{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,22]],"date-time":"2025-02-22T05:36:30Z","timestamp":1740202590512,"version":"3.37.3"},"reference-count":0,"publisher":"IOS Press","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014]]},"abstract":"<jats:p>The ePharmaCare project aims at assessing the potential of eHealth services for the provision of pharmaceutical services interacting actively with patients. The results presented here focus on the first three steps of Design Science Research Methodology. A mixed methods approach was used with an online survey to collect data on use of information technologies in community pharmacy, followed by an exploratory observational time and business processes study, which use the shadowing method to identify and assess the opportunity to lunch online services. Combining this with the Service Experiment Blueprint and the D&amp;aacute;der method an enhanced pharmaceutical service was designed. Next, an artifact is developed and a prototype is implemented to demonstrate the value of online pharmaceutical services' delivery. This new service could represent a new perspective for pharmaceutical services integration within the health system.<\/jats:p>","DOI":"10.3233\/978-1-61499-432-9-266","type":"book-chapter","created":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T17:46:46Z","timestamp":1740160006000},"source":"Crossref","is-referenced-by-count":0,"title":["Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services"],"prefix":"10.3233","author":[{"family":"Lap&atilde;o Lu&iacute;s Velez","sequence":"additional","affiliation":[]},{"family":"Greg&oacute;rio Jo&atilde;o","sequence":"additional","affiliation":[]},{"family":"Mello Diogo","sequence":"additional","affiliation":[]},{"family":"Cavaco Afonso","sequence":"additional","affiliation":[]},{"family":"Mira Da Silva Miguel","sequence":"additional","affiliation":[]},{"family":"Lovis Christian","sequence":"additional","affiliation":[]}],"member":"7437","container-title":["Studies in Health Technology and Informatics","e-Health &amp;ndash; For Continuity of Care"],"original-title":[],"deposited":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T17:47:53Z","timestamp":1740160073000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.medra.org\/servlet\/aliasResolver?alias=iospressISSNISBN&issn=0926-9630&volume=205&spage=266"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014]]},"references-count":0,"URL":"https:\/\/doi.org\/10.3233\/978-1-61499-432-9-266","relation":{},"ISSN":["0926-9630"],"issn-type":[{"value":"0926-9630","type":"print"}],"subject":[],"published":{"date-parts":[[2014]]}}}