{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T06:39:07Z","timestamp":1777703947525,"version":"3.51.4"},"reference-count":48,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2019,8,22]],"date-time":"2019-08-22T00:00:00Z","timestamp":1566432000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Journal of Intelligent &amp; Fuzzy Systems"],"published-print":{"date-parts":[[2020,1,9]]},"abstract":"<jats:p>Ground Handling Services (GHSs) contain detailed services for airplanes and air passengers when they remain on the airport. In this paper, GHSs received by disabled air passengers and the service provider firms were focused. Neutrosophic MULTIMOORA, a newly developed method, has been used for evaluation. Three Turkish GHSs firms are evaluated by eight criteria. The weights of evaluation criteria are determined by Analytic Hierarchy Process. Then algorithm of Neutrosophic MULTIMOORA method is applied to the problem and sensitivity analysis is presented. In the end, the conclusion is given. Contribution of this paper to the literature is using of the Neutrosophic MULTIMOORA Method firstly for evaluation of GHSs firms.<\/jats:p>","DOI":"10.3233\/jifs-179428","type":"journal-article","created":{"date-parts":[[2019,8,23]],"date-time":"2019-08-23T10:53:37Z","timestamp":1566557617000},"page":"545-552","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":2,"title":["Turkish ground handling services firms assesment with neutrosophic multiobjective method"],"prefix":"10.1177","volume":"38","author":[{"given":"Serhat","family":"Ayd\u0131n","sequence":"first","affiliation":[{"name":"Department of Industrial Engineering, National Defense University, Air Force Academy, Istanbul, Turkey"}]},{"given":"Mehmet","family":"Y\u00f6r\u00fcko\u011flu","sequence":"additional","affiliation":[]}],"member":"179","published-online":{"date-parts":[[2019,8,22]]},"reference":[{"key":"e_1_3_1_2_2","unstructured":"United Nation World Population Prospects The 2017 Revision (2017) 12."},{"key":"e_1_3_1_3_2","unstructured":"United Nation Data Booklet The World\u2019s Cities in 2016 (2017) 1."},{"key":"e_1_3_1_4_2","unstructured":"The World Bank Tracking Sector Performance Global Mobility Report 2017 (2017) 6."},{"key":"e_1_3_1_5_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.geoforum.2017.09.013"},{"key":"e_1_3_1_6_2","unstructured":"IATA Report Annual Review 2016 (2016) 31."},{"key":"e_1_3_1_7_2","first-page":"1083","article-title":"Bayesian network scenarios to improve the aviation supply chain","author":"Y\u00f6r\u00fcko\u011flu M.","year":"2011","unstructured":"Y\u00f6r\u00fcko\u011fluM. and KayakutluG. , Bayesian network scenarios to improve the aviation supply chain, ICCIIS (INDE) 2011, Vol II WCE (2011), 1083\u20131088.","journal-title":"ICCIIS (INDE) 2011"},{"key":"e_1_3_1_8_2","first-page":"1","article-title":"Conference on the Economics of Airports and Air Navigation Services","author":"Conference Secretariat","year":"2000","unstructured":"Conference Secretariat, Conference on the Economics of Airports and Air Navigation Services, ANSConf-WP\/10 (2000), 1\u20134.","journal-title":"ANSConf-WP\/10"},{"key":"e_1_3_1_9_2","first-page":"5","article-title":"Standard Ground Handling Agreement (SGHA)","volume":"810","author":"IATA","year":"2013","unstructured":"IATA, Standard Ground Handling Agreement (SGHA), AHM 810, (2013), 5.","journal-title":"AHM"},{"key":"e_1_3_1_10_2","first-page":"36","article-title":"Council Directive 96\/67\/EC of 15 October","volume":"272","author":"The Council of the European Union","year":"1996","unstructured":"The Council of the European Union, Council Directive 96\/67\/EC of 15 October, Official Journal L 272 (1996), 36.","journal-title":"Official Journal L"},{"key":"e_1_3_1_11_2","first-page":"2","article-title":"Airport Economic Manual","volume":"9562","author":"ICAO","year":"2013","unstructured":"ICAO, Airport Economic Manual, Doc 9562 (2013), 2\u201312.","journal-title":"Doc"},{"key":"e_1_3_1_12_2","unstructured":"UNECE Europa Glassory F. Air Transport 2018\/01\/24 EC-DG (2016) 6."