{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T20:20:48Z","timestamp":1777753248530,"version":"3.51.4"},"reference-count":0,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2017,2,1]],"date-time":"2017-02-01T00:00:00Z","timestamp":1485907200000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Information Services and Use"],"published-print":{"date-parts":[[2017,2]]},"abstract":"<jats:p>Is disruptive change coming to the scholarly world? Friction has been mounting in the scholarly workflow as well as scholarly publishing. After an introductory clarification of the workflow versus publishing, I go on to examine telltales of scholarly friction, which can be inferred from the over 600 small fixes that have been invented in the past years to keep the system going. Next, I turn to the 12 most annoying friction points, Finally, I examine the rising likelihood of disruptive change and the key role that machine learning will play.<\/jats:p>","DOI":"10.3233\/isu-170823","type":"journal-article","created":{"date-parts":[[2017,3,7]],"date-time":"2017-03-07T10:20:56Z","timestamp":1488882056000},"page":"17-22","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":1,"title":["Friction in the scholarly workflow: Obstacles and opportunities"],"prefix":"10.1177","volume":"37","author":[{"given":"John","family":"Sack","sequence":"first","affiliation":[{"name":"HighWire Press."}]}],"member":"179","published-online":{"date-parts":[[2017,2,1]]},"container-title":["Information Services and Use"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.3233\/ISU-170823","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.3233\/ISU-170823","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.3233\/ISU-170823","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,29]],"date-time":"2026-04-29T12:02:24Z","timestamp":1777464144000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.3233\/ISU-170823"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,2]]},"references-count":0,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2017,2]]}},"alternative-id":["10.3233\/ISU-170823"],"URL":"https:\/\/doi.org\/10.3233\/isu-170823","relation":{},"ISSN":["0167-5265","1875-8789"],"issn-type":[{"value":"0167-5265","type":"print"},{"value":"1875-8789","type":"electronic"}],"subject":[],"published":{"date-parts":[[2017,2]]}}}