{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,30]],"date-time":"2026-09-30T06:55:46Z","timestamp":1790751346351,"version":"4.1.0"},"reference-count":100,"publisher":"Frontiers Media SA","license":[{"start":{"date-parts":[[2026,9,30]],"date-time":"2026-09-30T00:00:00Z","timestamp":1790726400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":["frontiersin.org"],"crossmark-restriction":true},"short-container-title":["Front. Artif. Intell."],"abstract":"<jats:sec>\n                    <jats:title>Introduction<\/jats:title>\n                    <jats:p>Strategic and organizational solutions are becoming essential due to the global demand for digital transformation, sustained operational efficiency, and the rapid advancement of artificial intelligence (AI) technologies. This study examines the influence of artificial intelligence adoption on organizational efficiency, with digital literacy as a boundary condition and organizational learning capability serving as a mediator.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>The study utilized a quantitative cross-sectional survey-based design. A multistage sampling technique was used to collect data from employees working in the Ghanaian banking sector. Data collected from 388 employees from the banks were utilized in an empirical study employing structural equation modeling. Both direct and indirect relationships were assessed.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>The findings revealed that the level of artificial intelligence adoption has a significant and positive influence on both organizational efficiency and organizational learning capability. The results further showed that organizational learning capability has a significant and positive influence on organizational efficiency and partially mediates the relationship between artificial intelligence adoption and organizational efficiency. Additionally, the results revealed that digital literacy moderates the relationships between artificial intelligence adoption and organizational efficiency, as well as the relationships between organizational learning capability and organizational efficiency.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>This study introduces a novel theoretical framework that connects the hitherto overlooked linkages between artificial intelligence adoption, organizational learning capability, digital literacy, and organizational efficiency within the banking sector of an emerging economy. By integrating these constructs into a unified model, the study clarifies the mechanisms and boundary conditions through which AI adoption translates into organizational efficiency, thereby extending the Resource-Based View in an emerging-market context.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.3389\/frai.2026.1891713","type":"journal-article","created":{"date-parts":[[2026,9,30]],"date-time":"2026-09-30T06:02:56Z","timestamp":1790748176000},"update-policy":"https:\/\/doi.org\/10.3389\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Artificial intelligence adoption and organizational efficiency: the mediating role of organizational learning capability and moderating role of digital literacy"],"prefix":"10.3389","volume":"9","author":[{"given":"Hayford Asare","family":"Obeng","sequence":"first","affiliation":[{"name":"Department of Business Administration, Onbes Kasim Kibris University","place":["Nicosia, Cyprus"]},{"name":"Department of Business Administration, World Peace University","place":["Nicosia, Cyprus"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Richard","family":"Arhinful","sequence":"additional","affiliation":[{"name":"Center of Accounting, Finance and Economics, Multimedia University","place":["Cyberjaya, Selangor, Malaysia"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Leviticus","family":"Mensah","sequence":"additional","affiliation":[{"name":"Department of Business Administration, World Peace University","place":["Nicosia, Cyprus"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Abdullah","family":"Sarwar","sequence":"additional","affiliation":[{"name":"Centre for Management and Marketing Innovation (CMMI), COE for Business Innovation and Communication, Faculty of Management, Multimedia University","place":["Cyberjaya, Malaysia"]}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1965","published-online":{"date-parts":[[2026,9,30]]},"reference":[{"key":"ref1","doi-asserted-by":"publisher","first-page":"853","DOI":"10.1016\/j.jclepro.2019.02.150","article-title":"Absorptive capacity and green innovation adoption in SMEs: the mediating effects of sustainable organisational capabilities","volume":"220","author":"Aboelmaged","year":"2019","journal-title":"J. Clean. Prod."