emerging factors in user evaluation of the World Wide Web","volume":"38","author":"J. D'Ambra","year":"2001","journal-title":"Information & Management"},{"issue":"3","key":"33","doi-asserted-by":"crossref","first-page":"318","DOI":"10.2307\/249008","article-title":"Perceived usefulness, perceived ease of use, and user acceptance of information technology","volume":"13","author":"F. Davis","year":"1989","journal-title":"MIS Quarterly"},{"issue":"3","key":"34","doi-asserted-by":"crossref","first-page":"55","DOI":"10.4018\/jgim.2005070104","article-title":"Information systems effectiveness in small businesses: Extending a Singaporean model in Canada","volume":"13","author":"A. de Guinea","year":"2005","journal-title":"Journal of Global Information Management"},{"issue":"4","key":"35","doi-asserted-by":"crossref","first-page":"434","DOI":"10.1016\/j.im.2005.10.005","article-title":"The role of pleasure in Web site success","volume":"43","author":"K. De Wulf","year":"2006","journal-title":"Information & Management"},{"issue":"1","key":"36","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1287\/isre.3.1.60","article-title":"Information systems success: The quest for the dependent variable","volume":"3","author":"W. DeLone","year":"1992","journal-title":"Information Systems Research"},{"issue":"4","key":"37","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1080\/07421222.2003.11045748","article-title":"The DeLone and McLean model of information systems success: A ten-year update","volume":"19","author":"W. DeLone","year":"2003","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"38","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1016\/0007-6813(70)90159-X","article-title":"The behavioral side of MIS: Some aspects of the people problem","volume":"13","author":"G. Dickson","year":"1970","journal-title":"Business Horizon"},{"issue":"3","key":"39","doi-asserted-by":"crossref","first-page":"1","DOI":"10.4018\/irmj.2003070101","article-title":"The effect of task and tool experience on maintenance CASE tool usage","volume":"16","author":"M. Dishaw","year":"2003","journal-title":"Information Resources Management Journal"},{"issue":"4","key":"40","doi-asserted-by":"crossref","first-page":"364","DOI":"10.1016\/j.im.2007.02.004","article-title":"An empirical investigation of competency factors affecting e-business success in European SMEs","volume":"44","author":"T. Eikebrokk","year":"2007","journal-title":"Information & Management"},{"issue":"2","key":"41","doi-asserted-by":"crossref","first-page":"476","DOI":"10.1016\/j.dss.2006.11.004","article-title":"An empirical study of Web site navigation structures' impacts on Web site usability","volume":"43","author":"X. Fang","year":"2007","journal-title":"Decision Support Systems"},{"issue":"1","key":"42","doi-asserted-by":"crossref","first-page":"45","DOI":"10.1145\/234611.234615","article-title":"Factors influencing electronic data interchange success","volume":"27","author":"A. Farhoomand","year":"1996","journal-title":"DATA BASE for Advances in Information Systems"},{"key":"43","volume-title":"Belief, Attitude, Intention, and Behavior","author":"M. Fishbein","year":"1975"},{"issue":"3","key":"44","doi-asserted-by":"crossref","first-page":"485","DOI":"10.1016\/j.dss.2004.06.015","article-title":"An experimental investigation of Web-based information systems success in the context of electronic commerce","volume":"39","author":"E. Garrity","year":"2005","journal-title":"Decision Support Systems"},{"issue":"3","key":"45","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1016\/0378-7206(94)90036-1","article-title":"Is user satisfaction a valid measure of system effectiveness?","volume":"26","author":"A. Gatian","year":"1994","journal-title":"Information & Management"},{"issue":"3","key":"46","doi-asserted-by":"crossref","first-page":"559","DOI":"10.2307\/25148695","article-title":"What happens after ERP implementation: Understanding the impact of interdependence and differentiation on plant-level outcomes","volume":"29","author":"T. Gattiker","year":"2005","journal-title":"MIS Quarterly"},{"issue":"2","key":"47","first-page":"65","article-title":"It is not enough to be responsive: The role of cooperative intentions in MRP II adoption","volume":"31","author":"D. Gefen","year":"2000","journal-title":"DATA BASE for Advances in Information Systems"},{"issue":"7","key":"48","doi-asserted-by":"crossref","first-page":"593","DOI":"10.1016\/S0378-7206(01)00124-0","article-title":"Task difficulty, task variability and satisfaction with management support systems","volume":"39","author":"M. Gelderman","year":"2002","journal-title":"Information & Management"},{"issue":"2","key":"49","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1057\/palgrave.ejis.3000673","article-title":"Collaborative