},{"key":"e_1_3_1_13_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.trc.2016.11.004"},{"key":"e_1_3_1_14_2","unstructured":"HAVAS Ground Handling Services http:\/\/www.havas.net\/en\/OurServices\/GroundHandlingServices\/Pages\/GroundHandlingServices.aspx. (07.02.2018)."},{"key":"e_1_3_1_15_2","unstructured":"IATA Standard Ground Handling Agreement (SGHA) AHM 810 (2004) 5."},{"key":"e_1_3_1_16_2","unstructured":"HAVAS Standard Ground Handling Agreement (SGHA) IATA SGHA 2013\u20132008\u20132004 (2013) 244."},{"key":"e_1_3_1_17_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.techsoc.2015.05.010"},{"key":"e_1_3_1_18_2","unstructured":"HAVAS Standard Ground Handling Agreement (SGHA). IATA SGHA 2013-2008-2004 (2013) 244."},{"key":"e_1_3_1_19_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2008.10.006"},{"key":"e_1_3_1_20_2","unstructured":"IATA Ground Operations Manual IGOM (2014) 136."},{"key":"e_1_3_1_21_2","unstructured":"ICAO Facilitation Annex 9 (2011) 90."},{"key":"e_1_3_1_22_2","unstructured":"The European Parliament and the Council of the European Union Regulation (EC) No 1107\/2006 (1996) 8."},{"key":"e_1_3_1_23_2","unstructured":"SHGM (DGCA) Talimat-Engelsiz SHT (2015) 10."},{"key":"e_1_3_1_24_2","first-page":"1","article-title":"The requirement of accessibility: European automated border control systems for persons with disabilities","author":"Oostveen A.M.","year":"2017","unstructured":"OostveenA.M., LehtonenP., The requirement of accessibility: European automated border control systems for persons with disabilities, Technology in Society, Article in Press, (2017), 1\u201310.","journal-title":"Technology in Society"},{"key":"e_1_3_1_25_2","unstructured":"Dalaman Airport Prosed\u00fcr PR.OP.17 (2016) 27."},{"key":"e_1_3_1_26_2","doi-asserted-by":"publisher","DOI":"10.3846\/13928619.2011.560632"},{"key":"e_1_3_1_27_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jmsy.2013.07.004"},{"key":"e_1_3_1_28_2","doi-asserted-by":"publisher","DOI":"10.1016\/S0019-9958(65)90241-X"},{"key":"e_1_3_1_29_2","doi-asserted-by":"publisher","DOI":"10.1080\/18756891.2016.1180817"},{"key":"e_1_3_1_30_2","doi-asserted-by":"publisher","DOI":"10.3233\/INF-2017-1131"},{"issue":"3","key":"e_1_3_1_31_2","first-page":"23","article-title":"Bringing quality back to commercial travel","volume":"27","author":"Gourdin K.","year":"1988","unstructured":"GourdinK., Bringing quality back to commercial travel, Transportation Journal 27(3) (1988), 23\u201329.","journal-title":"Transportation Journal"},{"key":"e_1_3_1_32_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.proeng.2017.01.263"},{"key":"e_1_3_1_33_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.tra.2007.10.009"},{"key":"e_1_3_1_34_2","unstructured":"IATA Highlights Global Passenger Survey (2017) 129."