{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,14]],"date-time":"2026-02-14T03:13:56Z","timestamp":1771038836862,"version":"3.50.1"},"reference-count":66,"publisher":"MDPI AG","issue":"11","license":[{"start":{"date-parts":[[2024,11,15]],"date-time":"2024-11-15T00:00:00Z","timestamp":1731628800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information"],"abstract":"<jats:p>This study investigates the factors influencing the acceptance and implementation of smart city solutions, with a particular focus on smart mobility and digital services in Novi Sad, one of the leading urban centers in Serbia. Employing a quantitative methodology, the research encompasses citizens\u2019 perceptions of the benefits of smart technologies, their level of awareness regarding smart solutions, the degree of engagement in using digital services, and their interest in smart mobility. The results indicate that these factors are crucial for the successful integration of smart technologies. Notably, awareness of smart city initiatives and the perceived benefits, such as improved mobility, reduced traffic congestion, increased energy efficiency, and enhanced quality of life, are highlighted as key prerequisites for the adoption of these solutions. Novi Sad, as the European Capital of Culture in 2022, presents a unique opportunity for the implementation of these technologies. Our findings point to the need for strategic campaigns aimed at educating and raising public awareness. The practical implications of this study could contribute to shaping policies that encourage the development of smart cities, not only in Novi Sad but also in other urban areas across Serbia and the region. This study confirms the importance of citizen engagement and technological literacy in the transformation of urban environments through smart solutions, underscoring the potential of these technologies to improve everyday life and achieve sustainable urban development.<\/jats:p>","DOI":"10.3390\/info15110730","type":"journal-article","created":{"date-parts":[[2024,11,15]],"date-time":"2024-11-15T05:33:04Z","timestamp":1731648784000},"page":"730","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["Innovative Transitions: Exploring Demand for Smart City Development in Novi Sad as a European Capital of Culture"],"prefix":"10.3390","volume":"15","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3735-602X","authenticated-orcid":false,"given":"Minja","family":"Bolesnikov","sequence":"first","affiliation":[{"name":"Faculty of Technical Sciences, University of Novi Sad, 11000 Novi Sad, Serbia"},{"name":"Swiss School of Business and Management, Avenue des Morgines 12, 1213 Geneva, Switzerland"}]},{"given":"Mario","family":"Sili\u0107","sequence":"additional","affiliation":[{"name":"Swiss School of Business and Management, Avenue des Morgines 12, 1213 Geneva, Switzerland"},{"name":"Faculty of Safety and Security, Department for Safety and Security Management, University of Applied Sciences, Vesla\u010dka 2a, 10000 Zagreb, Croatia"}]},{"given":"Dario","family":"Sili\u0107","sequence":"additional","affiliation":[{"name":"Swiss School of Business and Management, Avenue des Morgines 12, 1213 Geneva, Switzerland"},{"name":"Faculty of Safety and Security, Department for Safety and Security Management, University of Applied Sciences, Vesla\u010dka 2a, 10000 Zagreb, Croatia"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1846-1986","authenticated-orcid":false,"given":"Boris","family":"Dumni\u0107","sequence":"additional","affiliation":[{"name":"Faculty of Technical Sciences, University of Novi Sad, 11000 Novi Sad, Serbia"}]},{"given":"Jelena","family":"\u0106ulibrk","sequence":"additional","affiliation":[{"name":"Faculty