{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,12]],"date-time":"2025-03-12T04:20:07Z","timestamp":1741753207921,"version":"3.38.0"},"reference-count":0,"publisher":"SAGE Publications","issue":"1-2","license":[{"start":{"date-parts":[[2015,2,1]],"date-time":"2015-02-01T00:00:00Z","timestamp":1422748800000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Information Services and Use"],"published-print":{"date-parts":[[2015,2]]},"abstract":"<jats:p> Abstract <\/jats:p><jats:p> This article illustrates the importance of harvesting usage analytics to improve user experience on a platform. In the shift from print to digital, user engagement has replaced content as the key contributor of growth. Visualizing end-user workflows through a content platform allows organizations to understand what features contribute to higher engagement or just clutter the interface and negatively affect usage. <\/jats:p>","DOI":"10.3233\/isu-150770","type":"journal-article","created":{"date-parts":[[2015,8,21]],"date-time":"2015-08-21T19:30:50Z","timestamp":1440185450000},"page":"95-98","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":0,"title":["Analyzing usage: Visualizing end-user workflows to drive product development"],"prefix":"10.1177","volume":"35","author":[{"given":"Pierre","family":"Montagano","sequence":"first","affiliation":[{"name":"Business Development, Squid Solutions, 624 Rodman Avenue, Jenkintown, PA 19046, USA. Tel.: ;"}]}],"member":"179","published-online":{"date-parts":[[2015,2,1]]},"container-title":["Information Services and Use"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.3233\/ISU-150770","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.3233\/ISU-150770","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.3233\/ISU-150770","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,3,11]],"date-time":"2025-03-11T06:07:54Z","timestamp":1741673274000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.3233\/ISU-150770"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,2]]},"references-count":0,"journal-issue":{"issue":"1-2","published-print":{"date-parts":[[2015,2]]}},"alternative-id":["10.3233\/ISU-150770"],"URL":"https:\/\/doi.org\/10.3233\/isu-150770","relation":{},"ISSN":["0167-5265","1875-8789"],"issn-type":[{"type":"print","value":"0167-5265"},{"type":"electronic","value":"1875-8789"}],"subject":[],"published":{"date-parts":[[2015,2]]}}}