{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T06:55:29Z","timestamp":1777704929103,"version":"3.51.4"},"reference-count":36,"publisher":"SAGE Publications","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IFS"],"published-print":{"date-parts":[[2021,2,2]]},"abstract":"<jats:p>The main motivation of this research is to develop an innovative multidimensional model through multi attribute decision making (MADM) methods for strategic plans selection process in the Balanced Scorecard (BSC). The current study adopted MADM analytical methods including AHP, ELECTRE, BORDA, TOPSIS and SAW to rank the initiatives \/ strategic plans in BSC. Then the results of those methods were compared against each other in order to find a robust model for selecting strategic plans. The correlation coefficient between methods indicated that multidimensional and ELECTRE methods with 0.944 are the best performing and AHP with negative correlation (\u20130.455) is the worst performing method for selecting strategic plans in BSC. The high correlation demonstrates that the model can be a useful and effective tool to finding the critical aspects of evaluation criteria as well as the gaps to improve company performance for achieving desired level. Developing multidimensional model is the core model for the selection of strategic plans. This study addresses the problem and issues of group decision making process for selecting strategic plans in BSC. It has numerous contributions that particularly includes; 1) Determination of the explicit criteria sub-criteria and criteria to improve ranking strategic plans in BSC, 2) Adopting MADM analytical methods including AHP, ELECTRE, BORDA, TOPSIS and SAW for the selection of strategic plans decision problem in BSC, 3) Developing multidimensional model to address the selection of strategic plans problems in BSC. The proposed model will provide an approach to facilitate strategic plans decision problem in BSC.<\/jats:p>","DOI":"10.3233\/jifs-189188","type":"journal-article","created":{"date-parts":[[2020,8,11]],"date-time":"2020-08-11T15:28:45Z","timestamp":1597159725000},"page":"1817-1826","source":"Crossref","is-referenced-by-count":3,"title":["Developing a new multidimensional model for selecting strategic plans in balanced scorecard"],"prefix":"10.1177","volume":"40","author":[{"given":"Jay","family":"Daniel","sequence":"first","affiliation":[{"name":"Derby Business School, The University of Derby, Kedleston Rd, Derby DE22 1GB, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jos\u00e9 M.","family":"Merig\u00f3","sequence":"additional","affiliation":[{"name":"Department of Management Control and Information Systems, School of Economics and Business, University of Chile, Santiago, Chile and School of Information, Systems & Modelling, Faculty of Engineering and Information Technology, University of Technology Sydney, Ultimo, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","reference":[{"issue":"1","key":"10.3233\/JIFS-189188_ref1","first-page":"62","article-title":"MASTERING the Management System","volume":"86","author":"Kaplan","year":"2008","journal-title":"Harvard Business Review"},{"issue":"1","key":"10.3233\/JIFS-189188_ref3","first-page":"71","article-title":"The Balanced Scorecard - Measures that drive performance","volume":"70","author":"Kaplan","journal-title":"Harvard Business Review"},{"key":"10.3233\/JIFS-189188_ref5","doi-asserted-by":"crossref","unstructured":"Kaplan R. and Norton D. , The balanced scorecard: translating strategy into action, 1996: Harvard Business Press.","DOI":"10.2307\/41165876"},{"issue":"1","key":"10.3233\/JIFS-189188_ref7","doi-asserted-by":"crossref","first-page":"96","DOI":"10.1016\/j.eswa.2006.08.022","article-title":"A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan","volume":"34","author":"Lee","year":"2008","journal-title":"Expert Systems with Applications"},{"issue":"6","key":"10.3233\/JIFS-189188_ref8","doi-asserted-by":"crossref","first-page":"682","DOI":"10.1057\/palgrave.jors.2602040","article-title":"Implementing the balanced scorecard using the analytic hierarchy process & the analytic network process","volume":"57","author":"Leung","year":"2005","journal-title":"Journal of the Operational Research Society"},{"issue":"8","key":"10.3233\/JIFS-189188_ref9","doi-asserted-by":"crossref","first-page":"931","DOI":"10.1057\/palgrave.jors.2601923","article-title":"Relevance assumed: a case study of balanced scorecard development using system dynamics","volume":"56","author":"Akkermans","year":"2004","journal-title":"Journal of the Operational Research Society"},{"issue":"2","key":"10.3233\/JIFS-189188_ref11","doi-asserted-by":"crossref","first-page":"129","DOI":"10.1504\/IJBPM.2013.052940","article-title":"Performance measurement of organisations: A review of balanced scorecard technique","volume":"14","author":"Umayal Karpagam","year":"2013","journal-title":"International Journal of Business Performance Management"},{"issue":"4","key":"10.3233\/JIFS-189188_ref14","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1504\/IJADS.2015.074617","article-title":"The application research of multi-dimension decision-making of bank\u2019s microfinance performance evaluation using rough set and grey fuzzy approach","volume":"8","author":"Zhang","year":"2015","journal-title":"International Journal of Applied Decision Sciences"},{"key":"10.3233\/JIFS-189188_ref16","unstructured":"Gwo-Hshiung T. , Tzeng G.-H. and Huang J.-J. , Multiple attribute decision making: Methods and applications. 2011: CRC Press."},{"issue":"1","key":"10.3233\/JIFS-189188_ref17","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1007\/s11277-015-2976-z","article-title":"A Hybrid Multi-Criteria Decision-Making Model for a Cloud Service Selection Problem Using BSC, Fuzzy Delphi Method and Fuzzy AHP","volume":"86","author":"Lee","year":"2016","journal-title":"Wireless Personal Communications"},{"key":"10.3233\/JIFS-189188_ref19","unstructured":"Ghodsypour H. , Multiple Objective Decision Making. 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