{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,22]],"date-time":"2025-02-22T05:37:06Z","timestamp":1740202626039,"version":"3.37.3"},"reference-count":0,"publisher":"IOS Press","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1999]]},"abstract":"<jats:p>In this paper we suggest that the healthcare enterprise needs to be more conscious of its vast knowledge resources vis-&amp;agrave;-vis the exploitation of knowledge management techniques to efficiently manage its knowledge. The development of healthcare enterprise memory is suggested as a solution, together with a novel approach advocating the operationalisation of healthcare enterprise memories leading to the modelling of healthcare processes for strategic planning. As an example, we present a simulation of Service Delivery Time in a hospital&amp;rsquo;s OPD.<\/jats:p>","DOI":"10.3233\/978-1-60750-912-7-726","type":"book-chapter","created":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T17:46:46Z","timestamp":1740160006000},"source":"Crossref","is-referenced-by-count":0,"title":["Healthcare Knowledge Management Through Building and Operationalising Healthcare Enterprise Memory"],"prefix":"10.3233","author":[{"family":"Yu-N Cheah","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"family":"Abidi Syed Sibte Raza","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","Medical Informatics Europe &amp;apos;99"],"original-title":[],"deposited":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T18:43:11Z","timestamp":1740163391000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.medra.org\/servlet\/aliasResolver?alias=iospressISSNISBN&issn=0926-9630&volume=68&spage=726"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1999]]},"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/978-1-60750-912-7-726","relation":{},"ISSN":["0926-9630"],"issn-type":[{"value":"0926-9630","type":"print"}],"subject":[],"published":{"date-parts":[[1999]]}}}