{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,3]],"date-time":"2026-10-03T16:50:56Z","timestamp":1791046256409,"version":"4.1.0"},"reference-count":52,"publisher":"Frontiers Media SA","license":[{"start":{"date-parts":[[2022,6,23]],"date-time":"2022-06-23T00:00:00Z","timestamp":1655942400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":["frontiersin.org"],"crossmark-restriction":true},"short-container-title":["Front. Psychol."],"abstract":"<jats:p>The competition between government-provided apps and business-provided apps for active users in China is becoming increasingly fierce. Apps with higher user activity will win this competition. To maintain active users, finding the user activity influencing factors is crucial. In this study, we selected a government-provided app\u2014\u201cBeijing One Card\u201d- and a business-provided app\u2014\u201cBus Code\u201d (the Beijing area) -in the field of public transportation as the comparative research objects. Based on multiple regression analysis, we explored the factors influencing user activity. We found user preference plays a critical role in distinguishing the influencing factors of user activity between two kinds of apps. Distinct from the existing research, the service quality does not affect the user activity of public transportation apps. This paper argues that, whether it is a government-provided app or a business-provided app, to enhance the user activity of the app, in the short term, it is necessary to improve the app function according to the user\u2019s needs, try to provide services which user like, cater to user\u2019s preference, strengthen user experience; In the long run, it is essential to pay attention to mining the user\u2019s data accumulated while operating the app to understand user behavior. So as to affect the user\u2019s preference, enhance user\u2019s trust, and improve user participation through public policy.<\/jats:p>","DOI":"10.3389\/fpsyg.2022.914528","type":"journal-article","created":{"date-parts":[[2022,6,23]],"date-time":"2022-06-23T08:59:32Z","timestamp":1655974772000},"update-policy":"https:\/\/doi.org\/10.3389\/crossmark-policy","source":"Crossref","is-referenced-by-count":4,"title":["Does User Preference Matter? 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