of Technical Sciences, University of Novi Sad, 11000 Novi Sad, Serbia"},{"name":"Institute for Artificial Intelligence Research and Development of Serbia, 21000 Novi Sad, Serbia"}]},{"given":"Maja","family":"Petrovi\u0107","sequence":"additional","affiliation":[{"name":"Faculty of Technical Sciences, University of Novi Sad, 11000 Novi Sad, Serbia"},{"name":"Swiss School of Business and Management, Avenue des Morgines 12, 1213 Geneva, Switzerland"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3016-8368","authenticated-orcid":false,"given":"Tamara","family":"Gaji\u0107","sequence":"additional","affiliation":[{"name":"Swiss School of Business and Management, Avenue des Morgines 12, 1213 Geneva, Switzerland"},{"name":"Geographical Institute \u201cJovan Cviji\u0107\u201d, Serbian Academy of Sciences and Arts, 11000 Belgrade, Serbia"},{"name":"Institute of Environmental Engineering, Peoples\u2019 Friendship University of Russia, RUDN University, 117198 Moscow, Russia"}]}],"member":"1968","published-online":{"date-parts":[[2024,11,15]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","unstructured":"\u010camprag, N., U\u011fur, L., and Suri, A. (2023). 2021\/22 European Capital of Culture: Inclusive Culture-Led Branding of Novi Sad?. Rethinking Urban Transformations, Springer.","DOI":"10.1007\/978-3-031-37224-7"},{"key":"ref_2","doi-asserted-by":"crossref","first-page":"102555","DOI":"10.1016\/j.techsoc.2024.102555","article-title":"How can generative AI help in different parts of research? An experiment study on smart cities\u2019 definitions and characteristics","volume":"77","author":"Dashkevych","year":"2024","journal-title":"Technol. Soc."},{"key":"ref_3","doi-asserted-by":"crossref","unstructured":"Costa, D.G., Bittencourt, J.C.N., Oliveira, F., Peixoto, J.P.J., and Jesus, T.C. (2024). Achieving sustainable smart cities through geospatial data-driven approaches. Sustainability, 16.","DOI":"10.3390\/su16020640"},{"key":"ref_4","doi-asserted-by":"crossref","unstructured":"Augusto, J.C. (2021). Crowdsourcing for smart cities that realizes the situation of cities and information sharing. Handbook of Smart Cities, Springer.","DOI":"10.1007\/978-3-030-69698-6"},{"key":"ref_5","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1109\/MCE.2016.2556879","article-title":"Everything you wanted to know about smart cities","volume":"5","author":"Mohanty","year":"2016","journal-title":"IEEE Consum. Electron. Mag."},{"key":"ref_6","doi-asserted-by":"crossref","unstructured":"Parkinson, S., Nikitas, A., and Vallati, M. (2024). Smart Cities: Concept, Pillars, and Challenges. Deception in Autonomous Transport Systems, Springer. Wireless Networks.","DOI":"10.1007\/978-3-031-55044-7"},{"key":"ref_7","doi-asserted-by":"crossref","first-page":"371","DOI":"10.2298\/IJGI2303371C","article-title":"How real is migration\u2019s contribution to the population change in major urban agglomerations?","volume":"73","author":"Chernyshev","year":"2023","journal-title":"J. Geogr. Inst. Jovan Cviji\u0107 SASA"},{"key":"ref_8","doi-asserted-by":"crossref","unstructured":"McClellan, S., Jimenez, J., and Koutitas, G. (2018). Smart Cities: Vision on-the-Ground. Smart Cities, Springer.","DOI":"10.1007\/978-3-319-59381-4"},{"key":"ref_9","doi-asserted-by":"crossref","unstructured":"Moura, F., and de Abreu e Silva, J. (2018). Smart cities: Definitions, evolution of the concept and examples of initiatives. Industry, Innovation and Infrastructure, Springer.","DOI":"10.1007\/978-3-319-71059-4_6-1"},{"key":"ref_10","doi-asserted-by":"crossref","unstructured":"McClellan, S., Jimenez, J., and Koutitas, G. (2018). The Cloud: A Critical Smart City Asset. Smart Cities, Springer.","DOI":"10.1007\/978-3-319-59381-4"},{"key":"ref_11","doi-asserted-by":"crossref","unstructured":"Augusto, J.C. (2020). Handbook of Smart Cities, Springer.","DOI":"10.1007\/978-3-030-15145-4"},{"key":"ref_12","first-page":"1","article-title":"A literature survey on smart cities","volume":"58","author":"Yin","year":"2015","journal-title":"Sci. China Inf. Sci."