{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,13]],"date-time":"2026-03-13T20:20:09Z","timestamp":1773433209206,"version":"3.50.1"},"reference-count":75,"publisher":"MDPI AG","issue":"4","license":[{"start":{"date-parts":[[2025,3,21]],"date-time":"2025-03-21T00:00:00Z","timestamp":1742515200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information"],"abstract":"<jats:p>This study explores the application of transformer-based language models for automated Topic Classification in qualitative datasets from interviews conducted in Modern Greek. The interviews captured the views of parents, teachers, and school directors regarding Emergency Remote Teaching. Identifying key themes in this kind of interview is crucial for informed decision-making in educational policies. Each dataset was segmented into sentences and labeled with one out of four topics. The dataset was imbalanced, presenting additional complexity for the classification task. The GreekBERT model was fine-tuned for Topic Classification, with preprocessing including accent stripping, lowercasing, and tokenization. The findings revealed GreekBERT\u2019s effectiveness in achieving balanced performance across all themes, outperforming conventional machine learning models. The highest evaluation metric achieved was a macro-F1-score of 0.76, averaged across all classes, highlighting the effectiveness of the proposed approach. This study contributes the following: (i) datasets capturing diverse educational community perspectives in Modern Greek, (ii) a comparative evaluation of conventional ML models versus transformer-based models, (iii) an investigation of how domain-specific language enhances the performance and accuracy of Topic Classification models, showcasing their effectiveness in specialized datasets and the benefits of fine-tuned GreekBERT for such tasks, and (iv) capturing the complexities of ERT through an empirical investigation of the relationships between extracted topics and relevant variables. These contributions offer reliable, scalable solutions for policymakers, enabling data-driven educational policies to address challenges in remote learning and enhance decision-making based on comprehensive qualitative evidence.<\/jats:p>","DOI":"10.3390\/info16040253","type":"journal-article","created":{"date-parts":[[2025,3,21]],"date-time":"2025-03-21T07:25:00Z","timestamp":1742541900000},"page":"253","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Topic Classification of Interviews on Emergency Remote Teaching"],"prefix":"10.3390","volume":"16","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-6571-6067","authenticated-orcid":false,"given":"Spyridon","family":"Tzimiris","sequence":"first","affiliation":[{"name":"Humanistic and Social Informatics Laboratory, Department of Informatics, Ionian University, 49132 Corfu, Greece"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4903-5330","authenticated-orcid":false,"given":"Stefanos","family":"Nikiforos","sequence":"additional","affiliation":[{"name":"Humanistic and Social Informatics Laboratory, Department of Informatics, Ionian University, 49132 Corfu, Greece"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0118-8821","authenticated-orcid":false,"given":"Maria Nefeli","family":"Nikiforos","sequence":"additional","affiliation":[{"name":"Humanistic and Social Informatics Laboratory, Department of Informatics, Ionian University, 49132 Corfu, Greece"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2844-5488","authenticated-orcid":false,"given":"Despoina","family":"Mouratidis","sequence":"additional","affiliation":[{"name":"Humanistic and Social Informatics Laboratory, Department of Informatics, Ionian University, 49132 Corfu, Greece"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3270-5078","authenticated-orcid":false,"given":"Katia Lida","family":"Kermanidis","sequence":"additional","affiliation":[{"name":"Humanistic and Social Informatics Laboratory, Department of Informatics, Ionian University, 49132 Corfu, Greece"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"1968","published-online":{"date-parts":[[2025,3,21]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"3713","DOI":"10.1007\/s11042-022-13428-4","article-title":"Natural language processing: State of the art, current trends and challenges","volume":"82","author":"Khurana","year":"2023","journal-title":"Multimed. 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