e-government: Impediments and benefits of information-sharing projects in the public sector","volume":"16","author":"J. Gil-Garcia","year":"2007","journal-title":"European Journal of Information Systems"},{"issue":"4","key":"50","doi-asserted-by":"crossref","first-page":"459","DOI":"10.1287\/mnsc.27.4.459","article-title":"Early diagnosis of MIS implementation failure: Promising results and unanswered questions","volume":"27","author":"M. Ginzberg","year":"1981","journal-title":"Management Science"},{"issue":"12","key":"51","doi-asserted-by":"crossref","first-page":"1827","DOI":"10.1287\/mnsc.41.12.1827","article-title":"Understanding user evaluations of information systems","volume":"41","author":"D. Goodhue","year":"1995","journal-title":"Management Science"},{"issue":"2","key":"52","doi-asserted-by":"crossref","first-page":"213","DOI":"10.2307\/249689","article-title":"Task-technology fit and individual performance","volume":"19","author":"D. Goodhue","year":"1995","journal-title":"MIS Quarterly"},{"key":"53","unstructured":"Grover, V.; Purvis, R.; and Coffey, J. Information systems effectiveness. <i>ISWorld<\/i> (2003) (available at <a target=\"_blank\" href='http:\/\/www.umich.edu\/~isworld\/reshome.html'>www.umich.edu\/~isworld\/reshome.html<\/a>"},{"issue":"4","key":"54","doi-asserted-by":"crossref","first-page":"851","DOI":"10.1111\/j.1540-5915.1997.tb01334.x","article-title":"Client\/server system success: Exploring the human side","volume":"28","author":"T. Guimaraes","year":"1997","journal-title":"Decision Sciences"},{"issue":"3","key":"55","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1016\/0378-7206(95)00042-9","article-title":"Factors important to expert system success: A field test","volume":"30","author":"T. Guimaraes","year":"1996","journal-title":"Information & Management"},{"issue":"3","key":"56","doi-asserted-by":"crossref","first-page":"221","DOI":"10.1016\/S0378-7206(02)00006-X","article-title":"Computer playfulness and anxiety: Positive and negative mediators of the system experience effect on perceived ease of use","volume":"40","author":"G. Hackbarth","year":"2003","journal-title":"Information & Management"},{"issue":"2","key":"57","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1080\/07421222.1999.11518248","article-title":"Toward a contingency model for selecting an information system prototyping strategy","volume":"16","author":"B. Hardgrave","year":"1999","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"58","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1207\/s15327590ijhc1903_3","article-title":"Empirically testing user characteristics and fitness factors in enterprise resource planning success","volume":"19","author":"C. Holsapple","year":"2005","journal-title":"International Journal of Human-Computer Interaction"},{"issue":"3","key":"59","first-page":"97","article-title":"Determinants of user acceptance of digital libraries: An empirical examination of individual differences and system characteristics","volume":"18","author":"W. Hong","year":"2001-2","journal-title":"Journal of Information Technology Theory and Application"},{"issue":"4","key":"60","doi-asserted-by":"crossref","first-page":"1065","DOI":"10.2307\/41703498","article-title":"Impact of user satisfaction with mandated CRM use on employee service quality","volume":"36","author":"J. Hsieh","year":"2012","journal-title":"MIS Quarterly"},{"issue":"8-9","key":"61","doi-asserted-by":"crossref","first-page":"766","DOI":"10.1108\/02635570410567757","article-title":"Determinants of continued use of the WWW: An integration of two theoretical models","volume":"104","author":"M. Hsu","year":"2004","journal-title":"Industrial Management & Data Systems"},{"issue":"4","key":"62","doi-asserted-by":"crossref","first-page":"359","DOI":"10.2307\/249719","article-title":"Effects of user participation in systems development: A longitudinal field experiment","volume":"21","author":"J. Hunton","year":"1997","journal-title":"MIS Quarterly"},{"issue":"4","key":"63","doi-asserted-by":"crossref","first-page":"229","DOI":"10.1016\/S0378-7206(98)00092-5","article-title":"The effect of user engagement on systems success: A meta-analytical integration of research findings","volume":"35","author":"M. Hwang","year":"1999","journal-title":"Information & Management"},{"issue":"2","key":"64","doi-asserted-by":"crossref","first-page":"26","DOI":"10.4018\/irmj.2000040103","article-title":"Building a knowledge base for MIS research: A meta-analysis of a systems success model","volume":"13","author":"M. Hwang","year":"2000","journal-title":"Information Resources Management