},{"key":"ref2","doi-asserted-by":"publisher","first-page":"1030","DOI":"10.1108\/ijem-09-2019-0345","article-title":"Digital learning orientation and innovative behavior in the higher education sector: effects of organizational learning culture and readiness for change","volume":"35","author":"Aboobaker","year":"2021","journal-title":"Int. J. Educ. Manag."},{"key":"ref3","doi-asserted-by":"publisher","first-page":"315","DOI":"10.1016\/j.technovation.2007.09.003","article-title":"Assessing the impact of organizational learning capability on product innovation performance: an empirical test","volume":"28","author":"Alegre","year":"2008","journal-title":"Technovation"},{"key":"ref4","doi-asserted-by":"publisher","first-page":"2392","DOI":"10.3390\/ijerph15112392","article-title":"Associations between positive health-related effects and soundscapes perceptual constructs: a systematic review","volume":"15","author":"Aletta","year":"2018","journal-title":"Int. J. Environ. Res. Public Health"},{"key":"ref5","doi-asserted-by":"publisher","first-page":"210","DOI":"10.1108\/ecam-02-2021-0111","article-title":"Integration in a mixed-method case study of construction phenomena: from data to theory","volume":"30","author":"Amadi","year":"2023","journal-title":"Eng. Constr. Archit. Manag."},{"key":"ref6","doi-asserted-by":"publisher","first-page":"119","DOI":"10.1080\/01446193.2025.2589763","article-title":"The mediating role of talent management in the relationship between project manager competencies and sustainable competitive advantage in the Ghanaian construction industry","volume":"44","author":"Arhinful","year":"","journal-title":"Constr. Manag. Econ."},{"key":"ref7","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1108\/ecam-11-2024-1573","article-title":"Assessing how project management knowledge drives project sustainability in Ghana","author":"Arhinful","year":"","journal-title":"Eng. Constr. Archit. Manag."},{"key":"ref8","doi-asserted-by":"publisher","first-page":"21582440251337902","DOI":"10.1177\/21582440251337902","article-title":"The public hospital exodus: unraveling the interplay of turnover intentions and organizational politics","volume":"15","author":"Asare Obeng","year":"2025","journal-title":"SAGE Open"},{"key":"ref9","doi-asserted-by":"publisher","first-page":"8","DOI":"10.1108\/13527609910796933","article-title":"Public organisations effectiveness and its determinants in a developing country","volume":"6","author":"Atiyyah","year":"1999","journal-title":"Cross Cult. Manag."},{"key":"ref10","doi-asserted-by":"publisher","first-page":"1864","DOI":"10.3390\/su16051864","article-title":"Artificial intelligence adoption by SMEs to achieve sustainable business performance: application of technology\u2013organization\u2013environment framework","volume":"16","author":"Badghish","year":"2024","journal-title":"Sustainability"},{"key":"ref11","doi-asserted-by":"publisher","first-page":"99","DOI":"10.1177\/014920639101700108","article-title":"Firm resources and sustained competitive advantage","volume":"17","author":"Barney","year":"1991","journal-title":"J. Manag."},{"key":"ref12","doi-asserted-by":"publisher","first-page":"104266","DOI":"10.1016\/j.ijhm.2025.104266","article-title":"Does green training foster green service innovation? The influence of organizational learning capability and human capital","volume":"130","author":"Begum","year":"2025","journal-title":"Int. J. Hosp. Manag."},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1016\/j.bushor.2025.10.001","article-title":"The AI literacy development canvas: assessing and building AI literacy in organizations","author":"Benlian","year":"2025","journal-title":"Bus. Horiz."