{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,22]],"date-time":"2025-02-22T05:23:34Z","timestamp":1740201814933,"version":"3.37.3"},"reference-count":0,"publisher":"IOS Press","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1998]]},"abstract":"<jats:p>Hospital management teams receive voluminous data from a wide variety of sources, but are unable to distill the essential data they require to make good decisions. We have used a methodology, which helps teams define and use important management data coupled with an information system that makes this data accessible. Results of our evaluation indicate that the process of developing a Balanced Scorecard indicator system helps management teams to define meaningful strategic objectives and measurable performance indicators. The framework combined with the information acts as an integrating force, providing a shared understanding of the unit&amp;apos;s goals. We conclude that a customized decision support system, which integrates multiple measures in a balanced Scorecard framework, is a powerful tool for enabling complex decision making by a management team.<\/jats:p>","DOI":"10.3233\/978-1-60750-896-0-453","type":"book-chapter","created":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T08:47:32Z","timestamp":1740127652000},"source":"Crossref","is-referenced-by-count":0,"title":["Hospital Management Decision Support: A Balanced Scorecard Approach"],"prefix":"10.3233","author":[{"family":"Gordon Daniel","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"family":"Chapman Rick","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"family":"Kunov Hans","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"family":"Dolan Alf","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"family":"Carter Michael","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","MEDINFO &amp;apos;98"],"original-title":[],"deposited":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T09:19:23Z","timestamp":1740129563000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.medra.org\/servlet\/aliasResolver?alias=iospressISSNISBN&issn=0926-9630&volume=52&spage=453"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1998]]},"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/978-1-60750-896-0-453","relation":{},"ISSN":["0926-9630"],"issn-type":[{"value":"0926-9630","type":"print"}],"subject":[],"published":{"date-parts":[[1998]]}}}