Journal"},{"issue":"3","key":"65","doi-asserted-by":"crossref","first-page":"279","DOI":"10.2307\/249498","article-title":"Personal computing acceptance factors in small firms: A structural equation model","volume":"21","author":"M. Igbaria","year":"1997","journal-title":"MIS Quarterly"},{"issue":"2","key":"66","doi-asserted-by":"crossref","first-page":"8","DOI":"10.1145\/1066149.1066152","article-title":"An empirical test of the DeLone-McLean model of information system success","volume":"36","author":"J. Iivari","year":"2005","journal-title":"DATA BASE for Advances in Information Systems"},{"issue":"2","key":"67","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1080\/014492997119950","article-title":"Determinants of user participation: A Finnish survey","volume":"16","author":"J. Iivari","year":"1997","journal-title":"Behaviour & Information Technology"},{"issue":"5","key":"68","doi-asserted-by":"crossref","first-page":"586","DOI":"10.1287\/mnsc.30.5.586","article-title":"User involvement and MIS success: A review of research","volume":"30","author":"B. Ives","year":"1984","journal-title":"Management Science"},{"issue":"3","key":"69","doi-asserted-by":"crossref","first-page":"254","DOI":"10.1057\/palgrave.ejis.3000665","article-title":"Effects of interaction richness on consumer attitudes and behavioral intentions in e-commerce: Some experimental results","volume":"16","author":"J. Jahng","year":"2007","journal-title":"European Journal of Information Systems"},{"issue":"4","key":"70","doi-asserted-by":"crossref","first-page":"1553","DOI":"10.1016\/j.dss.2006.03.002","article-title":"Dialectic decision support systems: System design and empirical evaluation","volume":"43","author":"S. Jarupathirun","year":"2007","journal-title":"Decision Support Systems"},{"issue":"3","key":"71","doi-asserted-by":"crossref","first-page":"933","DOI":"10.1016\/j.dss.2005.05.024","article-title":"Exploring the influence of perceptual factors in the success of Web-based spatial DSS","volume":"43","author":"S. Jarupathirun","year":"2007","journal-title":"Decision Support Systems"},{"key":"72","doi-asserted-by":"crossref","DOI":"10.1109\/HICSS.2002.994053","article-title":"Organizational memory\/knowledge effects on productivity: A longitudinal study","author":"M. Jennex","year":"2002"},{"issue":"2","key":"73","doi-asserted-by":"crossref","first-page":"17","DOI":"10.4018\/irmj.2001040102","article-title":"User satisfaction with EDI: An empirical investigation","volume":"14","author":"M. Jones","year":"2001","journal-title":"Information Resources Management Journal"},{"issue":"2","key":"74","doi-asserted-by":"crossref","first-page":"361","DOI":"10.1111\/j.1467-6486.2005.00500.x","article-title":"The impact of organizational culture and reshaping capabilities on change implementation success: The mediating role of readiness for change","volume":"42","author":"R. Jones","year":"2005","journal-title":"Journal of Management Studies"},{"issue":"2","key":"75","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1016\/0378-7206(95)00050-X","article-title":"The temporal nature of IS benefits: A longitudinal study","volume":"30","author":"J. Jurison","year":"1996","journal-title":"Information & Management"},{"issue":"2","key":"76","doi-asserted-by":"crossref","first-page":"183","DOI":"10.2307\/249751","article-title":"Information technology adoption across time: A cross-sectional comparison of pre-adoption and post-adoption beliefs","volume":"23","author":"E. Karahanna","year":"1999","journal-title":"MIS Quarterly"},{"issue":"2","key":"77","doi-asserted-by":"crossref","first-page":"175","DOI":"10.1287\/isre.1040.0022","article-title":"Impact of environmental uncertainty and task characteristics on user satisfaction with data","volume":"15","author":"J. Karimi","year":"2004","journal-title":"Information Systems Research"},{"issue":"3","key":"78","doi-asserted-by":"crossref","first-page":"129","DOI":"10.2753\/MIS0742-1222230306","article-title":"Strategic alignment between business and information technology: A knowledge-based view of behaviors, outcome, and consequences","volume":"23","author":"G. Kearns","year":"2006-7","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"79","doi-asserted-by":"crossref","first-page":"24","DOI":"10.1145\/358527.358543","article-title":"Information systems and organizational change","volume":"24","author":"P. Keen","year":"1981","journal-title":"Communications of the ACM"},{"issue":"2","key":"80","first-page":"93","article-title":"The influence of individual, task, organizational support, and subject norm factors on the adoption of groupware","volume":"9","author":"D. Kim","year":"2006","journal-title":"Academy of Information and Management Sciences