{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,9]],"date-time":"2026-06-09T21:04:45Z","timestamp":1781039085363,"version":"3.54.1"},"reference-count":87,"publisher":"Informa UK Limited","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of Management Information Systems"],"published-print":{"date-parts":[[2013,7]]},"DOI":"10.2753\/mis0742-1222300108","type":"journal-article","created":{"date-parts":[[2013,8,20]],"date-time":"2013-08-20T01:05:02Z","timestamp":1376960702000},"page":"261-292","source":"Crossref","is-referenced-by-count":66,"title":["A Test of Two Models of Value Creation in Virtual Communities"],"prefix":"10.1080","volume":"30","author":[{"given":"Constance Elise","family":"Porter","sequence":"first","affiliation":[{"name":"a Jones Graduate School of Business, Rice University"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sarv","family":"Devaraj","sequence":"additional","affiliation":[{"name":"b University of Notre Dame"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Daewon","family":"Sun","sequence":"additional","affiliation":[{"name":"c Mendoza College of Business, University of Notre Dame"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2014,12,8]]},"reference":[{"issue":"6-7","key":"1","doi-asserted-by":"crossref","first-page":"493","DOI":"10.1002\/smj.187","article-title":"Value creation in e-business","volume":"22","author":"R. Amit","year":"2001","journal-title":"Strategic Management Journal"},{"key":"2","volume-title":"Consumer Behavior: A Strategic Approach","author":"H. Assael","year":"2004"},{"issue":"7","key":"3","doi-asserted-by":"crossref","first-page":"871","DOI":"10.1287\/mnsc.49.7.871.16385","article-title":"Customer satisfaction in virtual environments: A study of online investing","volume":"49","author":"S. Balasubramanin","year":"2003","journal-title":"Management Science"},{"issue":"3","key":"4","doi-asserted-by":"crossref","first-page":"326","DOI":"10.1177\/1094428104266014","article-title":"The practical utility of importance measures in assessing the relative importance of work-related perceptions and organizational characteristics on work-related outcomes","volume":"7","author":"B. Baltes","year":"2004","journal-title":"Organizational Research Methods"},{"issue":"2","key":"5","doi-asserted-by":"crossref","first-page":"166","DOI":"10.1177\/109467050032005","article-title":"Word-of-mouth processes within a services purchase decision context","volume":"3","author":"H. Bansal","year":"2000","journal-title":"Journal of Service Research"},{"issue":"1","key":"6","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1080\/00224545.1977.9923990","article-title":"Attributional focus as a determinant of information selection","volume":"101","author":"J. Bassili","year":"1977","journal-title":"Journal of Social Psychology"},{"issue":"3","key":"7","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1002\/dir.1014","article-title":"Internet forums as influential sources of consumer information","volume":"15","author":"B. Bickart","year":"2001","journal-title":"Journal of Interactive Marketing"},{"issue":"4","key":"8","doi-asserted-by":"crossref","first-page":"480","DOI":"10.1111\/j.1937-5956.2002.tb00473.x","article-title":"Drivers of internet purchasing success","volume":"11","author":"K. Boyer","year":"2002","journal-title":"Production and Operations Management"},{"issue":"3","key":"9","doi-asserted-by":"crossref","first-page":"350","DOI":"10.1086\/209118","article-title":"Social ties and word-of-mouth referral behavior","volume":"14","author":"J. Brown","year":"1987","journal-title":"Journal of Consumer Research"},{"issue":"2","key":"10","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1177\/0092070304268417","article-title":"Spreading the word: Investigating antecedents of consumers' positive word-of-mouth intentions and behaviors in a retailing context","volume":"33","author":"T. Brown","year":"2005","journal-title":"Journal of the Academy of Marketing Science"},{"key":"11","unstructured":"Bughin, J.; Chui, M.; and Manyika, J. Clouds, big data, and smart assets: Ten tech-enabled business trends to watch. <i>McKinsey Quarterly<\/i> (August 2010) (available at <a