},{"key":"ref14","doi-asserted-by":"crossref","first-page":"825","DOI":"10.1007\/s12599-022-00764-w","article-title":"Algorithmic management: bright and dark sides, practical implications, and research opportunities","volume":"64","author":"Benlian","year":"2022","journal-title":"Bus. Inf. Syst. Eng."},{"key":"ref15","doi-asserted-by":"publisher","first-page":"102026","DOI":"10.1016\/j.tele.2023.102026","article-title":"Exploring the determinants of artificial intelligence (AI) literacy: digital divide, computational thinking, cognitive absorption","volume":"83","author":"Celik","year":"2023","journal-title":"Telemat. Inform."},{"key":"ref16","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/10705511.2026.2633754","article-title":"Consistent partial least squares structural equation modeling using SmartPLS","author":"Cheah","year":"2026","journal-title":"Structural Equation Modeling: A Multidisciplinary Journal"},{"key":"ref17","doi-asserted-by":"publisher","first-page":"113987","DOI":"10.1016\/j.jbusres.2023.113987","article-title":"Challenge or hindrance? How and when organizational artificial intelligence adoption influences employee job crafting","volume":"164","author":"Cheng","year":"2023","journal-title":"J. Bus. Res."},{"key":"ref18","doi-asserted-by":"publisher","first-page":"11","DOI":"10.1007\/s12525-022-00531-5","article-title":"The dark sides of AI","volume":"32","author":"Cheng","year":"2022","journal-title":"Electron. Mark."},{"key":"ref19","doi-asserted-by":"publisher","first-page":"745","DOI":"10.1007\/s10490-023-09871-y","article-title":"Reporting reliability, convergent and discriminant validity with structural equation modeling: a review and best-practice recommendations","volume":"41","author":"Cheung","year":"2024","journal-title":"Asia Pac. J. Manag."},{"key":"ref20","doi-asserted-by":"publisher","first-page":"712","DOI":"10.1177\/0959354318804670","article-title":"Statistical positivism versus critical scientific realism. A comparison of two paradigms for motivation research: part 1. A philosophical and empirical analysis of statistical positivism","volume":"28","author":"Chirkov","year":"2018","journal-title":"Theory Psychol."},{"key":"ref21","doi-asserted-by":"publisher","first-page":"1680","DOI":"10.1111\/1467-8551.12824","article-title":"Generative artificial intelligence in business: towards a strategic human resource management framework","volume":"35","author":"Chowdhury","year":"2024","journal-title":"Br. J. Manag."},{"key":"ref22","doi-asserted-by":"crossref","DOI":"10.4324\/9780203771587","volume-title":"Statistical Power Analysis for the Behavioral Sciences","author":"Cohen","year":"2013"},{"key":"ref23","doi-asserted-by":"publisher","first-page":"949","DOI":"10.2307\/256718","article-title":"The impact of human resource management practices on perceptions of organizational performance","volume":"39","author":"Delaney","year":"1996","journal-title":"Acad. Manag. J."},{"key":"ref24","doi-asserted-by":"publisher","first-page":"361","DOI":"10.1111\/j.1467-6486.1996.tb00806.x","article-title":"Understanding organizational learning capability","volume":"33","author":"DiBella","year":"1996","journal-title":"J. Manag. Stud."},{"key":"ref25","doi-asserted-by":"publisher","first-page":"63","DOI":"10.1016\/j.ijinfomgt.2019.01.021","article-title":"Artificial intelligence for decision making in the era of big data\u2013evolution, challenges and research agenda","volume":"48","author":"Duan","year":"2019","journal-title":"Int. J. Inf. Manag."},{"key":"ref26","doi-asserted-by":"publisher","first-page":"1320","DOI":"10.3390\/su18031320","article-title":"Dynamic capabilities and sustainable competitive advantage in SMEs: the roles of innovation and organizational learning","volume":"18","author":"Dukhaykh","year":"2026","journal-title":"Sustainability"},{"key":"ref27","doi-asserted-by":"publisher","first-page":"101994","DOI":"10.1016\/j.ijinfomgt.2019.08.00","article-title":"Artificial intelligence (AI): multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy","volume":"57","author":"Dwivedi","year":"2021","journal-title":"Int. J. Inf. Manag."},{"key":"ref28","doi-asserted-by":"publisher","first-page":"1709","DOI":"10.1007\/s10796-021-10186-w","article-title":"Artificial intelligence and business value: a literature review","volume":"24","author":"Enholm","year":"2022","journal-title":"Inf. Syst. Front."