},{"key":"ref_13","first-page":"1","article-title":"Mapping the knowledge domain of smart city development to urban sustainability: A scientometric study","volume":"27","author":"Wu","year":"2020","journal-title":"J. Urban Technol."},{"key":"ref_14","doi-asserted-by":"crossref","unstructured":"Azevedo Guedes, A., Carvalho Alvarenga, J., dos Santos Sgarbi Goulart, M., Rodriguez y Rodriguez, M., and Pereira Soares, C. (2018). Smart cities: The main drivers for increasing the intelligence of cities. Sustainability, 10.","DOI":"10.3390\/su10093121"},{"key":"ref_15","first-page":"e12753","article-title":"Conceptualizing smart city applications: Requirements, architecture, security issues, and emerging trends","volume":"38","author":"Haque","year":"2021","journal-title":"Expert Syst."},{"key":"ref_16","doi-asserted-by":"crossref","first-page":"102499","DOI":"10.1016\/j.techsoc.2024.102499","article-title":"Smart cities, smarter values: Unpacking the ecosystem of urban innovation","volume":"77","author":"Sorri","year":"2024","journal-title":"Technol. Soc."},{"key":"ref_17","doi-asserted-by":"crossref","first-page":"1607","DOI":"10.1007\/s40747-023-01175-4","article-title":"Smart cities: The role of Internet of Things and machine learning in realizing a data-centric smart environment","volume":"10","author":"Ullah","year":"2024","journal-title":"Complex Intell. Syst."},{"key":"ref_18","doi-asserted-by":"crossref","unstructured":"Augusto, J.C. (2021). Vehicular network systems in smart cities. Handbook of Smart Cities, Springer.","DOI":"10.1007\/978-3-030-69698-6"},{"key":"ref_19","doi-asserted-by":"crossref","first-page":"46","DOI":"10.1109\/MITP.2019.2935405","article-title":"Smart city: Technologies and challenges","volume":"21","author":"Law","year":"2019","journal-title":"IT Prof."},{"key":"ref_20","doi-asserted-by":"crossref","unstructured":"Noori, N., Hoppe, T., and de Jong, M. (2020). Classifying pathways for smart city development: Comparing design, governance, and implementation in Amsterdam, Barcelona, Dubai, and Abu Dhabi. Sustainability, 12.","DOI":"10.3390\/su12104030"},{"key":"ref_21","doi-asserted-by":"crossref","unstructured":"Prakash, J., Murali, L., Manikandan, N., Nagaprasad, N., and Ramaswamy, K. (2024). A vehicular network-based intelligent transport system for smart cities using machine learning algorithms. Sci. Rep., 14.","DOI":"10.1038\/s41598-024-78141-8"},{"key":"ref_22","doi-asserted-by":"crossref","unstructured":"Bela\u00efd, F., and Arora, A. (2024). Smart cities: Development and benefits. Smart Cities, Springer.","DOI":"10.1007\/978-3-031-35664-3"},{"key":"ref_23","first-page":"1","article-title":"Assessing the adoption of e-government using TAM model: Case of Egypt","volume":"12","author":"ELKheshin","year":"2020","journal-title":"Int. J. Manag. Inf. Technol."},{"key":"ref_24","doi-asserted-by":"crossref","unstructured":"Ringel, M. (2021). Smart city design differences: Insights from decision-makers in Germany and the Middle East\/North-Africa region. Sustainability, 13.","DOI":"10.3390\/su13042143"},{"key":"ref_25","doi-asserted-by":"crossref","first-page":"1","DOI":"10.14716\/ijtech.v14i1.6323","article-title":"Smart cities: Accelerating sustainable development agenda","volume":"14","author":"Berawi","year":"2023","journal-title":"Int. J. Technol."