Journal"},{"issue":"4","key":"81","doi-asserted-by":"crossref","first-page":"418","DOI":"10.1287\/isre.1050.0070","article-title":"Two competing perspectives on automatic use: A theoretical and empirical comparison","volume":"16","author":"S. Kim","year":"2005","journal-title":"Information Systems Research"},{"issue":"6","key":"82","doi-asserted-by":"crossref","first-page":"751","DOI":"10.1057\/palgrave.ejis.3000719","article-title":"An empirical examination of patient-physician portal acceptance","volume":"16","author":"R. Klein","year":"2007","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"83","first-page":"35","article-title":"Extending the technology acceptance model and the task-technology fit model to consumer e-commerce","volume":"22","author":"I. Klopping","year":"2004","journal-title":"Information Technology, Learning, and Performance Journal"},{"issue":"11","key":"84","doi-asserted-by":"crossref","first-page":"1141","DOI":"10.1016\/j.ijhcs.2006.07.001","article-title":"Predicting user satisfaction, strain and system usage of employee self-services","volume":"64","author":"U. Konradt","year":"2006","journal-title":"International Journal of Human-Computer Studies"},{"issue":"3","key":"85","doi-asserted-by":"crossref","first-page":"309","DOI":"10.2753\/MIS0742-1222230311","article-title":"A knowledge management success model: Theoretical development and empirical validation","volume":"23","author":"U. Kulkarni","year":"2006-7","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"86","doi-asserted-by":"crossref","first-page":"169","DOI":"10.1080\/07421222.2003.11045768","article-title":"A taxonomy of antecedents of information systems success: Variable analysis studies","volume":"20","author":"K. Larsen","year":"2003","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"87","doi-asserted-by":"crossref","first-page":"63","DOI":"10.1080\/07421222.1999.11518246","article-title":"Adoption and utilization of commercial software packages: Exploring utilization equilibria, transitions, triggers, and tracks","volume":"16","author":"K. Lassila","year":"1999","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"88","doi-asserted-by":"crossref","first-page":"418","DOI":"10.1016\/j.im.2007.03.004","article-title":"ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success","volume":"44","author":"C. Law","year":"2007","journal-title":"Information & Management"},{"issue":"2","key":"89","doi-asserted-by":"crossref","first-page":"195","DOI":"10.2307\/249801","article-title":"Exploring individual user satisfaction within user-led development","volume":"17","author":"M. Lawrence","year":"1993","journal-title":"MIS Quarterly"},{"key":"90","first-page":"1144","volume-title":"Handbook of Organizations","author":"H. Leavitt","year":"1965"},{"issue":"2","key":"91","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1145\/1240616.1240621","article-title":"The perceptual evaluation of information systems using the construct of user satisfaction: Case study of a large French group","volume":"38","author":"A. Leclercq","year":"2007","journal-title":"ACM SIGMIS Database"},{"issue":"4","key":"92","doi-asserted-by":"crossref","first-page":"729","DOI":"10.1109\/TEM.2007.906851","article-title":"Transfer from offline trust to key online perceptions: An empirical study","volume":"54","author":"K. Lee","year":"2007","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"8","key":"93","doi-asserted-by":"crossref","first-page":"1095","DOI":"10.1016\/j.im.2003.10.007","article-title":"Acceptance of Internet-based learning medium: The role of extrinsic and intrinsic motivation","volume":"42","author":"M. Lee","year":"2005","journal-title":"Information & Management"},{"issue":"3","key":"94","doi-asserted-by":"crossref","first-page":"168","DOI":"10.1057\/palgrave.ejis.3000460","article-title":"Business use of Internet-based information systems: The case of Korea","volume":"12","author":"S. Lee","year":"2003","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"95","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1142\/S0219622004000040","article-title":"Impact of data warehousing on organizational performance of retailing firms","volume":"3","author":"S. Lee","year":"2004","journal-title":"International Journal of Information Technology & Decision Making"},{"issue":"2","key":"96","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1108\/02635570710723787","article-title":"ASP system utilization: Customer satisfaction and user performance","volume":"107","author":"S. Lee","year":"2007","journal-title":"Industrial Management & Data Systems"},{"issue":"5","key":"97","doi-asserted-by":"crossref","first-page":"1125","DOI":"10.2307\/256649","article-title":"Developer-user interaction and user satisfaction in Internal technology