{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,27]],"date-time":"2026-08-27T18:44:30Z","timestamp":1787856270103,"version":"build-2784847793"},"reference-count":79,"publisher":"MDPI AG","issue":"4","license":[{"start":{"date-parts":[[2022,4,14]],"date-time":"2022-04-14T00:00:00Z","timestamp":1649894400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information"],"abstract":"<jats:p>Both Internet of Things (IoT) and Big Data Analytics (BDA) are innovations that already caused a significant disruption having a major impact on organizations. To reduce the attrition of new technology implementation, it is critical to examine the advantages of BDA and the determinants that have a detrimental or positive impact on users\u2019 attitudes toward information systems. This article aims to evaluate the intention to use and the perceived benefits of BDA systems and IoT in the telecommunication industry. The research is based on the Technology Acceptance Model (TAM). Data were collected by 172 users and analyzed using Multivariate Regression Analysis. From our findings, we may draw some important lessons about how to increase the adoption of new technology and conventional practices while also considering a variety of diverse aspects. Users will probably use both systems if they think they will be valuable and easy to use. Regarding BDA, the good quality of data helps users see the system\u2019s benefits, while regarding IoT, the high quality of the services is the most important thing.<\/jats:p>","DOI":"10.3390\/info13040196","type":"journal-article","created":{"date-parts":[[2022,4,14]],"date-time":"2022-04-14T21:44:06Z","timestamp":1649972646000},"page":"196","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":24,"title":["Digital Transformation Strategies Enabled by Internet of Things and Big Data Analytics: The Use-Case of Telecommunication Companies in Greece"],"prefix":"10.3390","volume":"13","author":[{"given":"Ilias","family":"Moumtzidis","sequence":"first","affiliation":[{"name":"Department of Applied Informatics, University of Macedonia, GR-54636 Thessaloniki, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7873-9265","authenticated-orcid":false,"given":"Maria","family":"Kamariotou","sequence":"additional","affiliation":[{"name":"Department of Applied Informatics, University of Macedonia, GR-54636 Thessaloniki, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7269-5567","authenticated-orcid":false,"given":"Fotis","family":"Kitsios","sequence":"additional","affiliation":[{"name":"Department of Applied Informatics, University of Macedonia, GR-54636 Thessaloniki, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1968","published-online":{"date-parts":[[2022,4,14]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"308","DOI":"10.1016\/j.jbusres.2016.08.004","article-title":"Big data and predictive analytics for supply chain and organizational performance","volume":"70","author":"Gunasekaran","year":"2017","journal-title":"J. Bus. Res."},{"key":"ref_2","doi-asserted-by":"crossref","unstructured":"Kitsios, F., and Kamariotou, M. (2021). Artificial intelligence and business strategy towards digital transformation: A research agenda. Sustainability, 13.","DOI":"10.3390\/su13042025"},{"key":"ref_3","first-page":"4","article-title":"Service innovation process digitization: Areas for exploitation and exploration","volume":"12","author":"Kitsios","year":"2021","journal-title":"J. Hosp. Tour. Technol."},{"key":"ref_4","doi-asserted-by":"crossref","first-page":"103141","DOI":"10.1016\/j.im.2019.01.003","article-title":"Leveraging internet of things and big data analytics initiatives in European and American firms: Is data quality a way to extract business value?","volume":"57","author":"Ruivo","year":"2020","journal-title":"Inf. Manag."},{"key":"ref_5","doi-asserted-by":"crossref","unstructured":"Kitsios, F., and Kamariotou, M. (2019). Beyond Open Data Hackathons: Exploring Digital Innovation Success. Information, 10.","DOI":"10.3390\/info10070235"},{"key":"ref_6","doi-asserted-by":"crossref","unstructured":"Kitsios, F., Kamariotou, M., Karanikolas, P., and Grigoroudis, E. (2021). Digital marketing platforms and customer satisfaction: Identifying eWOM using big data and text mining. Appl. Sci., 11.","DOI":"10.3390\/app11178032"},{"key":"ref_7","doi-asserted-by":"crossref","first-page":"1406","DOI":"10.1108\/JEIM-11-2020-0445","article-title":"Consequential factors of Big Data\u2019s Analytics Capability: How firms use data in the competitive scenario","volume":"34","author":"Pinochet","year":"2021","journal-title":"J. Enterp. Inf. Manag."