target=\"_blank\" href='http:\/\/www.mckinsey.com\/insights\/high_tech_telecoms_internet\/clouds_big_data_and_smart_assets_ten_tech-enabled_business_trends_to_watch\/'>www.mckinsey.com\/insights\/high_tech_telecoms_internet\/clouds_big_data_and_smart_assets_ten_tech-enabled_business_trends_to_watch\/<\/a>"},{"key":"12","unstructured":"Bughin, J.; Doogan, J.; and Vetvik, O. J. A new way to measure word-of-mouth marketing. <i>McKinsey Quarterly<\/i> (April 2010) (available at <a target=\"_blank\" href='http:\/\/www.mckinsey.com\/insights\/marketing_sales\/a_new_way_to_measure_word-of-mouth_marketing\/'>www.mckinsey.com\/insights\/marketing_sales\/a_new_way_to_measure_word-of-mouth_marketing\/<\/a>"},{"issue":"4","key":"13","doi-asserted-by":"crossref","first-page":"346","DOI":"10.1287\/isre.12.4.346.9703","article-title":"Membership size, communication activity and sustainability: A resource-based model of online social structures","volume":"12","author":"B. Butler","year":"2001","journal-title":"Information Systems Research"},{"issue":"3","key":"14","doi-asserted-by":"crossref","first-page":"345","DOI":"10.1509\/jmkr.43.3.345","article-title":"The effect of word of mouth on sales: Online book reviews","volume":"43","author":"J. Chevalier","year":"2006","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"15","doi-asserted-by":"crossref","first-page":"64","DOI":"10.2307\/3150876","article-title":"A paradigm for developing better measures of marketing constructs","volume":"16","author":"G. Churchill","year":"1979","journal-title":"Journal of Marketing Research"},{"issue":"6","key":"16","doi-asserted-by":"crossref","first-page":"1033","DOI":"10.1016\/j.joep.2012.06.005","article-title":"Seeking the opinions of others online: Evidence of evaluation overshoot","volume":"33","author":"B. Coker","year":"2012","journal-title":"Journal of Economic Psychology"},{"key":"17","unstructured":"Court, D.; Elsinga, D.; Mudler, S.; and Jorgen Vetvik, O. The consumer decision journey. <i>McKinsey Quarterly<\/i> (June 2009) (available at <a target=\"_blank\" href='http:\/\/www.mckinsey.com\/insights\/marketing_sales\/the_consumer_decision_journey\/'>www.mckinsey.com\/insights\/marketing_sales\/the_consumer_decision_journey\/<\/a>"},{"issue":"10","key":"18","doi-asserted-by":"crossref","first-page":"1407","DOI":"10.1287\/mnsc.49.10.1407.17308","article-title":"The digitization of word of mouth: Promise and challenges of online feedback mechanisms","volume":"49","author":"C. Dellarocas","year":"2003","journal-title":"Management Science"},{"key":"19","first-page":"44","volume-title":"Inside Consumption: Consumer Motives, Goals, and Desires","author":"G. De Mello","year":"2005"},{"issue":"2","key":"20","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1086\/519144","article-title":"Threats to hope and motivated reasoning of product information","volume":"34","author":"G. De Mello","year":"2007","journal-title":"Journal of Consumer Research"},{"issue":"3","key":"21","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1016\/j.ijresmar.2003.12.004","article-title":"A social influence model of consumer participation in network- and small-group-based virtual communities","volume":"21","author":"U. Dholakia","year":"2004","journal-title":"International Journal of Research in Marketing"},{"issue":"2","key":"22","doi-asserted-by":"crossref","first-page":"35","DOI":"10.2307\/1251829","article-title":"An examination of the nature of trust in buyer-seller relationships","volume":"61","author":"P. Doney","year":"1997","journal-title":"Journal of Marketing"},{"issue":"3","key":"23","doi-asserted-by":"crossref","first-page":"601","DOI":"10.5465\/amr.1998.926629","article-title":"Understanding the influence of national culture on the development of trust","volume":"23","author":"P. Doney","year":"1998","journal-title":"Academy of Management Review"},{"issue":"4","key":"24","doi-asserted-by":"crossref","first-page":"548","DOI":"10.1086\/209135","article-title":"Recent attribution research in consumer behavior: A review and new directions","volume":"14","author":"V. Folkes","year":"1988","journal-title":"Journal of Consumer Research"},{"issue":"3","key":"25","doi-asserted-by":"crossref","first-page":"291","DOI":"10.1287\/isre.1080.0193","article-title":"Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets","volume":"19","author":"C. Forman","year":"2008","journal-title":"Information