{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,7]],"date-time":"2022-06-07T10:14:52Z","timestamp":1654596892533},"reference-count":0,"publisher":"IOS Press","license":[{"start":{"date-parts":[[2022,6,6]],"date-time":"2022-06-06T00:00:00Z","timestamp":1654473600000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022,6,6]]},"abstract":"<jats:p>To improve parents\u2019 experience in the pediatric emergency waiting room by means of an information tool, the information needs of parents and pediatric patients need to be determined. It is necessary to find an optimal design for the information needed to be understandable by and useful to the parents. This paper presents the first step of designing an information tool aiming to improve patient\/parent experience, encourage the understanding of the care process, and optimize the patient-caregiver relationship. In order to acquire insight into parents\u2019 information needs, exploratory interviews were conducted and benchmark research had been performed. Furthermore, one focus group session with parents was conducted to identify their information needs, determine the format of the information tool, and visualize the best ideas by using paper mock-ups. The focus group concluded that parents prefer an information screen to a smartphone application. The designed mock-up visualizes and explains the care process, and represents one\u2019s position in the waiting queue. The mock-up was evaluated through questionnaires.<\/jats:p>","DOI":"10.3233\/shti220192","type":"book-chapter","created":{"date-parts":[[2022,6,7]],"date-time":"2022-06-07T09:33:52Z","timestamp":1654594432000},"source":"Crossref","is-referenced-by-count":0,"title":["Improving Parents\u2019 Experience in the Pediatric Emergency Waiting Room: Researching the Most Optimal Design for an Information Tool"],"prefix":"10.3233","author":[{"given":"Romaric","family":"Marcilly","sequence":"first","affiliation":[{"name":"Univ. Lille, CHU Lille, ULR 2694 \u2013 METRICS : \u00c9valuation des Technologies de sant\u00e9 des Pratiques m\u00e9dicales, 59000 Lille, France"},{"name":"INSERM, CHU Lille, CIC-IT\/Evalab 1403 \u2013 Centre d\u2019Investigation Clinique, 59000 Lille, France"}]},{"given":"Myrthe","family":"van Heerde","sequence":"additional","affiliation":[{"name":"Univ. Lille, CHU Lille, ULR 2694 \u2013 METRICS : \u00c9valuation des Technologies de sant\u00e9 des Pratiques m\u00e9dicales, 59000 Lille, France"},{"name":"INSERM, CHU Lille, CIC-IT\/Evalab 1403 \u2013 Centre d\u2019Investigation Clinique, 59000 Lille, France"},{"name":"University of Amsterdam, Amsterdam UMC \u2013 AMC, Amsterdam, Netherlands"}]},{"given":"Jessica","family":"Schiro","sequence":"additional","affiliation":[{"name":"Univ. Lille, CHU Lille, ULR 2694 \u2013 METRICS : \u00c9valuation des Technologies de sant\u00e9 des Pratiques m\u00e9dicales, 59000 Lille, France"},{"name":"INSERM, CHU Lille, CIC-IT\/Evalab 1403 \u2013 Centre d\u2019Investigation Clinique, 59000 Lille, France"}]},{"given":"Linda","family":"Dusseljee-Peute","sequence":"additional","affiliation":[{"name":"Department of Medical Informatics, University of Amsterdam, Amsterdam UMC \u2013 AMC, Amsterdam, Netherlands"}]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","MEDINFO 2021: One World, One Health \u2013 Global Partnership for Digital Innovation"],"original-title":[],"link":[{"URL":"https:\/\/ebooks.iospress.nl\/pdf\/doi\/10.3233\/SHTI220192","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,7]],"date-time":"2022-06-07T09:33:53Z","timestamp":1654594433000},"score":1,"resource":{"primary":{"URL":"https:\/\/ebooks.iospress.nl\/doi\/10.3233\/SHTI220192"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,6,6]]},"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/shti220192","relation":{},"ISSN":["0926-9630","1879-8365"],"issn-type":[{"value":"0926-9630","type":"print"},{"value":"1879-8365","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,6,6]]}}}