transfer","volume":"36","author":"D. Leonard-Barton","year":"1993","journal-title":"Academy of Management Journal"},{"issue":"4","key":"98","doi-asserted-by":"crossref","first-page":"381","DOI":"10.1007\/s10726-006-9056-4","article-title":"A cross-regional exploration of barriers to the adoption and use of electronic meeting systems","volume":"16","author":"L. Lewis","year":"2007","journal-title":"Group Decision and Negotiation"},{"issue":"2","key":"99","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1057\/palgrave.ejis.3000531","article-title":"Managing user acceptance towards enterprise resource planning (ERP) systems\u2014Understanding the dissonance between user expectations and managerial policies","volume":"14","author":"E. Lim","year":"2005","journal-title":"European Journal of Information Systems"},{"issue":"3","key":"100","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1207\/s15327744joce1403_01","article-title":"CASE tools usage and impact on system development performance","volume":"14","author":"M. Limayem","year":"2004","journal-title":"Journal of Organizational Computing and Electronic Commerce"},{"issue":"3","key":"101","doi-asserted-by":"crossref","first-page":"228","DOI":"10.1057\/palgrave.ejis.3000670","article-title":"Use of innovative content integration information technology at the point of sale","volume":"16","author":"C. Loebbecke","year":"2007","journal-title":"European Journal of Information Systems"},{"issue":"16","key":"102","first-page":"142","article-title":"Assessing leading institutions, faculty, and articles in premier information systems research journals","volume":"20","author":"P. Lowry","year":"2007","journal-title":"Communications of the Association for Information Systems"},{"issue":"2","key":"103","doi-asserted-by":"crossref","first-page":"291","DOI":"10.1111\/j.1540-5915.1999.tb01611.x","article-title":"Technology use and performance: A field study of broker workstations","volume":"30","author":"H. Lucas","year":"1999","journal-title":"Decision Sciences"},{"issue":"4","key":"104","doi-asserted-by":"crossref","first-page":"286","DOI":"10.1057\/palgrave.ejis.3000512","article-title":"User participation in decision support systems development: Influencing system outcomes","volume":"13","author":"T. Lynch","year":"2004","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"105","doi-asserted-by":"crossref","first-page":"117","DOI":"10.1080\/07421222.2003.11045840","article-title":"A multidimensional commitment model of volitional systems adoption and usage behavior","volume":"22","author":"Y. Malhotra","year":"2005","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"106","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1016\/S0378-7206(03)00031-4","article-title":"A system implementation study: Management commitment to project management","volume":"41","author":"R. Marble","year":"2003","journal-title":"Information & Management"},{"issue":"4","key":"107","first-page":"69","article-title":"Information orientation: People, technology and the bottom line","volume":"41","author":"D. Marchand","year":"2000","journal-title":"Sloan Management Review"},{"issue":"4","key":"108","first-page":"11","article-title":"If we build it, they will come: Designing information systems that people want to use","volume":"35","author":"M. Markus","year":"1994","journal-title":"Sloan Management Review"},{"issue":"3","key":"109","doi-asserted-by":"crossref","first-page":"33","DOI":"10.4018\/irmj.2000070104","article-title":"Technology acceptance and performance: An investigation into requisite knowledge","volume":"13","author":"T. Marshall","year":"2000","journal-title":"Information Resources Management Journal"},{"issue":"4","key":"110","doi-asserted-by":"crossref","first-page":"809","DOI":"10.2307\/25148821","article-title":"Dispositional factors in Internet use: Personality versus cognitive style","volume":"31","author":"J. McElroy","year":"2007","journal-title":"MIS Quarterly"},{"issue":"1","key":"111","doi-asserted-by":"crossref","first-page":"41","DOI":"10.4018\/joeuc.2004010103","article-title":"The effect of end user development on end user success","volume":"16","author":"T. McGill","year":"2004","journal-title":"Journal of Organizational and End User Computing"},{"issue":"3","key":"112","doi-asserted-by":"crossref","first-page":"355","DOI":"10.1016\/j.dss.2004.01.002","article-title":"The role of spreadsheet knowledge in user-developed application success","volume":"39","author":"T. McGill","year":"2005","journal-title":"Decision Support Systems"},{"issue":"4","key":"113","doi-asserted-by":"crossref","first-page":"427","DOI":"10.2307\/249523","article-title":"The relationship between user participation and user satisfaction: An