Systems Research"},{"issue":"3","key":"26","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1080\/07421222.2004.11045818","article-title":"Health of electronic communities: An evolutionary game approach","volume":"21","author":"X. Geng","year":"2004-5","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"27","doi-asserted-by":"crossref","first-page":"545","DOI":"10.1287\/mksc.1040.0071","article-title":"Using online conversations to study word-of-mouth communication","volume":"23","author":"D. Godes","year":"2004","journal-title":"Marketing Science"},{"issue":"1","key":"28","doi-asserted-by":"crossref","first-page":"182","DOI":"10.1287\/isre.1100.0343","article-title":"The impact of external word-of-mouth sources on retailer sales of high-involvement products","volume":"23","author":"B. Gu","year":"2012","journal-title":"Information Systems Research"},{"issue":"1","key":"29","doi-asserted-by":"crossref","first-page":"68","DOI":"10.1287\/isre.1070.0114","article-title":"Competition among virtual communities and user valuation: The case of investing-related communities","volume":"18","author":"B. Gu","year":"2007","journal-title":"Information Systems Research"},{"key":"30","first-page":"141","volume-title":"Cognitive Responses in Persuasion","author":"R. Hass","year":"1981"},{"key":"31","volume-title":"Consumer Behavior: Building Marketing Strategy","author":"D. Hawkins","year":"2004"},{"issue":"3","key":"32","doi-asserted-by":"crossref","first-page":"305","DOI":"10.1006\/obhd.1995.1024","article-title":"Interaction with other increases decision confidence but not decision quality: Evidence against information collection views of interactive decision making","volume":"61","author":"C. Heath","year":"1995","journal-title":"Organizational Behavior and Human Decision Processes"},{"key":"33","unstructured":"Hofer-Shall, Z., and Vittal, S. Defining social intelligence. Forrester Research Report, Cambridge, MA, May 18, 2012."},{"key":"34","volume-title":"Culture's Consequences","author":"G. Hofstede","year":"1980"},{"issue":"1","key":"35","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/10705519909540118","article-title":"Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives","volume":"6","author":"L. Hu","year":"1999","journal-title":"Structural Equation Modeling"},{"issue":"4","key":"36","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1080\/07421222.1998.11518185","article-title":"Is anybody out there? Antecedents of trust in global virtual teams","volume":"14","author":"S. Jarvenpaa","year":"1998","journal-title":"Journal of Management Information Systems"},{"key":"37","first-page":"446","volume-title":"Advances in Consumer Research","volume":"25","author":"C. Jarvis","year":"1998"},{"issue":"4","key":"38","doi-asserted-by":"crossref","first-page":"557","DOI":"10.1037\/0022-3514.80.4.557","article-title":"Confirmation bias in sequential information search after preliminary decisions: An expansion of dissonance theoretical research on selective exposure to information","volume":"80","author":"E. Jonas","year":"2001","journal-title":"Journal of Personality and Social Psychology"},{"key":"39","volume-title":"Latent Variable Scores and Their Uses","author":"K. J\u00f6reskog","year":"2000"},{"key":"40","volume-title":"LISREL 7: A Guide to the Program and Applications","author":"K. J\u00f6reskog","year":"1989"},{"issue":"4","key":"41","doi-asserted-by":"crossref","first-page":"415","DOI":"10.1023\/A:1010022226639","article-title":"Electronic communities in e-business: Their role and issues","volume":"1","author":"P. Kannan","year":"2000","journal-title":"Information Systems Frontiers"},{"issue":"2","key":"42","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1037\/h0034225","article-title":"The process of causal attribution","volume":"28","author":"H. Kelley","year":"1973","journal-title":"American Psychologist"},{"issue":"4","key":"43","doi-asserted-by":"crossref","first-page":"13","DOI":"10.2753\/MIS0742-1222240401","article-title":"Self-perception-based versus transference-based trust determinants in computer-mediated transactions: A cross-cultural comparison