{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,15]],"date-time":"2025-08-15T01:04:07Z","timestamp":1755219847227,"version":"3.43.0"},"reference-count":0,"publisher":"IOS Press","isbn-type":[{"value":"9781643686080","type":"electronic"}],"license":[{"start":{"date-parts":[[2025,8,7]],"date-time":"2025-08-07T00:00:00Z","timestamp":1754524800000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,8,7]]},"abstract":"<jats:p>SATUSEHAT Mobile (SSM), Indonesia\u2019s official health application, has evolved from PeduliLindungi during the COVID-19 pandemic into a comprehensive Personal Health Records (PHR) system. Our study evaluated user experiences among 472 respondents, using the H.E.A.R.T. framework (Happiness, Engagement, Adoption, Retention, Task Success). Findings highlight strength such as ease of access, but also reveal barriers including technical issues, account verification complexity, and data security concerns. Recommendations including simplifying the account verification process (KYC), improving usability, addressing technical issues, introducing rewards or incentives, and linking regulatory enforcement, similar to the mandatory use of electronic medical records in healthcare facilities to improve adoption and retention.<\/jats:p>","DOI":"10.3233\/shti251309","type":"book-chapter","created":{"date-parts":[[2025,8,7]],"date-time":"2025-08-07T11:48:02Z","timestamp":1754567282000},"source":"Crossref","is-referenced-by-count":0,"title":["Unlocking the Potential of Personal Health Records: A H.E.A.R.T. Framework Evaluation of SATUSEHAT Mobile"],"prefix":"10.3233","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-3444-4617","authenticated-orcid":false,"given":"Guardian Yoki","family":"Sanjaya","sequence":"first","affiliation":[{"name":"Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nandani Kusuma","family":"Ningtyas","sequence":"additional","affiliation":[{"name":"Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Annisa Ristya","family":"Rahmanti","sequence":"additional","affiliation":[{"name":"Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ichlasul","family":"Amalia","sequence":"additional","affiliation":[{"name":"Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Miko","family":"Hananto","sequence":"additional","affiliation":[{"name":"Agency for Health Policies Development, Ministry of Health, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Anis","family":"Fuad","sequence":"additional","affiliation":[{"name":"Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jefri","family":"Rinaldi","sequence":"additional","affiliation":[{"name":"Technology Transformation Office, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sarah","family":"Disviana","sequence":"additional","affiliation":[{"name":"Technology Transformation Office, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sinta","family":"Septiany","sequence":"additional","affiliation":[{"name":"Technology Transformation Office, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rian","family":"Andrian","sequence":"additional","affiliation":[{"name":"Technology Transformation Office, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Iram Barida","family":"Maisya","sequence":"additional","affiliation":[{"name":"Agency for Health Policies Development, Ministry of Health, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ginoga","family":"Veridona","sequence":"additional","affiliation":[{"name":"Agency for Health Policies Development, Ministry of Health, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Vickry Adzkary","family":"Ghufron","sequence":"additional","affiliation":[{"name":"Country Health Information Systems and Data Use, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yona May","family":"Rahayu","sequence":"additional","affiliation":[{"name":"Country Health Information Systems and Data Use, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","MEDINFO 2025 \u2014 Healthcare Smart \u00d7 Medicine Deep"],"original-title":[],"link":[{"URL":"https:\/\/ebooks.iospress.nl\/pdf\/doi\/10.3233\/SHTI251309","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,7]],"date-time":"2025-08-07T11:48:02Z","timestamp":1754567282000},"score":1,"resource":{"primary":{"URL":"https:\/\/ebooks.iospress.nl\/doi\/10.3233\/SHTI251309"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,8,7]]},"ISBN":["9781643686080"],"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/shti251309","relation":{},"ISSN":["0926-9630","1879-8365"],"issn-type":[{"value":"0926-9630","type":"print"},{"value":"1879-8365","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,8,7]]}}}