investigation of four contingency factors","volume":"18","author":"J. McKeen","year":"1994","journal-title":"MIS Quarterly"},{"issue":"1","key":"114","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1287\/isre.1070.0115","article-title":"Antecedents and consequences of Internet use in procurement: An empirical investigation of U. S. manufacturing firms","volume":"18","author":"A. Mishra","year":"2007","journal-title":"Information Systems Research"},{"issue":"1","key":"115","doi-asserted-by":"crossref","first-page":"298","DOI":"10.1016\/j.dss.2007.04.003","article-title":"A temporal approach to expectations and desires from knowledge management systems","volume":"44","author":"D. Nevo","year":"2007","journal-title":"Decision Support Systems"},{"issue":"4","key":"116","doi-asserted-by":"crossref","first-page":"332","DOI":"10.1287\/isre.1060.0103","article-title":"Perceived information quality in data exchanges: Effects on risk, trust, and intention to use","volume":"17","author":"A. Nicolaou","year":"2006","journal-title":"Information Systems Research"},{"issue":"8","key":"117","doi-asserted-by":"crossref","first-page":"1227","DOI":"10.1108\/02635570710822831","article-title":"Intranet usage and managers' performance in the port industry","volume":"107","author":"M. Norzaidi","year":"2007","journal-title":"Industrial Management & Data Systems"},{"issue":"10","key":"118","doi-asserted-by":"crossref","first-page":"860","DOI":"10.1111\/j.1559-1816.1987.tb00295.x","article-title":"Research integration for psychologists: An overview of approaches","volume":"17","author":"L. Oliver","year":"1987","journal-title":"Journal of Applied Social Psychology"},{"issue":"5","key":"119","doi-asserted-by":"crossref","first-page":"641","DOI":"10.1016\/j.is.2006.04.001","article-title":"The role of information technology in achieving the organisation's strategic development goals: A case study","volume":"32","author":"M. Olugbode","year":"2007","journal-title":"Information Systems"},{"issue":"3","key":"120","doi-asserted-by":"crossref","first-page":"159","DOI":"10.1016\/j.im.2008.12.006","article-title":"A meta-analytic assessment of the DeLone and McLean IS success model: An examination of IS success at the individual level","volume":"46","author":"S. Petter","year":"2009","journal-title":"Information & Management"},{"issue":"3","key":"121","doi-asserted-by":"crossref","first-page":"236","DOI":"10.1057\/ejis.2008.15","article-title":"Measuring information systems success: Models, dimensions, measures, and interrelationships","volume":"17","author":"S. Petter","year":"2008","journal-title":"European Journal of Information Systems"},{"issue":"2","key":"122","doi-asserted-by":"crossref","first-page":"173","DOI":"10.2307\/249687","article-title":"Service quality: A measure of information systems effectiveness","volume":"19","author":"L. Pitt","year":"1995","journal-title":"MIS Quarterly"},{"issue":"2","key":"123","doi-asserted-by":"crossref","first-page":"157","DOI":"10.1080\/07421222.1994.11518044","article-title":"Implementation of electronic data interchange: An innovation diffusion perspective","volume":"11","author":"G. Premkumar","year":"1994","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"124","first-page":"5","article-title":"Assessing the validity of IS success models: An empirical test and theoretical analysis","volume":"13","author":"A. Rai","year":"2002","journal-title":"Information Systems Research"},{"issue":"4","key":"125","doi-asserted-by":"crossref","first-page":"313","DOI":"10.1002\/mar.20061","article-title":"The moderating effect of on-line experience on the antecedents and consequences of on-line satisfaction","volume":"22","author":"W. Rodgers","year":"2005","journal-title":"Psychology & Marketing"},{"issue":"12","key":"126","doi-asserted-by":"crossref","first-page":"1849","DOI":"10.1287\/mnsc.1060.0583","article-title":"Information system success: Individual and organizational determinants","volume":"52","author":"R. Sabherwal","year":"2006","journal-title":"Management Science"},{"issue":"3","key":"127","doi-asserted-by":"crossref","first-page":"261","DOI":"10.1057\/palgrave.ejis.3000615","article-title":"Contextual influences on user satisfaction with mobile computing: Findings from two healthcare organizations","volume":"15","author":"R. Scheepers","year":"2006","journal-title":"European Journal of Information Systems"},{"issue":"4","key":"128","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1080\/07421222.2001.11045662","article-title":"Identifying software project risks: An international Delphi study","volume":"17","author":"R. Schmidt","year":"2001","journal-title":"Journal of Management Information Systems"},{"key":"129","article-title":"IT quality