{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,5]],"date-time":"2026-03-05T13:03:39Z","timestamp":1772715819961,"version":"3.50.1"},"reference-count":85,"publisher":"MDPI AG","issue":"9","license":[{"start":{"date-parts":[[2022,8,25]],"date-time":"2022-08-25T00:00:00Z","timestamp":1661385600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"University of South Africa"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Computers"],"abstract":"<jats:p>Knowledge is a key competitive advantage for small and medium enterprises (SMEs) as a way of competing with other organisations. There is a need to investigate SME adoption of knowledge management systems (KMSs). Knowledge management systems can only assist in this task if they are sufficiently adopted. The purpose of this research was to develop a conceptual framework for KMS adoption within an SME context. The research aimed to explore the interdependencies between various contextual KMS adoption factors, namely the technology, organization, environmental and human behavioural contexts. Four mini-focus groups were conducted and included employees in SMEs. Thematic analysis identified nine themes that describe the dynamics that either promote or prevent KMS adoption. The findings provide deeper insights into the influencing factors in KMS adoption to enhance SME performance and competitiveness. The KMS adoption framework can be applied to improve the adoption of technology in SMEs. Future research could include SMEs in specific industries to compare adoption factors and could also include larger organisations.<\/jats:p>","DOI":"10.3390\/computers11090128","type":"journal-article","created":{"date-parts":[[2022,8,25]],"date-time":"2022-08-25T21:28:12Z","timestamp":1661462892000},"page":"128","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":12,"title":["A Framework for Knowledge Management System Adoption in Small and Medium Enterprises"],"prefix":"10.3390","volume":"11","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1005-7302","authenticated-orcid":false,"given":"Werner Richardt","family":"van Zyl","sequence":"first","affiliation":[{"name":"Leadership and Organisational Behaviour, Graduate School of Business Leadership (SBL), Midrand, University of South Africa, Pretoria 0002, South Africa"}]},{"given":"Sanchen","family":"Henning","sequence":"additional","affiliation":[{"name":"Leadership and Organisational Behaviour, Graduate School of Business Leadership (SBL), Midrand, University of South Africa, Pretoria 0002, South Africa"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6557-7749","authenticated-orcid":false,"given":"John Andrew","family":"van der Poll","sequence":"additional","affiliation":[{"name":"Digital Transformation and Innovation, Graduate School of Business Leadership (SBL), Midrand, University of South Africa, Pretoria 0002, South Africa"}]}],"member":"1968","published-online":{"date-parts":[[2022,8,25]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"369","DOI":"10.1108\/JKM-06-2019-0334","article-title":"Use of knowledge management systems: Analysis of the strategies of Brazilian small and medium enterprises","volume":"24","author":"Gobbo","year":"2020","journal-title":"J. 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