{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,19]],"date-time":"2026-02-19T03:36:00Z","timestamp":1771472160527,"version":"3.50.1"},"reference-count":0,"publisher":"IOS Press","isbn-type":[{"value":"9781643685168","type":"print"},{"value":"9781643685175","type":"electronic"}],"license":[{"start":{"date-parts":[[2024,4,26]],"date-time":"2024-04-26T00:00:00Z","timestamp":1714089600000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2024,4,26]]},"abstract":"<jats:p>Background: Telehealth uptake will remain sub-optimal without consumer trust. Safeguarding the security and privacy of health information plays an important role in building trust and acceptance of telehealth. Objectives: This study seeks to unpack the sociotechnical discourses on the use of telehealth with a focus on privacy and security in the context of United States health services. Methods: A search of the media outlets facilitated via the Factiva database was conducted. Using a qualitative method, thematic analysis was performed on the news texts to identify the key themes and provide contextual explanations. Results: The analysis led to the identification of three key themes: \u2018data protection practice\u2019, \u2018clinical resilience\u2019, and \u2018digital health business value\u2019 perspectives. These themes focus on various concepts of telehealth use including data privacy, security, public health emergency, compliance activities in the use of telehealth, meeting stakeholders\u2019 needs, reducing costs of service delivery, the potential of telehealth for informed action, and improving users\u2019 experience. Among these themes, \u2018data protection practice\u2019 was directly associated with privacy compliance and telehealth use. Other thematic discourses have provided an indirect reflection on the role of privacy compliance, with a greater emphasis placed on health service delivery and market dynamics rather than compliance in practice. Conclusion: Our study revealed the importance of the COVID-19 pandemic in telehealth use, highlighting the move towards \u2018good faith\u2019 and responsible use of telehealth.<\/jats:p>","DOI":"10.3233\/shti240013","type":"book-chapter","created":{"date-parts":[[2024,4,29]],"date-time":"2024-04-29T09:41:07Z","timestamp":1714383667000},"source":"Crossref","is-referenced-by-count":1,"title":["Unpacking Sociotechnical Discourses on Telehealth Use and Data Protection: A Path Towards Digital Health Value Creation"],"prefix":"10.3233","author":[{"given":"Javad","family":"Pool","sequence":"first","affiliation":[{"name":"The University of Queensland, Brisbane, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Farhad","family":"Fatehi","sequence":"additional","affiliation":[{"name":"The University of Queensland, Brisbane, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Salma","family":"Sharifi","sequence":"additional","affiliation":[{"name":"The University of Queensland, Brisbane, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Morteza","family":"Namvar","sequence":"additional","affiliation":[{"name":"The University of Queensland, Brisbane, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Saeed","family":"Akhlaghpour","sequence":"additional","affiliation":[{"name":"The University of Queensland, Brisbane, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","dHealth 2024"],"original-title":[],"link":[{"URL":"https:\/\/ebooks.iospress.nl\/pdf\/doi\/10.3233\/SHTI240013","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,4,29]],"date-time":"2024-04-29T09:41:09Z","timestamp":1714383669000},"score":1,"resource":{"primary":{"URL":"https:\/\/ebooks.iospress.nl\/doi\/10.3233\/SHTI240013"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,4,26]]},"ISBN":["9781643685168","9781643685175"],"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/shti240013","relation":{},"ISSN":["0926-9630","1879-8365"],"issn-type":[{"value":"0926-9630","type":"print"},{"value":"1879-8365","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,4,26]]}}}