{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,27]],"date-time":"2025-08-27T15:53:59Z","timestamp":1756310039570,"version":"3.37.3"},"reference-count":0,"publisher":"IOS Press","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"abstract":"<jats:p>Electronic health record (EHR) systems were initially developed to improve health care delivery by facilitating the healthcare professionals' access to electronically-stored patient information, but problems are regularly reported in the literature. We present here a preliminary study conducted at a 950-bed university hospital. They have implemented an EHR in 2012 to remove their paper-based system. After few years, physicians complain that the EHR is &amp;ldquo;too complex&amp;rdquo;, &amp;ldquo;too slow&amp;rdquo;, &amp;ldquo;unsatisfying&amp;rdquo;, and &amp;ldquo;which interacts with too many health software&amp;rdquo;. This preliminary study was based on individual interviews inspired from critical incident technique with 9 hospital professionals (physicians and pharmacist) to establish a global diagnostic of the EHR's usability failures\/difficulties and their potential impacts. Results show that professionals faced to many constraints impacting their work but more importantly the patient care, with recent outstanding examples. This work is a first step of a larger study to help the hospital to map usability failures, their context of use and associated risks\/impacts, and to provide solutions to fix it.<\/jats:p>","DOI":"10.3233\/978-1-61499-951-5-484","type":"book-chapter","created":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T07:07:16Z","timestamp":1740121636000},"source":"Crossref","is-referenced-by-count":1,"title":["EHR Usage Problems: A Preliminary Study"],"prefix":"10.3233","author":[{"family":"Wawrzyniak Cl&eacute;ment","sequence":"additional","affiliation":[]},{"family":"Marcilly Romaric","sequence":"additional","affiliation":[]},{"family":"Baclet Nicolas","sequence":"additional","affiliation":[]},{"family":"Hansske Arnaud","sequence":"additional","affiliation":[]},{"family":"Pelayo Sylvia","sequence":"additional","affiliation":[]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","Improving Usability, Safety and Patient Outcomes with Health Information Technology"],"original-title":[],"deposited":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T07:53:21Z","timestamp":1740124401000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.medra.org\/servlet\/aliasResolver?alias=iospressISBN&isbn=978-1-61499-950-8&spage=484&doi=10.3233\/978-1-61499-951-5-484"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/978-1-61499-951-5-484","relation":{},"ISSN":["0926-9630"],"issn-type":[{"value":"0926-9630","type":"print"}],"subject":[],"published":{"date-parts":[[2019]]}}}