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It collects a large set of user reviews of different game genres and builds a classification model to predict whether these reviews are helpful or not. This model can accurately predict the helpfulness of the reviews based on different thresholds. This work also investigates various types of textual and word embedding features and analyzed their importance for predictions. Furthermore, it develops a regression-based model that can predict the score or rating of game reviews on Steam.<\/jats:p>","DOI":"10.3233\/jifs-179022","type":"journal-article","created":{"date-parts":[[2019,4,2]],"date-time":"2019-04-02T13:44:56Z","timestamp":1554212696000},"page":"4731-4742","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":4,"title":["Predicting the helpfulness of game reviews: A case study on the Steam store"],"prefix":"10.1177","volume":"36","author":[{"given":"Mrinal Kanti","family":"Baowaly","sequence":"first","affiliation":[{"name":"Social Networks and Human-Centered Computing, Taiwan International Graduate Program, Institute of Information Science, Academia Sinica and Department of Computer Science,  National Chengchi University, Taipei, Taiwan"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yi-Pei","family":"Tu","sequence":"additional","affiliation":[{"name":"Institute of Information Science, Academia Sinica, Taipei, Taiwan"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kuan-Ta","family":"Chen","sequence":"additional","affiliation":[{"name":"Institute of Information Science, Academia Sinica, Taipei, Taiwan"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2019,4,2]]},"reference":[{"key":"e_1_3_1_2_2","first-page":"1","volume-title":"Proceedings of the Second International Conference on Entertainment Computing","author":"Vorderer P.","year":"2003","unstructured":"VordererP., HartmannT. and KlimmtC., Explaining the Enjoyment of Playing Video Games: The Role of Competition, In Proceedings of the Second International Conference on Entertainment Computing, ICEC \u201903, Pittsburgh, Pennsylvania, USA, 2003, pp. 1\u20139."},{"key":"e_1_3_1_3_2","volume-title":"Silicon Valley Fever: Growth of High-Technology Culture","author":"Rogers E.M.","year":"1985","unstructured":"RogersE.M., LarsenJ.K., Silicon Valley Fever: Growth of High-Technology Culture, Allen & Unwin, 1985."},{"key":"e_1_3_1_4_2","unstructured":"Valve Corporation Steam. http:\/\/store.steampowered.com\/2016 [Online]."},{"key":"e_1_3_1_5_2","unstructured":"Wikipedia contributors. 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