study","volume":"24","author":"D. Kim","year":"2008","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"44","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1509\/jmkr.39.1.61.18935","article-title":"The field behind the screen: Using netnography for marketing research in online communities","volume":"39","author":"R. Kozinets","year":"2002","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"45","doi-asserted-by":"crossref","first-page":"175","DOI":"10.1016\/j.im.2006.12.002","article-title":"Trust transference in brick and click retailers: An investigation of the before-online-visit phase","volume":"44","author":"H. Kuan","year":"2007","journal-title":"Information & Management"},{"issue":"3","key":"46","doi-asserted-by":"crossref","first-page":"480","DOI":"10.1037\/0033-2909.108.3.480","article-title":"The case for motivated reasoning","volume":"108","author":"Z. Kunda","year":"1990","journal-title":"Psychological Bulletin"},{"issue":"1","key":"47","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1207\/S15327663JCP1101_5","article-title":"Consumers' responses to negative word-of-mouth communication: An attribution theory perspective","volume":"11","author":"R. Laczniak","year":"2001","journal-title":"Journal of Consumer Psychology"},{"issue":"4","key":"48","doi-asserted-by":"crossref","first-page":"337","DOI":"10.1007\/BF02729294","article-title":"Word of mouth activity as information search: A reappraisal","volume":"3","author":"S. Lampert","year":"1975","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"4","key":"49","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1080\/07421222.2005.11045825","article-title":"Design, implementation, and evaluation of trust-supporting components in virtual communities for patients","volume":"21","author":"J. Leimeister","year":"2005","journal-title":"Journal of Management Information Systems"},{"issue":"6","key":"50","doi-asserted-by":"crossref","first-page":"991","DOI":"10.1177\/0149206306294405","article-title":"Models of interpersonal trust development: Theoretical approaches, empirical evidence, and future directions","volume":"32","author":"R. Lewicki","year":"2006","journal-title":"Journal of Management"},{"issue":"2","key":"51","doi-asserted-by":"crossref","first-page":"233","DOI":"10.2753\/MIS0742-1222230210","article-title":"Do I trust you online, and if so, will I buy? An empirical study of two trust-building strategies","volume":"23","author":"K. Lim","year":"2006","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"52","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1509\/jmkg.70.3.74","article-title":"Word of mouth for movies: Its dynamics and impact on box office revenue","volume":"70","author":"Y. Liu","year":"2006","journal-title":"Journal of Marketing"},{"issue":"1","key":"53","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1287\/isre.1070.0113","article-title":"Through a glass darkly: Information technology design, identity verification, and knowledge contribution in online communities","volume":"18","author":"M. Ma","year":"2007","journal-title":"Information Systems Research"},{"issue":"1","key":"54","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1080\/10705519409539960","article-title":"Confirmatory factor analysis models of factorial invariance: A multifaceted approach","volume":"1","author":"H. Marsh","year":"1994","journal-title":"Structural Equation Modeling"},{"issue":"6","key":"55","doi-asserted-by":"crossref","first-page":"832","DOI":"10.1086\/523291","article-title":"Social capital production in a virtual P3 community","volume":"34","author":"C. Mathwick","year":"2008","journal-title":"Journal of Consumer Research"},{"issue":"3","key":"56","doi-asserted-by":"crossref","first-page":"709","DOI":"10.5465\/amr.1995.9508080335","article-title":"An integrative model of organizational trust","volume":"20","author":"R. Mayer","year":"1995","journal-title":"Academy of Management Review"},{"issue":"1","key":"57","doi-asserted-by":"crossref","first-page":"24","DOI":"10.2307\/256727","article-title":"Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations","volume":"38","author":"D. McAllister","year":"1995","journal-title":"Academy of Management Journal"},{"issue":"3","key":"58","doi-asserted-by":"crossref","first-page":"296","DOI":"10.1287\/isre.13.3.296.76","article-title":"The