{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,22]],"date-time":"2026-07-22T16:08:18Z","timestamp":1784736498047,"version":"3.55.0"},"reference-count":0,"publisher":"IOS Press","isbn-type":[{"value":"9781643685960","type":"electronic"}],"license":[{"start":{"date-parts":[[2025,5,15]],"date-time":"2025-05-15T00:00:00Z","timestamp":1747267200000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,5,15]]},"abstract":"<jats:p>Explainable Artificial Intelligence (XAI) is crucial for enhancing transparency, interpretability and actionability of AI systems, particularly in healthcare. The SAD XAI Dashboard, a clinical decision support (CDS) tool for sepsis-associated delirium (SAD), assists physicians in understanding AI-driven predictions for SAD. Our study aimed to evaluate the XAI dashboard\u2019s compliance with an XAI usability heuristics checklist. Three experts (human factors and health informatics) applied the heuristics checklist to the dashboard. The evaluation identified several usability issues, including unclear sequences of actions, non-standard icons, and inconsistent labelling. Key trust and transparency heuristics were also absent from the dashboard. This evaluation highlighted key usability gaps relevant for developers and implementers to be aware of in XAI dashboard design. Future research should focus on understanding the impact of usability heuristics on end-user adoption, particularly those relating to trust and transparency.<\/jats:p>","DOI":"10.3233\/shti250341","type":"book-chapter","created":{"date-parts":[[2025,5,16]],"date-time":"2025-05-16T08:54:06Z","timestamp":1747385646000},"source":"Crossref","is-referenced-by-count":3,"title":["Enhancing Clinical Decision Support: A Heuristic Evaluation of Explainable AI in Healthcare Dashboards"],"prefix":"10.3233","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-0052-6400","authenticated-orcid":false,"given":"Bethany A.","family":"van Dort","sequence":"first","affiliation":[{"name":"Amsterdam UMC location University of Amsterdam, Department of Medical Informatics, eHealth Living and Learning Lab, Amsterdam, The Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0000-5826-0495","authenticated-orcid":false,"given":"Jarell","family":"L\u00f3pez Ca\u00f1izares","sequence":"additional","affiliation":[{"name":"Amsterdam UMC location University of Amsterdam, Department of Medical Informatics, eHealth Living and Learning Lab, Amsterdam, The Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7077-7267","authenticated-orcid":false,"given":"Romaric","family":"Marcilly","sequence":"additional","affiliation":[{"name":"Univ. Lille, CHU Lille, ULR 2694 - METRICS : \u00c9valuation des technologies de sant\u00e9 et des pratiques m\u00e9dicales, F-59000 Lille, France; Inserm, CIC-IT 1403, F-59000 Lille, France"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9859-0912","authenticated-orcid":false,"given":"Linda","family":"Peute","sequence":"additional","affiliation":[{"name":"Amsterdam UMC location University of Amsterdam, Department of Medical Informatics, eHealth Living and Learning Lab, Amsterdam, The Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4703-5345","authenticated-orcid":false,"given":"Danielle","family":"Sent","sequence":"additional","affiliation":[{"name":"Jheronimus Academy of Data Science, Eindhoven University of Technology, Tilburg University, \u2018s-Hertogenbosch, The Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","Intelligent Health Systems \u2013 From Technology to Data and Knowledge"],"original-title":[],"link":[{"URL":"https:\/\/ebooks.iospress.nl\/pdf\/doi\/10.3233\/SHTI250341","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,16]],"date-time":"2025-05-16T08:54:06Z","timestamp":1747385646000},"score":1,"resource":{"primary":{"URL":"https:\/\/ebooks.iospress.nl\/doi\/10.3233\/SHTI250341"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,5,15]]},"ISBN":["9781643685960"],"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/shti250341","relation":{},"ISSN":["0926-9630","1879-8365"],"issn-type":[{"value":"0926-9630","type":"print"},{"value":"1879-8365","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,5,15]]}}}