{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,9]],"date-time":"2026-01-09T01:59:34Z","timestamp":1767923974855,"version":"3.49.0"},"reference-count":0,"publisher":"IOS Press","isbn-type":[{"value":"9781643681849","type":"print"},{"value":"9781643681856","type":"electronic"}],"license":[{"start":{"date-parts":[[2021,5,27]],"date-time":"2021-05-27T00:00:00Z","timestamp":1622073600000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021,5,27]]},"abstract":"<jats:p>The objective of this study was to investigate the difficulties and information needs that both patients and their companions have in the context of a scheduled surgery. Observations in the operating room waiting zone and semi-structured interviews were conducted to patients with scheduled surgeries, their companions, administrative staff members and surgeons. We developed a journey map to explain the patient\u2019s experience through the perioperative process. The emerging categories were Fragmented communication, Understanding the surgical process and Waiting times. Knowing the information needs of patients and companions was important to identify problems and opportunities for improvement in our institution\u2019s Personal Health Records.<\/jats:p>","DOI":"10.3233\/shti210313","type":"book-chapter","created":{"date-parts":[[2021,5,27]],"date-time":"2021-05-27T14:39:58Z","timestamp":1622126398000},"source":"Crossref","is-referenced-by-count":5,"title":["Information Needs at the O.R. Waiting Room"],"prefix":"10.3233","author":[{"given":"Giuliana","family":"Colussi","sequence":"first","affiliation":[{"name":"Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Eliana","family":"Frutos","sequence":"additional","affiliation":[{"name":"Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Romina","family":"Rapisarda","sequence":"additional","affiliation":[{"name":"Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Janine","family":"Sommer","sequence":"additional","affiliation":[{"name":"Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Juan","family":"Descalzo","sequence":"additional","affiliation":[{"name":"Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Fernando","family":"Plazzotta","sequence":"additional","affiliation":[{"name":"Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Daniel","family":"Luna","sequence":"additional","affiliation":[{"name":"Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","Public Health and Informatics"],"original-title":[],"link":[{"URL":"https:\/\/ebooks.iospress.nl\/pdf\/doi\/10.3233\/SHTI210313","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,10,25]],"date-time":"2021-10-25T13:15:47Z","timestamp":1635167747000},"score":1,"resource":{"primary":{"URL":"https:\/\/ebooks.iospress.nl\/doi\/10.3233\/SHTI210313"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,5,27]]},"ISBN":["9781643681849","9781643681856"],"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/shti210313","relation":{},"ISSN":["0926-9630","1879-8365"],"issn-type":[{"value":"0926-9630","type":"print"},{"value":"1879-8365","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,5,27]]}}}