},{"key":"ref_8","doi-asserted-by":"crossref","unstructured":"Kitsios, F., Giatsidis, I., and Kamariotou, M. (2021). Digital Transformation and Strategy in the Banking Sector: Evaluating the Acceptance Rate of E-Services. J. Open Innov. Technol. Mark. Complex., 7.","DOI":"10.3390\/joitmc7030204"},{"key":"ref_9","doi-asserted-by":"crossref","first-page":"749","DOI":"10.1108\/JBIM-10-2015-0206","article-title":"The future of the Internet of Things: Toward heterarchical ecosystems and service business models","volume":"33","author":"Leminen","year":"2018","journal-title":"J. Bus. Ind. Mark."},{"key":"ref_10","doi-asserted-by":"crossref","first-page":"5247","DOI":"10.1109\/ACCESS.2017.2689040","article-title":"Big IoT data analytics: Architecture, opportunities, and open research challenges","volume":"5","author":"Marjani","year":"2017","journal-title":"IEEE Access"},{"key":"ref_11","doi-asserted-by":"crossref","first-page":"897","DOI":"10.1016\/j.jbusres.2015.07.001","article-title":"Big Data consumer analytics and the transformation of marketing","volume":"69","author":"Erevelles","year":"2016","journal-title":"J. Bus. Res."},{"key":"ref_12","doi-asserted-by":"crossref","first-page":"102173","DOI":"10.1016\/j.technovation.2020.102173","article-title":"Internet of Things and Big Data as enablers for business digitalization strategies","volume":"98","author":"Sestino","year":"2020","journal-title":"Technovation"},{"key":"ref_13","unstructured":"Kitsios, F., and Kamariotou, M. (2021). Information Systems Strategy and Innovation: Analyzing Perceptions Using Multiple Criteria Decision Analysis. IEEE Trans. Eng. Manag., in press."},{"key":"ref_14","doi-asserted-by":"crossref","unstructured":"Kitsios, F., and Kamariotou, M. (2019). Strategizing information systems: An empirical analysis of IT alignment and success in SMEs. Computers, 8.","DOI":"10.3390\/computers8040074"},{"key":"ref_15","unstructured":"Kitsios, F., and Kamariotou, M. (2019, January 15\u201317). Information Systems Strategy and Strategy-as-Practice: Planning Evaluation in SMEs. Proceedings of the Americas Conference on Information Systems (AMCIS2019), Cancun, Mexico."},{"key":"ref_16","doi-asserted-by":"crossref","unstructured":"Themistocleous, M., and Rupino da Cunha, P. (2019). Critical Factors of Strategic Information Systems Planning Phases in SMEs. Information Systems, Springer Nature. EMCIS 2018; Springer LNBIP 341.","DOI":"10.1007\/978-3-030-11395-7"},{"key":"ref_17","doi-asserted-by":"crossref","unstructured":"Kavoura, A., Sakas, D., and Tomaras, P. (2017). Decision Support Systems and Strategic Information Systems Planning for Strategy Implementation. Strategic Innovative Marketing, Springer. Springer Proceedings in Business and, Economics.","DOI":"10.1007\/978-3-319-56288-9"},{"key":"ref_18","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1108\/JEIM-08-2013-0065","article-title":"Understanding determinants of cloud computing adoption using an integrated TAM-TOE model","volume":"28","author":"Gangwar","year":"2015","journal-title":"J. Enterp. Inf. Manag."},{"key":"ref_19","doi-asserted-by":"crossref","first-page":"4595","DOI":"10.1016\/j.eswa.2008.05.015","article-title":"User acceptance of computer-mediated communication: The SkypeOut case","volume":"36","author":"Liao","year":"2009","journal-title":"Expert Syst. Appl."},{"key":"ref_20","doi-asserted-by":"crossref","first-page":"575","DOI":"10.1016\/j.ijinfomgt.2018.11.009","article-title":"Improving high-tech enterprise innovation in big data environment: A combinative view of internal and external governance","volume":"50","author":"Lin","year":"2020","journal-title":"Int. J. Inf. Manag."},{"key":"ref_21","doi-asserted-by":"crossref","unstructured":"Abraham, A., Hanne, T., Castillo, O., Gandhi, N., Nogueira Rios, T., and Hong, T.P. (2020). Internet of Things: Applications, Adoptions and Components-a Conceptual Overview. Hybrid Intelligent Systems, HIS 2020, Advances in Intelligent Systems and Computing, Springer.","DOI":"10.1007\/978-3-030-73050-5"},{"key":"ref_22","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.jbusres.2021.09.025","article-title":"Internet of Things: Aspiration, implementation and contribution","volume":"139","author":"Cranmer","year":"2022","journal-title":"J. Bus. Res."