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An analysis of 2,157 online conversations examined attributes of quality, including lexical complexity and prompt-specific vocabulary. These factors helped to inform the redesign of an existing asynchronous online discussion board (AOD). More specifically, a real-time quality analyzer was constructed, which provides users with a visual breakdown of their post in relation to the overall group discussion thread. An experiment across two populations was performed and results found that the system increased overall levels of quality in conversations, while also increasing quality interactions across the system. The results were supplemented with survey data and a social network analysis (SNA), which discovered higher levels of system satisfaction and group cohesion.<\/jats:p>","DOI":"10.3233\/web-200425","type":"journal-article","created":{"date-parts":[[2020,3,6]],"date-time":"2020-03-06T10:49:29Z","timestamp":1583491769000},"page":"1-13","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":2,"title":["Real-time visualization to improve quality in computer mediated communication"],"prefix":"10.1177","volume":"18","author":[{"given":"Brian","family":"Thoms","sequence":"first","affiliation":[{"name":"California State University, Channel Islands, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Evren","family":"Eryilmaz","sequence":"additional","affiliation":[{"name":"California State University, Sacramento, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nicole","family":"Dubin","sequence":"additional","affiliation":[{"name":"California State University, Channel Islands, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rafael","family":"Hernandez","sequence":"additional","affiliation":[{"name":"University of California, Berkeley, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sara","family":"Colon-Cerezo","sequence":"additional","affiliation":[{"name":"University of California, Santa Barbara, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2020,3,4]]},"reference":[{"key":"ref001","doi-asserted-by":"crossref","unstructured":"R.A.\u00a0Ashaikh, S.\u00a0Wilson and S.\u00a0Jones, A persuasive social actor for activity awareness in learning groups, in: 30th International BCS Human Computer Interaction Conference: Fusion! 2016.","DOI":"10.14236\/ewic\/HCI2016.45"},{"key":"ref002","unstructured":"Y.\u00a0Attali and J.\u00a0Burstein, Automated essay scoring with e-rater v.2,\n                      Journal of Technology, Learning, and Assessment\n                      4\n                      (3) (2006)."},{"key":"ref003","unstructured":"A.\u00a0Bakharia, E.\u00a0Heathcote and S.\u00a0Dawson, Social networks adapting pedagogical practice: SNAPP, in: Proceedings of the Australasian Society for Computers in Learning in Tertiary Education, Auckland, Auckland, New Zealand, 2009."},{"key":"ref004","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.07.014"},{"key":"ref005","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.07.012"},{"key":"ref006","doi-asserted-by":"publisher","DOI":"10.1187\/cbe.06-12-0205"},{"key":"ref007","doi-asserted-by":"publisher","DOI":"10.1037\/h0076540"},{"key":"ref008","doi-asserted-by":"publisher","DOI":"10.1075\/itl.165.2.01col"},{"key":"ref009","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"ref010","unstructured":"Elgg, About, Retrieved online from https:\/\/elgg.org\/about\/download on April 19, 2019."},{"key":"ref011","doi-asserted-by":"crossref","unstructured":"E.\u00a0Eryilmaz, B.\u00a0Thoms, Z.\u00a0Ahmed and A.\u00a0Sandhu, Integrating learning analytics to measure message quality in large online conversations, in: Proceedings of the 53rd Hawaii International Conference on System Sciences, Maui, HI, 2020.","DOI":"10.24251\/HICSS.2020.007"},{"key":"ref012","doi-asserted-by":"publisher","DOI":"10.1007\/s11412-012-9163-y"},{"key":"ref013","doi-asserted-by":"crossref","unstructured":"D.\u00a0Firpo, S.\u00a0Kasemvilas, P.\u00a0Ractham and X.\u00a0Zhang, Generating a sense of community in a graduate educational setting through persuasive technology, in: Proceedings of the 4th International Conference on Persuasive Technology, New York, NY, USA, 2009.","DOI":"10.1145\/1541948.1542000"},{"key":"ref014","doi-asserted-by":"publisher","DOI":"10.1037\/h0057532"},{"key":"ref015","doi-asserted-by":"publisher","DOI":"10.1006\/ijhc.1996.0104"},{"key":"ref016","unstructured":"L.\u00a0Freeman, The Development of Social Network Analysis, Empirical Press, Vancouver, 2004."},{"key":"ref017","unstructured":"S.M.\u00a0Friedman, 2017, Wordcounter.com v1.0 available from: http:\/\/www.wordcounter.com\/about.html."},{"key":"ref018","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365-2729.2007.00251.x"},{"key":"ref019","unstructured":"R.\u00a0Gunning, The Technique of Clear Writing, McGraw-Hill, New York, 1952."},{"key":"ref020","doi-asserted-by":"crossref","unstructured":"D.\u00a0Hansen, B.\u00a0Shneiderman and M.\u00a0Smith, Analyzing Social Media Networks with NodeXL: Insights from a Connected World, Morgan Kaufmann, Burlington, 2011.","DOI":"10.1016\/B978-0-12-382229-1.00016-3"},{"key":"ref021","doi-asserted-by":"publisher","DOI":"10.1017\/S1351324906004189"},{"key":"ref022","doi-asserted-by":"publisher","DOI":"10.3233\/WIA-2012-0256"},{"key":"ref023","unstructured":"P.\u00a0Ipeirotis, Readability metrics API, Mashape. 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