measurement of Web-customer satisfaction: An expectation and disconfirmation approach","volume":"13","author":"V. McKinney","year":"2002","journal-title":"Information Systems Research"},{"issue":"3","key":"59","doi-asserted-by":"crossref","first-page":"305","DOI":"10.1002\/smj.735","article-title":"Strategies for online communities","volume":"30","author":"K. Miller","year":"2009","journal-title":"Strategic Management Journal"},{"issue":"3","key":"60","doi-asserted-by":"crossref","first-page":"331","DOI":"10.2307\/3172885","article-title":"Antecedents of the attraction effect: An information-processing approach","volume":"30","author":"S. Mishra","year":"1993","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"61","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1086\/208756","article-title":"The attribution process in consumer decision making","volume":"6","author":"R. Mizerski","year":"1979","journal-title":"Journal of Consumer Research"},{"issue":"4","key":"62","doi-asserted-by":"crossref","first-page":"806","DOI":"10.1086\/426615","article-title":"Giving firms an \"e\" for effort: Consumer responses to high-effort firms","volume":"31","author":"A. Morales","year":"2005","journal-title":"Journal of Consumer Research"},{"key":"63","unstructured":"Mulpuru, S.; Hult, P.; Johnson, C.; Burns, M.; and van Geldern, K. Myths and truths about online customer reviews. Forrester Research Report, Cambridge, MA, December 23, 2008."},{"issue":"1","key":"64","doi-asserted-by":"crossref","first-page":"10","DOI":"10.2307\/1252200","article-title":"A test of services marketing theory: Consumer information acquisition activities","volume":"55","author":"K. Murray","year":"1991","journal-title":"Journal of Marketing"},{"issue":"1","key":"65","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1007\/BF02723475","article-title":"A comparative analysis of two models of behavioral intention","volume":"20","author":"R. Netemeyer","year":"1992","journal-title":"Journal of the Academy of Marketing Science"},{"key":"66","volume-title":"Psychometric Theory","author":"J. Nunnally","year":"1994"},{"key":"67","unstructured":"Owyang, J. K.; Li, C.; Overby, C. S.; and Wright, S. Online communities: Build or join? Forrester Research Report, Cambridge, MA, February 28, 2008."},{"issue":"5","key":"68","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1509\/jmkg.73.5.1","article-title":"The role of customer gratitude in relationship marketing","volume":"73","author":"R. Palmatier","year":"2009","journal-title":"Journal of Marketing"},{"issue":"1","key":"69","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1287\/isre.1040.0015","article-title":"Building effective online marketplaces with institution-based trust","volume":"15","author":"P. Pavlou","year":"2004","journal-title":"Information Systems Research"},{"key":"70","unstructured":"Petouhoff, N. L.; Gliedman, C.; Band., W.; and Magarie, A. The ROI of online customer service communities. Forrester Research Report, Cambridge, MA, June 30, 2009."},{"issue":"2","key":"71","doi-asserted-by":"crossref","first-page":"259","DOI":"10.1111\/j.1559-1816.2005.tb02121.x","article-title":"Using attributions to understand the effects of explanations on application reactions: Are reactions consistent with the covariation principle?","volume":"35","author":"R. Ployhart","year":"2005","journal-title":"Journal of Applied Social Psychology"},{"issue":"5","key":"72","doi-asserted-by":"crossref","first-page":"897","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioral research: A critical review of the literature and recommended remedies","volume":"88","author":"P. Podsakoff","year":"2003","journal-title":"Journal of Applied Psychology"},{"key":"73","unstructured":"Porter, C. E. A typology of virtual communities: A multi-disciplinary foundation for future research. <i>Journal of Computer-Mediated Communication, 10<\/i>, 1 (2004), article 3 (available at <a target=\"_blank\" href='http:\/\/jcmc.indiana.edu\/vol10\/issue1\/porter.html'>http:\/\/jcmc.indiana.edu\/vol10\/issue1\/porter.html<\/a>"},{"issue":"1","key":"74","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1287\/mnsc.1070.0765","article-title":"Cultivating trust and harvesting value in virtual