},{"key":"ref_26","doi-asserted-by":"crossref","unstructured":"Campisi, T., Severino, A., Al-Rashid, M.A., and Pau, G. (2021). The development of smart cities in the connected and autonomous vehicles (CAVs) era: From mobility patterns to scaling in cities. Infrastructures, 6.","DOI":"10.3390\/infrastructures6070100"},{"key":"ref_27","doi-asserted-by":"crossref","first-page":"102317","DOI":"10.1016\/j.inffus.2024.102317","article-title":"Comprehensive systematic review of information fusion methods in smart cities and urban environments","volume":"107","author":"Fadhel","year":"2024","journal-title":"Inf. Fusion"},{"key":"ref_28","doi-asserted-by":"crossref","unstructured":"Nassereddine, M., and Khang, A. (2024). Applications of Internet of Things (IoT) in smart cities. Advanced IoT Technologies and Applications in the Industry 4.0 Digital Economy, CRC Press.","DOI":"10.1201\/9781003434269-6"},{"key":"ref_29","doi-asserted-by":"crossref","first-page":"100943","DOI":"10.1016\/j.esr.2022.100943","article-title":"The key role of clean energy and technology in smart cities development","volume":"44","author":"Razmjoo","year":"2022","journal-title":"Energy Strategy Rev."},{"key":"ref_30","doi-asserted-by":"crossref","first-page":"1719","DOI":"10.3390\/smartcities6040080","article-title":"Smart cities\u2014A structured literature review","volume":"6","author":"Gracias","year":"2023","journal-title":"Smart Cities"},{"key":"ref_31","doi-asserted-by":"crossref","first-page":"557","DOI":"10.1080\/13549839.2019.1624701","article-title":"Smart and sustainable cities? Pipedreams, practicalities and possibilities","volume":"24","author":"Evans","year":"2019","journal-title":"Local Environ."},{"key":"ref_32","doi-asserted-by":"crossref","unstructured":"Suartika, G.A.M., and Cuthbert, A. (2020). The sustainable imperative\u2014Smart cities, technology, and development. Sustainability, 12.","DOI":"10.3390\/su12218892"},{"key":"ref_33","doi-asserted-by":"crossref","first-page":"22722","DOI":"10.1109\/ACCESS.2020.2967777","article-title":"TCitySmartF: A comprehensive systematic framework for transforming cities into smart cities","volume":"8","author":"Kuru","year":"2020","journal-title":"IEEE Access"},{"key":"ref_34","doi-asserted-by":"crossref","first-page":"150209","DOI":"10.1109\/ACCESS.2021.3125527","article-title":"Amalgamation of advanced technologies for sustainable development of smart city environment: A review","volume":"9","author":"Rani","year":"2021","journal-title":"IEEE Access"},{"key":"ref_35","doi-asserted-by":"crossref","first-page":"102301","DOI":"10.1016\/j.scs.2020.102301","article-title":"Enabling technologies and sustainable smart cities","volume":"61","author":"Ahada","year":"2020","journal-title":"Sustain. Cities Soc."},{"key":"ref_36","doi-asserted-by":"crossref","first-page":"122380","DOI":"10.1016\/j.eswa.2023.122380","article-title":"Experts and intelligent systems for smart homes\u2019 transformation to sustainable smart cities: A comprehensive review","volume":"238","author":"Huda","year":"2024","journal-title":"Expert Syst. Appl."},{"key":"ref_37","doi-asserted-by":"crossref","unstructured":"McClellan, S., Jimenez, J., and Koutitas, G. (2018). Funding a Smart City: From Concept to Actuality. Smart Cities, Springer.","DOI":"10.1007\/978-3-319-59381-4"},{"key":"ref_38","doi-asserted-by":"crossref","unstructured":"Lee, P., Hunter, W.C., and Chung, N. (2020). Smart tourism city: Developments and transformations. Sustainability, 12.","DOI":"10.3390\/su12103958"},{"key":"ref_39","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1186\/s40537-019-0182-7","article-title":"On the sustainability of smart and smarter cities in the era of big data: An interdisciplinary and transdisciplinary literature review","volume":"6","author":"Bibri","year":"2019","journal-title":"J. Big Data"},{"key":"ref_40","doi-asserted-by":"crossref","first-page":"290","DOI":"10.3390\/cleantechnol2030019","article-title":"A review of technical standards for smart cities","volume":"2","author":"Lai","year":"2020","journal-title":"Clean Technol."