{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,3]],"date-time":"2026-10-03T13:33:10Z","timestamp":1791034390986,"version":"4.1.0"},"reference-count":0,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2012,1,1]],"date-time":"2012-01-01T00:00:00Z","timestamp":1325376000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["WORK: A Journal of Prevention, Assessment &amp; Rehabilitation"],"published-print":{"date-parts":[[2012,5]]},"abstract":"<jats:p>Objective: The emergency department (ED) is among the most at-risk\n\t\t\t settings for violence by patients and visitors against ED workers. A first\n\t\t\t response to potential or actual events of workplace violence is often\n\t\t\t contacting hospital security officers for assistance. The purpose of this study\n\t\t\t is to describe ED workers' views of security officers' effectiveness during\n\t\t\t actual events of verbal and\/or physical violence.<\/jats:p>\n                  <jats:p>Participants: Healthcare workers (n=31) from an urban pediatric ED in the Midwest United\n\t\t\t States.<\/jats:p>\n                  <jats:p>Methods: Participants were interviewed regarding their\n\t\t\t experiences with workplace violence. Verbatim transcripts were qualitatively\n\t\t\t analyzed.<\/jats:p>\n                  <jats:p>Results: Six themes were identified: (1) a need for security\n\t\t\t officers, (2) security officers' availability and response, (3) security\n\t\t\t officers' presence or involvement, (4) security officers' ability to handle\n\t\t\t violent situations, (5) security officers' role with restraints, and (6)\n\t\t\t security officers' role with access.<\/jats:p>\n                  <jats:p>Conclusions: It is important that\n\t\t\t early communication between security officers and ED workers takes place before\n\t\t\t violent events occur. A uniform understanding of the roles and responsibilities\n\t\t\t of security officers should be clearly communicated to ED workers. Future\n\t\t\t research needs to be conducted with hospital-based security officers to\n\t\t\t describe their perceptions about their role in the prevention and management of\n\t\t\t workplace violence.<\/jats:p>","DOI":"10.3233\/wor-2012-1327","type":"journal-article","created":{"date-parts":[[2019,12,3]],"date-time":"2019-12-03T01:38:31Z","timestamp":1575337111000},"page":"21-27","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":20,"title":["Emergency department workers' perceptions of security officers'\t\t\t effectiveness during violent events"],"prefix":"10.1177","volume":"42","author":[{"given":"Gordon Lee","family":"Gillespie","sequence":"first","affiliation":[{"name":"University of Cincinnati College of Nursing,\r\t\t\t Cincinnati, OH, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Donna M.","family":"Gates","sequence":"additional","affiliation":[{"name":"University of Cincinnati College of Nursing,\r\t\t\t Cincinnati, OH, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Margaret","family":"Miller","sequence":"additional","affiliation":[{"name":"University of Cincinnati College of Nursing,\r\t\t\t Cincinnati, OH, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Patricia Kunz","family":"Howard","sequence":"additional","affiliation":[{"name":"UK Chandler Hospital Emergency &amp; Trauma\r\t\t\t Services, Lexington, KY, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2012,1]]},"container-title":["WORK: A Journal of Prevention, Assessment &amp; Rehabilitation"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.3233\/WOR-2012-1327","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.3233\/WOR-2012-1327","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,1]],"date-time":"2026-05-01T05:49:05Z","timestamp":1777614545000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.3233\/WOR-2012-1327"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,1]]},"references-count":0,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2012,5]]}},"alternative-id":["10.3233\/WOR-2012-1327"],"URL":"https:\/\/doi.org\/10.3233\/wor-2012-1327","relation":{},"ISSN":["1051-9815","1875-9270"],"issn-type":[{"value":"1051-9815","type":"print"},{"value":"1875-9270","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,1]]}}}