},{"key":"ref29","doi-asserted-by":"publisher","first-page":"1440051","DOI":"10.3389\/frai.2024.1440051","article-title":"Adoption of artificial intelligence and machine learning in banking systems: a qualitative survey of board of directors","volume":"7","author":"Eskandarany","year":"2024","journal-title":"Front. Artif. Intell."},{"key":"ref30","first-page":"109","article-title":"Is yours a learning organization?","volume":"86","author":"Garvin","year":"2008","journal-title":"Harvard Bus. Rev."},{"key":"ref31","doi-asserted-by":"publisher","first-page":"101","DOI":"10.1093\/biomet\/61.1.101","article-title":"A predictive approach to the random effect model","volume":"61","author":"Geisser","year":"1974","journal-title":"Biometrika"},{"key":"ref32","doi-asserted-by":"publisher","first-page":"14","DOI":"10.1016\/j.dss.2019.03.004","article-title":"Does data analytics use improve firm decision making quality? The role of knowledge sharing and data analytics competency","volume":"120","author":"Ghasemaghaei","year":"2019","journal-title":"Decis. Support. Syst."},{"key":"ref33","doi-asserted-by":"publisher","first-page":"619","DOI":"10.1007\/s10796-020-10097-2","article-title":"Systematic literature review of e-learning capabilities to enhance organizational learning","volume":"24","author":"Giannakos","year":"2022","journal-title":"Inf. Syst. Front."},{"key":"ref34","volume-title":"How to Stay Smart in a Smart World: Why human Intelligence still Beats Algorithms","author":"Gigerenzer","year":"2022"},{"key":"ref35","doi-asserted-by":"publisher","first-page":"216","DOI":"10.1108\/09696470310476981","article-title":"Improving organizational learning capability: lessons from two case studies","volume":"10","author":"Goh","year":"2003","journal-title":"Learn. Organ."},{"key":"ref36","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1108\/rege-11-2020-0103","article-title":"The role of entrepreneurial orientation, organizational learning capability and service innovation in organizational performance","volume":"29","author":"Gomes","year":"2022","journal-title":"Rev. Gest\u00e3o"},{"key":"ref37","first-page":"100511","article-title":"The bright and dark sides of artificial intelligence: a futures perspective on tourist destination experiences","volume":"19","author":"Grundner","year":"2021","journal-title":"J. Destin. Mark. Manag."},{"key":"ref38","doi-asserted-by":"crossref","DOI":"10.4337\/9781035312870","volume-title":"Marketing Automation and Decision Making: The Role of Heuristics and AI in Marketing","author":"Guercini","year":"2023"},{"key":"ref39","doi-asserted-by":"publisher","first-page":"442","DOI":"10.1108\/imds-04-2016-0130","article-title":"An updated and expanded assessment of PLS-SEM in information systems research","volume":"117","author":"Hair","year":"2017","journal-title":"Ind. Manag. Data Syst."},{"key":"ref40","doi-asserted-by":"publisher","first-page":"101","DOI":"10.1016\/j.jbusres.2019.11.069","article-title":"Assessing measurement model quality in PLS-SEM using confirmatory composite analysis","volume":"109","author":"Hair","year":"2020","journal-title":"J. Bus. Res."},{"key":"ref41","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1108\/ebr-11-2018-0203","article-title":"When to use and how to report the results of PLS-SEM","volume":"31","author":"Hair","year":"2019","journal-title":"Eur. Bus. Rev."},{"key":"ref42","first-page":"1","article-title":"Enhancing efficiency and decision-making in higher education through intelligent commercial integration: leveraging artificial intelligence","author":"Han","year":"2024","journal-title":"J. Knowl. Econ."},{"key":"ref43","doi-asserted-by":"publisher","first-page":"115","DOI":"10.1007\/s11747-014-0403-8","article-title":"A new criterion for assessing discriminant validity in variance-based structural equation modeling","volume":"43","author":"Henseler","year":"2015","journal-title":"J. Acad. Mark. Sci."},{"key":"ref44","doi-asserted-by":"publisher","first-page":"30","DOI":"10.1007\/s11747-020-00749-9","article-title":"A strategic framework for artificial intelligence in marketing","volume":"49","author":"Huang","year":"2021","journal-title":"J. Acad. Mark. Sci."