{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,18]],"date-time":"2026-10-18T20:25:56Z","timestamp":1792355156349,"version":"4.4.0"},"reference-count":55,"publisher":"Frontiers Media SA","license":[{"start":{"date-parts":[[2023,11,30]],"date-time":"2023-11-30T00:00:00Z","timestamp":1701302400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100015351","name":"Universit\u00e4tsbibliothek Bielefeld","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100015351","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["frontiersin.org"],"crossmark-restriction":true},"short-container-title":["Front. Robot. AI"],"abstract":"<jats:p>Interaction with artificial social agents is often designed based on models of human interaction and dialogue. While this is certainly useful for basic interaction mechanisms, it has been argued that social communication strategies and social language use, a \u201cparticularly human\u201d ability, may not be appropriate and transferable to interaction with artificial conversational agents. In this paper, we present qualitative research exploring whether users expect artificial agents to use politeness\u2014a fundamental mechanism of social communication\u2014in language-based human-robot interaction. Based on semi-structured interviews, we found that humans mostly ascribe a functional, rule-based use of polite language to humanoid robots and do not expect them to apply socially motivated politeness strategies that they expect in human interaction. This study 1) provides insights for interaction design for social robots\u2019 politeness use from a user perspective, and 2) contributes to politeness research based on the analysis of our participants\u2019 perspectives on politeness.<\/jats:p>","DOI":"10.3389\/frobt.2023.1242127","type":"journal-article","created":{"date-parts":[[2023,12,1]],"date-time":"2023-12-01T09:21:01Z","timestamp":1701422461000},"update-policy":"https:\/\/doi.org\/10.3389\/crossmark-policy","source":"Crossref","is-referenced-by-count":20,"title":["Should robots be polite? 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