{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,8]],"date-time":"2026-07-08T20:27:57Z","timestamp":1783542477356,"version":"3.55.0"},"reference-count":66,"publisher":"SAGE Publications","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["WOR"],"published-print":{"date-parts":[[2020,10,20]]},"abstract":"<jats:p>BACKGROUND: The novel coronavirus (COVID-19) that emerged in late 2019, and later become a global pandemic, has unleashed an almost unprecedented global public health and economic crisis. OBJECTIVE: In this perspective, we examine the effects of COVID-19 and identify a likely \u2018new normal\u2019 in terms of challenges and opportunities within the fields of disability, telework, and rehabilitation. METHODS: We use a systems thinking lens informed by recent empirical evidence and peer-reviewed qualitative accounts regarding the pandemic to identify emerging challenges, and pinpoint opportunities related to health and changing employment infrastructure of people with disabilities and rehabilitation professionals. RESULTS: From our interpretation, the key leverage points or opportunities include: (1) developing disability-inclusive public health responses and emergency preparedness; (2) enabling employment and telework opportunities for people with disabilities; (3) addressing the new requirements in rehabilitation service provision, including participating as essential team members in the care of people with infectious diseases such as COVID-19; (4) embracing the added emphasis on, and capacity for, telehealth; and (5) developing greater resilience, distance learning, and employability among the rehabilitation workforce. CONCLUSIONS: The COVID-19 pandemic has become increasingly challenging to the lives of people with disabilities and rehabilitation professionals; however, key challenges can be minimized and opportunities can be capitalized upon in order to \u2018build back better\u2019 after COVID-19.<\/jats:p>","DOI":"10.3233\/wor-203250","type":"journal-article","created":{"date-parts":[[2020,9,18]],"date-time":"2020-09-18T13:04:02Z","timestamp":1600434242000},"page":"37-46","source":"Crossref","is-referenced-by-count":50,"title":["A \u2018new normal\u2019 following COVID-19 and the economic crisis: Using systems thinking to identify challenges and opportunities in disability, telework, and rehabilitation"],"prefix":"10.1177","volume":"67","author":[{"given":"Tiago S.","family":"Jesus","sequence":"first","affiliation":[{"name":"Global Health and Tropical Medicine and WHO Collaborating Center on Health Workforce Policy and Planning, Institute of Hygiene and Tropical Medicine, NOVA University of Lisbon, Lisbon, Portugal"},{"name":"Department of Occupational Therapy, College of Health and Rehabilitation Sciences, Sargent College, Boston University, MA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Michel D.","family":"Landry","sequence":"additional","affiliation":[{"name":"School of Medicine, Duke University, Durham, NC, USA"},{"name":"Duke Global Health Institute, Duke University, Durham, NC, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Karen","family":"Jacobs","sequence":"additional","affiliation":[{"name":"Department of Occupational Therapy, College of Health and Rehabilitation Sciences, Sargent College, Boston University, MA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","reference":[{"key":"10.3233\/WOR-203250_ref2","doi-asserted-by":"crossref","first-page":"102433","DOI":"10.1016\/j.jaut.2020.102433","article-title":"The epidemiology and pathogenesis of coronavirus disease (COVID-19) outbreak","volume":"109","author":"Rothan","year":"2020","journal-title":"Journal of autoimmunity"},{"key":"10.3233\/WOR-203250_ref3","unstructured":"World Health Organization. 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