},{"key":"ref45","doi-asserted-by":"publisher","first-page":"285","DOI":"10.1016\/j.jwb.2009.09.003","article-title":"Dynamic capability: impact of process alignment and organizational learning culture on performance","volume":"45","author":"Hung","year":"2010","journal-title":"J. World Bus."},{"key":"ref46","doi-asserted-by":"publisher","first-page":"232","DOI":"10.1108\/tlo-09-2015-0053","article-title":"Organizational learning through transformational leadership","volume":"23","author":"Imran","year":"2016","journal-title":"Learn. Organ."},{"key":"ref47","doi-asserted-by":"publisher","first-page":"1055","DOI":"10.1080\/02642069.2023.2258799","article-title":"The dark side of artificial intelligence in higher education","volume":"43","author":"Ivanov","year":"2023","journal-title":"Serv. Ind. J."},{"key":"ref48","doi-asserted-by":"publisher","first-page":"15208","DOI":"10.3390\/su152115208","article-title":"Strategic integration of artificial intelligence for sustainable businesses: implications for data management and human user engagement in the digital era","volume":"15","author":"Jankovic","year":"2023","journal-title":"Sustainability"},{"key":"ref49","doi-asserted-by":"publisher","first-page":"126","DOI":"10.1108\/jbs-11-2021-0182","article-title":"Artificial intelligence: a strategy to harness its power through organizational learning","volume":"44","author":"Jarrahi","year":"2023","journal-title":"J. Bus. Strateg."},{"key":"ref50","doi-asserted-by":"publisher","first-page":"715","DOI":"10.1016\/j.jbusres.2003.11.002","article-title":"Organizational learning capability: a proposal of measurement","volume":"58","author":"Jerez-Gomez","year":"2005","journal-title":"J. Bus. Res."},{"key":"ref51","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1007\/s12599-020-00676-7","article-title":"Ready or not, AI comes\u2014an interview study of organizational AI readiness factors","volume":"63","author":"J\u00f6hnk","year":"2021","journal-title":"Bus. Inf. Syst. Eng."},{"key":"ref52","volume-title":"Integrating AI-driven Technologies into Service Marketing","author":"Kaluarachchi","year":"2024"},{"key":"ref53","doi-asserted-by":"publisher","first-page":"41","DOI":"10.1007\/s44163-023-00094-0","article-title":"Is artificial intelligence and machine learning changing the ways of banking: a systematic literature review and meta analysis","volume":"3","author":"Kalyani","year":"2023","journal-title":"Discov. Artif. Intell."},{"key":"ref54","first-page":"1","article-title":"Common method bias in PLS-SEM: a full collinearity assessment approach","volume":"11","author":"Kock","year":"2015","journal-title":"Int. J. e-Collab."},{"key":"ref55","doi-asserted-by":"publisher","first-page":"227","DOI":"10.1111\/isj.12131","article-title":"Minimum sample size estimation in PLS-SEM: the inverse square root and gamma-exponential methods","volume":"28","author":"Kock","year":"2018","journal-title":"Inf. Syst. J."},{"key":"ref56","doi-asserted-by":"publisher","first-page":"102760","DOI":"10.1016\/j.telpol.2024.102760","article-title":"The academic industry\u2019s response to generative artificial intelligence: an institutional analysis of large language models","volume":"48","author":"Kshetri","year":"2024","journal-title":"Telecommun. Policy"},{"key":"ref57","doi-asserted-by":"publisher","first-page":"208","DOI":"10.1504\/IJTM.1997.001724","article-title":"Competence-building, technology fusion and competitive advantage: the key roles of organisational learning and strategic alliances","volume":"14","author":"Lei","year":"1997","journal-title":"Int. J. Technol. Manag."},{"key":"ref58","doi-asserted-by":"publisher","first-page":"36","DOI":"10.1016\/j.paid.2016.10.007","article-title":"From Likert scales to images: validating a novel creativity measure with image based response scales","volume":"106","author":"Leutner","year":"2017","journal-title":"Personal. Individ. Differ."},{"key":"ref59","doi-asserted-by":"publisher","first-page":"103689","DOI":"10.1016\/j.im.2022.103689","article-title":"Digital technology-enabled dynamic capabilities and their impacts on firm performance: evidence from the COVID-19 pandemic","volume":"59","author":"Li","year":"2022","journal-title":"Inf. Manag."