},{"key":"ref_23","doi-asserted-by":"crossref","first-page":"285","DOI":"10.1016\/j.techfore.2018.01.022","article-title":"Internet of Things: A systematic review of the business literature from the user and organisational perspectives","volume":"136","author":"Lu","year":"2018","journal-title":"Technol. Forecast. Soc. Change"},{"key":"ref_24","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1007\/s12525-019-00344-z","article-title":"Improving business process and functionality using IoT based E3-value business model","volume":"31","author":"Shoukry","year":"2021","journal-title":"Electron. Mark."},{"key":"ref_25","doi-asserted-by":"crossref","first-page":"1088","DOI":"10.1108\/BPMJ-07-2020-0335","article-title":"Organizational performance and capabilities to analyze big data: Do the ambidexterity and business value of big data analytics matter?","volume":"27","author":"Aljumah","year":"2021","journal-title":"Bus. Process Manag. J."},{"key":"ref_26","doi-asserted-by":"crossref","first-page":"261","DOI":"10.1016\/j.jbusres.2019.01.044","article-title":"Big data analytics and firm performance: Findings from a mixed-method approach","volume":"98","author":"Mikalef","year":"2019","journal-title":"J. Bus. Res."},{"key":"ref_27","doi-asserted-by":"crossref","first-page":"113744","DOI":"10.1016\/j.dss.2022.113744","article-title":"Analytics capabilities and organizational competitiveness: Unveiling the impact of management control systems and environmental uncertainty","volume":"156","author":"Laguir","year":"2022","journal-title":"Decis. Support Syst."},{"key":"ref_28","doi-asserted-by":"crossref","first-page":"547","DOI":"10.1007\/s10257-017-0362-y","article-title":"Big data analytics capabilities: A systematic literature review and research agenda","volume":"16","author":"Mikalef","year":"2018","journal-title":"Inf. Syst. e-Bus. Manag."},{"key":"ref_29","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.iedeen.2017.06.002","article-title":"Research trends on Big Data in Marketing: A text mining and topic modeling based literature analysis","volume":"24","author":"Amado","year":"2018","journal-title":"Eur. Res. Manag. Bus. Econ."},{"key":"ref_30","doi-asserted-by":"crossref","first-page":"539","DOI":"10.1007\/s10479-016-2263-8","article-title":"Distribution network design with big data: Model and analysis","volume":"270","author":"Wang","year":"2018","journal-title":"Ann. Oper. Res."},{"key":"ref_31","doi-asserted-by":"crossref","first-page":"64","DOI":"10.1016\/j.im.2017.04.001","article-title":"An integrated big data analytics-enabled transformation model: Application to health care","volume":"55","author":"Wang","year":"2018","journal-title":"Inf. Manag."},{"key":"ref_32","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1016\/j.techfore.2015.12.019","article-title":"Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations","volume":"126","author":"Wang","year":"2018","journal-title":"Technol. Forecast. Soc. Change"},{"key":"ref_33","doi-asserted-by":"crossref","first-page":"102055","DOI":"10.1016\/j.ijinfomgt.2019.102055","article-title":"Understanding the impact of big data on firm performance: The necessity of conceptually differentiating among big data characteristics","volume":"57","author":"Ghasemaghaei","year":"2021","journal-title":"Int. J. Inf. Manag."},{"key":"ref_34","first-page":"447","article-title":"Dynamic capabilities in information systems research: A critical review, synthesis of current knowledge, and recommendations for future research","volume":"23","author":"Steininger","year":"2022","journal-title":"J. Assoc. Inf. Syst."},{"key":"ref_35","doi-asserted-by":"crossref","first-page":"100889","DOI":"10.1016\/j.intman.2021.100889","article-title":"MNE dynamic capabilities in (un) related diversification","volume":"28","author":"Altintas","year":"2022","journal-title":"J. Int. Manag."},{"key":"ref_36","doi-asserted-by":"crossref","first-page":"2073","DOI":"10.3390\/jtaer16060116","article-title":"Internet of Things (IoT) Technology Research in Business and Management Literature: Results from a Co-Citation Analysis","volume":"16","author":"Korte","year":"2021","journal-title":"J. Theor. Appl. Electron. Commer. Res."