and e-government net benefits: A citizen perspective","author":"M. Scott","year":"2011"},{"issue":"3","key":"130","doi-asserted-by":"crossref","first-page":"240","DOI":"10.1287\/isre.8.3.240","article-title":"A respecification and extension of the DeLone and McLean model of IS success","volume":"8","author":"P. Seddon","year":"1997","journal-title":"Information Systems Research"},{"key":"131","first-page":"99","article-title":"A partial test and development of the DeLone and McLean model of IS success","author":"P. Seddon","year":"1994"},{"key":"132","article-title":"A factor and structural equation analysis of the enterprise systems success measurement model","author":"D. Sedera","year":"2004"},{"issue":"2","key":"133","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1016\/S0378-7206(01)00138-0","article-title":"Having expectations of information systems benefits that match received benefits: Does it really matter?","volume":"40","author":"D. Staples","year":"2002","journal-title":"Information & Management"},{"issue":"6","key":"134","doi-asserted-by":"crossref","first-page":"465","DOI":"10.1080\/01449290600571610","article-title":"The impact of information technology on individual and firm marketing performance","volume":"26","author":"R. Stone","year":"2007","journal-title":"Behaviour & Information Technology"},{"issue":"2-3","key":"135","doi-asserted-by":"crossref","first-page":"96","DOI":"10.1145\/1161345.1161358","article-title":"Extending task technology fit with computer self-efficacy","volume":"37","author":"D. Strong","year":"2006","journal-title":"Database for Advances in Information Systems"},{"issue":"4","key":"136","doi-asserted-by":"crossref","first-page":"293","DOI":"10.1016\/j.jsis.2006.07.002","article-title":"Information systems assimilation in Indian organizations: An examination of strategic and organizational imperatives","volume":"15","author":"M. Tarafdar","year":"2006","journal-title":"Journal of Strategic Information Systems"},{"issue":"4","key":"137","doi-asserted-by":"crossref","first-page":"561","DOI":"10.2307\/249633","article-title":"Assessing IT usage: The role of prior experience","volume":"19","author":"S. Taylor","year":"1995","journal-title":"MIS Quarterly"},{"issue":"2","key":"138","doi-asserted-by":"crossref","first-page":"144","DOI":"10.1287\/isre.6.2.144","article-title":"Understanding information technology usage: A test of competing models","volume":"6","author":"S. Taylor","year":"1995","journal-title":"Information Systems Research"},{"issue":"5","key":"139","doi-asserted-by":"crossref","first-page":"611","DOI":"10.1016\/S0305-0483(98)00007-3","article-title":"An empirical study of the performance impact of computerization in the retail industry","volume":"26","author":"T. Teo","year":"1998","journal-title":"Omega"},{"issue":"1","key":"140","doi-asserted-by":"crossref","first-page":"167","DOI":"10.1080\/07421222.1994.11518035","article-title":"Influence of experience on personal computer utilization: Testing a conceptual model","volume":"11","author":"R. Thompson","year":"1994","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"141","doi-asserted-by":"crossref","first-page":"248","DOI":"10.1287\/isre.7.2.248","article-title":"Top management support, external expertise and information systems implementation in small businesses","volume":"7","author":"J. Thong","year":"1996","journal-title":"Information Systems Research"},{"issue":"4","key":"142","doi-asserted-by":"crossref","first-page":"695","DOI":"10.2307\/25148660","article-title":"User acceptance of hedonic information systems","volume":"28","author":"H. van der Heijden","year":"2004","journal-title":"MIS Quarterly"},{"issue":"3","key":"143","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1080\/07421222.1996.11518134","article-title":"Lotus Notes and collaboration: Plus ca change \u2026","volume":"13","author":"B. Vandenbosch","year":"1996-97","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"144","doi-asserted-by":"crossref","first-page":"451","DOI":"10.1111\/j.1540-5915.1996.tb01822.x","article-title":"A model of the antecedents of perceived ease of use: Development and test","volume":"27","author":"V. Venkatesh","year":"1996","journal-title":"Decision Sciences"},{"issue":"2","key":"145","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1287\/mnsc.46.2.186.11926","article-title":"A theoretical extension of the technology acceptance model: Four longitudinal field studies","volume":"46","author":"V. Venkatesh","year":"2000","journal-title":"Management Science"},{"issue":"3","key":"146","doi-asserted-by":"crossref","first-page":"661","DOI":"10.1111\/j.1744-6570.2002.tb00125.x","article-title":"Telecommuting technology implementations: A withinand