},{"key":"ref60","doi-asserted-by":"publisher","first-page":"155","DOI":"10.1108\/jts-03-2024-0016","article-title":"A typology of validity: content, face, convergent, discriminant, nomological and predictive validity","volume":"12","author":"Lim","year":"2024","journal-title":"J. Trade Sci."},{"key":"ref61","doi-asserted-by":"publisher","first-page":"502","DOI":"10.1016\/j.ijinfomgt.2011.02.003","article-title":"Strategic knowledge management, innovation and performance","volume":"31","author":"L\u00f3pez-Nicol\u00e1s","year":"2011","journal-title":"Int. J. Inf. Manag."},{"key":"ref62","doi-asserted-by":"publisher","first-page":"174","DOI":"10.2307\/41166422","article-title":"Innovation in services: corporate culture and investment banking","volume":"50","author":"Lyons","year":"2007","journal-title":"Calif. Manag. Rev."},{"key":"ref63","doi-asserted-by":"publisher","first-page":"121526","DOI":"10.1016\/j.techfore.2022.121526","article-title":"The relationship between human capital, information technology capability, innovativeness and organizational performance: an integrated approach","volume":"177","author":"Marchiori","year":"2022","journal-title":"Technol. Forecast. Soc. Change"},{"key":"ref64","doi-asserted-by":"publisher","first-page":"104","DOI":"10.1108\/aaouj-09-2024-0120","article-title":"The impact of digital literacy and digital competence on online teaching productivity: the moderating role of work behavior","volume":"20","author":"Mardiana","year":"2025","journal-title":"Asian Assoc. Open Univ. J."},{"key":"ref65","year":"2023"},{"key":"ref66","first-page":"1461","article-title":"Modeling digital skills beyond the IT workforce: construct definition, measurement and impact on digitalization value","volume":"38","author":"Molla","year":"2025","journal-title":"Inf. Technol. People"},{"key":"ref67","doi-asserted-by":"publisher","first-page":"3501","DOI":"10.1108\/md-10-2023-1946","article-title":"Artificial intelligence capability and organizational performance: unraveling the mediating mechanisms of decision-making processes","volume":"63","author":"Neiroukh","year":"2024","journal-title":"Manag. Decis."},{"key":"ref68","doi-asserted-by":"publisher","first-page":"1065","DOI":"10.1016\/j.compedu.2012.04.016","article-title":"Can we teach digital natives digital literacy?","volume":"59","author":"Ng","year":"2012","journal-title":"Comput. Educ."},{"key":"ref69","doi-asserted-by":"publisher","first-page":"482","DOI":"10.1108\/imr-02-2021-0078","article-title":"Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligence","volume":"39","author":"Nguyen","year":"2022","journal-title":"Int. Mark. Rev."},{"key":"ref70","doi-asserted-by":"publisher","first-page":"267","DOI":"10.1108\/shr-09-2017-0061","article-title":"Learning and the digital workplace: what? So what? Now what?","volume":"16","author":"Noonan","year":"2017","journal-title":"Strateg. HR Rev."},{"key":"ref71","doi-asserted-by":"crossref","first-page":"e1356","DOI":"10.1002\/widm.1356","article-title":"Bias in data-driven artificial intelligence systems\u2014an introductory survey","volume":"10","author":"Ntoutsi","year":"2020","journal-title":"Wiley Interdiscip. Rev. Data Min. Knowl. Discov."},{"key":"ref72","first-page":"1927","article-title":"Exploring the correlation between philosophy of science and business administration, with a focus on organisational behaviour and human resource management","volume":"8","author":"Obeng","year":"2023","journal-title":"Int. J. Innov. Sci. Res. Technol."},{"key":"ref73","first-page":"1236","article-title":"AI-driven sustainability decision-making and the social impact of digital deployment: the mediating role of digital-induced sustainability culture and digital sustainability readiness in emerging economies","volume":"12","author":"Obeng","year":"","journal-title":"Sci. Cult."},{"key":"ref74","doi-asserted-by":"publisher","first-page":"251","DOI":"10.1007\/s44163-026-01015-7","article-title":"Employees\u2019 behavioral intention to use AI and organizational efficiency in an emerging economy: the serial mediating roles of technology readiness and digital culture","volume":"6","author":"Obeng","year":"","journal-title":"Discov. Artif. Intell."