},{"key":"ref_37","doi-asserted-by":"crossref","first-page":"1433","DOI":"10.1142\/S0219622019300040","article-title":"Understanding big data through a systematic literature review: The ITMI model","volume":"18","author":"Greco","year":"2019","journal-title":"Int. J. Inf. Technol. Decis. Mak."},{"key":"ref_38","doi-asserted-by":"crossref","first-page":"5456","DOI":"10.1080\/00207543.2019.1660822","article-title":"Big data analytics business value and firm performance: Linking with environmental context","volume":"58","author":"Vitari","year":"2020","journal-title":"Int. J. Prod. Res."},{"key":"ref_39","doi-asserted-by":"crossref","unstructured":"Liu, Y., Dong, J., Mei, L., and Shen, R. (2022). Digital innovation and performance of manufacturing firms: An affordance perspective. Technovation, 102458.","DOI":"10.1016\/j.technovation.2022.102458"},{"key":"ref_40","doi-asserted-by":"crossref","first-page":"236","DOI":"10.1108\/JSTPM-03-2020-0046","article-title":"Investigating the influence of transparency on the adoption of e-Government in Indonesia","volume":"12","author":"Sabani","year":"2020","journal-title":"J. Sci. Technol. Policy Manag."},{"key":"ref_41","doi-asserted-by":"crossref","first-page":"103524","DOI":"10.1016\/j.im.2021.103524","article-title":"Medical practitioner\u2019s adoption of intelligent clinical diagnostic decision support systems: A mixed-methods study","volume":"58","author":"Prakash","year":"2021","journal-title":"Inf. Manag."},{"key":"ref_42","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1080\/07421222.2003.11045748","article-title":"The DeLone and McLean model of information systems success: A ten-year update","volume":"19","author":"DeLone","year":"2003","journal-title":"J. Manag. Inf. Syst."},{"key":"ref_43","doi-asserted-by":"crossref","first-page":"226","DOI":"10.1080\/09537287.2015.1092611","article-title":"Contemporary performance measurement and management (PMM) in digital economies","volume":"27","author":"Nudurupati","year":"2016","journal-title":"Prod. Plan. Control."},{"key":"ref_44","doi-asserted-by":"crossref","first-page":"368","DOI":"10.1108\/MD-01-2020-0121","article-title":"Antecedents to firm performance and competitiveness using the lens of big data analytics: A cross-cultural study","volume":"60","author":"Behl","year":"2022","journal-title":"Manag. Decis."},{"key":"ref_45","doi-asserted-by":"crossref","first-page":"1775","DOI":"10.1166\/asl.2018.11157","article-title":"Understanding holistic view and complexities in big data analytics and business intelligence (BI) towards establishing strategic performance management: A case study","volume":"24","author":"Jayakrishnan","year":"2018","journal-title":"Adv. Sci. Lett."},{"key":"ref_46","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1016\/j.jsis.2017.10.001","article-title":"Data analytics competency for improving firm decision making performance","volume":"27","author":"Ghasemaghaei","year":"2018","journal-title":"J. Strateg. Inf. Syst."},{"key":"ref_47","doi-asserted-by":"crossref","first-page":"923","DOI":"10.1108\/BPMJ-05-2017-0102","article-title":"Strategic performance management system in uncertain business environment: An empirical study of the Indian oil industry","volume":"24","author":"Akhtar","year":"2018","journal-title":"Bus. Process Manag. J."},{"key":"ref_48","first-page":"20","article-title":"A model for examining the role of the Internet of Things in the development of e-business","volume":"50","author":"Ghouchani","year":"2019","journal-title":"VINE J. Inf. Knowl. Manag. Syst."},{"key":"ref_49","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1016\/j.ijpe.2016.08.018","article-title":"How to improve firm performance using big data analytics capability and business strategy alignment?","volume":"182","author":"Akter","year":"2016","journal-title":"Int. J. Prod. Econ."},{"key":"ref_50","first-page":"64","article-title":"Big data analytics in auditing and the consequences for audit quality: A study using the technology acceptance model (tam)","volume":"6","author":"Altarawneh","year":"2022","journal-title":"Corp. Gov. Organ. Organ. Rev."},{"key":"ref_51","doi-asserted-by":"crossref","first-page":"121410","DOI":"10.1016\/j.techfore.2021.121410","article-title":"Determinants of adoption of latest version smartphones: Theory and evidence","volume":"175","author":"Mehra","year":"2022","journal-title":"Technol. Forecast. Soc. Change"},{"key":"ref_52","doi-asserted-by":"crossref","first-page":"102493","DOI":"10.1016\/j.ijinfomgt.2022.102493","article-title":"A meta-regression of task-technology fit in information systems research","volume":"65","author":"Jeyaraj","year":"2022","journal-title":"Int. J. Inf. Manag."