{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,3]],"date-time":"2024-09-03T22:47:14Z","timestamp":1725403634638},"reference-count":0,"publisher":"EasyChair","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"abstract":"<jats:p>Until now, IT departments run a multitude of systems and components in order to offer services to their University\u2019s users. Nowadays, many of the same IT departments find themselves also in the role of a broker between their users and services obtained from community cloud or public cloud providers. In such an environment, it\u2019s inevitable to complement traditional IT metrics by metrics that are aligned to the users\u2019 needs in order to measure the contribution of IT.<\/jats:p>","DOI":"10.29007\/t9bc","type":"proceedings-article","created":{"date-parts":[[2021,10,12]],"date-time":"2021-10-12T22:16:50Z","timestamp":1634077010000},"page":"41-32","source":"Crossref","is-referenced-by-count":0,"title":["University\u2019s Core Business - How digitalization, cooperation, and cloud effect IT\u2019s value proposition and metrics"],"prefix":"10.29007","volume":"78","author":[{"given":"Thomas","family":"Eifert","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Denise","family":"Dittrich","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Aylin","family":"G\u00fcndogan","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"11545","event":{"name":"Proceedings of the European University Information Systems Conference 2021"},"container-title":["EPiC Series in Computing"],"original-title":[],"deposited":{"date-parts":[[2021,10,12]],"date-time":"2021-10-12T22:16:57Z","timestamp":1634077017000},"score":1,"resource":{"primary":{"URL":"https:\/\/easychair.org\/publications\/paper\/zNGL"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[null]]},"references-count":0,"URL":"https:\/\/doi.org\/10.29007\/t9bc","relation":{},"ISSN":["2398-7340"],"issn-type":[{"type":"print","value":"2398-7340"}],"subject":[]}}