},{"key":"ref75","doi-asserted-by":"publisher","first-page":"605","DOI":"10.1016\/j.jbusres.2022.03.008","article-title":"Artificial intelligence and knowledge sharing: contributing factors to organizational performance","volume":"145","author":"Olan","year":"2022","journal-title":"J. Bus. Res."},{"key":"ref76","doi-asserted-by":"publisher","first-page":"142","DOI":"10.3390\/systems12040142","article-title":"Transitioning to agile organizational structures: a contingency theory approach in the financial sector","volume":"12","author":"Pacheco-Cubillos","year":"2024","journal-title":"Systems"},{"key":"ref77","doi-asserted-by":"publisher","first-page":"2079","DOI":"10.1007\/s10845-022-01923-2","article-title":"Artificial intelligence systems for tool condition monitoring in machining: analysis and critical review","volume":"34","author":"Pimenov","year":"2023","journal-title":"J. Intell. Manuf."},{"key":"ref78","doi-asserted-by":"publisher","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioral research: a critical review of the literature and recommended remedies","volume":"88","author":"Podsakoff","year":"2003","journal-title":"J. Appl. Psychol."},{"key":"ref79","doi-asserted-by":"publisher","first-page":"709","DOI":"10.1177\/01672533251397341","article-title":"Organizational learning capabilities and performance: the impact of digital leadership, IT support, and knowledge sharing","volume":"45","author":"Rahman","year":"2026","journal-title":"Hum. Syst. Manag."},{"key":"ref80","doi-asserted-by":"publisher","first-page":"iii","DOI":"10.25300\/MISQ\/2019\/431E0","article-title":"Next generation digital platforms: toward human-AI hybrids","volume":"43","author":"Rai","year":"2019","journal-title":"MIS Q."},{"key":"ref81","doi-asserted-by":"publisher","first-page":"364","DOI":"10.1080\/0960085x.2021.1955628","article-title":"Understanding dark side of artificial intelligence (AI) integrated business analytics: assessing firm\u2019s operational inefficiency and competitiveness","volume":"31","author":"Rana","year":"2022","journal-title":"Eur. J. Inf. Syst."},{"key":"ref82","doi-asserted-by":"publisher","DOI":"10.1002\/sd.70788","article-title":"The role of human resource capabilities and information sharing in innovative supply chains: mediating role of organizational learning capabilities","author":"Rashid","year":"2026","journal-title":"Sustain. Dev."},{"key":"ref83","doi-asserted-by":"publisher","DOI":"10.1016\/j.lansea.2025.100534","article-title":"P-values and confidence intervals as compatibility measures: guidelines for interpreting statistical studies in clinical research","volume":"33","author":"Rovetta","year":"2025","journal-title":"Lancet Reg. Health Southeast Asia"},{"key":"ref84","doi-asserted-by":"crossref","first-page":"197","DOI":"10.1016\/j.ausmj.2019.05.003","article-title":"How to specify, estimate, and validate higher-order constructs in PLS-SEM","volume":"27","author":"Sarstedt","year":"2019","journal-title":"Australas. Mark. J."},{"key":"ref85","doi-asserted-by":"publisher","first-page":"4","DOI":"10.12691\/ajams-9-1-2","article-title":"Factor analysis as a tool for survey analysis","volume":"9","author":"Shrestha","year":"2021","journal-title":"Am. J. Appl. Math. Stat."},{"key":"ref86","doi-asserted-by":"publisher","first-page":"92","DOI":"10.1016\/j.tsc.2017.12.006","article-title":"The interaction between social capital, creativity and efficiency in organizations","volume":"27","author":"S\u00f6zbilir","year":"2018","journal-title":"Think. Skills Creat."},{"key":"ref87","doi-asserted-by":"publisher","first-page":"111","DOI":"10.1111\/j.2517-6161.1974.tb00994.x","article-title":"Cross-validatory choice and assessment of statistical predictions","volume":"36","author":"Stone","year":"1974","journal-title":"J. R. Stat. Soc. Ser. B Stat Methodol."},{"key":"ref88","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1111\/j.1468-2370.2008.00256.x","article-title":"An examination of the relationship between absorptive capacity and organizational learning, and a proposed integration","volume":"12","author":"Sun","year":"2010","journal-title":"Int. J. Manag. Rev."