},{"key":"ref_53","doi-asserted-by":"crossref","first-page":"100","DOI":"10.1016\/j.jbusres.2021.12.031","article-title":"Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors","volume":"142","author":"Onofrei","year":"2022","journal-title":"J. Bus. Res."},{"key":"ref_54","first-page":"205","article-title":"Exploring the factors influencing big data technology acceptance","volume":"28","author":"Rahman","year":"2021","journal-title":"IEEE Trans. Eng. Manag."},{"key":"ref_55","doi-asserted-by":"crossref","first-page":"982","DOI":"10.1287\/mnsc.35.8.982","article-title":"User acceptance of computer technology: A comparison of two theoretical models","volume":"35","author":"Davis","year":"1989","journal-title":"Manag. Sci."},{"key":"ref_56","doi-asserted-by":"crossref","first-page":"2608","DOI":"10.3390\/jtaer16070144","article-title":"Engagement of Ethnic-Minority Consumers with Electronic Word of Mouth (eWOM) on Social Media: The Pivotal Role of Intercultural Factors","volume":"16","author":"Levy","year":"2021","journal-title":"J. Theor. Appl. Electron. Commer. Res."},{"key":"ref_57","doi-asserted-by":"crossref","first-page":"731","DOI":"10.1016\/j.im.2003.08.010","article-title":"An extension of the technology acceptance model in an ERP implementation environment","volume":"41","author":"Salam","year":"2004","journal-title":"Inf. Manag."},{"key":"ref_58","first-page":"63030","article-title":"A structural equation model to assess the factors influencing employee\u2019s attitude & intention to adopt BYOD (bring your own device)","volume":"8","author":"Gupta","year":"2019","journal-title":"Int. J. Recent Technol. Eng."},{"key":"ref_59","doi-asserted-by":"crossref","first-page":"205","DOI":"10.1108\/REGE-03-2020-0014","article-title":"Big data as a value generator in decision support systems: A literature review","volume":"28","author":"Grander","year":"2021","journal-title":"Revista Gest\u00e3o"},{"key":"ref_60","doi-asserted-by":"crossref","first-page":"101970","DOI":"10.1016\/j.techsoc.2022.101970","article-title":"Strategies to overcome barriers to innovative digitalisation technologies for supply chain logistics resilience during pandemic","volume":"69","author":"Gupta","year":"2022","journal-title":"Technol. Soc."},{"key":"ref_61","doi-asserted-by":"crossref","first-page":"121626","DOI":"10.1016\/j.techfore.2022.121626","article-title":"Resource-Based Perspective on ICT Use and Firm Performance: A Meta-analysis Investigating the Moderating Role of Cross-Country ICT Development Status","volume":"179","author":"Karim","year":"2022","journal-title":"Technol. Forecast. Soc. Change"},{"key":"ref_62","doi-asserted-by":"crossref","first-page":"300","DOI":"10.1016\/j.tele.2014.09.005","article-title":"Adoption of ERP systems: Does information transparency matter?","volume":"32","author":"Roztocki","year":"2015","journal-title":"Telemat. Inform."},{"key":"ref_63","doi-asserted-by":"crossref","first-page":"50","DOI":"10.1016\/j.compedu.2012.10.018","article-title":"Continuance acceptance of computer based assessment through the integration of user\u2019s expectations and perceptions","volume":"62","author":"Terzis","year":"2013","journal-title":"Comput. Educ."},{"key":"ref_64","doi-asserted-by":"crossref","first-page":"791","DOI":"10.1016\/j.ipm.2018.01.004","article-title":"An extension of the technology acceptance model in the big data analytics system implementation environment","volume":"54","author":"Verma","year":"2018","journal-title":"Inf. Processing Manag."},{"key":"ref_65","doi-asserted-by":"crossref","first-page":"392","DOI":"10.1016\/j.apenergy.2014.08.048","article-title":"Responsible technology acceptance: Model development and application to consumer acceptance of Smart Grid technology","volume":"134","author":"Toft","year":"2014","journal-title":"Appl. Energy"},{"key":"ref_66","doi-asserted-by":"crossref","first-page":"837","DOI":"10.1016\/j.telpol.2015.03.007","article-title":"Demystifying big data: Anatomy of big data developmental process","volume":"40","author":"Shin","year":"2015","journal-title":"Telecommun. Policy"},{"key":"ref_67","doi-asserted-by":"crossref","first-page":"627","DOI":"10.1016\/j.telpol.2014.10.001","article-title":"Effect of the customer experience on satisfaction with smartphones: Assessing smart satisfaction index with partial least squares","volume":"39","author":"Shin","year":"2015","journal-title":"Telecommun. Policy"},{"key":"ref_68","doi-asserted-by":"crossref","first-page":"513","DOI":"10.1016\/j.dss.2012.11.008","article-title":"The impacts of information quality and system quality on users\u2019 continuance intention in information-exchange virtual communities: An empirical investigation","volume":"56","author":"Zheng","year":"2013","journal-title":"Decis. Support Syst."