communities","volume":"54","author":"C. Porter","year":"2008","journal-title":"Management Science"},{"key":"75","volume-title":"Innovative Behavior and Communication","author":"T. Robertson","year":"1971"},{"issue":"1","key":"76","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1207\/S15328007SEM0901_3","article-title":"Latent variable interaction modeling","volume":"9","author":"R. Schumacker","year":"2002","journal-title":"Structural Equation Modeling"},{"issue":"4","key":"77","doi-asserted-by":"crossref","first-page":"76","DOI":"10.1002\/dir.20090","article-title":"Why are you telling me this? An examination into negative consumer reviews on the Web","volume":"21","author":"S. Sen","year":"2007","journal-title":"Journal of Interactive Marketing"},{"issue":"3","key":"78","doi-asserted-by":"crossref","first-page":"491","DOI":"10.2307\/20650306","article-title":"Web strategies to promote Internet shopping: Is cultural-customization needed?","volume":"33","author":"C. Sia","year":"2009","journal-title":"MIS Quarterly"},{"issue":"1","key":"79","doi-asserted-by":"crossref","first-page":"3","DOI":"10.2307\/1252186","article-title":"The effects of organizational differences and trust on the effectiveness of selling partner relationships","volume":"61","author":"J. Smith","year":"1997","journal-title":"Journal of Marketing"},{"issue":"1","key":"80","doi-asserted-by":"crossref","first-page":"871","DOI":"10.1002\/mar.20188","article-title":"Gratitude, delight, or guilt: The role of consumers' emotions in predicting postconsumption behaviors","volume":"24","author":"I. Soscia","year":"2007","journal-title":"Psychology & Marketing"},{"issue":"4","key":"81","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1287\/orsc.14.1.5.12810","article-title":"Trust transfer on the World Wide Web","volume":"124","author":"K. Stewart","year":"2003","journal-title":"Organization Science"},{"issue":"2","key":"82","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1111\/j.1467-6494.1983.tb00858.x","article-title":"An intrasubject approach to causal attribution","volume":"51","author":"D. Tukey","year":"1983","journal-title":"Journal of Personality"},{"key":"83","doi-asserted-by":"crossref","first-page":"1124","DOI":"10.1126\/science.185.4157.1124","article-title":"Judgment under uncertainty: Heuristics and biases","volume":"185","author":"A. Tversky","year":"1974","journal-title":"Science"},{"key":"84","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1016\/B978-0-12-741950-3.50008-2","volume-title":"Cognitive Views of Human Motivation","author":"B. Weiner","year":"1974"},{"issue":"4","key":"85","doi-asserted-by":"crossref","first-page":"425","DOI":"10.1509\/jmkr.45.4.425","article-title":"Listening to strangers: Whose responses are valuable, how valuable are they, and why?","volume":"45","author":"A. Weiss","year":"2008","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"86","doi-asserted-by":"crossref","first-page":"73","DOI":"10.17705\/1jais.00149","article-title":"Capitalizing on content: Information adoption in two online communities","volume":"9","author":"W. Zhang","year":"2008","journal-title":"Journal of the Association for Information Systems"},{"issue":"1","key":"87","doi-asserted-by":"crossref","first-page":"11","DOI":"10.2753\/JEC1086-4415150101","article-title":"Co-creation: Toward a taxonomy and an integrated research perspective","volume":"15","author":"V. Zwass","year":"2010","journal-title":"International Journal of Electronic Commerce"}],"container-title":["Journal of Management Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.2753\/MIS0742-1222300108","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,7,21]],"date-time":"2019-07-21T11:29:07Z","timestamp":1563708547000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.2753\/MIS0742-1222300108"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013,7]]},"references-count":87,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2014,12,8]]},"published-print":{"date-parts":[[2013,7]]}},"alternative-id":["10.2753\/MIS0742-1222300108"],"URL":"https:\/\/doi.org\/10.2753\/mis0742-1222300108","relation":{},"ISSN":["0742-1222","1557-928X"],"issn-type":[{"value":"0742-1222","type":"print"},{"value":"1557-928X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2013,7]]}}}