between-subjects longitudinal field study","volume":"55","author":"V. Venkatesh","year":"2002","journal-title":"Personnel Psychology"},{"issue":"1","key":"147","doi-asserted-by":"crossref","first-page":"115","DOI":"10.2307\/3250981","article-title":"Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior","volume":"24","author":"V. Venkatesh","year":"2000","journal-title":"MIS Quarterly"},{"issue":"3","key":"148","doi-asserted-by":"crossref","first-page":"425","DOI":"10.2307\/30036540","article-title":"User acceptance of information technology: Toward a unified view","volume":"27","author":"V. Venkatesh","year":"2003","journal-title":"MIS Quarterly"},{"issue":"1","key":"149","doi-asserted-by":"crossref","first-page":"263","DOI":"10.2753\/MIS0742-1222230109","article-title":"ERP misfit: Country of origin and organizational factors","volume":"23","author":"E. Wang","year":"2006","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"150","doi-asserted-by":"crossref","first-page":"17","DOI":"10.2307\/3250957","article-title":"An empirical investigation of the factors affecting data warehousing success","volume":"25","author":"B. Wixom","year":"2001","journal-title":"MIS Quarterly"},{"issue":"1","key":"151","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1016\/S0167-9236(03)00062-9","article-title":"It's all about attitude: Revisiting the technology acceptance model","volume":"38","author":"H. Yang","year":"2004","journal-title":"Decision Support Systems"},{"issue":"4","key":"152","doi-asserted-by":"crossref","first-page":"431","DOI":"10.1016\/S1071-5819(03)00114-9","article-title":"Predicting the use of Web-based information systems: Selfefficacy, enjoyment, learning goal orientation, and the technology acceptance model","volume":"59","author":"M. Yi","year":"2003","journal-title":"International Journal of Human-Computer Studies"},{"issue":"1","key":"153","doi-asserted-by":"crossref","first-page":"225","DOI":"10.1080\/07421222.1995.11518076","article-title":"Assessing expert systems impact on users' jobs","volume":"12","author":"Y. Yoon","year":"1995","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"154","doi-asserted-by":"crossref","first-page":"83","DOI":"10.2307\/249712","article-title":"Exploring the factors associated with expert system success","volume":"19","author":"Y. Yoon","year":"1995","journal-title":"MIS Quarterly"},{"issue":"2-3","key":"155","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1016\/S0923-4748(98)00011-3","article-title":"Exploring expert system success factors for business process reengineering","volume":"15","author":"Y. Yoon","year":"1998","journal-title":"Journal of Engineering and Technology Management"},{"issue":"4","key":"156","doi-asserted-by":"crossref","first-page":"461","DOI":"10.1109\/TEM.2005.856568","article-title":"A consumer perspective of e-service quality","volume":"52","author":"X. Zhang","year":"2005","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"1","key":"157","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1287\/isre.1050.0045","article-title":"Post-adoption variations in usage and value of e-business by organizations: Cross-country evidence from the retail industry","volume":"16","author":"K. Zhu","year":"2005","journal-title":"Information Systems Research"},{"key":"158","volume-title":"In the Age of the Smart Machine: The Future of Work and Power","author":"S. Zuboff","year":"1988"},{"issue":"2","key":"159","doi-asserted-by":"crossref","first-page":"157","DOI":"10.1016\/j.im.2005.04.002","article-title":"User satisfaction from commercial Web sites: The effect of design and use","volume":"43","author":"M. Zviran","year":"2006","journal-title":"Information & Management"},{"issue":"3","key":"160","first-page":"43","article-title":"Measuring user satisfaction and perceived usefulness in the ERP context","volume":"45","author":"M. Zviran","year":"2005","journal-title":"Journal of Computer Information Systems"}],"container-title":["Journal of Management Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.2753\/MIS0742-1222290401","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,7,14]],"date-time":"2019-07-14T23:32:02Z","timestamp":1563147122000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.2753\/MIS0742-1222290401"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013,4]]},"references-count":160,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2014,12,8]]},"published-print":{"date-parts":[[2013,4]]}},"alternative-id":["10.2753\/MIS0742-1222290401"],"URL":"https:\/\/doi.org\/10.2753\/mis0742-1222290401","relation":{},"ISSN":["0742-1222","1557-928X"],"issn-type":[{"value":"0742-1222","type":"print"},{"value":"1557-928X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2013,4]]}}}