{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,28]],"date-time":"2026-02-28T11:27:30Z","timestamp":1772278050507,"version":"3.50.1"},"reference-count":0,"publisher":"IOS Press","isbn-type":[{"value":"9781643685960","type":"electronic"}],"license":[{"start":{"date-parts":[[2025,5,15]],"date-time":"2025-05-15T00:00:00Z","timestamp":1747267200000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,5,15]]},"abstract":"<jats:p>Background\/Aim: The study examines patient acceptance of automated and AI-based communication as a replacement for personal doctor-patient contact in general practice. Methods: A quantitative, empirical, non-randomized, non-controlled cross-sectional survey. Results: The sample size was n = 202 participants. Younger people (\u03c72(1) = 3.774, p = .026), people with a high level of education (\u03c72(1) = 7.075, p = .004) and users of everyday digitalization (\u03c72(1) = 27.900, p &lt; .001) are more often open to automated and AI-based communication as a replacement for personal doctor-patient contact. Conclusion: AI-based communication can serve as a strategic component in the future healthcare framework, particularly in the context of doctor shortages.<\/jats:p>","DOI":"10.3233\/shti250335","type":"book-chapter","created":{"date-parts":[[2025,5,16]],"date-time":"2025-05-16T08:54:00Z","timestamp":1747385640000},"source":"Crossref","is-referenced-by-count":1,"title":["Automated and AI-Based Communication in the GP Practice as a Replacement for Personal Doctor-Patient Contact \u2013 A Patient Survey on Acceptance"],"prefix":"10.3233","author":[{"ORCID":"https:\/\/orcid.org\/0009-0007-4773-0878","authenticated-orcid":false,"given":"Dana","family":"Goebel","sequence":"first","affiliation":[{"name":"Apollon University for Healthcare Management, Bremen, Germany"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5728-672X","authenticated-orcid":false,"given":"Felix","family":"Hoffmann","sequence":"additional","affiliation":[{"name":"Apollon University for Healthcare Management, Bremen, Germany"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","Intelligent Health Systems \u2013 From Technology to Data and Knowledge"],"original-title":[],"link":[{"URL":"https:\/\/ebooks.iospress.nl\/pdf\/doi\/10.3233\/SHTI250335","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,16]],"date-time":"2025-05-16T08:54:00Z","timestamp":1747385640000},"score":1,"resource":{"primary":{"URL":"https:\/\/ebooks.iospress.nl\/doi\/10.3233\/SHTI250335"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,5,15]]},"ISBN":["9781643685960"],"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/shti250335","relation":{},"ISSN":["0926-9630","1879-8365"],"issn-type":[{"value":"0926-9630","type":"print"},{"value":"1879-8365","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,5,15]]}}}