},{"key":"e_1_3_1_35_2","doi-asserted-by":"publisher","DOI":"10.1108\/14601060210415144"},{"key":"e_1_3_1_36_2","doi-asserted-by":"publisher","DOI":"10.1016\/S0261-5177(03)00139-0"},{"issue":"1","key":"e_1_3_1_37_2","first-page":"6","article-title":"The disabled traveller: Tourism and disability in Australia","volume":"1","author":"Murray M.","year":"1990","unstructured":"MurrayM., SproatsJ., The disabled traveller: Tourism and disability in Australia, Journal of Tourism Study 1(1) (1990), 6\u201315.","journal-title":"Journal of Tourism Study"},{"issue":"3","key":"e_1_3_1_38_2","first-page":"46","article-title":"Transportation and tourism for the disabled: An assessment","volume":"31","author":"Cavinato J.L.","year":"1992","unstructured":"CavinatoJ.L., CuckovichM.L., Transportation and tourism for the disabled: An assessment, Transportation Journal 31(3) (1992), 46\u201353.","journal-title":"Transportation Journal"},{"key":"e_1_3_1_39_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jairtraman.2014.06.011"},{"key":"e_1_3_1_40_2","first-page":"1","article-title":"The requirement of accessibility: European automated border control systems for persons with disabilities","author":"Oostveen A.M.","year":"2017","unstructured":"OostveenA.M., LehtonenP., The requirement of accessibility: European automated border control systems for persons with disabilities, Technology in Society, Article in Press, (2017), 1\u201310.","journal-title":"Technology in Society"},{"key":"e_1_3_1_41_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2010.11.001"},{"key":"e_1_3_1_42_2","first-page":"49","article-title":"An Integrated Approach On The Aviation Supply Chain","author":"Y\u00f6r\u00fcko\u011flu M.","year":"2010","unstructured":"Y\u00f6r\u00fcko\u011fluM. and KayakutluG. , An Integrated Approach On The Aviation Supply Chain, ICOVACS 2010, Spain, (2010), 49\u201357.","journal-title":"ICOVACS 2010, Spain"},{"key":"e_1_3_1_43_2","doi-asserted-by":"publisher","DOI":"10.1016\/S0019-9958(65)90241-X"},{"key":"e_1_3_1_44_2","first-page":"49","article-title":"An Integrated Approach On The Aviation Supply Chain","author":"Y\u00f6r\u00fcko\u011flu M.","year":"2010","unstructured":"Y\u00f6r\u00fcko\u011fluM. and KayakutluG. , An Integrated Approach On The Aviation Supply Chain, ICOVACS 2010, Spain, (2010), 49\u201357.","journal-title":"ICOVACS 2010, Spain"},{"key":"e_1_3_1_45_2","doi-asserted-by":"publisher","DOI":"10.1142\/S1793005714500070"},{"key":"e_1_3_1_46_2","doi-asserted-by":"publisher","DOI":"10.1109\/TFUZZ.2011.2177466"},{"key":"e_1_3_1_47_2","doi-asserted-by":"publisher","DOI":"10.3233\/IFS-130916"},{"key":"e_1_3_1_48_2","doi-asserted-by":"publisher","DOI":"10.3846\/13928619.2011.560632"},{"key":"e_1_3_1_49_2","unstructured":"SaatyT.L. The Analytic Hierarchy Process McGraw-Hill New York 1980."}],"container-title":["Journal of Intelligent &amp; Fuzzy Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.3233\/JIFS-179428","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.3233\/JIFS-179428","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.3233\/JIFS-179428","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,29]],"date-time":"2026-04-29T09:40:03Z","timestamp":1777455603000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.3233\/JIFS-179428"}},"subtitle":[],"editor":[{"given":"Cengiz","family":"Kahraman","sequence":"additional","affiliation":[]}],"short-title":[],"issued":{"date-parts":[[2019,8,22]]},"references-count":48,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2020,1,9]]}},"alternative-id":["10.3233\/JIFS-179428"],"URL":"https:\/\/doi.org\/10.3233\/jifs-179428","relation":{},"ISSN":["1064-1246","1875-8967"],"issn-type":[{"value":"1064-1246","type":"print"},{"value":"1875-8967","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019,8,22]]}}}