},{"key":"ref_41","doi-asserted-by":"crossref","first-page":"697","DOI":"10.1016\/j.scs.2018.01.053","article-title":"Towards sustainable smart cities: A review of trends, architectures, components, and open challenges in smart cities","volume":"38","author":"Silva","year":"2018","journal-title":"Sustain. Cities Soc."},{"key":"ref_42","doi-asserted-by":"crossref","first-page":"104659","DOI":"10.1016\/j.cities.2023.104659","article-title":"Smart cities and sustainable development goals (SDGs): A systematic literature review of co-benefits and trade-offs","volume":"146","author":"Sharifi","year":"2024","journal-title":"Cities"},{"key":"ref_43","first-page":"104","article-title":"Transforming Government: People, Process, and Policy","volume":"9","author":"Irani","year":"2015","journal-title":"Transform. Gov. People Process Policy"},{"key":"ref_44","doi-asserted-by":"crossref","unstructured":"Zavratnik, V., Kos, A., and Stojmenova, E. (2018). Smart Villages: Comprehensive Review of Initiatives and Practices. Sustainability, 10.","DOI":"10.20944\/preprints201807.0115.v1"},{"key":"ref_45","first-page":"39","article-title":"Smart Villages and Rural Development","volume":"20","author":"Jezic","year":"2021","journal-title":"Acta Sci. Pol. Oeconomia"},{"key":"ref_46","doi-asserted-by":"crossref","first-page":"319","DOI":"10.2307\/249008","article-title":"Perceived usefulness, perceived ease of use, and user acceptance of information technology","volume":"13","author":"Davis","year":"1989","journal-title":"MIS Q."},{"key":"ref_47","doi-asserted-by":"crossref","first-page":"425","DOI":"10.2307\/30036540","article-title":"User acceptance of information technology: Toward a unified view","volume":"27","author":"Venkatesh","year":"2003","journal-title":"MIS Q."},{"key":"ref_48","doi-asserted-by":"crossref","first-page":"150004","DOI":"10.1109\/ACCESS.2021.3125497","article-title":"Analyzing the users\u2019 acceptance of an IoT cloud platform using the UTAUT\/TAM model","volume":"9","author":"Tobarra","year":"2021","journal-title":"IEEE Access"},{"key":"ref_49","doi-asserted-by":"crossref","first-page":"012008","DOI":"10.1088\/1742-6596\/1823\/1\/012008","article-title":"An analysis of online shoppers\u2019 acceptance and trust toward electronic marketplace using TAM model","volume":"1823","author":"Prakosa","year":"2021","journal-title":"J. Phys. Conf. Ser."},{"key":"ref_50","first-page":"4213","article-title":"A theoretical discussion of factors affecting the acceptance of M-learning by integrating IS success model with TAM model","volume":"99","author":"Alsharafat","year":"2021","journal-title":"J. Theor. Appl. Inf. Technol."},{"key":"ref_51","doi-asserted-by":"crossref","first-page":"ep298","DOI":"10.30935\/cedtech\/9709","article-title":"Examining teachers\u2019 behavioral intention to use E-learning in teaching of mathematics: An extended TAM model","volume":"13","author":"Mailizar","year":"2021","journal-title":"Contemp. Educ. Technol."},{"key":"ref_52","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1146\/annurev-soc-060116-053613","article-title":"New developments in survey data collection","volume":"43","author":"Couper","year":"2017","journal-title":"Annu. Rev. Sociol."},{"key":"ref_53","first-page":"67","article-title":"Interviewer and respondent behaviors in tablet-assisted face-to-face interviews: An analysis from the European Social Survey","volume":"13","author":"Eckman","year":"2019","journal-title":"Surv. Res. Methods"},{"key":"ref_54","doi-asserted-by":"crossref","first-page":"396","DOI":"10.9734\/BJAST\/2015\/14975","article-title":"Likert scale: Explored and explained","volume":"7","author":"Joshi","year":"2015","journal-title":"Br. J. Appl. Sci. Technol."