},{"key":"ref89","doi-asserted-by":"publisher","first-page":"135","DOI":"10.1016\/j.indmarman.2017.12.019","article-title":"Waiting for a sales renaissance in the fourth industrial revolution: machine learning and artificial intelligence in sales research and practice","volume":"69","author":"Syam","year":"2018","journal-title":"Ind. Mark. Manag."},{"key":"ref90","doi-asserted-by":"publisher","first-page":"745","DOI":"10.1002\/smj.337","article-title":"IT competency and firm performance: is organizational learning a missing link?","volume":"24","author":"Tippins","year":"2003","journal-title":"Strateg. Manag. J."},{"key":"ref91","doi-asserted-by":"publisher","first-page":"591","DOI":"10.1108\/jgm-02-2021-0019","article-title":"Addressing the knowledge divide: digital knowledge sharing and social learning of geographically dispersed employees during the COVID-19 pandemic","volume":"9","author":"Valk","year":"2021","journal-title":"J. Glob. Mobil."},{"key":"ref92","doi-asserted-by":"publisher","first-page":"113713","DOI":"10.1016\/j.jbusres.2023.113713","article-title":"Resource advantage theory, resource based theory, and theory of multimarket competition: does multimarket rivalry restrain firms from leveraging resource advantages?","volume":"160","author":"Varadarajan","year":"2023","journal-title":"J. Bus. Res."},{"key":"ref93","doi-asserted-by":"publisher","first-page":"889","DOI":"10.1016\/j.jbusres.2019.09.022","article-title":"Digital transformation: a multidisciplinary reflection and research agenda","volume":"122","author":"Verhoef","year":"2021","journal-title":"J. Bus. Res."},{"key":"ref94","doi-asserted-by":"crossref","DOI":"10.7551\/mitpress\/10305.001.0001","volume-title":"Being and the Screen: How the Digital Changes Perception","author":"Vial","year":"2019"},{"key":"ref95","doi-asserted-by":"crossref","first-page":"1","DOI":"10.4018\/JCIT.369092","article-title":"Decoding structural equation modeling: insights on data assumptions, normality, and model fit in advancing digital marketing strategies","volume":"27","author":"Wah","year":"2025","journal-title":"J. Cases Inf. Technol."},{"key":"ref96","doi-asserted-by":"publisher","first-page":"102535","DOI":"10.1016\/j.ijinfomgt.2022.102535","article-title":"How does artificial intelligence create business agility? Evidence from chatbots","volume":"66","author":"Wang","year":"2022","journal-title":"Int. J. Inf. Manag."},{"key":"ref97","doi-asserted-by":"publisher","first-page":"476","DOI":"10.1016\/j.elerap.2010.07.003","article-title":"Lower bounds on sample size in structural equation modeling","volume":"9","author":"Westland","year":"2010","journal-title":"Electron. Commer. Res. Appl."},{"key":"ref98","doi-asserted-by":"publisher","first-page":"731","DOI":"10.1007\/s10796-021-10206-9","article-title":"Organizational learning for intelligence amplification adoption: lessons from a clinical decision support system adoption project","volume":"24","author":"Wijnhoven","year":"2022","journal-title":"Inf. Syst. Front."},{"key":"ref99","doi-asserted-by":"publisher","first-page":"104536","DOI":"10.1016\/j.respol.2022.104536","article-title":"How artificial intelligence technology affects productivity and employment: firm-level evidence from Taiwan","volume":"51","author":"Yang","year":"2022","journal-title":"Res. Policy"},{"key":"ref100","doi-asserted-by":"publisher","first-page":"813","DOI":"10.1287\/mksc.2021.1295","article-title":"Frontiers: can an artificial intelligence algorithm mitigate racial economic inequality? An analysis in the context of Airbnb","volume":"40","author":"Zhang","year":"2021","journal-title":"Mark. Sci."}],"container-title":["Frontiers in Artificial Intelligence"],"original-title":[],"link":[{"URL":"https:\/\/www.frontiersin.org\/articles\/10.3389\/frai.2026.1891713\/full","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,9,30]],"date-time":"2026-09-30T06:02:59Z","timestamp":1790748179000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.frontiersin.org\/articles\/10.3389\/frai.2026.1891713\/full"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,9,30]]},"references-count":100,"alternative-id":["10.3389\/frai.2026.1891713"],"URL":"https:\/\/doi.org\/10.3389\/frai.2026.1891713","relation":{},"ISSN":["2624-8212"],"issn-type":[{"value":"2624-8212","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,9,30]]},"article-number":"1891713"}}