},{"key":"ref_69","doi-asserted-by":"crossref","first-page":"201","DOI":"10.1016\/j.jsis.2003.09.001","article-title":"Strategic information systems planning: Too little or too much?","volume":"12","author":"Newkirk","year":"2002","journal-title":"J. Strateg. Inf. Syst."},{"key":"ref_70","doi-asserted-by":"crossref","first-page":"105","DOI":"10.1080\/09537287.2020.1810755","article-title":"Big data analytics in turbulent contexts: Towards organizational change for enhanced agility","volume":"33","author":"Barlette","year":"2022","journal-title":"Prod. Plan. Control."},{"key":"ref_71","doi-asserted-by":"crossref","first-page":"654","DOI":"10.1108\/JEIM-04-2019-0107","article-title":"Quality antecedents and performance outcome of cloud-based hospital information system continuance intention","volume":"33","author":"Cheng","year":"2020","journal-title":"J. Enterp. Inf. Manag."},{"key":"ref_72","first-page":"1","article-title":"Modelling quality dynamics, business value and firm performance in a big data analytics environment","volume":"55","author":"Akter","year":"2016","journal-title":"Int. J. Prod. Res."},{"key":"ref_73","doi-asserted-by":"crossref","first-page":"195","DOI":"10.1007\/s11747-021-00815-w","article-title":"Marketing research on Mobile apps: Past, present and future","volume":"50","author":"Stocchi","year":"2021","journal-title":"J. Acad. Mark. Sci."},{"key":"ref_74","doi-asserted-by":"crossref","first-page":"102888","DOI":"10.1016\/j.jretconser.2021.102888","article-title":"The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps","volume":"66","author":"Akdim","year":"2022","journal-title":"J. Retail. Consum. Serv."},{"key":"ref_75","doi-asserted-by":"crossref","first-page":"354","DOI":"10.1108\/JEIM-10-2015-0099","article-title":"Perceived strategic value-based adoption of Big Data Analytics in emerging economy: A qualitative approach for Indian firms","volume":"30","author":"Verma","year":"2017","journal-title":"J. Enterp. Inf. Manag."},{"key":"ref_76","doi-asserted-by":"crossref","first-page":"129","DOI":"10.1016\/j.chb.2011.08.019","article-title":"Mobile payment services adoption across time: An empirical study of the effects of behavioral beliefs, social influences, and personal traits","volume":"28","author":"Yang","year":"2012","journal-title":"Comput. Hum. Behav."},{"key":"ref_77","first-page":"100017","article-title":"Applications of big data in emerging management disciplines: A literature review using text mining","volume":"1","author":"Kushwaha","year":"2021","journal-title":"Int. J. Inf. Manag. Data Insights"},{"key":"ref_78","doi-asserted-by":"crossref","first-page":"101966","DOI":"10.1016\/j.techsoc.2022.101966","article-title":"Accelerating data analytics adoption in small and mid-size enterprises: A Singapore context","volume":"69","author":"Perdana","year":"2022","journal-title":"Technol. Soc."},{"key":"ref_79","doi-asserted-by":"crossref","first-page":"425","DOI":"10.2307\/30036540","article-title":"User acceptance of information technology: Toward a unified view","volume":"27","author":"Venkatesh","year":"2003","journal-title":"Manag. Inf. Syst. Q."}],"container-title":["Information"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.mdpi.com\/2078-2489\/13\/4\/196\/pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,10]],"date-time":"2025-10-10T22:54:03Z","timestamp":1760136843000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.mdpi.com\/2078-2489\/13\/4\/196"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,4,14]]},"references-count":79,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2022,4]]}},"alternative-id":["info13040196"],"URL":"https:\/\/doi.org\/10.3390\/info13040196","relation":{},"ISSN":["2078-2489"],"issn-type":[{"value":"2078-2489","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,4,14]]}}}