},{"key":"ref_55","unstructured":"Field, A. (2013). Discovering Statistics Using IBM SPSS Statistics, SAGE Publications. [4th ed.]."},{"key":"ref_56","doi-asserted-by":"crossref","first-page":"673","DOI":"10.1007\/s11135-006-9018-6","article-title":"A caution regarding rules of thumb for variance inflation factors","volume":"41","year":"2007","journal-title":"Qual. Quant."},{"key":"ref_57","doi-asserted-by":"crossref","first-page":"4","DOI":"10.12691\/ajams-9-1-2","article-title":"Factor analysis as a tool for survey analysis","volume":"9","author":"Shrestha","year":"2021","journal-title":"Am. J. Appl. Math. Stat."},{"key":"ref_58","doi-asserted-by":"crossref","unstructured":"Everitt, B.S., Landau, S., Leese, M., and Stahl, D. (2011). Cluster Analysis, Wiley. [5th ed.].","DOI":"10.1002\/9780470977811"},{"key":"ref_59","unstructured":"Kline, R.B. (2015). Principles and Practice of Structural Equation Modeling, The Guilford Press. [4th ed.]."},{"key":"ref_60","doi-asserted-by":"crossref","unstructured":"Bollen, K.A. (1989). Structural Equations with Latent Variables, John Wiley & Sons.","DOI":"10.1002\/9781118619179"},{"key":"ref_61","doi-asserted-by":"crossref","first-page":"104851","DOI":"10.1016\/j.cities.2024.104851","article-title":"Sustainable open data ecosystems in smart cities: A platform theory-based analysis of 19 European cities","volume":"148","author":"Lnenicka","year":"2024","journal-title":"Cities"},{"key":"ref_62","doi-asserted-by":"crossref","first-page":"105124","DOI":"10.1016\/j.scs.2023.105124","article-title":"Do smart cities improve energy efficiency? A test of spatial effects and mechanisms","volume":"101","author":"Cui","year":"2024","journal-title":"Sustain. Cities Soc."},{"key":"ref_63","doi-asserted-by":"crossref","first-page":"47","DOI":"10.1016\/j.ugj.2023.11.003","article-title":"What is the impact of smart city development? Empirical evidence from a Smart City Impact Index","volume":"4","author":"Lim","year":"2024","journal-title":"Urban Gov."},{"key":"ref_64","doi-asserted-by":"crossref","unstructured":"Komorowski, \u0141., and Stanny, M. (2020). Smart Villages: Where Can They Happen?. Land, 9.","DOI":"10.3390\/land9050151"},{"key":"ref_65","first-page":"177","article-title":"A Trend on smart village and implementation of smart village platform","volume":"8","author":"Park","year":"2019","journal-title":"Inter. J. Adv. Smart Converg."},{"key":"ref_66","doi-asserted-by":"crossref","first-page":"99","DOI":"10.1007\/978-3-030-37794-6_5","article-title":"Digitalization and Its Impact on Life in Rural Areas: Exploring the Two Sides of the Atlantic: USA and Germany","volume":"Volume 17","author":"Patnaik","year":"2020","journal-title":"Smart Village Technology. Modeling and Optimization in Science and Technologies"}],"container-title":["Information"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.mdpi.com\/2078-2489\/15\/11\/730\/pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,10]],"date-time":"2025-10-10T16:32:41Z","timestamp":1760113961000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.mdpi.com\/2078-2489\/15\/11\/730"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,11,15]]},"references-count":66,"journal-issue":{"issue":"11","published-online":{"date-parts":[[2024,11]]}},"alternative-id":["info15110730"],"URL":"https:\/\/doi.org\/10.3390\/info15110730","relation":{},"ISSN":["2078-2489"],"issn-type":[{"value":"2078-2489","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,11,15]]}}}