{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,5]],"date-time":"2026-06-05T01:51:06Z","timestamp":1780624266365,"version":"3.54.1"},"reference-count":53,"publisher":"MDPI AG","issue":"7","license":[{"start":{"date-parts":[[2023,7,14]],"date-time":"2023-07-14T00:00:00Z","timestamp":1689292800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100000780","name":"EU","doi-asserted-by":"publisher","award":["693150"],"award-info":[{"award-number":["693150"]}],"id":[{"id":"10.13039\/501100000780","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Algorithms"],"abstract":"<jats:p>Digital assistants\u2014such as chatbots\u2014facilitate the interaction between persons and machines and are increasingly used in web pages of enterprises and organizations. This paper presents a methodology for the creation of chatbots that offer access to museum information. The paper introduces an information model that is offered through the chatbot, which subsequently maps the museum\u2019s modeled information to structures of DialogFlow, Google\u2019s chatbot engine. Means for automating the chatbot generation process are also presented. The evaluation of the methodology is illustrated through the application of a real case, wherein we developed a chatbot for the Archaeological Museum of Tripolis, Greece.<\/jats:p>","DOI":"10.3390\/a16070339","type":"journal-article","created":{"date-parts":[[2023,7,17]],"date-time":"2023-07-17T00:56:47Z","timestamp":1689555407000},"page":"339","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":13,"title":["Chatbots for Cultural Venues: A Topic-Based Approach"],"prefix":"10.3390","volume":"16","author":[{"given":"Vasilis","family":"Bouras","sequence":"first","affiliation":[{"name":"Department of Informatics and Telecommunications, University of the Peloponnese, 22131 Tripoli, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3646-1362","authenticated-orcid":false,"given":"Dimitris","family":"Spiliotopoulos","sequence":"additional","affiliation":[{"name":"Department of Management Science and Technology, University of the Peloponnese, 22131 Tripoli, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7487-374X","authenticated-orcid":false,"given":"Dionisis","family":"Margaris","sequence":"additional","affiliation":[{"name":"Department of Digital Systems, University of the Peloponnese, 23100 Sparta, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9940-1821","authenticated-orcid":false,"given":"Costas","family":"Vassilakis","sequence":"additional","affiliation":[{"name":"Department of Informatics and Telecommunications, University of the Peloponnese, 22131 Tripoli, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7838-9691","authenticated-orcid":false,"given":"Konstantinos","family":"Kotis","sequence":"additional","affiliation":[{"name":"Intelligen Systems Research Lab (i-Lab), Department of Cultural Technology and Communication, University of the Aegean, 81100 Mytilene, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3452-1168","authenticated-orcid":false,"given":"Angeliki","family":"Antoniou","sequence":"additional","affiliation":[{"name":"Department of Archival, Library and Information Studies, University of West Attica, 12243 Egaleo, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6094-3308","authenticated-orcid":false,"given":"George","family":"Lepouras","sequence":"additional","affiliation":[{"name":"Department of Informatics and Telecommunications, University of the Peloponnese, 22131 Tripoli, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4629-5946","authenticated-orcid":false,"given":"Manolis","family":"Wallace","sequence":"additional","affiliation":[{"name":"Department of Informatics and Telecommunications, University of the Peloponnese, 22131 Tripoli, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1707-3153","authenticated-orcid":false,"given":"Vassilis","family":"Poulopoulos","sequence":"additional","affiliation":[{"name":"Department of Digital Systems, University of the Peloponnese, 23100 Sparta, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1968","published-online":{"date-parts":[[2023,7,14]]},"reference":[{"key":"ref_1","unstructured":"Maroevi\u0107, I. 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